Voice Assistant Issues; The Microphone Is Off; The Voice Commands Do Not Work Well; Bixby/Alexa Answers Although I Did Not Call It - Samsung QN55S90CDFXZA E-Manual

Voice Assistant Issues

When the Voice Assistant isn't working, these steps may help resolve the problem.

The microphone is off.

Turn on the microphone switch at the bottom of the TV. Each time the switch is turned on or off, the screen displays
a pop-up window showing whether the microphone is turned on or off.
If the microphone is turned off, all voice recognition features and some sound features involving the microphone do not
work.
The position and appearance of the microphone switch may differ depending on the model.
This function may not be supported depending on the model or geographical area.

The voice commands do not work well.

Voice commands may differ depending on the
Assistant.
• Bixby: Explore Now
• Amazon Alexa:
Amazon Alexa Settings
This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.

Bixby/Alexa answers although I did not call it.

The TV may recognize an ambient noise or everyday conversation as a call to Voice Assistant.
Turn off the Voice Wake-up
• (left directional button)
This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.
Voice
(left directional button)
Try Now
function or set the Wake-Up Sensitivity
Settings
Assistant. Refer to the command examples for each
Settings All Settings
to Low.
All Settings General & Privacy
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Voice
General & Privacy Voice
Voice Voice Wake-up