GE GFW148 Owner's Manual & Installation Instructions page 21

Troubleshooting Tips... Before you call for service
Problem
Water does not Automatic self system
enter washer or checks
enters slowly
Water valve screens are
stopped up
Inlet hose screen washers
are stopped up
Pump filter may be clogged
Fill hoses may be kinked
Water supply is turned off
Energy efficiency
Insufficient water supply
The washer door is open
Incorrect fill hose connection Make sure that the fill hoses connect the hot water supply to
Wrinkling Improper sorting
Overloading
Incorrect wash cycle
Repeated washing in water
that is too hot
Grayed or Not enough detergent
yellowed
Not using HE (high
clothes
efficiency) detergent
Hard water
Water is not hot enough
Detergent is not dissolving
Dye transfer
49-90570-2
Possible Cause What To Do
After Start is pressed, the washer does several system
checks. Water will flow several seconds after Start is pressed.
Turn off the water source and remove the water connection
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect the
hoses and turn the water back on.
Turn off the water source and remove the inlet hoses from
the wall faucets. Use a brush or toothpick to clean the screen
washers in the end of the hoses. Reconnect the hoses and
turn the water back on.
See the Care and Cleaning section on how to clean the
Pump Filter.
Check that fill hoses are not kinked or clogged.
Turn on both hot and cold faucets fully.
This is an energy-efficient washer. As a result, the temperature
settings for this washer may be different than for a non-energy-
efficient washer.
Make sure that the water supply is turned on. Make sure that
the water faucets are turned to their completely open position.
The washer door must be closed for all washer cycle
operations. If the door is opened during the washer operation,
all functions will stop, including water filling.
the hot inlet on the washer and the cold water supply to the
cold inlet on the washer (hot to hot, cold to cold).
Avoid mixing heavy items (like work clothes) with light items
(like blouses).
Load your washer so clothes have enough room to move
freely.
Match cycle selection to the type of fabric you arewashing
(especially for easy care loads).
Wash in warm or cold water.
Use correct amount of detergent.
Use only HE detergent.
Use hottest water safe for fabric.
Use a water conditioner like Calgon brand or install a water
softener.
Make sure water heater is delivering water at 120°–140°F
(48°–60°C).
Try a liquid HE detergent.
Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
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