Troubleshooting; Before Calling For Service - LG WH20S F5 Owner's Manual

TROUBLESHOOTING

Before Calling for Service

Please check the following before you contact the service center. If the problem persists, contact
your local service center.
CAUTION
!
For your safety, do not attempt to repair of electrical wiring, controls, heating elements
or other safety devices. Refer repairs to qualified service personnel
Problem
Water usage exceeds the capacity of the water heater in current mode
• Wait for the water heater to recover after an abnormal demand.
• Change the mode for higher recovery.
Water temperature set too low
• See the "Water Temperature Adjustment" section.(Page 24)
ECO tripped
• See "Safety Controls" section.(Page 21)
No electric supply to the water heater
• Check the electric supply to water heater. See "Making Electrical
Water connections to unit are reversed
• Re-install water connection correctly
Leak in hot water faucets or plumbing system
Insufficient or no
• Make certain all faucets are closed.
hot water
• Check home for any leaks and repair
Improper electric wiring
• See "Making Electrical Connections" section.(Page 20)
Cold water inlet temperature may be lower in winter
• This is normal. The colder inlet water takes longer to heat.
Dirty air filter
• See "Air Filter Maintenance" section.(Page 28)
Not enough clearance to air exchange for heat pump
• Make sure unit has enough clearance. See "Select the best Location"
Open fuse or a circuit breaker tripped
• Replace fuse or reset circuit breaker.
Water temperature set too high
Water is too hot
• See the "Water Temperature Adjustment" section.(Page 24)
30
Possible Causes & Corrective Action
Connections" section.(Page 20)
section.(Page 15)
EN
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