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Phoenix International RPC24 694 Series Setup Manual

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RPC24 694xx Series
Setup Guide
For firmware release GL200 or later
Abstract
This document describes initial hardware setup for Phoenix International RPC24 694xx Series controller enclosures, and is intended for use
by storage system administrators familiar with servers and computer networks, network administration, storage system installation and
configuration, storage area network management, and relevant protocols.
P/N 83-00006699-12-01
Revision B
August 2016

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Summary of Contents for Phoenix International RPC24 694 Series

  • Page 1 For firmware release GL200 or later Abstract This document describes initial hardware setup for Phoenix International RPC24 694xx Series controller enclosures, and is intended for use by storage system administrators familiar with servers and computer networks, network administration, storage system installation and configuration, storage area network management, and relevant protocols.
  • Page 2 Copyright © 2015 Phoenix International Systems, Inc. All rights reserved. The material in this document is for information only and is subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, changes in the product design can be made without reservation and without notification to its users.

  • Page 3: Table Of Contents

    Contents About this guide ..............9 Overview .
  • Page 4 1 Gb iSCSI host connection ..............35 HD mini-SAS host connection .
  • Page 5 Isolating a controller module expansion port connection fault ..........60 Isolating AssuredRemote replication faults .
  • Page 6 Microsoft Windows ................91 Obtaining the software download.
  • Page 7 Figures 1 2U24 enclosure: front panel ..............13 2 2U12 enclosure: front panel .
  • Page 8 Tables 1 Related documents ................11 2 Document conventions.

  • Page 9: About This Guide

    About this guide Overview This guide provides information about initial hardware setup for the RPC24™ 694xx Series storage enclosure products listed below: • CNC (Converged Network Controller) controller enclosure: 694x1 • Qualified Fibre Channel SFP option supporting (4/8/16 Gb) • Qualified Internet SCSI (10GbE) SFP option •...

  • Page 10: Hd Mini-Sas Ports Used For Host Connection

    • 10 GbE iSCSI • 1 GbE iSCSI Alternatively, you can use the CLI to set CNC ports to support a combination of host interface protocols. When configuring a combination of host interface protocols, host ports 0 and 1 are set to FC (either both16 Gbit/s or both 8 Gbit/s), and host ports 2 and 3 must be set to iSCSI (either both 10GbE or both 1 Gbit/s), provided the CNC ports use the qualified SFP connectors and cables required for supporting the selected host interface protocol.

  • Page 11: Related Documentation

    Related documentation Table 1 Related documents For information about Enhancements, known issues, and late-breaking Release Notes information not included in product documentation Overview of product shipkit contents and setup tasks Getting Started Using a rackmount bracket kit to install an enclosure into a RPC24 Rackmount Bracket Kit Installation or RPC24 2-Post rack...
  • Page 12 NOTE: Provides additional information. TIP: Provides helpful hints and shortcuts. About this guide...

  • Page 13: Components

    Components Front panel components RPC24 694xx Series supports 2U24 and 2U12 enclosures in dual-purpose fashion. The 2U24 chassis—configured with 24 2.5" small form factor (SFF) disks—is used as either a controller enclosure or expansion enclosure. The 2U12 chassis—configured with 12 3.5" large form factor (LFF) disks—is also used as either a controller enclosure or expansion enclosure.

  • Page 14: 12-Drive Enclosure Front Panel Components

    12-drive enclosure front panel components Disk drive status LED: Power/Activity/Fault Disk drive lock/thumb-screw 3.5” disk or drive blank (typical 12 slots) Enclosure status LED: Fault/Service Required Enclosure status LED: Power Indicator 12-drive enclosure disk drive slot numbers Figure 2 2U12 enclosure: front panel NOTE: Front and rear panel LEDs for controller enclosures are described in descriptions.

  • Page 15: Controller Enclosure - Rear Panel Layout

    Controller enclosure — rear panel layout The diagram and table below display and identify important component items that comprise the rear panel layout of an RPC24 694xx Series controller enclosure. The 694x1/5 is shown as a representative example of controller enclosure models included in the product series.

  • Page 16: 694X1/5 Controller Module - Rear Panel Components

    694x1/5 controller module — rear panel components Figure 4 shows CNC ports configured with SFPs supporting either 4/8/16 Gb FC or 10GbE iSCSI. The SFPs look identical. Refer to the CNC LEDs that apply to the specific configuration of your CNC ports. 6Gb/s PORT 0 PORT 1...

  • Page 17: 694X4Controller Module - Rear Panel Components

    694x4 controller module — rear panel components Figure 6 shows host ports configured with 12 Gbit/s HD mini-SAS (SFF-8644) connectors. LINK LINK LINK LINK 12Gb/s 12Gb/s 6Gb/s SAS 0 SAS 1 SAS 2 SAS 3 CACHE SERVICE−2 LINK SERVICE−1 1 HD mini-SAS ports used for host connection 6 Service port 1 (used by service personnel only) 2 CLI port (USB - Type B) [see Appendix D] 7 Disabled button (used by engineering only)

  • Page 18: Cache

    • Replacing ear components • Replacing a Fibre Channel transceiver • Replacing a 10GbE SFP+ transceiver • Replacing a 1 Gb SFP transceiver • Replacing a controller enclosure chassis Cache To enable faster data access from disk storage, the following types of caching are performed: •...

  • Page 19: Supercapacitor Pack

    CAUTION: The CompactFlash card should only be removed for transportable purposes. To preserve the existing data stored in the CompactFlash, you must transport the CompactFlash from the failed controller to the replacement controller using a procedure outlined in RPC24 694xx Series FRU Installation and Replacement Guide within the procedure for replacing a controller module.

  • Page 20: Installing The Enclosures

    Installing the enclosures Installation checklist The following table outlines the steps required to install the enclosures, and initially configure and provision the storage system. To ensure successful installation, perform the tasks in the order presented. Table 3 Installation checklist Step Task Where to find procedure Install the controller enclosure and optional drive...
  • Page 21 The procedures for using the FDE feature, such as securing the system, viewing disk FDE status, and clearing and importing keys are performed using the web-based (v3 or v2) application or CLI commands (see the Storage Management Guide or CLI Reference Guide for more information). NOTE: When moving FDE-capable disk drive modules for a disk group, stop I/O to any disk groups before removing the disk drive modules.

  • Page 22: Connecting The Controller Enclosure And Drive Enclosures

    Connecting the controller enclosure and drive enclosures RPC24 694xx Series controller enclosures—available in 24-drive (2.5") or 12-drive (3.5") chassis—support up to eight enclosures (including the controller enclosure), or a maximum of 192 disk drives. The 694xx Series enclosures support both straight-through and reverse SAS cabling. Reverse cabling allows any drive enclosure to fail—or be removed—while maintaining access to other enclosures.

  • Page 23: Cable Requirements For Storage Enclosures

    Cable requirements for storage enclosures The 694xx Series enclosures support 6-Gbps or 3-Gbps expansion port data rates. Use only RPC24 or OEM-qualified cables, and observe the following guidelines (see Table 4 on page 24): • When installing SAS cables to expansion modules, use only supported mini-SAS x4 cables with SFF-8088 connectors supporting your 6 Gb application.

  • Page 24: Summary Of Drive Enclosure Cabling Illustrations

    Table 4 Summary of cabling connections for 694xx Series enclosures Model Form Host connect SFF 48 or 24-disk enclosure LFF 12-disk drive enclosure 694x1/5 2U24 FC (8/16 Gb) SFP option mini-SAS to mini-SAS mini-SAS to mini-SAS 694x1/5 2U12 FC (8/16 Gb) SFP option mini-SAS to mini-SAS mini-SAS to mini-SAS 694x1/5...
  • Page 25 Controller A Controller A Controller enclosure Controller B IOM blank Drive enclosure IOM blank Enclosures equipped with single IOM Enclosures equipped with dual IOMs Figure 9 Cabling connections between a controller enclosure and one drive enclosure The figure above shows examples of a 694xx Series controller enclosure cabled to a single drive enclosure. The illustration on the left shows cabling of enclosures equipped with a single I/O module (IOM).
  • Page 26 Controller A Controller A Controller enclosure Controller B Controller B Drive enclosure Drive enclosure Drive enclosure Drive enclosure Reverse cabling Straight-through cabling Figure 10 Fault-tolerant cabling between a dual-controller enclosure and four drive enclosures The diagram at left (above) shows reverse cabling of a 694xx Series dual-controller enclosure and 694x2, 694x2, or 694x2 drive enclosures configured with dual-expansion modules.

  • Page 27: Cabling Diagrams For Maximum Configuration

    Controller A Controller A Controller enclosure Controller B Controller B Drive enclosure Drive enclosure Drive enclosure Drive enclosure Drive enclosure Drive enclosure Drive enclosure Reverse cabling Straight-through cabling Figure 11 Cabling diagrams for maximum configuration The diagrams above show dual-controller enclosures cabled to drive enclosures featuring dual-expansion modules.

  • Page 28: Testing Enclosure Connections

    Testing enclosure connections Power cycling procedures vary according to the type of power supply unit (PSU) provided with the enclosure. Some enclosure models are equipped with PSUs possessing power switches; whereas 694xx Series controller enclosures use PSUs that have no power switch. The following section, Powering on/powering off, describes power cycling procedures relative to PSUs installed...

  • Page 29: Ac Psu

    AC PSU Controller and drive enclosures configured with switchless PSUs rely on the power cord for power cycling. Connecting the cord from the PSU power cord connector to the appropriate power source facilitates power on; whereas disconnecting the cord from the power source facilitates power off. Power cord connect Figure 12 AC PSU To power on the system:...

  • Page 30: Dc And Ac Psus Equipped With A Power Switch

    DC and AC PSUs equipped with a power switch DC and legacy AC power supplies—each equipped with a power switch—are shown below. Power switch Power switch Power cord Power connect cable connect DC power supply unit Legacy AC power supply unit Figure 14 DC and AC PSUs with power switch Connect power cable to DC power supply Connector pins (typical 2 places)
  • Page 31 2. Identify the power cord connector on the PSU, and locate the target power source. 3. Using the AC power cords provided, plug one end of the cord into the power cord connector on the PSU. Plug the other end of the power cord into the rack power source. 4.

  • Page 32: Connecting Hosts

    Connecting hosts Host system requirements Hosts connected to an RPC24 694xx Series controller enclosure must meet the following requirements: • Depending on your system configuration, host operating systems may require that multipathing is supported. If fault tolerance is required, then multipathing software may be required. Host-based multipath software should be used in any configuration where two logical paths between the host and any storage volume may exist at the same time.

  • Page 33: Fibre Channel Protocol

    NOTE: Controller modules are not shipped with pre-installed SFPs. Within your product kit, you will need to locate the qualified SFP options, and install them into the CNC ports. See Install an SFP transceiver on page 93. IMPORTANT: Use the set host-port-mode CLI command to set the host interface protocol for CNC ports using qualified SFP options.

  • Page 34: Gb Iscsi Protocol

    TIP: Use the SMC or RAIDar Configuration Wizard to set iSCSI port options. Within the Storage Management Guide, see “Configuring host ports.” Use the set host-parameters CLI command to set iSCSI port options, and use the show ports CLI command to view information about host ports. The 10GbE iSCSI ports are used in either of two capacities: •...

  • Page 35: 10Gbe Iscsi Host Connection

    connecting a local storage system to a remote storage system via a switch, to facilitate use of the optional AssuredRemote replication feature. 10GbE iSCSI host connection To connect 694xx controller modules supporting 10GbE iSCSI host interface ports to a server HBA or switch—using the controller’s CNC ports—select a qualified 10GbE SFP option.

  • Page 36: Single-Controller Configurations

    Single-controller configurations A single-controller configuration provides no redundancy in the event of controller failure. If the controller fails, the host loses access to the storage data. This configuration is suitable only in environments where high availability is not required, and loss of access to data can be tolerated until failure recovery actions are completed. One server/one HBA/single path 694x1/5 Server...

  • Page 37: Connecting Hosts: Direct Attach-One Server/One Hba/Dual Path

    One server/one HBA/dual path 694x1/5 Server 6Gb/s 6Gb/s 694x4 12Gb/s 12Gb/s Server 6Gb/s 12Gb/s 12Gb/s 6Gb/s Figure 17 Connecting hosts: direct attach—one server/one HBA/dual path Two servers/one HBA per server/dual path 694xx694xx Server 1 Server 1 Server 2 6Gb/s 6Gb/s 694x4 Server 1 Server 1...

  • Page 38: Connecting Switch Attach Configurations

    Four servers/one HBA per server/dual path (continued) 694x4 Server 1 Server 2 Server 3 Server 4 12Gb/s 12Gb/s 6Gb/s 12Gb/s 12Gb/s 6Gb/s Figure 19 Connecting hosts: direct attach—four servers/one HBA per server/dual path Connecting switch attach configurations A switch attach solution—or SAN—places a switch between the servers and the controller enclosures. Using switches, a SAN shares a storage system among multiple servers, reducing the number of storage systems required for a particular environment.

  • Page 39: Connecting Hosts: Switch Attach-Four Servers/Multiple Switches/San Fabric

    Four servers/multiple switches/SAN fabric 694x1/5 6Gb/s 6Gb/s Server 1 Server 2 Server 3 Server 4 Figure 21 Connecting hosts: switch attach—four servers/multiple switches/SAN fabric 694xx Series controller enclosure iSCSI considerations When installing a 694xx Series iSCSI controller enclosure, use at least three ports per server—two for the storage LAN, and one or more for the public LAN(s)—to ensure that the storage network is isolated from the other networks.

  • Page 40: Connecting A Management Host On The Network

    • Controller A port 2: 10.10.10.110 • Controller A port 3: 10.11.10.130 • Controller B port 0: 10.10.10.140 • Controller B port 1: 10.11.10.150 • Controller B port 2: 10.10.10.160 • Controller B port 3: 10.11.10.170 In addition to setting the port-specific options described above, you can view settings using the GUI. •...

  • Page 41: Cabling For Replication

    • For the sake of system security, do not unnecessarily expose the controller module network port to an external network connection. Conceptual cabling examples are provided addressing cabling on the same network and cabling relative to physically-split networks. Both single and dual-controller CNC environments support replication. IMPORTANT: AssuredRemote must be licensed on all systems configured for replication, and the controller module firmware must be compatible on all systems licensed for replication.

  • Page 42: Single-Controller Configuration

    Single-controller configuration One server/single network/two switches The diagram below shows the rear panel of two 694x1/5 controller enclosures with both I/O and replication occurring on the same network. Each enclosure is equipped with a single controller module. The controller modules can use qualified SFP options of the same type, or they can use a combination of qualified SFP options supporting different interface protocols.

  • Page 43: Connecting Two Storage Systems For Assuredremote: Multiple Servers/Switches/One Location

    694xx controller enclosure 694xx controller enclosure 6Gb/s 6Gb/s 6Gb/s 6Gb/s Switch I/O switch (replication) To host server(s) Figure 24 Connecting two storage systems for AssuredRemote: multiple servers/switches/one location Virtual Local Area Network (VLAN) and zoning can be employed to provide separate networks for iSCSI and FC, respectively.

  • Page 44: Connecting Two Storage Systems For Assuredremote: Multiple Servers/San Fabric/Two Locations

    Remote site “A” Remote site “B” Peer sites with failover Corporate Corporate end-users end-users Ethernet 694xx storage system (typ. 2 places) 6Gb/s 6Gb/s 6Gb/s 6Gb/s App “A” FS “A” App “A” FS “A” replica data data replica FS “B” App “B” App “B”...

  • Page 45: Updating Firmware

    Updating firmware After installing the hardware and powering on the storage system components for the first time, verify that the controller modules, expansion modules, and disk drives are using the current firmware release. • If using the SMC (v3), in the System topic, select Action > Update Firmware. The Update Firmware panel opens.
  • Page 46 NOTE: If you are using the mini USB CLI port and cable, see Appendix D - USB device connection: • Windows customers should download and install the device driver as described in Obtaining the software download on page 91. • Linux customers should prepare the USB port as described in Setting parameters for the device driver page 92.

  • Page 47: Terminal Emulator Display Settings

    Table 5 Terminal emulator display settings Parameter Value Terminal emulation mode VT-100 or ANSI (for color support) Font Terminal Translations None Columns Table 6 Terminal emulator connection settings Parameter Value Connector COM3 (for example) Baud rate 115,200 Data bits Parity None Stop bits Flow control...

  • Page 48: Change The Cnc Port Mode

    8. Enter the following command to verify the new IP addresses: show network-parameters Network parameters, including the IP address, subnet mask, and gateway address are displayed for each controller. 9. Use the ping command to verify connectivity to the gateway address. For example: # ping 192.168.0.1 Info: Pinging 192.168.0.1 with 4 packets.

  • Page 49: Set Cnc Port Mode To Fc And Iscsi

    The command notifies you that it will change host port configuration, stop I/O, and restart both controllers. When asked if you want to continue, enter y to change the host port mode to use iSCSI SFPs. Once the set host-port-mode command completes, it will notify you that the specified system host port mode was set, and that the command completed successfully.

  • Page 50: Basic Operation

    Basic operation Verify that you have successfully completed the sequential “Installation Checklist” instructions in Table 3 page 20. Once you have successfully completed steps 1 through 8 therein, you can access the management interfaces using your web-browser, to complete the system setup. Accessing the SMC or RAIDar Upon completing the hardware installation, you can access the controller module’s web-based management interface [either the SMC (v3) or RAIDar (v2)] to configure, monitor, and manage the storage system.

  • Page 51: Troubleshooting

    Troubleshooting USB CLI port connection RPC24 694xx Series controllers feature a CLI port employing a mini-USB Type B form factor. If you encounter problems communicating with the port after cabling your computer to the USB device, you may need to either download a device driver (Windows), or set appropriate parameters via an operating system command (Linux).

  • Page 52: Use The Cli

    to drill down to find each component that has a problem, and follow actions in the component Health Recommendations field to resolve the problem. Use the CLI As an alternative to using the SMC or RAIDar, you can run the show system command in the CLI to view the health of the system and its components.

  • Page 53: Isolate The Fault

    • Error. A failure occurred that may affect data integrity or system stability. Correct the problem as soon as possible. • Warning. A problem occurred that may affect system stability, but not data integrity. Evaluate the problem and correct it if necessary. •...

  • Page 54: Stopping I/O

    Stopping I/O When troubleshooting disk drive and connectivity faults, stop I/O to the affected disk groups from all hosts and remote systems as a data protection precaution. As an additional data protection precaution, it is helpful to conduct regularly scheduled backups of your data. IMPORTANT: Stopping I/O to a disk group is a host-side task, and falls outside the scope of this document.

  • Page 55: Is The Enclosure Front Panel Fault/Service Required Led Amber

    Is the enclosure front panel Fault/Service Required LED amber? Answer Possible reasons Actions System functioning properly. No action required. A fault condition exists/occurred. • Check the LEDs on the back of the controller to narrow the fault to a FRU, connection, or both. If installing an I/O module FRU, the module •...

  • Page 56: Is The Disk Drive Module Fault Led Amber

    Is the disk drive module Fault LED amber? Answer Possible reasons Actions Yes, and the The disk drive is offline. An event • Check the event log for specific information regarding the online/activity message may have been received for fault. LED is off.

  • Page 57: Is A Connected Port's Network Port Link Status Led Off

    Is a connected port’s Network Port link status LED off? Answer Possible reasons Actions System functioning properly. No action required. The link is down. Use standard networking troubleshooting procedures to isolate faults on the network. Table 14 Diagnostics LED status: Rear panel “Network Port Link Status” Is the power supply Input Power Source LED off? Answer Possible reasons...

  • Page 58: If The Controller Has Failed Or Does Not Start, Is The Cache Status Led On/Blinking

    If the controller has failed or does not start, is the Cache Status LED on/blinking? Answer Actions No, the Cache LED status is off, and the controller If valid data is thought to be in Flash, see Transporting cache; does not boot. otherwise, replace the controller module.

  • Page 59: Host-Side Connection Troubleshooting Featuring Sas Host Ports

    2. Check the host link status/link activity LED. If there is activity, halt all applications that access the storage system. 3. Check the Cache Status LED to verify that the controller cached data is flushed to the disk drives. • Solid –...

  • Page 60: Isolating A Controller Module Expansion Port Connection Fault

    • Solid – Cache contains data yet to be written to the disk. • Blinking – Cache data is being written to CompactFlash. • Flashing at 1/10 second on and 9/10 second off – Cache is being refreshed by the supercapacitor. •...

  • Page 61: Isolating Assuredremote Replication Faults

    • Yes – Monitor the status to ensure there is no intermittent error present. If the fault occurs again, clean the connections to ensure that a dirty connector is not interfering with the data path. • No – Proceed to the next step. 5.

  • Page 62: Diagnostic Steps For Replication Setup

    IMPORTANT: Although you can view information about replication sets in the SMC and RAIDar, and by using the CLI, you must use RAIDar or the CLI to perform replications using the optionally-licensed AssuredRemote feature. Diagnostic steps for replication setup Some of the table cells in this subsection show menu navigation using the SMC (v3), and some table cells show menu navigation using RAIDar (v2).

  • Page 63: Can You View Information About Remote Links

    Can you view information about remote links? Answer Possible reasons Actions System functioning properly. No action required. Invalid login credentials • Verify user name with Manage role on remote system. • Verify user’s password on remote system. Communication link is down •...

  • Page 64: Can You Replicate A Volume

    Answer Possible reasons Actions Unable to select the replication mode • In RAIDar, review event logs for indicators of a specific fault in (Local or Remote)? a host or replication data path component. Follow any Recommended Actions. • Local Replication mode replicates to a secondary volume residing in the local storage system.

  • Page 65: Can You View A Replication Image

    Answer Possible reasons Actions Nonexistent replication set. • Determine existence of primary or secondary volumes. • If a replication set has not been successfully created, use the RAIDar Replication Setup Wizard to create one. • In RAIDar, review event logs for indicators of a specific fault in a replication data path component.

  • Page 66: Sensor Locations

    • v3: In the lower corner of the footer, overall health status of the enclosure is indicated by a health status icon. For more information, point to the System tab and select View System to see the System panel. You can select Front, Rear, and Table views on the System panel.

  • Page 67: Temperature Sensors

    During a shutdown, the cooling fans do not shut off. This allows the enclosure to continue cooling. Temperature sensors Extreme high and low temperatures can cause significant damage if they go unnoticed. Each controller module has six temperature sensors. Of these, if the CPU or FPGA (Field-programmable Gate Array) temperature reaches a shutdown value, the controller module is automatically shut down.

  • Page 68: Aled Descriptions

    LED descriptions Front panel LEDs RPC24 694xx Series supports 2U24 and 2U12 enclosures in dual-purpose fashion. The 2U24 chassis—configured with 24 2.5" small form factor (SFF) disks—is used as either a controller enclosure or expansion enclosure. The 2U12 chassis—configured with 12 3.5" large form factor (LFF) disks—is also used as either a controller enclosure or expansion enclosure.

  • Page 69: Enclosure Bezels

    thumbs on the bottom of the bezel face. Gently pull the top of the bezel while applying slight inward pressure below, to release the bezel from the ball studs. Ball stud on chassis ear Enclosure bezel (typical 4 places) Pocket opening (typical 2 places) Figure 28 Partial assembly showing bezel alignment with 2U24 chassis Ball stud on chassis ear (typical 4 places)

  • Page 70: Partial Assembly Showing Bezel Alignment With 2U48 Chassis

    NOTE: Bezel attachment for the optional 48-drive expansion enclosure is shown in Figure 30 below. For details about the 2U48 enclosure, see the RPC24 Ultra48 Series Setup Guide. Ball stud on chassis ear (typical 4 places) Enclosure bezel sub-assembly (Includes EMI shield for disks) Pocket opening (typical 2 places) Figure 30 Partial assembly showing bezel alignment with 2U48 chassis Within the RPC24 694xx Series product line, the 2U48 enclosure is supported as an expansion enclosure (694x2)

  • Page 71: 24-Drive Enclosure Front Panel Leds

    24-drive enclosure front panel LEDs The enclosure bezel is removed to reveal the underlying 2U24 enclosure front panel LEDs. The front panel LEDs—including SFF disk LEDs—are described in the table below the illustration. Left ear Right ear 9 10 11 12 13 14 15 16 17 18 19 20 21 22 (Silk screens on bezel) Notes: Enclosure bezel is removed to show front panel LEDs.

  • Page 72: 12-Drive Enclosure Front Panel Leds

    12-drive enclosure front panel LEDs The enclosure bezel is removed to reveal the underlying 2U12 enclosure front panel LEDs. The front panel LEDs—including LFF disk LEDs—are described in the table below the illustration. Left ear Right ear (Silk screens on bezel) Notes: Enclosure bezel is removed to show front panel LEDs.

  • Page 73: Disk Drive Leds

    Disk drive LEDs You must remove the enclosure bezel to facilitate visual observation of disk LEDs. Alternatively, you can use management interfaces to monitor disk LED behavior. 3.5" LFF disk drive module 2.5" SFF disk drive module (see table below) (see table below) LED No./Description Color...
  • Page 74 Table 29 LEDs: Disks in SFF and LFF enclosures Disk drive module LED behavior LFF/SFF disks State Color Action Description Disk drive OK, None None FTOL On (operating normally) Green OK to remove Green Blink Blue Identifying self — offline/online Green Amber Blink...

  • Page 75: Controller Enclosure - Rear Panel Layout

    Controller enclosure — rear panel layout The diagram and table below display and identify important component items that comprise the rear panel layout of an RPC24 694xx Series controller enclosure. In Figure 34 below, a 694x1/5 is shown as a representative example.

  • Page 76: 694X1/5 Cnc Controller Module - Rear Panel Leds

    694x1/5 CNC controller module — rear panel LEDs 6Gb/s PORT 0 PORT 1 PORT 2 PORT 3 CACHE LINK SERVICE−2 SERVICE−1 = FC LEDs = iSCSI LEDs Description Definition Host 4/8/16 Gb FC Off — No link detected. Link Status/ Green —...
  • Page 77 NOTE: For information about supported combinations of host interface protocols using CNC ports, see CNC ports used for host connection on page 9 and the “Configuring host ports topic” in the Storage Management Guide. 6Gb/s PORT 0 PORT 1 PORT 2 PORT 3 CACHE SERVICE−2...

  • Page 78: 694X4 Sas Controller Module-Rear Panel Leds

    694x4 SAS controller module—rear panel LEDs LINK LINK LINK LINK 12Gb/s 12Gb/s 6Gb/s SAS 0 SAS 1 SAS 2 SAS 3 CACHE SERVICE−2 LINK SERVICE−1 Description Definition Host 12 Gb SAS, Off — No link detected. Link Status Green — The port is connected and the link is up. Host 12 Gb SAS Off —...

  • Page 79: Power Supply Leds

    When a controller is shut down or otherwise rendered inactive—its Link Status LED remains illuminated— falsely indicating that the controller can communicate with the host. Though a link exists between the host and the chip on the controller, the controller is not communicating with the chip. To reset the LED, the controller must be power-cycled (see Powering on/powering off on page 28...
  • Page 80 NOTE: See Powering on/powering off for information on power-cycling enclosures. on page 28 694x2 drive enclosure rear panel LEDs The rear panel layout of a 694x2 drive enclosure is shown below. Using mini-SAS (SFF-8088) external connectors, these drive enclosures support a 6-Gbps data rate for backend SAS expansion. Newer models of these drive enclosures feature AC power supplies without power switches, as per the system shown.

  • Page 81: B Specifications And Requirements

    Specifications and requirements Safety requirements Install the system in accordance with the local safety codes and regulations at the facility site. Follow all cautions and instructions marked on the equipment. Site requirements and guidelines The following sections provide requirements and guidelines that you must address when preparing your site for the installation.

  • Page 82: Weight And Placement Guidelines

    Table 32 Power requirements - DC Input Measurement Rating Maximum input power 475 W maximum continuous Heat dissipation 1,622 BTUs/hour The 694xx Series system is suitable for installation as part of the Common Bonding Network (CBN). The system’s Battery Return (BR) Input Terminals are considered to be an Isolated DC Return (DC-I). The following criteria are required for all installations: •...

  • Page 83: Cabling Requirements

    • Leave a minimum of 15.2 cm (6 inches) at the front and back of each enclosure to ensure adequate airflow for cooling. No cooling clearance is required on the sides, top, or bottom of enclosures. • Leave enough space in front and in back of an enclosure to allow access to enclosure components for servicing.

  • Page 84: Physical Requirements

    Physical requirements The floor space at the installation site must be strong enough to support the combined weight of the rack, controller enclosures, drive enclosures, and any additional equipment. The site also requires sufficient space for installation, operation, and servicing of the enclosures, together with sufficient ventilation to allow a free flow of air to all enclosures.
  • Page 85 Form 2U24 44.6 17.5 3.44 48.2 19.0 1.10 49.5 19.52 The 2U24 enclosure uses 2.5" SFF disks. Figure 42 Rackmount enclosure dimensions Table 33 Rackmount controller enclosure weights Specifications Rackmount SFF controller enclosure (2U24) 8.6 kg (19.0 lb) [chassis] • Chassis with FRUs (no disks) 17.0 kg (37.5 lb) •...

  • Page 86: Environmental Requirements

    Environmental requirements Table 34 Operating environmental specifications Specification Range Altitude HDD: 3,048 meters (10,000 feet ), SSD: 12,801 meters (42,000 feet) Temperature* HDD: 5ºC to 55ºC, SSD: -20ºC to 70ºC Humidity 5% to 95% RH non-condensing Shock 20.0 g, 11 ms, sawtooth, X, Y, Z Vibration 2.11 G rms , 15-2000 Hz, X, Y, Z *Temperature is de-rated by 2ºC (3.6ºF) for every 1 km (3,281) feet above sea level.

  • Page 87: C Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 88: Dusb Device Connection

    USB device connection Rear panel USB ports RPC24 694xx Series controllers contain two different USB (universal serial bus) management interfaces: a Host interface and a Device interface. Both interfaces pertain to the Management Controller (MC). The Device interface is accessed via a port on the controller module face plate. The Host interface (USB Type A)—reserved for future use—is accessible from the midplane-facing end of the controller module (see Figure 8 on page 18), and...

  • Page 89: Supported Host Applications

    Supported host applications 694xx Series controllers support the following applications to facilitate connection. Table 37 Supported terminal emulator applications Application Operating system HyperTerminal and TeraTerm Microsoft Windows (all versions) Minicom Linux (all versions) Solaris HP-UX Command-line Interface Once the management computer detects connection to the USB-capable device, the Management Controller awaits input of characters from the host computer via the command-line.

  • Page 90: Setting Parameters For The Device Driver

    Setting parameters for the device driver 1. Enter the following command: modprobe usbserial vendor=0x210c product=0xa4a7 use_acm=1 2. Press Enter to execute the command. The Linux device driver is loaded with the parameters required to recognize the controllers. NOTE: Optionally, this information can be incorporated into the /etc/modules.conf file. Using the CLI port and cable—known issues on Windows When using the CLI port and cable for setting network port IP addresses, be aware of the following known issues on Microsoft Windows platforms.

  • Page 91: Esfp Option For Cnc Ports

    SFP option for CNC ports Locate the SFP transceivers Locate the qualified SFP option for your CNC controller module within your product ship kit. The SFP transceiver (SFP) should look similar to the generic SFP shown in the figure below. Follow the guidelines provided in Electrostatic discharge when installing an SFP.

  • Page 92: Index

    Index Numerics CLI port (USB) expansion port 2U12 network port 3.5" 12-drive enclosure service port 1 2U24 service port 2 2.5" 24-drive enclosure 694x1/5 rear panel 2U48 CLI (reserved for future use) 2.5" 48-drive enclosure CLI port (USB) CNC ports (1 Gb iSCSI) CNC ports (FC/10GbE) accessing expansion port...
  • Page 93 precautions Unit Locator enclosure 2U24 front panel cabling Disk drive IDs, correcting Enclosure ID initial configuration Fault/Service Required input frequency requirement FRU OK input voltage requirement Temperature Fault installation checklist Unit Locator site requirements 694xx Series controller enclosure rear panel troubleshooting Disk weight...
  • Page 94 configuring getting started operating ranges, environmental provisioning optional software replicating supercapacitor pack switch attach configurations physical requirements power cord requirements power cycle temperature non-operating range power off temperature operating range power on troubleshooting power supply controller failure, single controller configuration AC power requirements correcting enclosure IDs DC power requirements...

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