Sony VAIO PCG-GRV550 Specifications page 9

VAIO® Computer Specifications
desktop. (Windows XP) You can find VAIO Support Agent by clicking Start
and then Help and Support.
Using advanced diagnostic technology, Sony's VAIO Support Agent runs
scheduled protections of your applications, network settings, and other
important software settings. When your software is protected, you can
use VAIO Support Agent to repair software problems by restoring your
software to any of the previously protected states.
5. Sony Computing Support
This service provides instant access to information on commonly
encountered problems. Type a description of your problem, and the
Knowledge Database searches for the corresponding solutions online.
You can access Sony Computing Support at:
http://www.sony.com/pcsupport.
6. Sony Fax-on-Demand
This service, which requires a fax machine or your fax software, provides
answers to commonly asked questions. You can use this automated
service to request a list of available topics, and then select the topics that
you want to receive. To contact the Sony fax-on-demand service, call: 1-
888-4-SONY-PC (1-888-476-6972).
7. Sony Customer Support
Software support is available free of charge for 90 days after the original
date of purchase. You can call and speak with a Sony Customer Support
Representative without using your computer by calling: 1-888-4-SONY-PC
(1-888-476-6972).
Sony Support
Web site:
Phone:
Hours:
Notes
1
GHz denotes microprocessor internal clock speed; other factors may affect
application performance.
2
GB means one billion bytes when referring to hard drive capacity. Accessible
capacity may vary.
3
Maximum speed for faxing is 14.4 Kbps. Your modem is capable of
downloading at 53 Kbps using V.90/K56flex. Your online service or Internet
Service Provider may not support this technology or operate at this speed.
4
i.LINK is a trademark of Sony used only to designate that a product contains
an IEEE 1394 connection. The i.LINK connection may vary, depending on the
software applications, operating system, and compatible i.LINK devices. All
products with an i.LINK connection may not communicate with each other.
Refer to the documentation that came with your compatible i.LINK device for
information on operating conditions and proper connection. Before connecting
http://vsms.itd.sel.sony.com/especTemplate.asp?BaseUnitID=614
http://www.sony.com/pcsupport
888-4-SONY-PC (888-476-6972)
7 days a week, 24 hours a day
Page 9 of 10
9/16/2002