Do you have a question about the GEN40 and is the answer not in the manual?
Questions and answers
Frank Mellor Jr
March 11, 2025
i have a gen 40 **** and heat model A5964 turned the heat on this morning and in a few minutes it shut off , now it does nothing , any help is appreciated
1 comments:
Mr. Anderson
March 11, 2025
If your EdenPURE GEN40 heater (model A5964) shuts off shortly after turning on and does not operate, possible reasons include:
1. Tip-Over Switch Activation – The heater has a tip-over switch that shuts it off if it is not on a stable, flat surface. Ensure the heater is placed on a solid surface. 2. Power Connection Issue – Check if the power cord is properly plugged into the outlet. 3. Damaged Components – There may be damage to the main body or circuit board. Contact the manufacturer for maintenance.
If the issue persists, you may need to contact the manufacturer for further troubleshooting or repair.
It has a tip-over switch, which shuts the unit off if it were to tip over. The GEN40 can be set to oscil- late to provide heating/cooling over a wide area. It has a carrying handle at the top, so it is portable and can be moved from room to room.
Control Panel Remote Control Light red light - High heat Dark red light - Low heat Blue light - Fan No light - Off Indicator light Handle Dust Screen Remote Control Place Turnplate Base Plug Instructions On/Off Please check to make sure all parts are intact before use. Press the on/off switch on the base of the unit.
If you want the unit to oscillate, touch and hold the “ ” button on the unit for 2 seconds or touch the “ ” button on the remote. The unit will then oscillate left and right. To turn the oscillation off, touch and hold the “...
Make sure the unit is placed on a flat stable surface. Don’t use the unit in a flammable environment. Keep it away from flammable objects. The protection grill is used to separate the thermal unit from the user. If the protection grill is damaged, contact the manufacturer to have it replaced.
Warranty This GEN40 comes with a ONE-YEAR LIMITED COMPONENT WARRANTY. If your unit does not appear to be working properly, please contact our service center by calling 1-800-225-6595. Prior to your call, we encourage you to visit our service related website www.edenpuresupport.com for troubleshooting tips and service...
Need help?
Do you have a question about the GEN40 and is the answer not in the manual?
Questions and answers
i have a gen 40 **** and heat model A5964 turned the heat on this morning and in a few minutes it shut off , now it does nothing , any help is appreciated
If your EdenPURE GEN40 heater (model A5964) shuts off shortly after turning on and does not operate, possible reasons include:
1. Tip-Over Switch Activation – The heater has a tip-over switch that shuts it off if it is not on a stable, flat surface. Ensure the heater is placed on a solid surface.
2. Power Connection Issue – Check if the power cord is properly plugged into the outlet.
3. Damaged Components – There may be damage to the main body or circuit board. Contact the manufacturer for maintenance.
If the issue persists, you may need to contact the manufacturer for further troubleshooting or repair.
This answer is automatically generated