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Malfunction
The appliance does not
start:
The appliance fills then
empties immediately:
The appliance does not
empty and/or does not
spin:
There is water on the
floor:
The door will not open:
The appliance vibrates
noisily:
28
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse has blown.
• Replace the fuse.
The programme selector dial is not correctly positioned and the button 9 has
not been pressed.
• Please turn the selector dial and press the button 9 again.
The delay start has been selected.
• If the laundry are to be washed immediately, cancel the delay start.
The Child Safety Lock has been activated.
• Deactivate the Child Safety Lock.
The end of the drain hose is too low.
• Refer to paragraph in "Water drainage" in chapter "Installation".
An option or a programme that ends with the water still in the tub or a that elimi-
nates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Too much detergent or unsuitable detergent (creates too much foam) has been
used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fittings. It is not
always easy to see this as the water runs down the hose; check to see if it is
damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Replace it with a new one.
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the door lock is released.
Open the door when the pilot light 10 is off.
There is water in the drum.
• Select drain or spin programme to empty out the water.
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The appliance is not levelled correctly.
• Adjust the feet.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
Possible cause / Solution
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