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Register your product
By taking just a few minutes to register
your product, you can ensure that you will
receive:
•
Fast product support
•
Product support alerts when applicable.
We will also keep you informed of bonus
offers and upcoming promotions when
applicable.
How to Register
Visit goldacres.com.au/warranty
What details will you need?
Serial Number, Product description, place
of purchase, date of purchase and invoice
number - along with all other relevant
contact details.
How to make a warranty claim
In the event of a fault or breakdown with
your product, that you believe to be a
warranty issue, the following steps must be
taken.
1. Ensure that you have read the
Operator's Manual and gone through
the troubleshooting procedure.
2. If you continue to experience problems
then please contact Goldacres on 1300
301 853. The operator will advise the
method of warranty service for your
product.
Warranty exclusions
Machines must be registered for warranty
before a warranty can be requested. All
information on delivery and installation
must have been submitted before a claim
can be requested. If follow up inspections
are required these must have been carried
out before warranty is requested as well.
Goldacres 12 month standard warranty
Some common exclusions:
•
Pump diaphragms
•
Pump Seals
•
Pump check valves
•
Pump o-rings
•
Filters and filter screens
•
Filter o-rings
•
Chemical Hoses
•
Nozzle Bodies
•
Nozzle Body Brackets
•
Nozzle Diaphragms and seals
•
Solenoid Diaphragms
•
Hand Gun, lance or wand seals and
o-rings
•
Consumables, oil, chemicals, coolant or
fuels.
•
Hose reel seals and o-rings
•
Pressurised sprayer seals and o-rings
•
Belts drive chains.
•
Wire cables
•
Springs
•
Shockers and dampeners
•
Adjustment of components.
•
Damaged items.
•
Items controlled by or fitted to Non
Genuine parts or devices
3
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