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Care And Maintenance; Warranty - Backyard Creations Denali DEN-TBL-48 Owner's Manual

5 piece dining set

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Maintain your outdoor furniture by using furniture covers or storing out of the elements when not in use.
Frame:
Clean frames with a mild soap and warm water. Do not use abrasive materials, cleaners or
bleach. Rinse with clean water and dry thoroughly. Always clean, drain and dry thoroughly
before storing for the winter.
Tabletop:
Clean the tabletop with a soft, clean white cloth or sponge. Never use scouring creams, abrasive
cleaners, acid or petroleum-based products. Wash with warm water and dry thoroughly after
cleaning to prevent buildup of any residue from minerals that might be present in your water,
even with softened water.
You must retain the original receipt to obtain warranty service.
What is covered?
Frame: Frame is warranted against rusting for 1-year
Finish: Frame and glass finish is warranted against peeling, cracking or blistering for 1-year if the product
has not been scratched or abraded.
Glass:
Tempered glass tabletops are not covered against breakage.
What is not covered?
EXCLUSIONS: Furniture used for commercial, contract, or other non-residential purposes, or items
damaged due to acts of nature, vandalism, misuse, or improper assembly are not covered. Discoloration or
fading of the finish as a result of chemicals or spills, pool water chemicals or salt water is not covered. Glass
breakage is not covered. Corrosion and rusting of frames resulting from scratches are not covered. If within
the stated warranty period this product is found to be defective in material or workmanship, the purchaser
must contact the manufacturer's customer service department. The manufacturer, at its option, will repair or
replace the defective parts. Proof of purchase (dated register receipt) is required for warranty claims. It
remains the customer's responsibility to pay for freight and packing charges to and from the service center.
Warranty is to the original purchaser and is non-transferable. Any replacement of warranted items will be in
the original style and color, or similar style and color if the original is unavailable or has been discontinued.
Questions, problems, missing or damaged part? Before returning to the store call or email our Customer
Service.
Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. Central Time (CT)
Care & Maintenance

Warranty

Customer Service Contact Information:
Phone: 1-888-607-4417
Email: service@iso-intl.net
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272-1843