Troubleshooting - Philips HD7435 Instructions Manual

ENGLISH
Introduction
Congratulations on your purchase and welcome to Philips!
To fully benefit from the support that Philips offers, register your
product at www.philips.com/welcome.
Important
Read this important information carefully before you use the appliance and
save it for future reference.
Danger
- Never immerse the appliance in water or any other liquid.
Warning
- Check if the voltage indicated on the appliance corresponds to the local
mains voltage before you connect the appliance.
- Connect the appliance to an earthed wall socket.
- Do not use the appliance if the plug, the mains cord or the appliance
itself is damaged.
- If the mains cord is damaged, you must have it replaced by Philips, a
service centre authorised by Philips or similarly qualified persons in
order to avoid a hazard.
- This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, if they have been given supervision or
instruction concerning use of the appliance by a person responsible for
their safety.
- Children should be supervised to ensure that they do not play with the
appliance.
- Keep the appliance and its cord out of the reach of children.
- Do not let the mains cord hang over the edge of the table or worktop
on which the appliance stands.
Caution
- Do not place the appliance on a hot surface and do not let the mains
cord come into contact with hot surfaces.
- Unplug the appliance before you clean it and if problems occur during
brewing.
- During brewing and until you switch off the appliance, the filter holder,
the lower part of the appliance, the hotplate, and the jug filled with
coffee are hot.
- Do not put the jug on a stove or in a microwave for re-heating of coffee.
- Always return the appliance to a service centre authorised by Philips for
examination or repair. Do not open the appliance or attempt to repair
the appliance yourself.
- This appliance is intended to be used in household and similar
applications such as farm houses, bed and breakfast type environments,
staff kitchen areas in shops, offices and other working environment, and
by clients in hotels, motels and other residential type environments.
Electromagnetic fields (EMF)
This Philips appliance complies with all applicable standards and regulations
regarding exposure to electromagnetic fields.
Ordering accessories
To buy accessories or spare parts, visit www.shop.philips.com/service
or go to your Philips dealer. You can also contact the Philips Consumer Care
Centre in your country (see the worldwide guarantee leaflet for contact details).
Recycling
- Do not throw away the appliance with the normal household waste
at the end of its life, but hand it in at an official collection point for
recycling. By doing this, you help to preserve the environment.
Guarantee and support
If you need service or support, please visit www.philips.com/support
or read the separate worldwide guarantee leaflet.

Troubleshooting

This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Centre in your country.
Problem Solution
The appliance does Plug in and switch on the appliance.
not work.
Make sure that the voltage indicated on the
appliance corresponds to the local mains voltage.
Fill the water tank with water.
Water leaks out of Do not fill the water tank beyond the MAX level.
the appliance.
The appliance takes Descale the appliance.
a long time to brew
coffee.
The appliance Make sure that the appliance is not blocked by
produces a lot of scale. If necessary, descale the appliance.
noise and steam
during the brewing
process.
Coffee grounds end Do not put too much ground coffee in the filter.
up in the jug.
Make sure you put the jug on the hotplate with
the spout facing into the appliance (i.e. not
pointing sideways).
Use the right size of paper filter (type 1x2).
Filter sizes 102 and no. 2 do not fit.
Make sure the paper filter is not torn.
The coffee is too Use the right proportion of coffee to water.
weak.
Make sure the paper filter does not collapse.
Use the right size of paper filter (type 1x2).
Filter sizes 102 and no. 2 do not fit.
Make sure there is no water in the jug before you
start to brew coffee.
The coffee does not Do not leave the jug with coffee on the hotplate
taste good. too long, especially not if it only contains a small
amount of coffee.
The coffee is not hot Make sure that the jug is properly placed on the
enough. hotplate.
Make sure that the hotplate and the jug are clean.
We advise you to brew more than three cups
of coffee to ensure that the coffee has the right
temperature.
We advise you to use thin cups, because they absorb
less heat from the coffee than thick cups.
Do not use cold milk straight from the refrigerator.
There is less coffee Make sure you place the jug properly on the
in the jug than hotplate. If the jug is not placed properly on the
expected. hotplate, the drip stop prevents the coffee from
flowing out of the filter.
The filter overflows Check if you placed the filter holder into the
while the appliance appliance properly (see picture 3 in chapter
is brewing coffee. If the filter holder is not in the correct
position, the drip stop does not work,
which may cause the filter holder to overflow.
If you remove the jug from the appliance for more
than 20 seconds during brewing, the filter holder
starts to overflow.
CALC
Descale your coffee maker when you notice excessive steaming or when
the brewing time increases. It is advisable to descale it every two months.
Only use white vinegar to descale, as other products may cause damage
to your coffee maker.
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