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Initialization (PowerWash)
When a problem occurs in the system, you can use the Initialization to initialize the
Chrome OS
Caution
!
• All user accounts and data are lost during the initialization so you must backup all critical
data in advance
• For Chromebook factory reset, the AC adapter must be connected to the Chromebook
1 Press the [System Tray] > [Settings] on the right side of the taskbar
2 Press the [Reset] button in [Reset Settings] > [Reset Settings]
3 Proceed with initialization according to the instructions displayed on the screen
Restoring
You can save the restore image to external storage such as a USB drive or SD card to
restore your Chromebook
Caution
!
• All user accounts and data are lost during the initialization so you must backup all critical
data in advance
Restoring using external storage
1 Save the restored image to external storage such as a USB drive or SD card
For more information, see [Fix problems] > [Recover your Chromebook] at
https://support google com/chromebook
2 Insert the external storage where the restore image has been saved, and press the
[esc] + [
] + [
] keys simultaneously to proceed with restoring according to
the instructions
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