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Welcome to Audiology – Adult services Department contact information: Phone: 029 218 43179 Mobile: 07805670359 (text only) Email: Audiology.Helpline.CAV@wales.nhs.uk Address: Audiology Clinic, Clinic 9, Outpatients Department, University Hospital of Wales, Heath Park Way, Cardiff, CF14 4XW Walk in repairs are OPEN...
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Welcome to Audiology – Adult services Hearing aid information (RIE) Volume Control and Programme Button Volume up (Short press) Programme change (press and hold for 3 seconds) 1 beep ………………………. 2 beeps ……………………... 3 beeps ……………………... Volume down (short press) Pair with additional accessories (press and hold for...
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Welcome to Audiology – Adult services Getting used to your hearing aid Perseverance is key! • Getting used to your hearing aid takes time and requires regular use. • It may help to build up usage of the hearing aid by wearing it for short periods of time to begin with and increase wearing time gradually •...
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Welcome to Audiology – Adult services Inserting your thin tube and hearing aid...
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Welcome to Audiology – Adult services Cleaning and maintenance Wipe the hearing aid and thin tube with a wet wipe or a damp cloth to keep clean. Changing the Wax Guard on your RIC hearing aid This will need to be changed every 2-3 months or when a blockage is noticed Step 1: these are your wax guards, this has two functions, to remove your used...
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Welcome to Audiology – Adult services Telephone and Loop System information • You may find it easier to hear on the telephone if you hold the telephone towards the top of the ear (closer to the microphone, see picture) • TOP TIP: Hold the telephone slightly away from the ear to prevent whistling.
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Welcome to Audiology – Adult services Thin Tube Trouble Shooting Guide Problem Solution No Sound • Replace battery • Turn aid on • Check for blockages and change wax guard • If hearing aid is still not working contact department for aid to be checked / replacement hearing aid.
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