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User Guide
Epiphan Pearl-2
Pearl-2 Rackmount
Pearl-2 Rackmount Twin
Release 4.19
June 21, 2023
UG115-25
© and ™ 2023, Epiphan Systems, Inc

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Summary of Contents for epiphan video Epiphan Pearl-2

  • Page 1 User Guide Epiphan Pearl-2 Pearl-2 Rackmount Pearl-2 Rackmount Twin Release 4.19 June 21, 2023 UG115-25 © and ™ 2023, Epiphan Systems, Inc...
  • Page 2 Warranty All Epiphan Video systems have a 100% return to depot warranty for one year from the date of purchase. Technical support Epiphan’s products are backed by our professional support team. You can reach our team several ways: Email support@epiphan.com...

  • Page 3: Table Of Contents

    Table of contents Thank you for choosing Epiphan! Start here Release notes Product overview What is Pearl-2? Front and back view of Pearl-2 What's in the Box? Monitoring audio Live video mixing / switching About 4K on Pearl devices Quick start Selecting an audio source for Pearl-2 Connecting microphones to the XLR line level inputs Specifications...
  • Page 4 Disable or enable recording, streaming, and switching from the touch screen Set the Pearl device screen timeout Set a PIN security code The Admin panel About the Admin panel Connect to the Admin panel Enable local console access to the Admin panel Connect using a DNS-based service discovery Connect using persistent static IP address Switching / mixing using the Admin panel...
  • Page 5 Perform network diagnostics Disable the network discovery port Enable an NDI discovery server Configure network security Configure 802.1x network security and manage user certificates Manage CA and self-signed certificates Configure HTTPS Configure system settings Configure date and time View the current date and time settings Configure a time server Manually set the date, time, and time zone Configure device info, name, description, and location...
  • Page 6 Change user passwords Overcome lost passwords Remove user password Log in using a different user account Assign administrator privileges to operators Configure LDAP user authentication Restrict viewers by IP address Configuration presets About configuration presets Configuration preset considerations Configuration groups The Factory default configuration preset and Factory reset Create a configuration preset Apply a configuration preset using the Admin panel Apply a configuration preset using the touch screen...
  • Page 7 About the custom layout editor Resize and position items using percents or pixels Open the custom layout editor for a channel Configure a custom layout for a channel Rename a layout Delete, move, or duplicate a layout Set the background color Add an image to a layout Add a video file to a layout Upload or remove an image or video file using the Media page...
  • Page 8 Streaming a channel direct to viewers Share a live broadcast stream (HTTP, HTTPS, or RTSP) Enable HLS (pull) Restrict viewer access to channel streams Restrict viewers by IP address Change HTTP and RTSP streaming port values Disable and enable direct channel streaming Viewing a channel's live broadcast stream View the live broadcast URL using a web browser View the streaming URL using a media player...
  • Page 9 Rename a recorder Duplicate a recorder Delete a recorder Manage recorded files View list of recorded files Download recorded files manually Join recorded files together Extract tracks from a recording Rename recorded files Delete recorded files Automatic file transfers About Automatic File Upload (AFU) Set channels and recorders to include in AFU Enable AFU, schedule, and set options Configure AFU to FTP server parameters...
  • Page 10 Set the extend Kaltura CMS event interval Change the events schedule refresh interval Use RTMPS for a Kaltura webcasting event Panopto registration Enable CMS and register with Panopto Disable CMS and disconnect from Panopto Panopto recording and webcasting setup About Panopto recording and webcasting Set up Panopto authentication for ad hoc events Set Panopto ad hoc event parameters Set the extend Panopto CMS event interval...

  • Page 11: Thank You For Choosing Epiphan

    View channel status and stream information View the video output port status View AFU and file transfer progress View scheduled CMS events and history Maintenance Power down and system restart Back up your Pearl device setup Perform a factory reset Firmware upgrade BIOS update Register your device...

  • Page 12: Start Here

    Start here Welcome, and thank you for buying Epiphan Pearl-2™. The Start here section is where you'll find important information and specifications for your device, as well as a quick start to help first-time users set up a single video source with audio and record that video right away.
  • Page 13 Pearl-2 User Guide Release notes Release 4.19.0 Added support for media playback enabling you to add an MP4 video file to a layout within a channel. Added support for web URL as input for use with graphics solutions such as Singular.live, Uno, and Flowics.
  • Page 14 Pearl-2 User Guide Release notes An issue has been resolved wherein configuration presets that contained Epiphan Cloud data from one Pearl were applied to another Pearl which then caused a hard lock of that Pearl upon reboot. A better handling of this information has been implemented in this release to prevent the hard locking of these Pearls on reboot.
  • Page 15 Pearl-2 User Guide Release notes Support for automatic file uploading via secure SMB2 and SMB3, improving compatibility with Windows- based systems Preset optimizations allow you to select which aspects of a created preset to apply to a Pearl device Release 4.14.2 MultiViewer displays a custom mix of up to six video sources including channels on the HDMI output port in a convenient grid for confidence monitoring with minimal impact to the system's processor.
  • Page 16 Pearl-2 User Guide Release notes Release 4.12.1 External keyboard control for the touch screen Status light indicator support for select models of Kuando BusyLight and Delcom Product's USB HID status indicators Email address lookup for Kaltura ad hoc events Release 4.12 Secure Reliable Transport (SRT) streaming protocol support HTTP Live Streaming (HLS) streaming protocol support MPEG-DASH streaming protocol support...
  • Page 17 Pearl-2 User Guide Release notes Release 4.9.1 Kaltura ad hoc event details and configurable event schedule refresh interval Panopto support for ad hoc event authentication from Pearl-2's touch screen using credentials for external identity providers Panopto ad hoc event folder selection from the Pearl-2's touch screen Automatic user logout when an ad hoc event ends International character support in channel names, layout names, video and audio input names, text overlays, and recorded file names.
  • Page 18 Pearl-2 User Guide Release notes Pairing to AV Studio changes Original Livestream and Wowza Cloud streaming presets removed Release 4.7.1 AFU to SFTP server stability improvement BIOS update to resume status after a power cycle Release 4.7.0 Integration with Kaltura CMS International character support in text overlays Chroma key color selection update RTMPS certificate update...
  • Page 19 Pearl-2 User Guide Release notes Release 4.4.1 AV synchronization improvements of RTSP streams and loopbacks. Improved synchronization and performance of 4K sources on SDI and 4K HDMI port. Fixed the Wowza custom streaming option. Improved the recognition of AV.io SDI capture cards when they are first plugged in. Fixed a hot plug issue affecting the detection of interlaced 1080i signals from certain camera models (for example, Sony HDR-CX180, HDRCX190, and Panasonic HC-VX980M).

  • Page 20: Product Overview

    Pearl-2 User Guide Product overview Release 4.0.1 Launch of Pearl-2 Rackmount models 4K add-on Release 4.0.0 Inaugural release of Pearl-2 with the following features Capture 6 video sources at once Epiphan Live Switch video sources live Pro video inputs and outputs Pro audio inputs 512 GB data storage (SSD) Touchscreen...
  • Page 21 Pearl-2 User Guide What is Pearl-2? A 2U rackmount system with all the A small, silent, portable A high density 2U rack mount same functionality as the portable system that comes with a variation that contains two complete Pearl-2, but designed for installation hard-shell carry case.

  • Page 22: Front And Back View Of Pearl-2

    Pearl-2 User Guide Front and back view of Pearl-2 Recordings and CMS Download recordings using your web browser, or set the Pearl device to automatically upload recorded files directly to a network server using FTP, RSYNC, CIFS, WebDav, and more. Pearl devices are also fully integrated with Kaltura, Panopto, and YuJa Content Management Systems (CMSs) and can be registered as a video remote recorder resource for seamless lecture capture plus user authentication directly from the touch screen.
  • Page 23 Pearl-2 User Guide Front and back view of Pearl-2 Label Name Description console feature is enabled. A web camera or USB microphone cannot be connected to this port, only to the ports on the rear panel. For audio confidence monitoring. Plays the audio for the currently 3.5 mm audio jack visible channel.
  • Page 24 Pearl-2 User Guide Front and back view of Pearl-2 Label Name Description RS-232 port For connection to a control computer terminal. HDMI output for connection to a display or projector (up to 4K ). Port 1 HDMI output ports is HDMI 2.0, and Port 2 is HDMI 1.4, see Video output ports.
  • Page 25 Pearl-2 User Guide Front and back view of Pearl-2 Pearl-2 Rackmount and Pearl-2 Rackmount Twin Pearl-2 Rackmount Twin consists of two completely independent Pearl-2 systems, each with identical sets of controls and ports. Table 3 Pearl-2 Rackmount front panel descriptions Label Name Description...
  • Page 26 Pearl-2 User Guide Front and back view of Pearl-2 Label Name Description A web camera or USB microphone cannot be connected to this port, only to the ports on the rear panel. For audio confidence monitoring. Plays the audio for the currently 3.5 mm audio jack visible channel.
  • Page 27 Pearl-2 User Guide Front and back view of Pearl-2 Pearl-2 Rackmount Twin consists of two completely independent Pearl-2 systems, each with identical sets of controls and ports. Table 4 Pearl-2 Rackmount and Pearl-2 Rackmount Twin back panel descriptions Label Name Description Power jack Plug the power supply in here.

  • Page 28: What's In The Box

    Pearl-2 User Guide What's in the Box? What's in the Box? Pearl-2 Pearl-2 Rackmount Pearl-2 Rackmount Twin The standalone Pearl-2 model is shipped in a hard shell case that you can re-use for storing or moving the system between jobs. Cable storage is located under the custom foam tray that holds Pearl-2 in the case. Inside the box with your Pearl-2 system, you'll find the power cable and the following items.

  • Page 29: Monitoring Audio

    Pearl-2 User Guide Monitoring audio Image Name Description Connect HDMI or DVI (using adapter) HDMI cable sources to the HDMI ports. DVI (female) to HDMI (male) Connect DVI sources to the HDMI port. adapter RJ-45 Ethernet Connect Pearl-2 to your network. cable Monitoring audio The front panel includes a 3.5 mm headphones audio jack for monitoring audio.
  • Page 30 Pearl-2 User Guide Monitoring audio At 75% volume, what you hear corresponds to the nominal audio level in the VU meter at approximately where the green bars change to yellow. 100% Volume is muted. volume. volume. volume. volume. Audio VU meter A VU meter on the device screen shows the audio levels for the channel you are monitoring. The value is displayed in dBFS (decibels relative to full scale).

  • Page 31: Live Video Mixing / Switching

    Pearl-2 User Guide Live video mixing / switching Table 6 Audio VU meter levels Color Decibel range 0 to -9 dBFS Yellow -9 to -18 dBFS Green -18 dBFS and lower The VU meter appears in several different places so you can visually check audio levels: Touch screen: On the individual channel view and the grid view.
  • Page 32 Pearl-2 User Guide About 4K on Pearl devices 4K feature add-on The 4K feature provides Pearl-2 or Pearl Nano with the following 4K features: Specification Pearl-2 Pearl Nano 4K video inputs 4 (2 HDMI and 2 SDI) 2 (1 HDMI and 1 SDI) 4K Hardware scaling (4K down to full HD) 4K video outputs (HDMI) 1 pass through port...

  • Page 33: Quick Start

    Pearl-2 User Guide Quick start Quick start After you've unpacked your Pearl device, you're ready to get started. This quick start uses the default settings where possible so you can quickly start using your Pearl device. Before you begin, make sure you have: A video source such as a camera or computer and cables to connect them to Pearl device.

  • Page 34: Selecting An Audio Source For Pearl-2

    Pearl-2 User Guide Selecting an audio source for Pearl-2 4. Turn on the system: Pearl 2 - power button is on the front of the unit. Wait for the power-up cycle to complete. The Grid view showing both channels appears on the touch screen. The video source you connected to the "A"...
  • Page 35 Pearl-2 User Guide Selecting an audio source for Pearl-2 Audio source Input port Gain Nominal Professional mixer Not recommended. USB microphone Nominal Not recommended. To connect microphones to the pro line level XLR inputs, you must Dynamic, condenser, or use an external preamp to boost the microphone signal enough to electret microphones provide the proper line level signal at the XLR input port, see Connecting microphones to the XLR line level...

  • Page 36: Connecting Microphones To The Xlr Line Level Inputs

    Pearl-2 User Guide Connecting microphones to the XLR line level inputs 4. (Optional) Adjust the gain for an audio input source. Select the input port from the Inputs menu and adjust the amount of gain on the configuration page for the audio input port. Click Save when you're done. For more details, see Adjust audio gain and delay.

  • Page 37: Pearl-2 Av Inputs

    Pearl-2 User Guide Pearl-2 AV inputs Pearl-2 AV inputs For best performance, we recommend using a maximum of six 1920×1080@30 fps sources in up to six full HD channels simultaneously. Up to three of those 1080@30 inputs can be from NDI 4.6 sources. Or you can have up to four 4K sources simultaneously in a single channel.

  • Page 38: Pearl-2 Tech Specs

    Pearl-2 User Guide Pearl-2 tech specs Input port Details By default, the four XLR ports operate as two stereo left/right audio pairs (XLR A pair and XLR B pair). You can configure the ports to operate as independent mono inputs using the Admin panel, see Configure audio ports for stereo or mono.
  • Page 39 Pearl-2 User Guide Pearl-2 tech specs Standard resolutions PAL, PAL wide, NTSC, NTSC wide Input resolution 640×480 to 4096×2160 range Frame rate Up to 60 fps HDMI: RGB 4:4:4, YC 4:2:2, YC 4:4:4 Video input color spaces SDI: RGB 4:4:4, YC 4:2:2 Deinterlacing Maximum cable...
  • Page 40 Pearl-2 User Guide Pearl-2 tech specs space H.264/AVC (ITU H.264, ISO/IEC 14496-10) 4:2:0, 8 bit color Encoding profile: High, Main, Baseline Video codec Profile levels: 3.0, 3.1,3.2,4.0,4.1, 5.1 Motion JPEG NDI, NDI|HX Bitrate 1 to 50 Mbps (selectable) Bitrate control Constant Hardware accelerated video...
  • Page 41 Pearl-2 User Guide Pearl-2 tech specs RTSP over TCP/UDP SRT (push) over UDP HLS (push) over HTTP/HTTPS Multi-Publish to Streaming Server / CDN (SRT, RTSP, RTMP, RTMPS) HLS (pull) - Native Apple HTTP/HTTPS stream for iPad, iPhone and iPod Touch RTP/UDP, MPEG-TS &...
  • Page 42 Pearl-2 User Guide Pearl-2 tech specs Touch screen 4.3 inch touch screen monitor (built in) resolution: 800x480 USB keyboard Connect a standard USB keyboard (optional) Connect a single USB status light (optional), supported Monitor and control models: USB status light -Kuando BusyLight models: UC Alpha and UC Omega -Delcom Products USB HID single color and multi-color signal indicators...
  • Page 43 Pearl-2 User Guide Pearl-2 tech specs Transmission Unit DHCP Option 81, TLS 1.2, LDAP, mDNS, DDNS, SAP, RTP, MPEG-TS & RTP and MPEG-TS/UDP, 802.1x, Protocols EAPOL, EAP-TTLS, EAP-TLS, PEAP, HTTP, HTTPS, NTP, PTP, FTP, SFTP, SCP AWS S3 Network discovery / Announce 802.1x EAP Network security...
  • Page 44 Pearl-2 User Guide Pearl-2 tech specs Power supply Internal: 100-240 VAC, 50-60 Hz Power use 0.8 A, 100-240 VAC Operating 32° to 122° F (0° to 50° Celsius) temperature Cooling Fan air flow: Bottom front to back Enclosure Metal Portable desktop model Form factor 19"...

  • Page 45: Optimum System Load

    Pearl-2 User Guide Optimum System Load Approximately 100 MB of the hard drive space is reserved for system use. Recording space can be virtually unlimited with offload to networked storage. Requires an Epiphan Edge Pro account. Optimum System Load While Pearl-2 is powerful, there is a limit to the number of concurrent tasks the onboard CPU can perform efficiently.

  • Page 46: International Character Support

    Pearl-2 User Guide International character support Recommendations If the system load is higher than recommended, you can: Disable the video output port (if unused). Remove unused channels or layouts. Reduce the number of channels created. Stop channel(s) that are streaming or recording. Ensure video sources come in at the right resolution so that Pearl-2 doesn't have to up scale or down scale the video source.

  • Page 47: User Interfaces And Remote Access

    Pearl-2 User Guide User interfaces and remote access User interfaces and remote access Pearl devices have several user interfaces: Touch screen: Easily accessible on the front panel of Pearl, Pearl-2, and Pearl Mini, the touch screen is primarily used for confidence monitoring, live switching, and Single Touch streaming and recording control, see About the touch screen.

  • Page 48: About The Touch Screen

    Pearl-2 User Guide About the touch screen About the touch screen The touch screen has many uses, including confidence monitoring, basic configuration and diagnostics, one- touch streaming and recording control, easy start/stop of scheduled events, and authentication with a Content Management System (CMS) to create unscheduled ad hoc recordings and webcasts.
  • Page 49 Pearl-2 User Guide About the touch screen The No Channels screen The No Channels screen appears if there are no channels configured on your Pearl-2 and the automatic channels Auto A and Auto B have been deleted. Tap anywhere on this screen to go to the system settings screen.

  • Page 50: The Touchscreen Channel View

    Pearl-2 User Guide The touchscreen channel view The touchscreen channel view Each channel you configure on Pearl device can be monitored and controlled using the touch screen. After you power on the Pearl device and the grid view opens, you can select a channel and open the channel view. Just tap the channel you want in the grid view and the channel view opens.

  • Page 51: Record A Channel Using The Touch Screen

    Pearl-2 User Guide Record a channel using the touch screen Item Description each 100 ms period is displayed using colored bars. RED = 0 to -9 dBFS Yellow = -9 to -18 dBFS Green = -18 dBFS and lower Audio monitoring volume control icon. Tap to change volume level.

  • Page 52: Stream A Channel Using The Touch Screen

    Pearl-2 User Guide Stream a channel using the touch screen If the red Record icon doesn't appear in the top right corner of the screen, recording is disabled. See Disable or enable recording, streaming, and switching from the touch screen to enable recording.

  • Page 53: Switching And Mixing Using The Touch Screen

    Pearl-2 User Guide Switching and mixing using the touch screen 2. Tap the gray Stream icon at the top left of the screen to start streaming. The Stream icon turns blue and the timer increments when streaming is in progress. 3.
  • Page 54 Pearl-2 User Guide Switching and mixing using the touch screen 2. The Live Switcher view opens. 3. Tap any layout that appears in the carousel to load it in to the Preview panel.

  • Page 55: Single Touch Streaming And Recording Control

    Pearl-2 User Guide Single Touch streaming and recording control 4. Tap Apply or double tap inside the Preview panel to switch that layout to the Live panel. The layout that was in the Live panel moves to the Preview panel so that it's ready for the next time you switch. 5.
  • Page 56 Pearl-2 User Guide About Single Touch streaming and recording Table 11 One Touch control screen components Label Description Start/stop button: Press the Single Touch control button to start or stop streaming and recording for all specified channels and recorders. The number of recorders and/or channels that are actively recording (the first number) over the total number of channels that are configured for one touch recording (the second number).
  • Page 57 Pearl-2 User Guide About Single Touch streaming and recording In the example above, Single Touch control has been activated and both channels out of the two total channels and/or recorders are recording successfully. There is no streaming activity because there are no channels configured for Single Touch streaming. An error icon displays if there's a problem with the streaming and/or recording settings for one or more of the channels and recorders.

  • Page 58: Customize The Single Touch Control Display

    Pearl-2 User Guide Customize the Single Touch control display Customize the Single Touch control display You can use the Admin panel to customize how Single Touch control is displayed on the touch screen. The start screen options for Single Touch control are: Default: The Single Touch control screen is accessed by tapping the One Touch control icon at the bottom of the touch screen.
  • Page 59 Specify channels and recorders for Single Touch Pearl-2 User Guide recording To learn how to configure your channels for recording, see Record . To learn how to configure recorders, see Recorders Enable or disable Single Touch control for a channel 1.

  • Page 60: Specify Channels For Single Touch Streaming

    Pearl-2 User Guide Specify channels for Single Touch streaming 4. Select change, and then check Single touch control on the options page to enable the recorder for Single Touch control. Uncheck Single touch control if you don't want to include that recorder for Single Touch control.

  • Page 61: Cms Event Controls Using The Touch Screen

    Pearl-2 User Guide CMS event controls using the touch screen Specify channels for Single Touch streaming using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. From the Channels menu, select a channel and click Streaming. The Streaming page opens. 3.
  • Page 62 Pearl-2 User Guide CMS event controls using the touch screen Table 12 Events screens for scheduled Kaltura, Panopto, and YuJa events Events screens Description The Calendar icon appears on the touch screen when CMS is setup using the Admin panel. Tap the calendar icon to display the Events screen.
  • Page 63 Pearl-2 User Guide CMS event controls using the touch screen Events screens Description This Events screen displays when a scheduled event is set to start within 30 minutes. To start the scheduled event early, tap Start event. To create an ad hoc recording or webcast, tap Create event and authenticate using your CMS credentials.
  • Page 64 Pearl-2 User Guide CMS event controls using the touch screen Table 13 Unscheduled ad hoc event screens Unscheduled ad hoc event screens Description Panopto login screen: When Pearl-2 is registered with Panopto, this authentication screen appears when you tap Create event from the Events screen.

  • Page 65: Configure The Touch Screen

    Pearl-2 User Guide Configure the touch screen Unscheduled ad hoc event screens Description Now enter your event details. For Panopto, you can change the ad hoc session title, duration, choose the type of event (VOD or Live Stream), and select the folder in Panopto to upload the file. My Folder is the default.

  • Page 66: Disable Or Enable The Touch Screen

    Pearl-2 User Guide Disable or enable the touch screen Show system status - Disable or enable the system status screen. If disabled, system information like device IP address will not be available from the touch screen. Allow control for network settings, configuration presets, Epiphan Edge, output port and SD card - Enable or disable the ability to: modify network settings modify configuration presets...

  • Page 67: Hide Or Show Channel Previews On The Touch Screen

    Pearl-2 User Guide Hide or show channel previews on the touch screen Disable or enable the touch screen display using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. From the Configuration menu, click Touch Screen. The touch screen configuration page opens. 3.

  • Page 68: Disable Or Enable Configuration Using The Touch Screen

    Pearl-2 User Guide Disable or enable configuration using the touch screen Disable or enable the system status screen from displaying on the touch screen 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. From the Configuration menu, click Touch Screen. The touch screen configuration page opens. 3.

  • Page 69: Set The Pearl Device Screen Timeout

    Pearl-2 User Guide Set the Pearl device screen timeout Set the Pearl device screen timeout Initially, the Pearl device screen is always on for easy monitoring. However, you can set the screen to shut off after a given amount of time. To re-enable the screen after it times out and shuts off: Tap anywhere on the screen for Pearl-2 or Pearl Mini.

  • Page 70: The Admin Panel

    Pearl-2 User Guide The Admin panel Set a device screen PIN security code using the Admin panel 1. Log in to the Admin panel as admin, see Connect to the Admin panel. 2. From the Configuration menu, select Touch Screen (Front screen for Pearl Nano) . The Touch screen/Front screen configuration page opens.
  • Page 71 Pearl-2 User Guide About the Admin panel Table 14 The Admin panel Label Name Description The channels that are available for the current configuration of your Channels menu Pearl device are listed. Select a channel to access the drop down list of options that are available to configure channel encoding, add video (Channel menu on Pearl and audio sources, create layouts, perform confidence monitoring,...
  • Page 72 Pearl-2 User Guide About the Admin panel Label Name Description The Pearl Nano has a single channel. Recorders you add to your Pearl device are listed. Select a recorder to Recorders menu(Pearl open the status page and list of related recordings for that recorder. Mini and Pearl-2 only) You can start and stop recording, as well as configure the recorder settings from this page.

  • Page 73: Connect To The Admin Panel

    Pearl-2 User Guide Connect to the Admin panel Connect to the Admin panel You can access the Admin panel several ways. The most common way is using an internet browser on a computer or tablet that's connected to the same local Ethernet network as Pearl device. All you need is the IP address of the device, which you can get from the settings using the Pearl device's front screen.

  • Page 74: Enable Local Console Access To The Admin Panel

    Pearl-2 User Guide Enable local console access to the Admin panel For networks with DHCP, you can Connect using a DNS-based service discovery For networks without DHCP, you can Connect using persistent static IP address Enable local console access to the Admin panel Operators and administrators can access the Admin panel locally to reconfigure the Pearl device without needing a laptop.
  • Page 75 Pearl-2 User Guide Enable local console access to the Admin panel You cannot upload/download the following types of media using the local console: Images Channel recordings EDID files Configuration files Firmware update files Use the web-based Admin panel from your administration computer for full access to all Admin panel functions.

  • Page 76: Connect Using A Dns-Based Service Discovery

    Pearl-2 User Guide Connect using a DNS-based service discovery 3. Tap Output port(s) and select an output port. 4. From the Output port's screen, select Local console as the Source and tap Apply. What's next? Connect your USB mouse, keyboard, and connect an HDMI monitor to the output port that has local console enabled to access the local console directly from the Pearl device.

  • Page 77: Connect Using Persistent Static Ip Address

    Pearl-2 User Guide Connect using persistent static IP address System Action Needed The Bonjour software used for service discovery is built into the Mac OS. No special Mac OS X actions are needed. The Avahi implementation used for DNS-based discovery is shipped with most Linux Linux distributions.

  • Page 78: Switching / Mixing Using The Admin Panel

    Pearl-2 User Guide Switching / mixing using the Admin panel IP Address: 192.168.255.250 Netmask: 255.255.255.252 Username: admin Password: your admin password (by default there is no password assigned) Access the Admin panel using the persistent static IP address 1. Establish an Ethernet connection between Pearl device and the workstation using one of the following methods: a.

  • Page 79: Epiphan Live

    Pearl-2 User Guide Epiphan Live Performing live switching using one interface, like the Admin panel, does not dynamically update the visuals in the other interfaces (e.g. the touch screen and Epiphan Live). The other interfaces must be manually refreshed to accurately reflect the current live switching layout information.

  • Page 80: About Epiphan Live

    Pearl-2 User Guide About Epiphan Live About Epiphan Live The Epiphan Live interface lets you easily operate Pearl-2 using a computer or mobile device such as a tablet. You can: Control streaming and recording of channels and recorders. Do live switching between sources and layouts while streaming and recording. Perform video, audio and system confidence monitoring.

  • Page 81: The Dashboard Interface

    Pearl-2 User Guide The Dashboard interface The Dashboard interface The Dashboard interface is the first page you see when you open Epiphan Live. You'll find helpful tools for confidence monitoring, as well as streaming and recording control. Table 16 Elements in the Dashboard interface Number Title Description...

  • Page 82: Access Epiphan Live Using A Web Browser Or Mobile Device

    Access Epiphan Live using a web browser or mobile Pearl-2 User Guide device Number Title Description Tap Save to preserve the current layout. Logged in operators and administrators will see the latest Dashboard layout when they refresh their Epiphan Live page. The latest saved layout displays the next time you log in.

  • Page 83: Access Epiphan Live From The Admin Panel

    Pearl-2 User Guide Access Epiphan Live from the Admin panel 1. Enter the following into the address bar of your web browser. a. For a web browser on a computer, enter: http://<IP address of your Pearl device>/admin/m b. For a web browser on a mobile device, enter: http://<IP address of your Pearl device>...

  • Page 84: Stream, Record, And Monitor Using The Dashboard Interface

    Stream, record, and monitor using the Dashboard Pearl-2 User Guide interface Stream, record, and monitor using the Dashboard interface The dashboard in Epiphan Live is where you can do confidence monitoring, as well as start and stop streaming and recording for your channels. Topics include: Configure Dashboard panels Monitor video and audio input sources using Epiphan Live...
  • Page 85 Pearl-2 User Guide Configure Dashboard panels Up to 8 Epiphan Live preview panels can be open at the same time on Pearl devices. This limit live preview panels applies across all open instances of Epiphan Live, including multiple users accessing Epiphan Live simultaneously from different web browsers, or duplicate instances of the same Epiphan Live interface open on multiple browser tabs at the same time.

  • Page 86: Monitor Video And Audio Input Sources Using Epiphan Live

    Monitor video and audio input sources using Epiphan Pearl-2 User Guide Live You can navigate between separate sets of Dashboard panels by selecting the circle icons along the top of the first row of panels. Monitor video and audio input sources using Epiphan Live Use the Dashboard to monitor your video and audio inputs.

  • Page 87: Monitor And Select The Video Output Source Using Epiphan Live

    Monitor and select the video output source using Pearl-2 User Guide Epiphan Live A grayed-out audio source means that the audio source is not used in any channels. A triangular warning icon means there is a source configuration issue that needs attention. Click the audio source name to display the warning message.
  • Page 88 Monitor and select the video output source using Pearl-2 User Guide Epiphan Live output port. To configure the video output port using the Admin panel, see Set up the video output port using the Admin panel. Green text means your output is connected and transmitting to your external display. Grayed-out text means the output port is disabled.

  • Page 89: Control Streaming And Recording Using Epiphan Live

    Pearl-2 User Guide Control streaming and recording using Epiphan Live 2. Tap the text field beside the output port and select a channel or source from the list. 3. To enable or disable audio for the output port, tap the speaker icon to toggle audio On and Off for the port. A green icon means audio is enabled.
  • Page 90 Pearl-2 User Guide Control streaming and recording using Epiphan Live respective timers are set to 00:00:00. If streaming isn't configured for a channel, the streaming button displays as Not set. The left-most button with the "signal" icon starts and stops streaming for the channel. The right-most button with the circle icon starts and stops recording for the channel.

  • Page 91: Switching / Mixing Using Epiphan Live

    Pearl-2 User Guide Switching / mixing using Epiphan Live If the stream fails to publish, the streaming button flashes blue and displays ERROR. Check the streaming settings for your channel using the Admin panel. Recording using multi-track recorders From the Admin panel, you can create multi-trackRecorders to capture multiple channels and audio sources in a single recording.

  • Page 92: About The Switcher Interface

    Pearl-2 User Guide About the Switcher interface Switching between layouts using one of the switcher interfaces does not dynamically update what you see in the other switching interfaces (i.e. Epiphan Live and the Admin Panel). You must manually refresh the other interfaces separately to reflect the current state. Topics include: About the Switcher interface Switching while live streaming and recording using Epiphan Live...

  • Page 93: Switching While Live Streaming And Recording Using Epiphan Live

    Switching while live streaming and recording using Pearl-2 User Guide Epiphan Live Number Title Description live layout is outlined with a red border. When you select the Switch button, this live panel layout is replaced with the layout that's loaded in to the Preview panel. Displays small previews for all layouts contained within your selected channel.
  • Page 94 Switching while live streaming and recording using Pearl-2 User Guide Epiphan Live All the layouts for the selected channel are displayed in a carousel along the bottom of the screen. The layout that is live is displayed in the Live panel on the right side of the interface, see About the Switcher interface.

  • Page 95: Your Recordings

    Pearl-2 User Guide Your recordings 6. To load a different layout into the Preview panel, tap another layout in the carousel. Your recordings All recordings made using Epiphan Live are saved to the Your recordings panel. After recoding a file, you can manage it and any other files using the following tools on the page: Number Title Description...

  • Page 96: Cloud-Based Device Management

    Pearl-2 User Guide Cloud-based device management Number Title Description Then tap Apply. Only recordings that were recorded within that time frame appear selector in the list below. Each heading in the list gives information about that category. Selecting Date File details organizes the list chronologically by the date the recording began.

  • Page 97: Enable Or Disable Epiphan Edge Access

    Pearl-2 User Guide Enable or disable Epiphan Edge access After you pair you Pearl devices with your Epiphan Cloud account, you can access Pearl devices from anywhere there's an Internet connection. You can even invite others to join your team for easy remote access. Using Epiphan Edge you can: Preview video sources and audio.

  • Page 98: Pair And Unpair From Epiphan Edge

    Pearl-2 User Guide Pair and unpair from Epiphan Edge If you disable Epiphan Edge access while the Pearl device is paired, the device instance in Epiphan Edge goes permanently offline. For more information, see Pair and unpair from Epiphan Edge. Enable or disable Epiphan Edge access using the Admin panel 1.

  • Page 99: Remote Login To The Admin Panel And Epiphan Live

    Pearl-2 User Guide Remote login to the Admin panel and Epiphan Live Important considerations The Pearl device's entry in Epiphan Edge permanently goes offline when you unpair. You must pair the Pearl device again to use Epiphan Edge to remotely manage or log in to the Pearl device. If you pair the Pearl device again after you have successfully unpaired from Epiphan Edge, a new device instance is created in Epiphan Edge.
  • Page 100 Pearl-2 User Guide Remote login to the Admin panel and Epiphan Live With an Epiphan Edge Premium plan, full administrative access to your Pearl device for setup and rescue troubleshooting is fast and convenient. The cloud version of the Admin panel uses the same login credentials as the locally accessed web version.
  • Page 101 Pearl-2 User Guide Remote login to the Admin panel and Epiphan Live 5. Enter your Admin panel login credentials to log in to the cloud version of the Admin panel for that device. The default administrator user name is admin. The Admin panel andEpiphan Live for instructions to use the interface or to access the local web version.

  • Page 102: Setup

    Pearl-2 User Guide Setup Setup This section contains tasks that are needed to get Pearl-2 configured. Topics include: Rackmount installation User interfaces and remote access Configure network settings Configure network security Configure date and time Configure device info, name, description, and location Audio input ports Video output ports Feature add-ons...
  • Page 103 Pearl-2 User Guide Rackmount installation If you purchased Pearl-2 Rackmount or Pearl-2 Rackmount Twin, you can install your system directly into a 19- inch rack. For the smaller, portable Pearl-2 model, you can purchase our optional rackmount shelf for installation in a rack.

  • Page 104: Configure Network Settings

    Pearl-2 User Guide Configure network settings Configure network settings Pearl devices use DHCP to obtain an IP Address over an Ethernet-based network by default; however, you can easily change the network settings. Topics include: Network ports used by Pearl-2 Verify IP address and MAC address Configure a static IP address Configure DHCP Configure DHCP Option 81...

  • Page 105: Verify Ip Address And Mac Address

    Pearl-2 User Guide Verify IP address and MAC address Port (or range) Protocol Description For RTSP/TCP and RTSP/HTTP streaming on your network (where x is the number of channels configured). The number of ports used depends on how many channels you have with RTSP streaming enabled. See Pearl Mini and Share a live broadcast stream (HTTP, HTTPS, or RTSP).
  • Page 106 Pearl-2 User Guide Verify IP address and MAC address Table 20 Network Information Item Description/Options A media access control address (MAC address) is a unique identifier for the MAC Address network interface. The value is read-only and cannot be changed. You may need to share this value with your system administrator.

  • Page 107: Configure A Static Ip Address

    Pearl-2 User Guide Configure a static IP address 3. Tap Back to return to the System Settings screen, or the Home icon to return to the channel view. If the system settings control icon won't appear when you tap the touch screen, it may be disabled. Configure the touch screen to enable system information.
  • Page 108 Pearl-2 User Guide Configure a static IP address Table 21 Static IP Address Fields Label Description Select Yes to dynamically obtain an IP address at boot up or select No to use the Use DHCP configured static IP address. The internet protocol address (IP Address) to assign. Obtain this from your network IP Address administrator.

  • Page 109: Configure Dhcp

    Pearl-2 User Guide Configure DHCP 4. Reboot the Pearl device when prompted. From the Configuration menu, select Maintenance and click Reboot Now on the Maintenance page. 5. After the system has finished rebooting, use the new IP address to log back in to the Admin panel as admin and verify that all changes were applied.
  • Page 110 Pearl-2 User Guide Configure DHCP Restore factory settings, which clear all your custom settings. See Perform a factory reset. Load a configuration preset file that uses DHCP networking. For more information, see: Apply a configuration preset using the Admin panel Pearl-2 and Pearl Mini - Apply a configuration preset using the touch screen Change the network settings manually using either the device screen or the Admin panel.

  • Page 111: Configure Dhcp Option 81

    Pearl-2 User Guide Configure DHCP Option 81 5. After the system has finished rebooting, log back in to the Admin panel as admin and verify that all changes were applied. Manually select DHCP as the network type using the touch screen on Pearl Mini and Pearl-2 1.

  • Page 112: Configure Dynamic Dns

    Pearl-2 User Guide Configure Dynamic DNS You need the FQDN of your Pearl system for this procedure. Consult your network administrator if you don't have that information. Configure DHCP Option 81 using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel.
  • Page 113 Pearl-2 User Guide Configure Dynamic DNS Table 23 DDNS Fields Label Description/Options Choose if the DDNS provider is dyndns.com, noip.com, or a custom DDNS Provider server of your choice. If you are using a custom DDNS provider, you must enter the DDNS server DDNS server name name.
  • Page 114 Pearl-2 User Guide Configure Dynamic DNS 4. If you selected Custom as the provider, enter the DDNS server name and DDNS server path. If dyndns.com or noip.com were selected as the provider, you can leave those fields blank. 5. Enter the Username and Password for your DDNS server. 6.

  • Page 115: Change The Http/Https Port Values

    Pearl-2 User Guide Change the HTTP/HTTPS port values Change the HTTP/HTTPS port values On the Pearl device, the default HTTP port is 80 and the default HTTPS port is 443. If the default ports used by your Pearl device are not available on your network, you can change them using the Admin panel. Consult your system administrator for the correct port values to use for HTTP and HTTPS traffic.

  • Page 116: Disable The Network Discovery Port

    Pearl-2 User Guide Disable the network discovery port For more information about the network diagnostic tools and test results, see Diagnostic tools. If you are unable to resolve your networking issues using the diagnostic tools, contact your network administrator and provide them with the IP address and MAC address of your Pearl device; otherwise, contact Epiphan Video support for assistance.

  • Page 117: Enable An Ndi Discovery Server

    Pearl-2 User Guide Enable an NDI discovery server Important considerations You cannot connect to the Admin panel using a DNS-based service discovery if you disable the network discovery port, see Connect using a DNS-based service discovery. The network discovery port must be enabled to use the NDIfeature on Pearl-2. Disable the network discovery port using the Admin panel 1.

  • Page 118: Configure 802.1X Network Security And Manage User Certificates

    Pearl-2 User Guide Configure 802.1x network security and manage user certificates Configure 802.1x network security and manage user certificates Manage CA and self-signed certificates Configure HTTPS For higher security, we recommend setting admin, operator and viewer-level passwords on the Pearl device, see Change user passwords.
  • Page 119 Pearl-2 User Guide Configure 802.1x network security and manage user certificates 4. (Optional) Check Verify server's identity. 5. Choose an Authentication method if you selected EAP-TTLS as the EAP method. The authentication method is automatically selected if PEAP or EAP-TLS is the EAP method. Table 24 Authentication methods EAP method...

  • Page 120: Manage Ca And Self-Signed Certificates

    Configure 802.1x network security and manage user certificates. The self-signed certificate from Epiphan Video is selected by default. You can add more CA signed and self- signed certificates using the Admin panel, as well as delete any certificates that you've uploaded. You cannot delete any of the built-in CA certificates that came preloaded on Pearl-2.
  • Page 121 If the Epiphan Video self-signed certificate is selected, your web browser may warn of an untrusted certificate when you try to access Pearl's web-based Admin panel. You can dismiss the warning and continue to the Admin panel for your device.

  • Page 122: Configure System Settings

    Pearl-2 User Guide Configure system settings If the required certificate isn't included in the list of certificates on the Pearl device when you try and connect to the Pearl device using a web-browser, you'll receive a warning that the device isn't trusted. 6.

  • Page 123: Configure Date And Time

    Pearl-2 User Guide Configure date and time Configure date and time Pearl-2 uses the current date and time in naming recorded files and when synchronizing and timestamping inputs from multiple sources (i.e. when synchronizing an audio and a video source). The Admin panel lets you specify date and time settings to ensure they are correctly configured for your time zone and your network.

  • Page 124: Configure A Time Server

    Pearl-2 User Guide Configure a time server Label Description/Options The current date. This is the current date even if the radio button Set time manually is Date not selected. The current time. This is the current time even if the radio button Set time manually is Time not selected.
  • Page 125 Pearl-2 User Guide Configure a time server Table 26 Supported time server types Label Description/Options Network Time Protocol (NTP) servers are used to synchronize system time. Many NTP servers are available on the Internet. Pearl-2 and Pearl Mini can also use a local NTP server. All you need is the IP address of the NTP server and network access to the server to use that as the time synchronization source for Pearl-2.

  • Page 126: Manually Set The Date, Time, And Time Zone

    Pearl-2 User Guide Manually set the date, time, and time zone Manually set the date, time, and time zone Pearl-2 uses NTP for time synchronization by default. You can manually set the date, time, and time zone. Pearl- 2 uses the Eastern (Canada) time zone by default. Set the date, time, and zone manually using the Admin panel 1.

  • Page 127: Audio Input Ports

    Pearl-2 User Guide Audio input ports 3. Under Device info, do any of the following and then click Apply: a. Enter a name using alphanumeric characters including hyphens up to a maximum of 64 characters. b. Enter a description using alphanumeric characters including hyphens up to a maximum of 50 characters.

  • Page 128: Configure Audio Ports For Stereo Or Mono

    Pearl-2 User Guide Configure audio ports for stereo or mono The four XLR audio inputs are configured as two stereo pairs by default: XLR A (left/right) and XLR B (left/right). The XLR B audio ports and the RCA audio ports are linked. You can configure Pearl-2 to use both or just one of the audio sources using the Admin panel.

  • Page 129: Assign Audio Sources To An Input

    Pearl-2 User Guide Assign audio sources to an input Assign audio sources to an input Some audio input ports share internal audio processing resources in the Pearl device. These shared audio sources appear in the same configuration menus in the Admin panel and appear under the same audio input label in the user interfaces.
  • Page 130 Pearl-2 User Guide Adjust audio gain and delay The analog audio input ports on Pearl-2 and Pearl Nano are calibrated for +4.0 dBu XLR or -10.0 dBV RCA audio signals and provide moderate to significant signal headroom. For the analog audio inputs, you can add up to +30 dB of gain.

  • Page 131: Mute Audio

    Pearl-2 User Guide Mute audio 3. In the Input Gain field, select the amount of gain to apply to the audio source. 4. In the Audio delay field, enter a value between 300 and -300 ms. A positive value adds delay to the audio signal.

  • Page 132: Video Output Ports

    Pearl-2 User Guide Video output ports Audio input Shared audio Device Results (Admin panel) input resources The XLR-B left and RCA left ports are not muted. Mute an audio source using the admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel.

  • Page 133: About Video Output Ports

    Pearl-2 User Guide About video output ports Rename a video output port Mirror the video output port display Pearl-2 and Pearl Mini - To select the video source displayed on the video output port using Epiphan Live, see Monitor and setup the output port source and audio.
  • Page 134 Pearl-2 User Guide About video output ports If an SDI or HDMI video input source that is selected to display at the HDMI output port also appears in a custom layout for a channel, then the channel's encoding settings are used at the HDMI output. Changing the channel's frame rate will change the frame rate used at the output port for that video input.

  • Page 135: Video Output Port Resolution

    Pearl-2 User Guide Video output port resolution Monitor and select the video output source using Epiphan Live Video output port resolution The video output port's resolution (also known as frame size or display mode) defines the number of pixels displayed horizontally and vertically. For example, the resolution 1920×1080 (1080p) produces an image that is 1920 pixels wide by 1080 pixels tall.
  • Page 136 Pearl-2 User Guide Set up the video output port using the Admin panel automatically to the channel's configured frame rate for that video source. When outputting a channel that has audio or a video source with embedded audio, you can adjust the volume and choose to include the audio meter.
  • Page 137 Pearl-2 User Guide Set up the video output port using the Admin panel 4. In the Resolution field, select the resolution for the video output port. Device Value Description Set the output to the same resolution as the channel or video source.

  • Page 138: Set Up And Enable Multiviewer

    Pearl-2 User Guide Set up and enable MultiViewer 5. Do one of the following: a. Check Keep aspect ratio check to have the system maintain the correct aspect ratio. If the aspect ratio is different between the source and the chosen display aspect ratio, black bars are automatically inserted at the top and bottom or left and right sides of the video.
  • Page 139 Pearl-2 User Guide Set up and enable MultiViewer Use the Admin panel to choose which video sources appear in the pre-configured MultiViewer grids and to set the video output port resolution. You can enable MultiViewer for the output port using the Admin panel, the Pearl device screen, and using local console.

  • Page 140: Multiviewer System Information

    Pearl-2 User Guide MultiViewer system information 3. Tap Output port(s) and select a video output port. 4. From the Output port's screen, select MultiViewer and tap Apply. MultiViewer system information MultiViewer can display system information, including channel and audio input information. To display system information in the MultiViewer, select Channels or Audio Inputs in the Source drop-down on the HDMI outputs page.

  • Page 141: Select The Video Output Source Using The Device Screen

    Pearl-2 User Guide Select the video output source using the device screen Recording - The recording status of the channel - Currently recording - Recording error Stopped - Not currently recording Streaming - The streaming status of the channel - There are active publishers. The numbers show how many publishers are active. - Publishing errors, and the number of publishing errors.

  • Page 142: Preview The Video Output Port

    Pearl-2 User Guide Preview the video output port 3. Tap Output port(s) and select a video output port. 4. From the Output port's screen, select the source you want displayed on the video output port and tap Apply. Preview the video output port You can preview the video signal that is shared over your video output port by looking at the preview window at the bottom of the video output configuration page in the Admin panel.

  • Page 143: Disable The Video Output Port

    Pearl-2 User Guide Disable the video output port If the video output port is showing a source and that source has no signal, the source's no signal image is displayed. If the video output port is showing a channel and that channel is unavailable or has no signal, a no signal message is shown for 2.5 seconds, then the display output is changed to a black screen.

  • Page 144: Disable Or Enable Audio And Output Port Volume

    Pearl-2 User Guide Disable or enable audio and output port volume Disable or enable audio and output port volume If you're displaying a channel as the source for your video output port, audio for that channel is also encoded and sent over the port by default.
  • Page 145 Pearl-2 User Guide Disable or enable audio and output port volume 4. For input sources, do the following: a. Select an Audio source from the drop down list. b. (Optional) Adjust the volume. Enter a value from 0 to 100 percent in the Audio volume field. c.

  • Page 146: Display And Reposition The Audio Vu Meter

    Pearl-2 User Guide Display and reposition the audio VU meter 5. Click Apply. Pearl-2 and Pearl Mini - You can also disable or enable audio on the video output port and adjust the volume using Epiphan Live, see Monitor and select the video output source using Epiphan Live.

  • Page 147: Rename A Video Output Port

    Pearl-2 User Guide Rename a video output port Value Description right top corner Audio meter is displayed at the top right side of the display. left bottom corner Audio meter is displayed at the bottom left side of the display. Audio meter is displayed at the bottom right side of the right bottom corner display.

  • Page 148: Mirror The Video Output Port Display

    Pearl-2 User Guide Mirror the video output port display You must press Enter to save the new name. The Apply button does not save the source name change. Mirror the video output port display You can use the Admin panel to mirror the original video source on the output port so that it appears reversed on the connected display.

  • Page 149: Connect External Devices

    Pearl-2 User Guide Connect external devices Connect external devices You can connect external devices to your Pearl device for control and monitoring. Topics include: Connect an external keyboard Connect a USB status light To connect an external monitor to your Pearl device for confidence monitoring, see Video output ports.

  • Page 150: Connect A Usb Status Light

    Pearl-2 User Guide Connect a USB status light French German Italian Netherlands Norwegian (Bokmal) Portuguese (European) Spanish (Spain) Swiss Russian When an external keyboard is connected to the USB port, the Lock Caps key on the external keyboard controls both the external keyboard and the virtual keyboard. Enable the external keyboard feature using the Admin panel 1.
  • Page 151 Pearl-2 User Guide Connect a USB status light Table 30 Status light indicator Light Description Solid off The Pearl device is not currently recording or streaming. Solid on Recording or streaming is in progress. Rapid flashing (approximately five blinks per second) commences five minutes before a scheduled event begins.

  • Page 152: Feature Add-Ons

    Pearl-2 User Guide Feature add-ons Feature add-ons Epiphan offers add-on features so you can do even more with your system. Pearl-2 and Pearl Nano currently offer feature add-ons for extra functionality. Add-ons overview for details about the availability of add-ons for your system, as well as instructions to purchase and install add-ons.
  • Page 153 Pearl-2 User Guide Add-ons overview From the Firmware Upgrade page in the Admin panel, click Shop now to go to the add-ons store page to select and purchase available add-ons. You can also click Purchase beside any feature add-on that's listed on the Firmware Upgrade page to go to the epiphan.com website and purchase that specific feature.

  • Page 154: Current List Of Add-Ons

    Pearl-2 User Guide Current list of add-ons Current list of add-ons If you have the base model of Pearl-2 or Pearl Nano, you can add the 4K feature add-on. 4K feature add-on The 4K feature provides Pearl-2 or Pearl Nano with the following 4K features: Specification Pearl-2 Pearl Nano...
  • Page 155 Pearl-2 User Guide About 4K on Pearl devices Specification Pearl-2 Pearl Nano 4K video inputs 4 (2 HDMI and 2 SDI) 2 (1 HDMI and 1 SDI) 4K Hardware scaling (4K down to full HD) 4K video outputs (HDMI) 1 pass through port 4K video encoding You can find more details on the add-on, along with installation instructions and the add-on itself, at www.epiphan.com/add-ons.

  • Page 156: User Administration

    Pearl-2 User Guide User administration User administration Pearl-2 has different types user accounts. Depending on the type of user, you will have different privileges. Topics include: User types and privileges Change user passwords Overcome lost passwords Remove user password Log in using a different user account Assign administrator privileges to operators Configure LDAP user authentication Restrict viewers by IP address...
  • Page 157 Pearl-2 User Guide User types and privileges Operator The operator account allows users limited configuration control with limited access to the web-based Admin panel, local console, and remote login access. The default user name used to log in to the Pearl device is operator.
  • Page 158 Pearl-2 User Guide User types and privileges Table 31 User privileges in the Admin panel Action or Menu Option viewer operator admin ü ü ü View channel output Channel Operations ü ü View channel configuration Rename a channel ü ü Configure stream channel Configure stream sources ü...
  • Page 159 Pearl-2 User Guide User types and privileges Action or Menu Option viewer operator admin ü Configure static IP address Configure DHCP (including Option 81) and ü DDNS ü Change HTTP/HTTPS port values Configure 802.1x ü ü Configure HTTPS CMS Operations Start/stop scheduled events from the device ü...

  • Page 160: Change User Passwords

    Pearl-2 User Guide Change user passwords Action or Menu Option viewer operator admin ü Upload and delete media Enable remote support ü ü Backup device configuration Restore device configuration ü ü Restore factory configuration Reboot device (Admin panel) ü Shutdown device from the Admin panel ü...
  • Page 161 Pearl-2 User Guide Change user passwords Passwords are case sensitive and can include up to 64 alphanumeric characters within the ASCII range. Restricted characters include: spaces single quotes double quotes backslash Contact your system administrator for your organization’s specific password requirements. In addition to setting the viewer-level user account password, you can set access passwords and IP restrictions on a per channel basis from the channel's Streaming page, see Restrict viewers by...

  • Page 162: Overcome Lost Passwords

    Pearl-2 User Guide Overcome lost passwords You can set multiple account passwords before clicking Apply. If the passwords don't match, re-enter both passwords and try again. If you're logged in when the password changes, you're automatically logged out and must log back in with the new password.

  • Page 163: Log In Using A Different User Account

    Pearl-2 User Guide Log in using a different user account logged out. Viewers may need to refresh their browser window or press play in their media player to trigger the log in prompt. Log in using a different user account After you log in to the Admin panel as an Administrator or Operator, your browser remembers and automatically logs you in using the same user account the next time you log in to the Pearl device.
  • Page 164 Pearl-2 User Guide Assign administrator privileges to operators Option Operator admin functions Upload, download, and delete media files Input configuration Add and rename video and audio inputs Configure network address Configure 802.1x and manage CA certificates Network configuration Enable and disable DHCP Option 81 Configure Dynamic DNS (DDNS) Reboot the Pearl device.

  • Page 165: Configure Ldap User Authentication

    Pearl-2 User Guide Configure LDAP user authentication Option Operator admin functions Perform disk check Only configuration presets that don't include the System group are allowed. Allow operators to apply configuration presets that include the System group, as well as apply the factory default configuration preset.
  • Page 166 Pearl-2 User Guide Configure LDAP user authentication 2. From the Configuration menu, select Security. The Security configuration page opens. 3. In the LDAP authentication section, check Enable LDAP authentication. Uncheck the check box to disable LDAP authentication. 4. In the Server address[:port] field, enter the server IP address and (optional) port for your LDAP server. For example, 192.168.1.101:389.

  • Page 167: Restrict Viewers By Ip Address

    Pearl-2 User Guide Restrict viewers by IP address Users are required to authenticate once to the system and one time per channel they view. Therefore users see a prompt to log in to the system (the system name is shown) and a second time to log in to the channel (the channel name is shown).
  • Page 168 Pearl-2 User Guide Restrict viewers by IP address Restrict viewer access to watch streams for all channels by their IP address 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. From the Configuration menu, select Security. The Security configuration page opens. 3.
  • Page 169 Pearl-2 User Guide Restrict viewers by IP address Example Description to 192.168.1.250). If you only want the boardroom computers to connect to broadcasts from the system you can specify the range of boardroom IP addresses rather than needing to type in each individual address. The allow list looks as follows: Allow: 192.168.1.200-192.168.1.250 Note that we could have specified two of the IP addresses in the previous...
  • Page 170 Pearl-2 User Guide Restrict viewers by IP address Example Description broadcast. For example imagine your system is accessible on your local area network (LAN) and you want to allow any computer on the LAN can access the stream except your publicly-accessible boardroom (with IP address 192.168.1.211). You can use the following deny list (leave the allow list empty) to permit all computers except the boardroom computer: Deny: 192.168.1.211...

  • Page 171: Configuration Presets

    Pearl-2 User Guide Configuration presets Configuration presets Configuration presets are the perfect solution for backing up your system configuration so you can restore later when needed. They are also useful if you have changing configuration requirements for Pearl-2 or are managing multiple systems and you want them to have similar configurations.
  • Page 172 Pearl-2 User Guide About configuration presets Network Channels EDID Output ports Touch screen Epiphan Edge You can create and apply any saved configuration preset from the Configuration menu when you select Maintenance using the Admin panel. A special Factory default configuration preset, which cannot be erased, is included in the list of configuration presets.

  • Page 173: Configuration Preset Considerations

    Pearl-2 User Guide Configuration preset considerations Session 1 presenter data plus the conference IP and background image address Session 2 preset Session 2 presenter data plus the conference IP and background image address After applying a configuration preset, recorded files from the previous session remain present on the system. If AFU is configured, the recorded files continue to upload even after the new configuration preset is applied (if AFU is not yet complete), but the channels reflect the newly loaded session's background file name and presenter name.
  • Page 174 Pearl-2 User Guide Configuration preset considerations Access to presets and privacy considerations Recorded files are not removed when you apply a configuration preset. Any user with access to Pearl-2 has access to all the saved recordings, custom channel layout, etc that are associated with an applied configuration preset.

  • Page 175: Configuration Groups

    Pearl-2 User Guide Configuration groups Configuration groups The following table describes what settings are saved with each configuration group. Table 36 Configuration group definitions Group Name Settings included in the configuration group Date and time settings, serial port settings, remote support settings, custom disk check System schedule, access passwords, LDAP configuration settings, and deny/allow lists.
  • Page 176 Pearl-2 User Guide The Factory default configuration preset and Factory reset Factory default Item Factory reset function configuration preset (Pearl Nano has a single channel) Pearl-2 and Pearl Mini - Deletes all ü ü created recorders Pearl-2 and Pearl Mini - Deletes all ü...

  • Page 177: Create A Configuration Preset

    Pearl-2 User Guide Create a configuration preset Returning the Pearl device to the factory defaults or performing a factory reset does not delete the registered resource instance in Kaltura CMS. You can reregister your Pearl device using the same resource name and take over for the resource instance that is still registered in Kaltura, see Reassign a registered resource.

  • Page 178: Apply A Configuration Preset Using The Admin Panel

    Pearl-2 User Guide Apply a configuration preset using the Admin panel After a configuration preset has been created, you can select which sections of the configuration preset to apply. For more information, see Apply a configuration preset using the Admin panel.
  • Page 179 Pearl-2 User Guide Apply a configuration preset using the touch screen Configuration presets that only contain the network configuration group can also be applied using an alternative method, which is also described in this procedure. If you apply a preset that has the EDID configuration group, the system may appear unresponsive for a short time while it applies these EDIDs to the video grabbers.

  • Page 180: Export And Import Configuration Presets

    Pearl-2 User Guide Export and import configuration presets Alternatively, you can apply a configuration preset from the Settings when you select Network and go to the second page of Network options. Then tap Network Presets to display the list of saved configuration presets. Only configuration presets that contain the network configuration group are listed when you use this method.

  • Page 181: Update A Configuration Preset

    Pearl-2 User Guide Update a configuration preset Import a configuration preset using the Admin panel 1. Log in to the Admin panel as admin, see Connect to the Admin panel. 2. From the Configuration menu, click Maintenance. The maintenance page opens. 3.

  • Page 182: Delete A Configuration Preset

    Pearl-2 User Guide Delete a configuration preset then click Save. 4. Click OK when prompted to overwrite the existing configuration preset with the new one. Delete a configuration preset You can delete individual configuration presets from the Maintenance page in the Admin panel. Delete a configuration preset using the Admin panel 1.

  • Page 183: Capture

    Pearl-2 User Guide Capture Capture Capturing is the process of taking the signals from your video and audio sources and encoding them so they're ready for streaming and recording. You add the captured video and audio to channels, which you customize for live streaming, switching, and recording.

  • Page 184: What Is A Channel

    Pearl-2 User Guide What is a channel? What is a channel? A channel is an encoding instance associated with your video and audio inputs to produce video recordings and/or live streams. Your video and audio sources can be combined and added to a channel, which you can stream and record.
  • Page 185 Pearl-2 User Guide Channel layout examples Epiphan Layout example Description products want it to appear on screen. One source with a text overlay in the bottom right corner. To get this look: Using the custom layout editor, add one video source to the layout, select keep aspect ratio and stretch to fill the entire layout area.
  • Page 186 Pearl-2 User Guide Channel layout examples Epiphan Layout example Description products second source to a square aspect ratio. Examples including a 4x3 video source. Pearl Layout example Description Devices One 4x3 video source at the full size of the channel. To get this look: Using the custom layout editor, add one video source Pearl-2...

  • Page 187: About Automatic Channels

    Pearl-2 User Guide About automatic channels Pearl Layout example Description Devices to a square aspect ratio. About automatic channels Pearl-2 To get you started as quickly as possible, Pearl-2 comes pre-configured with two automatic channels called Auto A and Auto B. Simply plug a source into one of the "A" inputs and a second source into one of the "B" inputs. Pearl-2 automatically configures the channel's frame size to match the source resolution and configures a frame rate and bitrate.

  • Page 188: Channel Configuration

    Pearl-2 User Guide Channel configuration Important considerations The default auto channel has the related HDMI (or SDI) port selected by default. As soon as you connect your video source to the port, it appears automatically in the auto channel's custom layout. Changing the auto channel's frame rate or deleting the auto channel will change the frame rate used at the output port for that video input.

  • Page 189: Configure An Auto Channel

    Pearl-2 User Guide Configure an auto channel of your live streams, minimize the amount of bandwidth used, and ensure your video and audio encoding settings are optimized for your event. You can control exactly how the video is presented and streamed to shared destinations and multiple viewers.

  • Page 190: Create A Channel

    Pearl-2 User Guide Create a channel Configure an automatic channel using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel. 3. From the Channel(s menu, click Auto A or Auto B. The channel's status page opens 4.
  • Page 191 Pearl-2 User Guide Create a channel If the channel's video source doesn't have a 16:9 aspect ratio, the system automatically detects the correct aspect ratio and updates the layout after you leave and return to the custom layout editor page. This happens because the channel's encoding page has Use current signal resolution as frame size selected by default.

  • Page 192: Add Video Sources Or A Channel As A Source

    Pearl-2 User Guide Add video sources or a channel as a source 5. Click and drag the red and white handles on the corners of the source to re-size it in the layout editor area. For a single source channel, it should fill the entire layout area. Alternatively, you could enter a percentage or pixel value in the boxes that are along the side and bottom of the layout editor area to resize the selected source.
  • Page 193 Pearl-2 User Guide Add video sources or a channel as a source If more than one video source is added to a channel, we recommend configuring the channel encoding to use a fixed resolution as the frame size instead of automatically using the resolution of the video source as the frame size (default).
  • Page 194 Pearl-2 User Guide Add video sources or a channel as a source When adding an RTSP network source, a preview image may not display in the layout area until you Save the layout. The preview can also appear to have no signal if the RTSP source is not currently sending content.
  • Page 195 Pearl-2 User Guide Add video sources or a channel as a source change their order. Items that are higher up the list appear over top items that are lower down the list. 8. Select an audio source from the list of audio sources. If a channel is selected as the video source, the corresponding audio for that channel is selected automatically by default.

  • Page 196: Add An Audio Source To A Layout

    Pearl-2 User Guide Add an audio source to a layout Add an audio source to a layout You can add multiple audio sources to the layouts for a channel using the Admin panel. By default, audio is enabled for the channel on the channel's encoding page. Pearl-2 and Pearl Mini - Each layout can have the same audio sources in them or you can choose different audio sources.

  • Page 197: Duplicate A Channel

    Pearl-2 User Guide Duplicate a channel What's Next You can check the audio encoding settings for your channel and ensure that audio is enabled, see Configure encoding. To adjust the gain for an audio input source, see Adjust audio gain and delay.

  • Page 198: Rename A Channel

    Pearl-2 User Guide Rename a channel 4. Click Duplicate this channel. The duplicate channel is created and assigned the next sequential number in the Channel menu. 5. Click Save. Rename a channel You can change a channel's name from any of the channel configuration pages or using the custom layout editor. Auto channels on Pearl-2 and Pearl Nano Auto channels initially have the channel name Auto Auto A and Auto B on Pearl-2).

  • Page 199: Delete A Channel

    Pearl-2 User Guide Delete a channel International characters You can include certain international characters in channel names. For a complete list, see International character support. Do not include any special currency, mathematical symbols, and other special characters such as slashes or spaces in the channel name. Pearl-2 replaces special characters with an underscore. Rename a channel using the Admin panel 1.

  • Page 200: Preview A Channel

    Pearl-2 User Guide Preview a channel Delete a channel using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. From the Channel menu, select a channel and click Status. The Status page for the channel opens. 3.
  • Page 201 Pearl-2 User Guide Preview a channel The Status page lists information about the channel, including stream information such as the bitrate, frame size, streaming and preview links, as well as the state of the services on Pearl-2. This feature is not available using the local console on the Pearl device. 1.

  • Page 202: Add Or Remove Channel Metadata

    Pearl-2 User Guide Add or remove channel metadata Add or remove channel metadata When you configure metadata for a channel, that metadata is embedded in all channel recordings and streams. You can specify the following metadata that the media player displays for your viewers: title of the presentation Author copyright date or other labels such as proprietary information, preliminary etc.

  • Page 203: Codecs And File Format Compatibility

    Pearl-2 User Guide Codecs and file format compatibility Channel encoding settings may be automatically overwritten when using the Pearl device with a Content Management System, see About Panopto recording and webcasting. Topics include: Codecs and file format compatibility Configure video encoding Configure audio encoding Pearl-2 and Pearl Mini - Multi-encoding and channel as a source...
  • Page 204 Pearl-2 User Guide Codecs and file format compatibility Value Description Web browsers that use Flash (FLV) do not support 48 kHz MP3 audio. When selecting this encoding, you must use a web browser that supports HTML5 or a media player to preview your channel. Pulse Code Modulation (PCM) is a standard for digital audio in computer and other devices such as, digital telephone systems.

  • Page 205: Configure Video Encoding

    Pearl-2 User Guide Configure video encoding Audio MP4 and MPEG- Video Codec selected Codec MP4-Frag- selected mented ü ü ü ü H.264 No audio MJPEG (Pearl-2 and Pearl Mini only) ü ü ü ü codec Configure video encoding You can configure the video encoding settings for a channel using the Admin panel. Video encoding settings include: Video codec: The video codec determines the type of compression and decompression, and also affects the video quality.
  • Page 206 Pearl-2 User Guide Configure video encoding If your channel has a custom layout with only one source and your source and stream aspect ratios differ, then your source appears centered in the frame and matte bars are added automatically to the top and bottom (or left and right sides) of the frame to make up the difference.
  • Page 207 Pearl-2 User Guide Configure video encoding Setting Description Try different settings and note changes in the video quality. If your video quality is poor and jittery you may need to decrease the interval between key frames. If you have unlimited bandwidth and system resources you can choose an option to stream key frames only.

  • Page 208: Configure Audio Encoding

    Pearl-2 User Guide Configure audio encoding Item Options Baseline: Choose this option when streaming to an application that requires robustness and cannot tolerate data loss, for example video-conferencing. Video encoding Main: Choose this option for standard-definition broadcasts. profile High: This is the default. Choose this option when video is viewed for broadcast and disk storage applications, particularly for high definition television application such as Blu-ray disk storage format and HDTV broadcast service.
  • Page 209 Pearl-2 User Guide Configure audio encoding Value Description quality with a similar bitrate. Supported values are 16, 22, 44 and 48K kHz. Most digital signals (HDMI or SDI sources) use 48 kHz audio. Matching the encoded level with the source level provides the best sound quality by avoiding audio resampling.

  • Page 210: Multi-Encoding And Channel As A Source

    Pearl-2 User Guide Multi-encoding and channel as a source 3. In the Audio settings, ensure that Enable audio is checked to include audio in the channel. 4. From the Audio format drop down, select an audio codec. 5. From the Audio channels drop down, choose mono or stereo (default). Choose Mono to have left and right stereo channels combined so that when you listen to the streamed or recorded audio, the same blended sound comes through both the left and right channels.

  • Page 211: Custom Layout Configuration

    Pearl-2 User Guide Custom layout configuration settings for CDNs that don't use adaptive bitrates. Or record the same channel simultaneously at different resolutions, like 4K and full HD. For example, take a scenario where you want to record a video at 1080p and 8 Mbps, while simultaneously live stream the same video online 720p and 1 Mbps.

  • Page 212: About The Custom Layout Editor

    Pearl-2 User Guide About the custom layout editor Crop a video source Configure chroma keying Multiple Layouts on Pearl-2 and Pearl Mini When you add multiple layouts to a channel, you can switch between the different layouts for a more interesting and dynamic presentation.
  • Page 213 Pearl-2 User Guide About the custom layout editor The main layout area has the same frame size and aspect ratio as the encoding setting of the channel. As you add items to the layout, they appear in the layout editing area. The currently selected item is presented in full color.
  • Page 214 Pearl-2 User Guide About the custom layout editor Using the manual positioning values with percents. Using the manual positioning values with pixels. Using the mouse Click and drag to move the item. Click and drag the round, red and white handles to resize an image or video source (for text overlays, just use the padding settings).

  • Page 215: Resize And Position Items Using Percents Or Pixels

    Pearl-2 User Guide Resize and position items using percents or pixels Resize and position items using percents or pixels You can resize layout items using the percent/pixel adjustment boxes in a layout using the custom layout editor. You can also reposition video sources. See Resize layout items Position layout items.
  • Page 216 Pearl-2 User Guide Resize and position items using percents or pixels Table 44 Adjustment boxes for item resizing and positioning Item Description The area of your layout item. The four red/white dots represent the boundaries of your layout item. There may be some black space between your item and its boundaries if Keep aspect ratio when scaling is enabled (see Add an image to a layout The percentage of blank space (or number of pixels) from left to right on the layout's horizontal axis.
  • Page 217 Pearl-2 User Guide Resize and position items using percents or pixels Item Description percent box). If using pixels, this value is the item's height, in pixels, with a maximum pixel width (for example, frame size) identified in your channel's encoding settings Configure encoding.
  • Page 218 Pearl-2 User Guide Resize and position items using percents or pixels For example, if you originally set the width of an item to 50% of the layout area (or 960 pixels, assuming your item has a maximum width of 1920 pixels in this example) with no values entered in the left and right adjustment boxes (i.e.
  • Page 219 Pearl-2 User Guide Resize and position items using percents or pixels The right adjustment box automatically sets itself to 0% to reflect that there is no more room remaining to maneuver the image along the horizontal axis any further. Alternatively, you could reposition the image in the exact same way by instead setting the right percent box to 0%.

  • Page 220: Open The Custom Layout Editor For A Channel

    Pearl-2 User Guide Open the custom layout editor for a channel You can manipulate elements to get the custom look that you want using percents, pixels, your keyboard, or any combination. Here's an example of using pixels and percents to created a custom layout with two video sources and a background image.

  • Page 221: Configure A Custom Layout For A Channel

    Pearl-2 User Guide Configure a custom layout for a channel 3. From the Layouts list, select the layout you want to edit. The layout editor updates to display the selected layout and the row for the selected layout is highlighted in green. If this is a new layout, an unformatted layout, or there is no video source connected, then the layout area is empty and a black background matte appears.
  • Page 222 Pearl-2 User Guide Configure a custom layout for a channel 4. Click and drag the red and white handles on the corners of the video source to re-size it in the layout editor area. 5. Click Save when you're done or continue to add additional video sources to the layout, resize and crop each video source to exactly how you want them to appear.

  • Page 223: Rename A Layout

    Pearl-2 User Guide Rename a layout Rename a layout You can rename a layout using the custom layout editor. Pearl-2 and Pearl Mini - If you're using the touch screen for live switching, consider using shortened names for layouts. Long names get truncated on the touch screen. You can include certain international characters in layout names.
  • Page 224 Pearl-2 User Guide Delete, move, or duplicate a layout If you delete all the layouts in a channel until there is only one layout left and that layout has only one video source assigned, then the channel name changes back to the name of the video source. To avoid channel name changes, we recommend that you rename the channel to a custom name.

  • Page 225: Set The Background Color

    Pearl-2 User Guide Set the background color 3. Click the double folder icon at the right side of the row for the layout you want to duplicate. A duplicate of the layout is added at the bottom of the list. 4.
  • Page 226 Pearl-2 User Guide Add an image to a layout Pearl-2 supports images of all different shapes, such as 16×16 pixels; however, we recommended that you upload exactly the size you need and avoid scaling the image using the custom layout editor. Images can be uploaded in advance from the Media page, see Upload or remove an image or video file using the Media...

  • Page 227: Add A Video File To A Layout

    Pearl-2 User Guide Add a video file to a layout 7. Re-order the items in your layout by clicking and dragging items in the item list. To layer items over top of each other, like for background images or a transparent logo, you can click and drag elements that appear in the item list beneath Add new item and change their order.
  • Page 228 Pearl-2 User Guide Add a video file to a layout 4. Select a video file from the Use video file drop-down menu. To upload the video file, drag and drop it from your desktop to the gray Please select a video file area. For best results, keep the Keep aspect ratio when scaling check box selected (default).

  • Page 229: Upload Or Remove An Image Or Video File Using The Media Page

    Upload or remove an image or video file using the Media Pearl-2 User Guide page 5. Your video file added to the layout area and a preview of first frame is shown. 6. In the layout area, use the mouse, the keyboard or the manual position value fields to position and resize your image.

  • Page 230: Add A Text Overlay

    Pearl-2 User Guide Add a text overlay For best results always upload images that are already the correct size needed in your layout. Background images should match the frame size of your channel (frame size is set in the Encoding configuration page).
  • Page 231 Pearl-2 User Guide Add a text overlay Item Shortcut code Example month (01) month (Jan) month (January) January day of the month weekday (Thu) weekday (Thursday) Thursday time 08:40:45 hour minute second millisecond channel name Camera Feed 1 If you use a non-monospaced font, the size of the text overlay changes as the letters, numbers, and the length of words change.
  • Page 232 Pearl-2 User Guide Add a text overlay You can change the order in which items appear on the layout editing area by re-arranging the order the items appear in the list beneath Add new item. Items at the top of the list appear in front, and items lower down the list appear behind.

  • Page 233: Custom System Variables For Text Overlays

    Pearl-2 User Guide Custom system variables for text overlays 6. Resize the overlay text box using the padding settings. The handles on the corner of the overlay text box are not click-and-drag and do not resize the text box. To resize the text box, use the padding fields to add space above, below, and on either side of the text.

  • Page 234: Crop A Video Source

    Pearl-2 User Guide Crop a video source If you use a non-monospaced font, the size of the text overlay changes as the letters, numbers, and the length of words change. Use a monospaced font to maintain a consistent size for the text overlay (assuming the total number of characters in the text string doesn't change).
  • Page 235 Pearl-2 User Guide Crop a video source Crop a source using the Admin panel's custom layout editor 1. Log in to the Admin panel as admin, see Connect to the Admin panel. 2. From the Channel(s) menu, select the channel and click Layout(s). The custom layout editor opens. 3.

  • Page 236: Configure Chroma Keying

    Pearl-2 User Guide Configure chroma keying 5. The Crop window has several tools for creating the best crop possible. Free form is the default crop mode. In this mode, you can change the size, aspect ratio, and position of the crop with minimal restrictions. The red box with click-and-drag circular handles in the corners shows the cropped area that appears in the final layout.
  • Page 237 Pearl-2 User Guide Configure chroma keying White, grey, and black are not recommended colors for chroma keying. Those are treated as the same color with a different luminance value. The result is that the chroma keying affect gets applied to all shades ranging from white to black. You configure chroma keying using the custom layout editor, see About the custom layout editor.
  • Page 238 Pearl-2 User Guide Configure chroma keying What is upstream chroma keying? Upstream chroma keying applies the chroma key effect to a specific video source before it's processed, switched, and broadcast. For example, you could display the name of a guest using titler software on only the camera that is dedicated for close ups of that person but not on any of your other video sources.

  • Page 239: Set Up Chroma Key For A Green Screen Video Source

    Pearl-2 User Guide Set up chroma key for a green screen video source To get a downstream key effect, enable the same chroma key effect on all your custom layouts. This way, the same chroma key effect gets applied to everything you stream or record. Set up chroma key for a green screen video source A common use of chroma keying is to use a green screen and then replace the green background with another video or still image.
  • Page 240 Pearl-2 User Guide Set up chroma key for a green screen video source Configure chroma keying for green screen using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. Follow the steps in Set up chroma key for a green screen video source to create a custom channel.
  • Page 241 Pearl-2 User Guide Set up chroma key for a green screen video source Cropping the green screen video source helps optimize the performance of Pearl-2. 8. In the layout area, position the green screen video source over top the other video source. To optimize performance, avoid scaling the green screen video source if you can.
  • Page 242 Pearl-2 User Guide Set up chroma key for a green screen video source 9. With the green screen video source selected, check Enable Chroma keying in the custom layout editor. The chroma keying options appear.
  • Page 243 Pearl-2 User Guide Set up chroma key for a green screen video source White, grey, and black are not recommended colors for chroma keying. Pearl-2 treats them as the same color with different luminance values. As such, chroma keying affects all shades ranging from white to black.

  • Page 244: Add Chroma Key Titler Effects Using Microsoft Powerpoint Slides

    Add chroma key titler effects using Microsoft Powerpoint Pearl-2 User Guide slides Add chroma key titler effects using Microsoft Powerpoint slides You can use the chroma key feature on Pearl-2 with Microsoft Powerpoint slides to add animated titles and other Powerpoint effects.
  • Page 245 Add chroma key titler effects using Microsoft Powerpoint Pearl-2 User Guide slides 2. Follow the steps in Configure a custom layout for a channel to create a custom channel. 3. From the custom layout editor, click Add new item and select Video Source from the drop down box. 4.
  • Page 246 Add chroma key titler effects using Microsoft Powerpoint Pearl-2 User Guide slides Cropping the Powerpoint computer video source helps optimize the performance of Pearl-2. 8. In the layout area, position the Powerpoint video source over top the other video source. To optimize performance, avoid scaling the Powerpoint video source if you can.
  • Page 247 Add chroma key titler effects using Microsoft Powerpoint Pearl-2 User Guide slides 9. With the Powerpoint video source selected, check Enable Chroma keying in the custom layout editor. The chroma keying options appear.
  • Page 248 Add chroma key titler effects using Microsoft Powerpoint Pearl-2 User Guide slides 10. Click the eye dropper and then click on a color in the thumbnail image to choose the chroma key color. The background video image shows through all the colored areas on the chroma key video layer that match the color you select as the chroma key.

  • Page 249: Add External Titler Software Effects To Pearl-2

    Pearl-2 User Guide Add external titler software effects to Pearl-2 Using the manual positioning values with percents. Using the manual positioning values with pixels. Using the mouse Click and drag to move the item. Click and drag the round, red and white handles to resize an image or video source (for text overlays, just use the padding settings).
  • Page 250 Pearl-2 User Guide Add external titler software effects to Pearl-2 This example shows an HDMI camera connected to the HDMI-A port on Pearl-2 and an effects computer with titler software connected to the HDMI-B port. To the computer, Pearl-2 is treated just like an external display. You can connect the effects computer with the titling software to any supported port that is available on Pearl-2.
  • Page 251 Pearl-2 User Guide Add external titler software effects to Pearl-2 4. Click Source and select the video source that you want showing in the background. For detailed steps, Add video sources or a channel as a source. 5. In the layout editing area, click and drag to position the video. See the note after this procedure for positioning techniques.
  • Page 252 Pearl-2 User Guide Add external titler software effects to Pearl-2 Cropping the effects computer video source helps optimize the performance of Pearl-2. 8. In the layout area, position the effects video source over top the other video source. To optimize performance, avoid scaling the effects video source if you can.
  • Page 253 Pearl-2 User Guide Add external titler software effects to Pearl-2 9. With the effects video source selected, check Enable Chroma keying in the custom layout editor. The chroma keying options appear.
  • Page 254 Pearl-2 User Guide Add external titler software effects to Pearl-2 10. Click the eye dropper and then click on a color in the thumbnail image to choose the chroma key color. The background video image shows through all the colored areas on the chroma key video layer that match the color you select as the chroma key.
  • Page 255 Pearl-2 User Guide Add external titler software effects to Pearl-2 Using the manual positioning values with percents. Using the manual positioning values with pixels. Using the mouse Click and drag to move the item. Click and drag the round, red and white handles to resize an image or video source (for text overlays, just use the padding settings).

  • Page 256: Video And Audio Input Sources

    Pearl-2 User Guide Video and audio input sources Video and audio input sources The Admin panel automatically discovers all video and audio sources that you connect to the input ports on the Pearl device and lists them in the Inputs menu of the Admin panel. You can also configure a video source's settings using the Admin panel.
  • Page 257 Pearl-2 User Guide About connecting video and audio sources Table 46 Cable and port connections Source type Input port SDI port HDMI (HDCP-protected) or DVI HDMI port (adapter) USB audio (UAC) USB 3.0 port (rear) Pearl-2 and Pearl Mini - USB video RJ-45 port.

  • Page 258: Tested Rtsp-Based Ip Cameras

    Pearl-2 User Guide Tested RTSP-based IP cameras Tested RTSP-based IP cameras Pearl devices are compatible with all Ethernet-based IP cameras and other RTSP sources. The cameras listed in the following table represent a sample of common third-party cameras that have been tested to work with Pearl devices.

  • Page 259: Supported Web Cameras

    Pearl-2 User Guide Supported web cameras Default user- Brand Model Image URL syntax Audio? name and password root Axis P1428-E /axis-media/media.amp root root Axis M1034-W /axis-media/media.amp admin ⁑ During testing, the Panasonic AW-HE40 did not consistently synchronize its time with Pearl devices. Supported web cameras Pearl devices support most webcams and USB audio sources, such as USB microphones.

  • Page 260: Connect An Rtsp Source

    Pearl-2 User Guide Connect an RTSP source Connect an RTSP source You can connect an RTSP source (such as an IP camera or another Pearl device) to Pearl-2 over a network using the Admin panel. For a list of tested cameras and their URL syntax, see Tested RTSP-based IP cameras RTSP video encoding is supported with H.264 video codec and MP3 or AAC audio formats.

  • Page 261: Connect An Srt Stream As An Input

    Pearl-2 User Guide Connect an SRT stream as an input Alternatively, you can view stream connection information when you click check at the bottom of the page. Connect an SRT stream as an input Secure Reliable Transport (SRT) is a low-latency protocol used to stream over the Internet to SRT destinations (decoders), such as CDNs and other SRT decoders.
  • Page 262 Pearl-2 User Guide Connect an SRT stream as an input For rendezvous mode, you must configure the SRT input to use the same port value as the SRT source. For an example SRT stream using rendezvous mode, see Set up an SRT stream using rendezvous mode.

  • Page 263: Connect An Ndi Source

    Pearl-2 User Guide Connect an NDI source 4. Enter the following optional settings:  Encryption - select the check box and choose the AES Key length if the SRT destination requires AES encryption. These settings must match the encryption settings of the destination device. Passphrase - Enter a passphrase if one is required along with AES encryption.
  • Page 264 Pearl-2 User Guide Connect an NDI source NDI devices that use versions earlier than NDI version 2.0 do not support remote resource discovery across subnets and are detected only when installed on the same local network as Pearl-2. Pearl-2 shows up on the network as an NDI resource for other NDI devices to access as soon as an NDI stream is started on Pearl-2, see Start and stop an NDI stream.
  • Page 265 Pearl-2 User Guide Connect an NDI source 3. Do one of the following: a. If the NDI resource is listed, select Add beside an NDI resource to select it. The new NDI input details page opens. b. If the NDI resource is assigned to an NDI group, enter the group name and then click Discover to see a list of available NDI resources in that group.

  • Page 266: Change An Ndi Input Resource

    Pearl-2 User Guide Change an NDI input resource Change an NDI input resource You can choose an NDI resource when you first create an NDI input on Pearl-2 using the Admin panel. Pearl-2 automatically discovers all the available NDI resources on the same network and lists them for you. You can also discover specific NDI resources installed on different networks, subnets, and on networks that have mDNS disabled when you know the IP address of the NDI resource, see Connect an NDI...

  • Page 267: Connect A Web Url As A Video Source

    Pearl-2 User Guide Connect a web URL as a video source Connect a web URL as a video source You can add a web URL as an input to a Pearl just the same as you would connect an SRT source. This feature is helpful for adding lower-thirds, titling and, bugs.

  • Page 268: Preview A Video Source Using The Admin Panel

    Pearl-2 User Guide Preview a video source using the Admin Panel Preview a video source using the Admin Panel You can preview the images captured from your video sources in the Admin panel. Pearl-2 and Pearl Mini - You can also preview your sources using the Epiphan Live control interface, see Monitor video and audio input sources using Epiphan Live.
  • Page 269 Pearl-2 User Guide Configure a video input source Connect an RTSP source Connect an SRT stream as an input Connect an NDI sourceConnect an NDI source Open the configuration page for an input source using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel.
  • Page 270 Pearl-2 User Guide Configure a video input source USB video and web camera settings The following options are all potentially available for video input sources connected to the USB port. However, some settings apply only to certain types or brands of USB web cameras and not all options are available or needed for all types of USB video sources.

  • Page 271: Add A Custom No Signal Image

    Pearl-2 User Guide Add a custom No Signal image Value Description video source is captured. The drop down list of available resolutions and frame rates changes depending on the attributes of the connected device. The brightness of the video can be adjusted by entering a numerical value from 0 to 100. Brightness Estimate values and view the result in the preview area until desired result is achieved.
  • Page 272 Pearl-2 User Guide Add a custom No Signal image Before you can specify a custom No Signal image for an input port on a Pearl device, you must upload the image. For more information, see Upload or remove an image or video file using the Media page.

  • Page 273: Stream

    Pearl-2 User Guide Stream Stream Streaming is a powerful way to deliver live video content to your viewers. Stream to viewers, servers, and media players. Using the Admin panel, you can configure streaming in multiple formats to multiple destinations and devices, such as web browsers, media players, set-top boxes, Smart TVs, and Content Distribution Networks.

  • Page 274: What Is Streaming

    Pearl-2 User Guide What is streaming? What is streaming? After you connect your camera, audio source, and set up a channel, it’s time to stream your content live and share that with your viewers. Epiphan products provide many different streaming options and supports a variety of streaming protocols. The easiest way to stream a single channel directly to viewers on the same local network is to share the channel's live broadcast URL.

  • Page 275: Streaming To A Cdn, Multicasting, And Streaming To Multiple Destinations

    Streaming to a CDN, multicasting, and streaming to Pearl-2 User Guide multiple destinations Do you need to encrypt your live stream for higher security? Streaming to a Content Management System (CMS) like Kaltura or Panopto? See CMS recording and webcasting control Streaming to a CDN, multicasting, and streaming to multiple destinations A Content Delivery Network (CDN) relies on geo-diverse CDN servers to receive and disperse web content to the...
  • Page 276 Streaming to a CDN, multicasting, and streaming to Pearl-2 User Guide multiple destinations Publishing Options Use this option to... For more information about streaming to a CDN, see Streaming to servers, CDNs, and other devices. This delivery method relies on network equipment that supports multicasting and is usually used on high bandwidth corporate LANs and not on Internet-based architectures.

  • Page 277: Directly Sharing Channel Stream Urls With Viewers

    Pearl-2 User Guide Directly sharing channel stream URLs with viewers streaming, and even share the live broadcast link with viewers on your network all at the same time. But remember, the more streams you configure, the more network bandwidth you need. To stream to CDNs and multicast a channel at the same time, the channel must have H.264 configured as the channel encoding Another option is to set up multiple channels on Pearl-2 and stream those using the Admin panel.

  • Page 278: About Streaming Using Srt

    Pearl-2 User Guide About streaming using SRT HTTP is used for MPEG-TS and FLV streaming. HTTPS is not supported. About streaming using SRT Secure Reliable Transport (SRT) is an open-source streaming protocol that offers quality, low-latency streaming to CDNs and other SRT enabled decoders across unreliable Internet connections using User Datagram Protocol (UDP) transport and additional error checking.
  • Page 279 Pearl-2 User Guide About streaming using SRT Up to six of the video inputs configured for Pearl-2 can come from SRT sources (or one 4K SRT input) and Pearl- 2 can stream up to six SRT streams. Before content is streamed between the SRT source and destination, a communication link must be established between them for SRT control and recovery packets.

  • Page 280: Secure Streaming

    Pearl-2 User Guide Secure streaming For greater security, you can set the SRT stream to 128 bits, 192 bits, or 256 bits AES encryption. Encryption settings must be set to the same values on both the SRT encoder sending the stream and the SRT decoder that's receiving the stream, see Set AES encryption and a passphrase for SRT.

  • Page 281: Suggested Stream Settings

    Pearl-2 User Guide Suggested stream settings Suggested stream settings When you're setting up your live stream, you would typically consult your CDN or publishing destination for their recommended settings to use. Stream setup can be a matter of balancing quality and system resources. When choosing your stream settings, it's important to consider the type of content you're streaming and the streaming protocol you've chosen.
  • Page 282 Pearl-2 User Guide Suggested stream settings Option Setting Key frame interval 2 sec Limit frame rate Pearl -2: Bitrate 6 Mbps for Full HD 12 Mbps for 4K UHD Audio format AAC 44 KHz We recommend the following frame rates (per stream): 60 fps at 1920×1080 capturing and streaming 2 sources simultaneously 30 fps at 1920×1080 capturing and streaming 6 sources simultaneously 30 fps at 4K UHD...

  • Page 283: Streaming A Channel Direct To Viewers

    Pearl-2 User Guide Streaming a channel direct to viewers Streaming a channel direct to viewers Stream content directly to viewers on the local network using the default streaming settings as soon as you've powered on the system and configured a channel. Just choose the live broadcast method that's right for your viewers.

  • Page 284: Share A Live Broadcast Stream (Http, Https, Or Rtsp)

    Pearl-2 User Guide Share a live broadcast stream (HTTP, HTTPS, or RTSP) Share a live broadcast stream (HTTP, HTTPS, or RTSP) The easiest way to deliver your content to your viewers is to give them the live broadcast URL of the channel. You can get that using the Admin panel.

  • Page 285: Enable Hls (Pull)

    Pearl-2 User Guide Enable HLS (pull) Retrieve the stream URL for your viewers using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. From the Channel(s) menu, select the channel and click Status. The Status page appears. 3.

  • Page 286: Restrict Viewer Access To Channel Streams

    Pearl-2 User Guide Restrict viewer access to channel streams 5. (Optional) Check Bypass stream access control for HLS video data to allow the viewer software to read the HLS stream's video data without having to provide a viewer password or LDAP authentication as configured on Pearl-2.

  • Page 287: Restrict Viewers By Ip Address

    Pearl-2 User Guide Restrict viewers by IP address To return the channel to the global access control settings, select Use global settings from the drop down and click Apply. The configuration fields are disabled and any changes to the configuration fields are not saved.
  • Page 288 Pearl-2 User Guide Restrict viewers by IP address Item Description To allow all except IP addresses in the deny list, if any, leave the field blank. You can use the Allow list by itself, or in conjunction with the Deny IP’s list as an exception to a rule in the allow list.
  • Page 289 Pearl-2 User Guide Restrict viewers by IP address 5. Enter the allowed IP addresses or address ranges in the Allow IP’s field and enter denied IP addresses or address ranges in the Deny IP's field. Separate addresses with a comma. To specify a range, use a hyphen (-).
  • Page 290 Pearl-2 User Guide Restrict viewers by IP address Example Description Your list can have multiple ranges and multiple distinct IP addresses, provided they are separated by commas. Building on the previous examples, consider a situation where you want the CEO’s computers (192.168.1.50, 192.168.1.51, 192.168.75) and all boardroom computers (192.168.1.200-192.168.1.250) to access the broadcast, with the exception of the public boardroom computer (192.168.1.211).

  • Page 291: Change Http And Rtsp Streaming Port Values

    Pearl-2 User Guide Change HTTP and RTSP streaming port values Example Description Allow: 192.168.1.1-192.168.1.250 Deny: 192.168.1.200-192.168.1.221, 192.168.1.223-192.168.1.250, 192.168.1.50-192.168.1.51, 192.168.1.75 Change HTTP and RTSP streaming port values You can use the Admin panel to configure a specific streaming port value for the channel. Ensure that each channel has unique streaming port values that are not currently assigned to any other process, see Network ports used by...

  • Page 292: Disable And Enable Direct Channel Streaming

    Pearl-2 User Guide Disable and enable direct channel streaming 3. Set the HTTP Streaming port to specify the port used to stream the HTTP broadcast. This value along with the URL is used by viewers to access the FLV and MPEG-TS streams. The port number must be higher than 500 for HTTP.
  • Page 293 Pearl-2 User Guide Disable and enable direct channel streaming Disabling channel streaming for viewers using their web browser or media player does not disable live streaming to a CDN. Disabling streams for viewers does disable all viewer formats, including: HTTP/HTTPS, RTSP, and HLS.

  • Page 294: Viewing A Channel's Live Broadcast Stream

    Pearl-2 User Guide Viewing a channel's live broadcast stream Viewing a channel's live broadcast stream When you set up a channel, the system automatically generates and displays a list of available live broadcast streams. You can share the channel's stream URLs with people on the same local network as Pearl-2 so they can watch a live broadcast of the channel.

  • Page 295: View The Live Broadcast Url Using A Web Browser

    Pearl-2 User Guide View the live broadcast URL using a web browser If the channel is configured with 48 kHz audio, some web browsers may not work. In this case, we recommend using one of the channel's other URL formats and viewing the channel steam using a media player instead.

  • Page 296: View The Streaming Url Using A Media Player

    Pearl-2 User Guide View the streaming URL using a media player If a viewer password is configured, provide participants with the password to log in, along with the URL of the stream. To set a viewer password, see Change user passwords.
  • Page 297 Pearl-2 User Guide View the streaming URL using a media player stream URL. The different stream types available for channels include: RTSP, MPEG-TS, and Flash streams, see Viewing a channel's live broadcast stream . The URL contains either the IP address of Pearl-2 or the serial number, see The type of stream URL you provide to your viewers can affect their choice of media player needed to watch the stream.

  • Page 298: Streaming To Servers, Cdns, And Other Devices

    Pearl-2 User Guide Streaming to servers, CDNs, and other devices Streaming to servers, CDNs, and other devices Pearl-2 can stream to CDNs, local media servers, and even to other Pearl-2 devices that are acting as a streaming ingestion point. Pearl-2 supports many streaming protocols. Use the Admin panel to set up individual channels for streaming.

  • Page 299: Set Up An Srt Stream Using Rendezvous Mode

    Pearl-2 User Guide Set up an SRT stream using rendezvous mode 5. (Optional) Uncheck Single touch control if you don't want this stream to be started and stopped using Single Touch streaming and recording control. This is enabled by default. 6.
  • Page 300 Pearl-2 User Guide Set up an SRT stream using rendezvous mode Typically, no intervention is needed from your IT administrator to traverse a firewall in rendezvous mode. However, you can switch to SRT caller and listener modes if you experience difficulties streaming through a firewall in rendezvous mode, see Set up an SRT stream using caller and listener modes.
  • Page 301 Pearl-2 User Guide Set up an SRT stream using rendezvous mode Source A streams through Firewall A and Firewall B to Destination B, which ingests the SRT stream as a video input with embedded audio. All traffic received at Firewall B that's addressed to 168.112.1.1 on port 20000 passes through the firewall directly to Destination B (203.0.113.10) because of the port number.
  • Page 302 Pearl-2 User Guide Set up an SRT stream using rendezvous mode What's needed for this setup The public IP address of Source A (e.g. 198.51.100.20) and the public IP address of Destination B (e.g. 168.0.113.10). The SRT streaming port that Source A is configured to use (e.g. port 20000). Configure SRT Destination B to use the same port value as Source A for the SRT stream (e.g.

  • Page 303: Set Up An Srt Stream Using Caller And Listener Modes

    Pearl-2 User Guide Set up an SRT stream using caller and listener modes Refresh your browser if the new stream name doesn't immediately display. 12. Click Apply. 13. When your ready to start streaming, click Start What's next? If you also need to set up Pearl-2 as an SRT destination and ingest an SRT stream from a remote source, you must add the SRT stream as a input, see Connect an SRT stream as an input.
  • Page 304 Pearl-2 User Guide Set up an SRT stream using caller and listener modes The public IP address of the Firewall/NAT is 168.112.1.1 and port 2000 is the designated SRT streaming port. All traffic received at 168.112.1.1 on port 2000 is granted permission to pass through the firewall and is forwarded (  C ) to Destination B's internal IP address (203.0.113.10) on port 3000.
  • Page 305 Pearl-2 User Guide Set up an SRT stream using caller and listener modes When you're configuring an SRT stream on Pearl-2, you can also adjust the recovery bandwidth overhead using the Admin panel. This setting defines how much of the stream's total bandwidth is dedicated for the exchange of SRT control and recovery packets between the source and destination.

  • Page 306: Adjust Latency And View The Srt Stream Status

    Pearl-2 User Guide Adjust latency and view the SRT stream status 12. Click Apply. 13. When your ready to start streaming, click Start What's next? If you also need to set up Pearl-2 as an SRT destination and ingest an SRT stream from a remote source, you must add the SRT stream as a input, see Connect an SRT stream as an input.
  • Page 307 Pearl-2 User Guide Adjust latency and view the SRT stream status and there is packet loss over the network, retransmission of lost packets will not be possible and the stream quality will suffer. Latency can be configured at the source and at the destination. SRT uses the highest of the two latency values.
  • Page 308 Pearl-2 User Guide Adjust latency and view the SRT stream status Adjust latency and recovery bandwidth overhead for an SRT stream using the Admin panel 1. Log in to the Admin panel as admin, see Connect to the Admin panel. 2.

  • Page 309: Set Aes Encryption And A Passphrase For Srt

    Pearl-2 User Guide Set AES encryption and a passphrase for SRT Set AES encryption and a passphrase for SRT You can configure your Secure Reliable Transport (SRT) streams to use 128 bits, 192 bits, or 256 bits AES encryption using the Admin panel. You can also assign the SRT stream an alphanumeric passphrase if required. The encryption and passphrase settings on the SRT encoder sending the stream must match the settings on the SRT decoder receiving the stream.
  • Page 310 Pearl-2 User Guide Set up an HLS (push) stream HLS uses an MPEG2-TS transport stream container with a configurable media segment duration, as well as a configurable playlist size for reassembling the media segments at the ingestion server. Because HLS favors Quality of Service (QoS) over low-latency, lag times that can be high.

  • Page 311: Set Up An Rtsp Announce Stream

    Pearl-2 User Guide Set up an RTSP announce stream 10. (Optional) Under Advanced settings, you can set the following: a. Master manifest: Enter the URL (including the master playlist file name) of where Pearl-2 will upload the master manifest file. The master playlist also provides the bitrate, resolution, and codec. b.

  • Page 312: Set Up A Stream To The Cdn Using An Xml Profile

    Pearl-2 User Guide Set up a stream to the CDN using an XML profile 4. Click the stream name to see the stream settings. 5. (Optional) To rename the stream, click the current name and type a different name, then press Enter. Refresh your browser if the new stream name doesn't immediately display.

  • Page 313: Start And Stop Streaming To A Cdn

    Pearl-2 User Guide Start and stop streaming to a CDN 3. Click New stream and select Use profile XML. 4. Select the XML file that was provided by your CDN provider, then click OK. The new stream is created using the default name Stream 1 and the configuration from the XML file is applied. 5.
  • Page 314 Pearl-2 User Guide Start and stop streaming to a CDN Start and stop your stream using: the admin panel Epiphan Edge Epiphan Live. For details to start and stop streaming using Epiphan Live, seeControl streaming and recording using Epiphan Live the touch screen. To learn how to use Single Touch feature to control your recording and streaming across any number of specified channels and recorders simultaneously with the touch of a button, see About Single Touch streaming and recording.

  • Page 315: Multicast Streaming

    Pearl-2 User Guide Multicast streaming For details to start and stop streaming using the touch screen, see Stream a channel using the touch screen. Multicast streaming You can add multiple multicast streams to a channel in Pearl-2. A multicast stream consists of one stream distributed to many viewers via a multicast-capable network.
  • Page 316 Pearl-2 User Guide MPEG-TS streams using RTP/UDP push If you're streaming to 10/100 Mbps set-top boxes over Gigabit Ethernet and you notice frames are dropping, you can limit the bandwidth of the stream, see Set up traffic shaping. Configure a channel for MPEG-TS using RTP/UDP push and enable SAP 1.

  • Page 317: Mpeg-Ts Streams Using Udp Push

    Pearl-2 User Guide MPEG-TS streams using UDP push 5. Enter the destination port number through which the media will stream. 6. (Optional) To advertise your stream to a media player over a local network, do the following: a. Check SAP announcement to enable advertising your stream over a local network. When this is enabled and a multicast IP address is configured, your stream is displayed in the playlist of the local media player.
  • Page 318 Pearl-2 User Guide MPEG-TS streams using UDP push Video – H.264 Audio – MP3 or AAC, if audio is configured. To configure MPEG-TS with UDP push and enable SAP: 1. Login to the Admin panel as admin, see Connect to the Admin panel.

  • Page 319: Multicast Streaming Using Rtp/Udp

    Pearl-2 User Guide Multicast streaming using RTP/UDP udp://@ip:port For example: udp://@226.10.24.32:7000 To view the stream when SAP announce has been set and the stream is advertised from a media player, set-top box or Smart TV, refer to Viewing with Session Announcement Protocol (SAP).
  • Page 320 Pearl-2 User Guide Set up traffic shaping If traffic shaping was previously setup using the API, we recommend switching to this method of setting traffic shaping using the Admin panel. If traffic shaping is currently setup using Pearl-2's API, see the Technical Notes for your Pearl-2 model for instructions. They're available from the product resources page on the Epiphan.com website.

  • Page 321: Viewing With Session Announcement Protocol (Sap)

    Pearl-2 User Guide Viewing with Session Announcement Protocol (SAP) 5. Check Limit bandwidth. The default bitrate is set to auto. 6. (Optional) Set the Limit bandwidth rate and enter a bitrate value from 4,000 kbps to 95,000 kbps. 7. Click Apply. Viewing with Session Announcement Protocol (SAP) When SAP Announce is configured for a stream that uses UDP streaming, the stream is advertised over the local network.

  • Page 322: Streaming Ndi

    Pearl-2 User Guide Streaming NDI Some media players, for example Exterity receivers, listen for SAP announcements on a specific multicast address 239.255.255.255. If your audience is using Exterity to view your stream, you must change the SAP announcement IP address to 239.255.255.255. 3.

  • Page 323: About Streaming Ndi

    Pearl-2 User Guide About streaming NDI About streaming NDI ® (Network Device Interface) is used to transmit low-latency video content over Gigabit networks at broadcast quality with no audio compression. The quality of the video transported over the network is virtually lossless.
  • Page 324 Pearl-2 User Guide Start and stop an NDI stream You can assign the NDI stream a unique name using alphanumeric characters. The name appears in parenthesis after the Pearl-2 serial number and three-letter prefix as part of the NDI stream ID as seen by other NDI resources on the network.
  • Page 325 Pearl-2 User Guide Start and stop an NDI stream 8. (Optional) Rename the stream. Click the current name and enter a different name, then press Enter. 9. Click Apply. 10. To start streaming, click Start or click Start all to simultaneously start this stream and any other streams you have configured for this channel.

  • Page 326: Streaming To A Media Player Or Smart Tv

    Pearl-2 User Guide Streaming to a media player or smart TV Streaming to a media player or smart TV Your Pearl-2 can use SAP to stream to set-top boxes, digital signs, smart TVs and other digital media players. The following table gives an overview of how this works. Publishing Options Use this option to...

  • Page 327: Record

    Pearl-2 User Guide Record Record Pearl-2 encodes the video and audio it captures. You can stream your content and record it at the same time. You can even stream your switched program using a lower quality stream (i.e. 1280×720 at 2Mbps) and at the same time, make high quality recordings of each of the video inputs at full frame with a high bitrate for future re- use and post-processing.
  • Page 328 Pearl-2 User Guide About recording You can set the maximum recording time or file size limit using the Admin panel. The default recording limits are set to 30 minutes or 500 MB, whichever comes first. When the time or file size limit is reached, the current recording is saved and a new recording file starts automatically without losing any content.

  • Page 329: Record A Channel

    Pearl-2 User Guide Record a channel Operating System Tested Players HTML 5 Browsers Google Chrome 37+ (works with MOV and MP4 files using H.264 codec) (Windows) Not all media players and editors support all recording formats, such as the more modern MP4- fragmented format.

  • Page 330: Record Using Single Touch Control On Pearl-2 And Pearl Mini

    Record using Single Touch control on Pearl-2 and Pearl Pearl-2 User Guide Mini Record using Single Touch control on Pearl-2 and Pearl Mini Single Touch recording and streaming control allows you to control your recording and streaming across any number of channels and recorders with one touch of the touch screen. Channels and recorders are enabled for one touch recording by default.

  • Page 331: Configure Recording Settings, File Size, And Type

    Pearl-2 User Guide Configure recording settings, file size, and type Configure recording settings, file size, and type Recordings are saved as MP4 files by default. Each channel and recorder also has a file size limit set to 500 MB and the maximum file length set to 30 minutes by default. When a recording reaches the file length of 30 minutes or 500 MB (whichever comes first), the system closes the current recording file and immediately opens a new one.
  • Page 332 Pearl-2 User Guide Configure recording settings, file size, and type Label Description / Options MP4: A progressive version of MP4. Select MP4 for the best compatibility with most video players and editors. Progressive MP4 files are initially recorded as MP4-Fragmented and are converted when the recording ends. If the recording is stopped while in progress or during conversion, the files remain in fragmented MP4 format.

  • Page 333: Restart Recording To A New File

    Pearl-2 User Guide Restart recording to a new file 5. Change the default recording file settings. Time limit: Select a value from 5 minutes to unlimited. Size limit: Pearl-2 - Select a value from 50 MB to 64 GB. File type: AVI, MPEG-TS, MOV, MP4, or MP4-Fragmented. 6.

  • Page 334: Recorders

    Pearl-2 User Guide Recorders Recorders Using recorders with Pearl-2 or Pearl Mini, you can record multiple channels together in a single multi-track file. Recording multiple channels at the same time ensures that all your recordings start and stop at the same time. After recording stops, you can automatically use one of the system's file synchronization methods to copy the recordings off the server, or you can use our built-in tool to split the file into individual tracks for post-processing.

  • Page 335: Select Channels To Record

    Pearl-2 User Guide Select channels to record Select channels to record When you create a new recorder, it records all the channels configured on the Pearl device in the single multi- track file by default. If you create new channels, they are automatically added to the recorder. You can choose which channels the recorder includes in the multi-track file using the Admin panel.

  • Page 336: Rename A Recorder

    Pearl-2 User Guide Rename a recorder You can have multiple recorders and multiple channels recording all at the same time. The number of channels being recorded is shown below the Start and Stop buttons on the recorder's configuration page. To select which channels to include in the recorder, see Select channels to record.

  • Page 337: Duplicate A Recorder

    Pearl-2 User Guide Duplicate a recorder 3. Click the recorder name and type the new name for the recorder. 4. Press Enter to save the new name. You must press Enter to save the recorder name change. Duplicate a recorder You can duplicate any recorder you've created.

  • Page 338: Delete A Recorder

    Pearl-2 User Guide Delete a recorder Delete a recorder When you no longer need a recorder, you can delete it. Deleting a recorder deletes all the recorded files for the recorder. Be sure you have a copy of any important recorded files before proceeding. Delete a recorder using the Admin panel 1.

  • Page 339: Manage Recorded Files

    Pearl-2 User Guide Manage recorded files Manage recorded files Your recordings are stored on the Pearl-2 system's internal hard drive. Although there's a lot of space on the hard drive, it's good practice to remove old recordings to free up space before the drive if full. If there's no more free space for new recordings, new recordings will overwrite the oldest recordings on the hard drive.

  • Page 340: View List Of Recorded Files

    Pearl-2 User Guide View list of recorded files The list may not update immediately. You can refresh the list by reloading the Recording page (for channels) or the recorder settings page (for recorders). For information about automatic file transfers, see Automatic file transfers.

  • Page 341: Download Recorded Files Manually

    Pearl-2 User Guide Download recorded files manually 4. If there are no recordings, a message indicates there are no recorded files for this channel or recorder. Download recorded files manually You can manually download recordings using the Admin panel. Files you download are saved to your connected admin computer.

  • Page 342: Join Recorded Files Together

    Pearl-2 User Guide Join recorded files together 3. All recordings are listed and sorted by date. Do one of the following: a. To download an individual file, select the recording filename to download it. b. To download multiple files, select the check box next to the recordings to download and then click Download Selected.

  • Page 343: Extract Tracks From A Recording

    Pearl-2 User Guide Extract tracks from a recording You can this process to join multiple files; however, the more files you join, the greater the chance that some audio desychronization can occur between the clips. Extract tracks from a recording Recorders combine multiple channels and audio sources together in a single multi-track file.

  • Page 344: Rename Recorded Files

    Pearl-2 User Guide Rename recorded files 5. Click Extract tracks. A copy of the recording is created with only the selected tracks. Only one copy is saved per original recording. If you create a second copy, it will overwrite the previous one.

  • Page 345: Delete Recorded Files

    Pearl-2 User Guide Delete recorded files The Admin panel keeps track of the filename extension (i.e. .avi) so you do not need to include it when renaming the file. Delete recorded files You can delete recordings using the Admin panel. You can delete one file at a time, select multiple files for the channel or recorder and delete those, or you can delete all recordings for the channel or recorder.
  • Page 346 Pearl-2 User Guide Delete recorded files 3. All recordings are listed and sorted by date. Do one of the following: a. To delete a single recording, click the X icon to the right of a recording and click OK when prompted.

  • Page 347: Automatic File Transfers

    Pearl-2 User Guide Automatic file transfers Automatic file transfers Pearl-2 can be configured to automatically upload recordings from local storage to a network storage location or an attached USB drive. This is called Automatic File Upload, or AFU for short. You can schedule automatic file uploads for a time and day that's most convenient for your workflow.

  • Page 348: Set Channels And Recorders To Include In Afu

    Pearl-2 User Guide Set channels and recorders to include in AFU FTP/SFTP RSync CIFS Amazon Web Server 3 (AWS S3) WebDav USB Drive Important considerations Only one type of AFU can be used for all file transfers from the same channel or recorder. Automatic File Upload (AFU) is not available while Content Management System (CMS) is enabled on Pearl-2.

  • Page 349: Enable Afu, Schedule, And Set Options

    Pearl-2 User Guide Enable AFU, schedule, and set options Set a channel or recorder to include in the AFU schedule using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. Click Recording in the Channel(s) menu. Pearl-2 and Pearl Mini - For a recorder, select a recorder from the Recorders menu.
  • Page 350 Pearl-2 User Guide Enable AFU, schedule, and set options Recorded files saved before automatic file upload is configured are not included as part of the automatic upload. The following table describes the AFU options. Table 58 AFU options Option Description If no remote path is specified, the files are copied to the root folder of the Remote path destination file system.

  • Page 351: Configure Afu To Ftp Server Parameters

    Pearl-2 User Guide Configure AFU to FTP server parameters If AFU to your server fails, check the server configuration and permissions. Configure AFU to FTP server parameters You can automatically upload recordings to an FTP server when you select FTP as the AFU protocol transfer type using the Admin panel.

  • Page 352: Configure Afu To Sftp Server Parameters

    Pearl-2 User Guide Configure AFU to SFTP server parameters 2. Specify the target Server address. If your system is configured with DHCP or has a valid DNS configuration (see Configure DHCP), you can use the server’s fully qualified domain name instead of the IP address.
  • Page 353 Pearl-2 User Guide Configure AFU to SFTP server parameters 2. Specify the target Server address. If your system is configured with DHCP or has a valid DNS configuration (see Configure DHCP ), you can use the server’s fully qualified domain name instead of the IP address.

  • Page 354: Configure Afu To Rsync Server Parameters

    Pearl-2 User Guide Configure AFU to RSync server parameters 7. (Optional) Set up SSH identity for SCP and SFTP clients. If no identity is uploaded, or to upload a new identity (overwrites the old identity): a. Click Choose File and navigate to select the private key file from your hard drive, then click Open. b.

  • Page 355: Configure Afu To Cifs Server Parameters

    Pearl-2 User Guide Configure AFU to CIFS server parameters Name Description Select to enable checksum checking during file transfer. This increases the time taken to Checksum transfer, but also increases reliability of the transfer. Prerequisites Channels and recorders are already added for AFU, see Set channels and recorders to include in AFU AFU is enabled and the parameters configured, see Enable AFU, schedule, and set...
  • Page 356 Pearl-2 User Guide Configure AFU to CIFS server parameters The following table describes the parameters to configure AFU to a CIFS server. Table 62 CIFS Automatic File Upload Configuration Parameters Name Description The CIFS server port. Leave blank to use the default port, or enter the port used for your Server Port CIFS server.

  • Page 357: Configure Afu To Scp Client Parameters

    Pearl-2 User Guide Configure AFU to SCP client parameters 2. Specify the target Server address. If your system is configured with DHCP or has a valid DNS configuration (see Configure DHCP), you can use the server’s fully qualified domain name instead of the IP address.
  • Page 358 Pearl-2 User Guide Configure AFU to SCP client parameters 2. Specify the target Server address. If your system is configured with DHCP or has a valid DNS configuration (see Configure DHCP), you can use the server’s fully qualified domain name instead of the IP address.

  • Page 359: Configure Afu To Aws S3 Parameters

    Pearl-2 User Guide Configure AFU to AWS S3 parameters 6. (Optional) Set up SSH identity for SCP and SFTP clients. If no identity is uploaded, or to upload a new identity (overwrites the old identity): a. Click Choose File and navigate to select the private key file from your hard drive, then click Open. b.
  • Page 360 Pearl-2 User Guide Configure AFU to AWS S3 parameters Name Description The Secret Access Key is part of your access key for your AWS account and is a Secret Access Key required parameter, i.e.bHaprXUenFEMI/K6MANVG/cPxDfiBYEXAMPLEKEY. The temporary security token provided by the AWS Security Token Service (STS) that Session Token allows access to your AWS account for authorized users.

  • Page 361: Configure Afu To Webdav Server Parameters

    Pearl-2 User Guide Configure AFU to WebDav server parameters Configure AFU to WebDav server parameters You can automatically upload recordings to a WebDav server when you select WebDav as the AFU protocol transfer type using the Admin panel. The following table describes the parameters to configure AFU to a WebDav server. Table 65 WebDav Automatic Upload Configuration Options Name...

  • Page 362: Afu Or Copy To Usb

    Pearl-2 User Guide AFU or copy to USB 2. Specify the target Server address. If your system is configured with DHCP or has a valid DNS configuration (see Configure DHCP), you can use the server’s fully qualified domain name instead of the IP address.
  • Page 363 Pearl-2 User Guide AFU or copy to USB We recommend you only connect one USB device to a Pearl device at a time. Only one copy or move to USB operation is permitted at a time, even though the UI may appear to let you start a second one. Please wait until the first is complete before starting a new operation.
  • Page 364 Pearl-2 User Guide AFU or copy to USB Do a one-time move/copy all recordings to USB storage device When one-time move/copy of files is configured, the Pearl device automatically starts copying files as soon as you connect a USB storage device to the USB port. Newest recordings are copied first.
  • Page 365 Pearl-2 User Guide AFU or copy to USB 2. From the Configuration menu, select External USB Drive. The External USB Drive configuration page opens. 3. Select used for one-time move/copy of the recorded files (upon insertion). If a conflict is reported regarding the Automatic file upload settings, click Fix it or go to the Automatic File Upload configuration page and either disable automatic file upload or switch to a non-USB based upload type.
  • Page 366 Pearl-2 User Guide AFU or copy to USB Table 67 One-Time Move/Copy File Transfer Options Name Description If checked, the transfer process creates a sub-folder with the system’s serial create subfolder with number on the USB drive. This is useful if you are using the same drive to collect serial number (<serial>) recordings from multiple systems and want to know which system they came from.
  • Page 367 Pearl-2 User Guide AFU or copy to USB 5. Check the files you want to download and do one of the following: a. Click Copy Selected to external drive to copy the files to the USB drive. b. Click Move Selected to external drive to move the files and delete them off of Pearl-2. In this example, the first file is currently recording and cannot be downloaded.
  • Page 368 Pearl-2 User Guide AFU or copy to USB View available USB storage space When you insert a USB storage device into a USB port and select an External USB Drive action other than ignored (i.e. manual copy, automatic copy, etc), the total and free space are calculated and displayed in the Admin panel.

  • Page 369: Manage Usb File Transfer Queue

    Pearl-2 User Guide Manage USB file transfer queue Safely eject the USB storage device When you're done saving recordings to the USB storage device, you can safely eject it using the link at the bottom of the Admin panel page. 1. Log in to the Admin panel as admin, see Connect to the Admin panel.
  • Page 370 Pearl-2 User Guide Manage USB file transfer queue 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. From the Configuration menu, select External USB Drive. The External USB Drive configuration page opens. If there are files to be uploaded, they appear in the queue. 3.

  • Page 371: Add Recordings To An Afu Queue

    Pearl-2 User Guide Add recordings to an AFU queue Add recordings to an AFU queue You can add previously recorded files to an AFU queue using the Admin panel. Before you can add a previously recorded file, the channel must be enabled for AFU and at least one new recording must have been queued. Add an existing recording to an AFU queue using the Admin panel 1.

  • Page 372: Manage The Afu Queue

    Pearl-2 User Guide Manage the AFU queue Manage the AFU queue The Automatic File Upload (AFU) queue displays a list of recorded files waiting to be uploaded. You can view the AFU queue and remove files from the queue using the Admin panel. Automatic File Transfer must be configured for the AFU queue to display.

  • Page 373: Integration

    Pearl-2 User Guide Integration Integration Pearl devices are fully integrated with Kaltura, Panopto, and YuJa Content Management Systems (CMSs). Learn to use the Admin panel to set up and manage your Pearl device with these Content Management Systems, as well as how to record and stream. Topics include: Kaltura registration Kaltura recording and webcasting setup...
  • Page 374 Pearl-2 User Guide Enable CMS and register with Kaltura prompted to take over the events for that other resource. If you do, Kaltura transfers all scheduled events from that other device over to Pearl-2. For more information, see Reassign a registered resource.
  • Page 375 Pearl-2 User Guide Enable CMS and register with Kaltura BASE,cuePoint.MANAGE,CONTENT_MANAGE_SCHEDULE,CAPTURE_DEVICE_ PERMISSION,CONTENT_INGEST_REFERENCE_MODIFY,disableentitlement Important considerations for user session application tokens Pearl-2 uploads all events (scheduled and ad hoc) to the user account ID associated with the user token. All event recordings (scheduled and ad hoc) upload to the Kaltura account of the user who created the event if there is no user ID associated with the token.

  • Page 376: Disable Or Deregister From Kaltura

    Pearl-2 User Guide Disable or deregister from Kaltura Disable or deregister from Kaltura You can disable CMS using the Admin panel and still select Pearl-2 as a resource using Kaltura MediaSpace. However, the events schedule won't synchronize on Pearl-2 and any events that are scheduled to start while CMS is disabled do not start on Pearl-2.

  • Page 377: Change The Resource Name Used For Kaltura

    Pearl-2 User Guide Change the resource name used for Kaltura Change the resource name used for Kaltura Using the Admin panel, you can change the resource name that's assigned to Pearl-2 while it's registered with Kaltura. Each Pearl-2 is assigned a unique resource name that includes the serial number of the device by default. You can transfer scheduled VOD and scheduled webcasting events from one resource to another by assigning Pearl- 2 the same resource name as another resource.

  • Page 378: Kaltura Recording And Webcasting Setup

    Pearl-2 User Guide Kaltura recording and webcasting setup Using a configuration preset can result in two Pearl-2 resources with the same identity, which can effect recording and the content that's uploaded to Kaltura for scheduled events. Power down, disconnect from the network, and consider performing a factory reset on one of the Pearl-2 resources to remove the possibility of having duplicate resources.

  • Page 379: About Kaltura Recording And Webcasting

    Pearl-2 User Guide About Kaltura recording and webcasting Select a channel and URLs for Kaltura webcasting events Set Kaltura ad hoc event parameters Set the extend Kaltura CMS event interval Change the events schedule refresh interval Use RTMPS for a Kaltura webcasting event About Kaltura recording and webcasting Pearl devices support scheduled events, recurring events, and unscheduled ad hoc recordings and webcasts.
  • Page 380 Pearl-2 User Guide About Kaltura recording and webcasting Scheduled events have priority over ad hoc events. If an ad hoc event is still in progress when it's time to start a scheduled event, the ad hoc event is stopped and the scheduled event starts. Scheduled events automatically start recording locally on the Pearl device even If the network is down or Kaltura is unavailable.

  • Page 381: Kaltura Settings

    Pearl-2 User Guide Kaltura settings name of each file includes the name of the channel plus the date and time the file was recorded. For example: Channel 1_May23_10-12-05 We recommend that you configure the channel that is selected as the main entry as well as the other channels in a multi-view scheduled VOD event to include all audio sources.
  • Page 382 Pearl-2 User Guide Kaltura settings Ad hoc event primary stream - Select a primary stream. If Auto is the only available option, then no additional streams are configured for the channel. Ad hoc event backup stream - Once Backup stream has been enabled, select a backup stream. If Auto is the only available option, then no additional streams are configured for the channel.

  • Page 383: Select Channels For Kaltura Vod Events

    Pearl-2 User Guide Select channels for Kaltura VOD events Kaltura groups -Provide Kaltura admin owner privileges to members of a Kaltura group for any Kaltura events created on this device. Now when you create a new event, you can select a Kaltura Group as an Admin owner, so the group will have Kaltura admin owner privileges to the uploaded file.

  • Page 384: Select A Channel And Urls For Kaltura Webcasting Events

    Select a channel and URLs for Kaltura webcasting Pearl-2 User Guide events 3. Under VOD event channels, check the channels to include. 4. (Optional) Select a different Main entry channel for multi-view recordings. 5. Click Apply at the bottom of the page. Failing to apply the changes could result in recording unwanted channels.

  • Page 385: Set Kaltura Ad Hoc Event Parameters

    Pearl-2 User Guide Set Kaltura ad hoc event parameters Important considerations Ensure that the same audio sources are selected on each layout if the channel is configured with multiple layouts for live switching. Select channels and URLs for scheduled webcasting events using the Admin panel 1.
  • Page 386 Pearl-2 User Guide Set Kaltura ad hoc event parameters Table 68 Kaltura ad hoc event parameters Item Description This assigns a default title for ad hoc events. Default variables specify the current date and time as the title using Session title the format yyy-mm-dd hh:mm.

  • Page 387: Set The Extend Kaltura Cms Event Interval

    Pearl-2 User Guide Set the extend Kaltura CMS event interval Kaltura Management Console. CMS must be enabled and the Pearl device registered with Kaltura to create ad hoc events. Set default ad hoc event parameters using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel.

  • Page 388: Change The Events Schedule Refresh Interval

    Pearl-2 User Guide Change the events schedule refresh interval Set the extend Kaltura CMS event interval using the Admin panel 1. Log in to the Admin panel as admin, see Connect to the Admin panel. 2. From the Configuration menu, click CMS. The Content management system configuration menu opens. 3.

  • Page 389: Enable Cms And Register With Panopto

    Pearl-2 User Guide Enable CMS and register with Panopto recordings automatically upload to the CMS. Registering Pearl-2 as a remote recorder for Panopto only needs to be done once. Topics include: Enable CMS and register with Panopto Disable CMS and disconnect from Panopto After Pearl-2 is registered, proceed to create URL redirects for Pearl-2, setup authentication for ad hoc events, and select default settings.

  • Page 390: Disable Cms And Disconnect From Panopto

    Pearl-2 User Guide Disable CMS and disconnect from Panopto 4. Enter the Panopto Service URL, Registration key, and optionally enter a Device name you want to appear in Panopto for this device, then click Apply at the bottom of the page. The Status updates to Connected.

  • Page 391: Panopto Recording And Webcasting Setup

    Pearl-2 User Guide Panopto recording and webcasting setup Disconnect Pearl-2 from Panopto using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. From the Configuration menu, click CMS. The Content management system configuration menu opens. 3.
  • Page 392 Pearl-2 User Guide About Panopto recording and webcasting Create ad hoc events, see Create ad hoc events using the Admin panel. View the Events page to see all upcoming scheduled sessions and completed sessions, see View scheduled CMS events and history.
  • Page 393 Pearl-2 User Guide About Panopto recording and webcasting recording when network connectivity resumes. However, Panopto does not recognize that the event has ended. The event remains in the In Progress state in Panopto and you must wait until the original event's scheduled end time before creating a new event using that Pearl-2. Encoding settings Default Panopto encoding settings are applied automatically to the channel when Panopto is enabled, which override the existing encoding settings.

  • Page 394: Set Up Panopto Authentication For Ad Hoc Events

    Pearl-2 User Guide Set up Panopto authentication for ad hoc events For multiple-source Panopto events that are manually stopped or have ended, if you use the Admin panel to delete a locally saved recording for any channel on Pearl-2 that hasn't yet uploaded to Panopto as part of the multiple-source event, that event remains in the In Progress state indefinitely in Panopto.
  • Page 395 Pearl-2 User Guide Set up Panopto authentication for ad hoc events page opens.
  • Page 396 Pearl-2 User Guide Set up Panopto authentication for ad hoc events 3. Create the API Client ID and URL redirect for Pearl-2. Do the following: a. From the User Settings page, click API Clients, and then click Create a new API Client. The Create API Client page opens.

  • Page 397: Set Panopto Ad Hoc Event Parameters

    Pearl-2 User Guide Set Panopto ad hoc event parameters 4. Add a URL redirect for the web-based Admin panel to the Pearl API Client. Do the following: a. From the User Settings page under API Clients, click Edit beside the Pearl API Client that you just created.

  • Page 398: Set The Extend Panopto Cms Event Interval

    Pearl-2 User Guide Set the extend Panopto CMS event interval 1. Log in to the Admin panel as admin, see Connect to the Admin panel. 2. From the Configuration menu, click CMS. The Content management system configuration menu opens. 3. Under Unscheduled ad hoc events, enter the information you want associated with this ad hoc event and click Apply Set the extend Panopto CMS event interval A button on the front screen lets users extend the length of an event that is in progress.

  • Page 399: Enable Mute And Display Image On Pause

    Pearl-2 User Guide Enable mute and display image on pause Enable mute and display image on pause Using the Admin panel, you can set up Pearl-2 to automatically mute the audio and display an event paused image while a Panopto event is paused.
  • Page 400 Pearl-2 User Guide Enable mute and display image on pause Pearl-2 records and uploads the full event to Panopto for processing. After the event is uploaded, Panopto removes the paused segments from the final recording. However, Panopto does not remove paused segments from webcasts.

  • Page 401: Disable Low Disk Space Panopto Alerts

    Pearl-2 User Guide Disable low disk space Panopto alerts Disable low disk space Panopto alerts Pearl-2 sends a low disk space alert to Panopto when the amount of internal storage space on the device is low. You can disable the low disk space alerts that Pearl-2 sends to Panopto using the Admin panel and enable it again at any time.
  • Page 402 Pearl-2 User Guide Disable low disk space Panopto alerts Disable low disk space Panopto alerts using the Admin panel 1. Log in to the Admin panel as admin, see Connect to the Admin panel. 2. From the Configuration menu, click CMS. The Content management system configuration page opens. 3.

  • Page 403: Yuja Setup

    Pearl-2 User Guide YuJa setup 4. To enable this feature again, simply check Low disk space alert and click Apply. YuJa setup Pearl-2, Pearl Mini, and Pearl Nano hardware encoders integrate directly with YuJa. Once paired, Pearl can access your YuJa calendar to automatically start and stop recordings or streams at scheduled times.

  • Page 404: Yuja Known Issues

    Pearl-2 User Guide YuJa known issues Pearl automatically pushes event recordings to YuJa, minimizing administration time and ensuring your content makes it to the right place. For more information see: YuJa known issues YuJa registration YuJa settings Creating, modifying, and deleting YuJa events Set the extend YuJa CMS event interval View YuJa events Accessing YuJa recordings...
  • Page 405 Pearl-2 User Guide YuJa registration 3. Select YuJa in the Choose CMS dropdown. Click Apply. 4. When integrating YuJa with Pearl-2 you'll need an authentication token. In YuJa this is also called an API Token. For information on finding the API Token in YuJa, contact your YuJa administrator. When generating an API token ensure that it has at least the same permissions as in the image below or the integration will not work correctly, 5.

  • Page 406: Yuja Settings

    Pearl-2 User Guide YuJa settings To deregister your Pearl device from YuJa, click Deregister device in the YuJa settings section. YuJa settings The following list of features is available once your Pearl device has been registered with YuJa. For more information on registering your Pearl device, see YuJa registration.

  • Page 407: Creating, Modifying, And Deleting Yuja Events

    Pearl-2 User Guide Creating, modifying, and deleting YuJa events YuJa events must be scheduled in YuJa. To view YuJa events in the Pearl admin panel, click Events and look under Scheduled events. Creating, modifying, and deleting YuJa events Once a Pearl device is registered with YuJa, scheduled events can be created, modified, and deleted. All creation, modification, and deletion of YuJa events must be done from the YuJa interface.
  • Page 408 Pearl-2 User Guide Set the extend YuJa CMS event interval Set the extend YuJa CMS event interval using the Admin panel 1. Log in to the Admin panel as admin, see Connect to the Admin panel. 2. From the Configuration menu, click CMS. The Content management system configuration menu opens. 3.
  • Page 409 Pearl-2 User Guide Set the extend YuJa CMS event interval...

  • Page 410: View Yuja Events

    Pearl-2 User Guide View YuJa events View YuJa events There are several ways to view YuJa events linked to your Pearl device:  Pearl Admin panel - Log in to the Pearl Admin panel as admin, then click Events in the Pearl Admin navigation pane.

  • Page 411: Set Up A Cms Start Screen

    Pearl-2 User Guide Set up a CMS start screen Schedule when CMS event recordings upload Recover channel backup recordings For important considerations before recording or webcasting to a CMS, see About Kaltura recording and webcasting About Panopto recording and webcasting. Set up a CMS start screen You can use the Admin panel to set the Pearl device to show the Content Management System (CMS) Events screen on the Pearl device screen at start up.

  • Page 412: Start/Stop Scheduled Cms Events Using The Admin Panel

    Start/stop scheduled CMS events using the Admin Pearl-2 User Guide panel 5. Click Apply. If you chose Content Management System, the Pearl device screen automatically refreshes to display the CMS Events screen. Start/stop scheduled CMS events using the Admin panel You can start scheduled CMS events from the Events menu using the Admin panel and stop events before their scheduled end time.

  • Page 413: Stop/Start Scheduled Cms Events Using The Touch Screen

    Stop/start scheduled CMS events using the touch Pearl-2 User Guide screen Stop a scheduled CMS event using the Admin panel Under Ongoing and completed events, a Stop button appears beside the event while the event is recording. You can select that to stop the event before the scheduled end time. TIP: In the Admin panel, you can click Refresh schedule at any time to manually update the events listed on the Events page.
  • Page 414 Stop/start scheduled CMS events using the touch Pearl-2 User Guide screen Tap Start event to start recording or webcasting right away. When you're done, tap the square stop event button or just wait for the event to stop automatically at the scheduled time. After you confirm your selection, the event recording uploads automatically to your CMS.

  • Page 415: Extend Or Pause Cms Recordings And Webcasts

    Pearl-2 User Guide Extend or pause CMS recordings and webcasts The primary and secondary video sources you select in Panopto correspond to individual channels configured on the Pearl device. Panopto users select the resolution for each video source in Panopto when a new scheduled or recurring session is created.
  • Page 416 Pearl-2 User Guide Extend or pause CMS recordings and webcasts your Pearl device to mute the audio and display an event paused image to let your viewers know the event is paused, see Enable mute and display image on pause. If mute on pause and the on-screen pause illustration are not enabled on your Pearl device, your viewers watching the stream can see and hear the live webcast while the event is paused, as well as in the recording in Panopto.

  • Page 417: Create Ad Hoc Events Using The Admin Panel

    Pearl-2 User Guide Create ad hoc events using the Admin panel Extend or pause an event using the touch screen on Pearl-2 or Pearl Mini 1. From the touch screen, tap the calendar icon to display the Events screen. 2. Tap the button to extend the current event. In this example, the button adds +5 minutes each time it is tapped.
  • Page 418 Pearl-2 User Guide Create ad hoc events using the Admin panel Kaltura event details Table 69 Kaltura ad hoc event details Item Description Event owner The event owner will be the email connected to your Kaltura account. Full name The full name associated with the Kaltura account. Select a Kaltura user group from the drop down list.
  • Page 419 Pearl-2 User Guide Create ad hoc events using the Admin panel Table 70 Panopto ad hoc event details Item Description Enter a unique name for the ad hoc event. If no name is entered, a default event Session title consisting of the current date and time is applied. For example: 2021-07-04 13:22 Select the folder in Panopto where you want the recorded file to upload.

  • Page 420: Create Ad Hoc Events Using The Touch Screen

    Pearl-2 User Guide Create ad hoc events using the touch screen 3. Click Create new event. A pop-up window appears. a. For Kaltura: In the Event owner field, enter your Kaltura user ID as your CMS login credentials, then click Login. After you're authenticated, your user name appears in the Full name field and you can enter the ad hoc event details.
  • Page 421 Pearl-2 User Guide Create ad hoc events using the touch screen On the next screen, tap in any field to change the title and event details. The current date and time is the default session title. Depending on which CMS you use, different fields are visible. Swipe the screen to see more event details.

  • Page 422: Log Out Of An Ad Hoc Session

    Pearl-2 User Guide Log out of an ad hoc session For Kaltura, you can use your Kaltura user ID or a valid Kaltura email address to authenticate and create ad hoc events from the touch screen on Pearl device. You cannot start an ad hoc event if it's within five minutes of a scheduled event's start time. The Create event button does not display.

  • Page 423: Schedule When Cms Event Recordings Upload

    Pearl-2 User Guide Schedule when CMS event recordings upload 2. Click Logout beside your login user name. 3. To close the authentication session with the Panopto server, open a new tab in the same browser that you used to login and go to: https://<PanoptoServerURL>/Panopto/Pages/Auth/Logout.aspx Closing the authentication session with the Panopto server may not close the authentication session with a third-party LMS.

  • Page 424: Upload The Local Panopto Webcast Recording

    Pearl-2 User Guide Upload the local Panopto webcast recording Upload the local Panopto webcast recording By default, the Pearl device always records a Panopto webcasting event locally and uploads that recording when the webcast ends. Once uploaded, the Panopto server uses the local recording from the Pearl device instead of the original webcast.
  • Page 425 Pearl-2 User Guide Recover channel backup recordings 2. From the Events menu, click the arrow icon beside the event to see which channels were included for that event. 3. From the Channels menu, click Recording. The Recordings page for that channel opens with a list of recorded files.
  • Page 426 Pearl-2 User Guide Recover channel backup recordings Delete recordings for a channel using the Admin panel To delete recordings for a channel, do one of the following: To delete a single recording, click the X icon to the right of a recording and click OK when prompted. To delete multiple recordings, check the check box beside the recordings you want to delete and click OK when prompted.

  • Page 427: Status And Monitoring

    Pearl-2 User Guide Status and monitoring Status and monitoring Pearl-2 lets you monitor audio and check the status of your channels, live streams, and recordings. Topics include: Monitoring audio Channel monitoring using the touch screen View system information using the touch screen View system information using the Admin panel View device information using the touch screen View network status...

  • Page 428: Channel Monitoring Using The Touch Screen

    Pearl-2 User Guide Channel monitoring using the touch screen Color Decibel range Yellow -9 to -18 dBFS Green -18 dBFS and lower Channel monitoring using the touch screen Have complete confidence about what you're capturing, streaming, and recording. Up to 6 channels are displayed in the grid view, depending on how many channels you have configured.
  • Page 429 Pearl-2 User Guide Channel monitoring using the touch screen Item Description RED = 0 to -9 dBFS Yellow = -9 to -18 dBFS Green = -18 dBFS and lower You can do more monitoring for a specific channel when you select a channel from the grid view. Just tap the channel you want to monitor from the grid view and the channel view opens.

  • Page 430: View System Information Using The Touch Screen

    Pearl-2 User Guide View system information using the touch screen Item Description Flashing red means recording is in progress. Recording has an error. The recording timer shows the length of time that recording has Recording timer been in progress. Audio VU meter for the channel uses quasi-peak ballistics with samples averaged every 10 ms.
  • Page 431 Pearl-2 User Guide View system information using the touch screen Label Description Serial number Video grabber number Firmware version Network Information IP Address MAC Address Device Status System date System time Uptime CPU load (%) and Temperature (°Celsius) Storage Information (when available) Disk space available Pictogram of available disk space ...
  • Page 432 Pearl-2 User Guide View system information using the touch screen 3. Tap CPU load to toggle between the operating temperature (°Celsius) and CPU load (%). 4. Tap Back to return to the System Settings screen, or the Home icon to return to the channel view. If the system settings control icon won't appear when you tap the touch screen, it may be disabled.

  • Page 433: View System Information Using The Admin Panel

    Pearl-2 User Guide View system information using the Admin panel View system information using the Admin panel Get useful information about Pearl-2 on the Info page from the Configuration menu. You can view your current firmware level, the system hardware version (if available), and currently configured settings for a channel. View system information using the Admin panel 1.

  • Page 434: View Network Status

    Pearl-2 User Guide View network status 3. Tap below Device to show the device information. Tap a second time to show the serial number, grabber, and firmware values again. 4. Tap Back to return to the System Settings screen, or the Home icon to return to the channel view. If the system settings control icon won't appear when you tap the touch screen, it may be disabled.

  • Page 435: View 802.1X Network Connection Status

    Pearl-2 User Guide View 802.1x network connection status View the network status using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. From the Configuration menu, click Network. The Network configuration page opens. View 802.1x network connection status View the 802.1x network connection status in the following locations: the Connectivity status diagnostic in the Admin panel...

  • Page 436: View Channel Status And Stream Information

    Pearl-2 User Guide View channel status and stream information View channel status and stream information You can see information about the status of a channel on Pearl-2 from the channel's status page using the Admin panel, including: The status and uptime of encoder services Stream information and URLs Channel preview Active network connections...

  • Page 437: View The Video Output Port Status

    Pearl-2 User Guide View the video output port status NDI connections aren't currently displayed on the channel's status page under Connections. View the video output port status The current status of the video output port and attached video display appears at the top of the video output port configuration page.

  • Page 438: View Afu And File Transfer Progress

    Pearl-2 User Guide View AFU and file transfer progress Message Description screen. The video output port is configuring the display and will shortly output the Starting ... first frame. Running at w×h The video output port is functioning at the specified resolution. You can also view video output status using the Epiphan Live control interface.
  • Page 439 Pearl-2 User Guide View AFU and file transfer progress The Admin panel displays a history of uploaded files, which persists until the list is manually cleared. You can also restart the Pearl device to clear the list. You can also cancel file uploads manually using the Admin panel. For more information, see Manage the AFU queue Manage USB file transfer...
  • Page 440 Pearl-2 User Guide View AFU and file transfer progress View file transfer status using the Pearl-2 and Pearl Mini touch screen 1. Tap the gear icon. If the control icons aren't showing, tap anywhere on the touch screen. If the gear icon is not visible on the touch screen, tap the screen once to activate the control buttons.

  • Page 441: View Scheduled Cms Events And History

    Pearl-2 User Guide View scheduled CMS events and history 3. Tap File transfers to display the AFU Status page. To close the system information screen, tap Back in the upper-left corner of the screen to return to the System Settings view. Tap the Home icon to return to the channel view. View scheduled CMS events and history Using the Admin panel, select the Events menu to see up to 90 days of upcoming scheduled events and up to 90 days of ongoing and completed events for Pearl-2.
  • Page 442 Pearl-2 User Guide View scheduled CMS events and history If the time and zone settings of Pearl-2 are out of synchronization with Kaltura's scheduling server, an error appears on the Events page when you refresh the schedule. Configure the time settings on Pearl-2 to match the time and zone of Kaltura's scheduling server, see Configure date and time.

  • Page 443: Maintenance

    Pearl-2 User Guide Maintenance Maintenance Keep your Pearl-2 running smoothly using the latest firmware updates and maintenance features. Topics include: Power down and system restart Back up your Pearl device setup Perform a factory reset Firmware upgrade Support Register your device Storage capacity and maintenance Adjust the fan speed Power down and system restart...
  • Page 444 Pearl-2 User Guide Power down and system restart Power off the device using the Admin panel You can use the Admin panel to power off Pearl-2. The power button on Pearl-2 is a toggle switch. If you power off the device using the Admin panel, the power switch remains in the on state. To power back on, you must double press the power button.
  • Page 445 Pearl-2 User Guide Power down and system restart The power button for Pearl-2 is found on the front. To power off Pearl-2 manually, double-press (two successive fast presses and releases) the power button to initiate a safe power down. If the system is unresponsive, press and hold the power button for 4 seconds to force an immediate power down.

  • Page 446: Back Up Your Pearl Device Setup

    Pearl-2 User Guide Back up your Pearl device setup Back up your Pearl device setup Configuration presets are the perfect way to back up your Pearl device setup so that you can reapply it later without worrying if someone changes your settings or does a factory reset. You can create a configuration preset from the Configuration menu when you select Maintenance, see Configuration presets.

  • Page 447: Perform A Factory Reset

    Pearl-2 User Guide Perform a factory reset Perform a factory reset Administrators can use the Admin panel to perform a factory reset and restore the configuration of Pearl-2 to the manufacturer's original default settings. For a list of affected settings, see The Factory default configuration preset and Factory reset.
  • Page 448 Pearl-2 User Guide Firmware upgrade Topics include: Firmware upgrade Update the firmware The BIOS update section appears on the Firmware Update page only when your Pearl device system requires a BIOS update. For more information, see BIOS update. Check for firmware updates Your Pearl device automatically checks for firmware updates if the Enable connection to maintenance server option is checked on the Maintenance page of the Admin panel.
  • Page 449 Pearl-2 User Guide Firmware upgrade While the firmware is updating, the touch screen displays a firmware update in-progress notice. All streaming and recording functions stop until after the firmware upgrade is complete. Installing new firmware takes a few minutes, after which the system reboots. Depending on the upgrade, a disk rebuild may be required, causing the restart process to take more time.

  • Page 450: Bios Update

    Pearl-2 User Guide BIOS update 6. After the system reinitializes, go to the settings for your web browser and clear your web browser's cache. 7. Connect to the Admin panel and login as admin, see Connect to the Admin panel. 8.
  • Page 451 Pearl-2 User Guide BIOS update If the touch screen is enabled, a notice that the BIOS update is in progress appears. A notice that the BIOS update is in progress appears on the front screen. Do not interrupt power to the system during the BIOS update. 5.

  • Page 452: Register Your Device

    Pearl-2 User Guide Register your device 6. After the system reinitializes, go to the settings for your web browser and clear your web browser's cache 7. Connect to the Admin panel and login as admin, see Connect to the Admin panel.

  • Page 453: Support

    Pearl-2 User Guide Support Register using the Admin panel 1. Log in to the Admin panel as admin, see Connect to the Admin panel. 2. From the Configuration menu, select Firmware Upgrade. The firmware upgrade page opens. 3. Click Register in the banner at the top of the page, then enter the information on the registration form. Support Your Pearl device comes with a one-year complimentary support plan starting one year from the original product shipment date.
  • Page 454 Pearl-2 User Guide Support Download the logs using the Admin panel If requested by Epiphan support, you can download the logs files and/or "allinfo" data from your system. These files help our support team troubleshoot problems. 1. Login to the Admin panel as admin, see Connect to the Admin panel.
  • Page 455 Pearl-2 User Guide Support Your network must allow access to the Epiphan maintenance server, which has the domain name epiphany.epiphan.com. Pearl-2 must be able to resolve this domain name to connect to the Epiphan maintenance server for remote support. Remote support uses ports 22 and 30. Ensure that these ports are opened to allow remote communication. If your Pearl-2 is on a network that is protected from the Internet by a firewall, consult with your network administrator to configure your network to allow remote Internet access through the firewall for those ports and to add epiphany.epiphan.com to the network's allowed list.

  • Page 456: Storage Capacity And Maintenance

    Pearl-2 User Guide Storage capacity and maintenance 6. Test that Pearl-2 can access the maintenance server: a. From the Configuration menu, select Network. b. In Network Diagnostics, enter epiphany.epiphan.com and click ping. c. The result of the ping should show an IP address for epiphany.epiphan.com. Report any packet losses to Epiphan support.
  • Page 457 Pearl-2 User Guide Storage capacity and maintenance It’s good practice to monitor how much free space is available. If the amount of available storage is low, you can always remove some of the recorded files, see Manage recorded files Automatic file transfers.

  • Page 458: Adjust The Fan Speed

    Pearl-2 User Guide Adjust the fan speed 4. When the disk check is complete, the main page returns and a summary is shown. Adjust the fan speed You can adjust the internal fan speed using the Admin panel. The fan speed is set to maximum by default. We recommend leaving the fan speed at the maximum setting.

  • Page 459: Troubleshooting

    Pearl-2 User Guide Troubleshooting Troubleshooting Pearl devices have easy-to-use diagnostic tools to test connectivity status, check upload/download bandwidth, traceroute, and more to help you troubleshoot your Pearl device. You can also fine tune channel settings such as frame rate, resolution and bitrate to ensure optimal use of resources while streaming a quality video and fine tune the video input sources.
  • Page 460 Pearl-2 User Guide Diagnostic tools Using the Admin UI, diagnostic tools are accessed from the Configuration menu when you select Network. To learn how, see Run diagnostic tests using the Admin panel. Using the touch screen, the diagnostic tools are accessed when you tap Settings > Network and select Connectivity Status.

  • Page 461: Connectivity Status Results

    Pearl-2 User Guide Connectivity status results Connectivity status results The following table describes the Connectivity status diagnostics results shown on the touch screen and the Admin panel. Table 76 Connectivity status diagnostics results Diagnostic Description Check if an Ethernet cable is detected and connected to the Ethernet cable LAN.

  • Page 462: Run Diagnostic Tests Using The Admin Panel

    Pearl-2 User Guide Run diagnostic tests using the Admin panel Diagnostic Description 2, especially if Pearl-2 is behind a NAT on the network. An empty result means the IP address was not reported. When you run Connectivity status diagnostics using the Admin panel, additional networking information about Pearl-2 is displayed.

  • Page 463: Run Diagnostic Tests Using The Device Screen

    Pearl-2 User Guide Run diagnostic tests using the device screen 2. From the Configuration menu, select Network. The Network configuration page opens. 3. In the Network diagnostics section, select the diagnostic test to run from drop down. a. If Connectivity status is selected, the results display after you click Start. b.
  • Page 464 Pearl-2 User Guide Run diagnostic tests using the device screen Trace route: Trace the route that packet traffic takes to get from the Pearl device to a specified destination server on the network. Not all networks support traceroute. Bandwidth test: Display the available upload and download bandwidth speed in Mbps up to a maximum bandwidth of 1000 Mbps.
  • Page 465 Pearl-2 User Guide Run diagnostic tests using the device screen 2. Do one of the following: a. If Ping is selected, enter the destination server IP address or domain name in the empty field. b. If Trace route is selected, enter the destination server IP address or domain name to routetrace in the empty field.

  • Page 466: Troubleshooting Quick Reference

    Pearl-2 User Guide Troubleshooting Quick Reference Troubleshooting Quick Reference Use the follow quick reference table for help if you are experiencing problems or unexpected behavior from your Pearl device. Table 77 Troubleshooting Quick Reference Problem Action(s) to Resolve The most likely problem is that the 4K Feature add-on is not 4K features not working activated.
  • Page 467 Pearl-2 User Guide Troubleshooting Quick Reference Problem Action(s) to Resolve Reconnect your RTSP source to reset desynchronized time Time stamps between Pearl-2 and an stamps. Verify that you are using a local NTP server on your RTSP source are not synchronized. Pearl-2 as a time synchronization server for your RTSP source, Configure a time server.
  • Page 468 Pearl-2 User Guide Troubleshooting Quick Reference Problem Action(s) to Resolve certificate, even after you update the security certificate. Use a different web browser such as Firefox or update the version of my website your web browser, then add the security certificate for the website to the exceptions list.
  • Page 469 Pearl-2 User Guide Troubleshooting Quick Reference Problem Action(s) to Resolve 2. Increase the Bitrate value and/or decrease the Limit frame rate value in the Encoding menu. See Configure encoding. 3. Check network settings including filters, routers and application settings. Packet loss can result in stream failure.
  • Page 470 Pearl-2 User Guide Troubleshooting Quick Reference Problem Action(s) to Resolve exceeding this limit will render the file unplayable. Apple doesn't support MP3 audio. If your MP4 file is created with MP3 audio, you will not hear the audio during playback in There's no audio when I playback an MP4 QuickTime 10.

  • Page 471: Remove Black Bars (Matte) From The Video

    Pearl-2 User Guide Remove black bars (matte) from the video Problem Action(s) to Resolve ad hoc recordings and webcasts using Pearl-2. Contact your from Pearl-2 was denied. CMS administrator to either activate your CMS account or enable the necessary access rights. There are several possible causes of poor performance on web cameras: The camera itself might be malfunctioning.
  • Page 472 Pearl-2 User Guide Remove black bars (matte) from the video For example: Input signal resolution is 720×480 (a 3:2 aspect ratio) encoded resolution is 1280×800 (a 16:10 aspect ratio that is wider than the input resolution) Borders are added to the left and right of the image to preserve the narrower ratio of the input. Match output frame size with aspect ratio of input signal The output frame size is automatically matched only for a layout that has one source.
  • Page 473 Pearl-2 User Guide Remove black bars (matte) from the video 1. Connect to the Admin panel and login as admin, see Connect to the Admin panel. 2. To determine the input port name of the video source that's used in the channel, select the channel from the Channels menu and click Layouts.

  • Page 474: Use A Specific Edid For The Video Input Port

    Pearl-2 User Guide Use a specific EDID for the video input port Stretch the image You can remove the matte (black bars) by stretching the image to fit your output frame size using the custom layout editor. 1. Log in to the Admin panel as admin, see Connect to the Admin panel.
  • Page 475 Pearl-2 User Guide Use a specific EDID for the video input port Upload a new EDID In most cases, the factory installed default EDID works fine for sources connected to the HDMI ports on the Pearl device. However, there may be times when a connected video source uses resolutions that you do not want to use.

  • Page 476: Unstretch The Output Video

    Pearl-2 User Guide Unstretch the output video Restore factory default EDID When you no longer want a custom EDID assigned to an input port, you can restore the input port to use the factory default EDID. Currently there is no way to tell if your input port is using a custom EDID. If you are unsure, restoring to factory default is the best approach.

  • Page 477: Remove The Combing Effect On Images

    Pearl-2 User Guide Remove the combing effect on images 1. Connect to the Admin panel and login as admin. See Connect to the Admin panel. 2. From the Channels menu, select a channel and click Layouts. The custom layout editor page opens. 3.

  • Page 478: External Keyboard Shortcuts

    Pearl-2 User Guide External keyboard shortcuts External keyboard shortcuts You can use keyboard shortcuts with an external USB keyboard that is connected to Pearl-2. For information about connecting a USB keyboard, see Connect an external keyboard. Table 78 Keyboard shortcuts available for the different screens Item Description Channel View...
  • Page 479 Pearl-2 User Guide External keyboard shortcuts Item Description Events screen shift+C Create a new ad hoc event. shift+S Start/stop the current event. When it is the last text field on a screen, press Enter to move to Enter next screen (if available) or start an action on the current screen.
  • Page 480 Pearl-2 User Guide External keyboard shortcuts Item Description the previous screen.

  • Page 481: Limitations And Known Issues

    Limitations and known issues This section includes known issues or limitations that affect functionality or usability and ways that you can work around these limitations. Affecting firmware downgrades to 4.5.0 or earlier Pearl-2 systems that have serial numbers within the following ranges are not backwards compatible with firmware 4.5.0 and earlier.
  • Page 482 Affecting encoding Limitation: When Pearl-2 is overloaded, video frames or audio samples can be dropped causing variable frame rate and audio cracks. Workaround: Pearl-2 is a powerful system capable of many simultaneous tasks, but like any other computing device, it has finite resources. If this problem is observed, check the CPU load from your system's Info page. To reduce system load, do any of the following: disconnect unused video displays from Pearl-2's video output ports, delete unused channels and unused layouts, or reduce the complexity of layouts by scaling at the source instead of having the system scale, or reduce the number of sources in layouts, or reduce the frame size or frame...
  • Page 483 Cropping a video source to 16:9 using the layout editor may not scale correctly and can appear as a thin line in the layout editor. This happens when the device or web browser you're using with the admin interface has a different approach to composing layout.
  • Page 484 Affecting CMS integrations When configuring the primary channel and audio sources for a Pearl-2 remote recorder in Panopto, choosing a Pearl-2 channel that has no audio as the primary video source without choosing a primary audio source from another channel can cause the remote recorder's preview to not display properly in Panopto. Workaround: Choose a primary audio source from one of the other channels.
  • Page 485 States copyright law, trademark law, international conventions and other intellectual property laws. Epiphan, Epiphan Video, Epiphan Systems, Epiphan Systems Inc., and Epiphan logos are trademarks or registered trademarks of Epiphan Systems Inc., in certain countries. All Epiphan product names and logos are trademarks or registered trademarks of Epiphan.

  • Page 486: Software License

    Software license ATTENTION: THE SOFTWARE AND DOCUMENTATION PROVIDED UNDER THIS AGREEMENT ARE BEING LICENSED TO YOU BY EPIPHAN SYSTEMS INC. ("LICENSOR") AND ARE NOT BEING SOLD. THIS AGREEMENT CONTAINS LIMITATIONS ON REPRESENTATIONS, WARRANTIES, CONDITIONS, REMEDIES, AND LIABILITIES THAT ARE APPLICABLE TO THE SOFTWARE AND DOCUMENTATION. Epiphan Systems Inc.
  • Page 487 that are controlled by a Licensing String You shall only use that Licensing String with the copy of the Software for which it was issued and You shall not use that copy of the Licensing String with any other copies of the Software that You may have or make.
  • Page 488 ITS OR THEIR LICENSORS, SUPPLIERS, SUBCONTRACTORS, RESELLERS AND/OR DISTRIBUTORS MAKE ANY REPRESENTATIONS OR PROVIDE ANY CONDITIONS AND/OR WARRANTIES ABOUT THE SUITABILITY OF THE EPIPHAN HARDWARE PRODUCTS, SOFTWARE, SERVICES AND/OR DOCUMENTATION. NEITHER LICENSOR NOR ANY OF ITS AFFILIATES NOR ANY ITS OR THEIR LICENSORS, SUPPLIERS, SUBCONTRACTORS, RESELLERS AND/OR DISTRIBUTORS MAKE ANY REPRESENTATIONS OR PROVIDE ANY CONDITIONS AND/OR WARRANTIES WHATSOEVER ABOUT ANY INFORMATION AND/OR DATA THAT MAY BE PROCESSED BY OR MADE AVAILABLE USING ANY EPIPHAN HARDWARE PRODUCT AND/OR SOFTWARE OR ABOUT ANY THIRD-...
  • Page 489 any outstanding amounts owing to Licensor or any reseller or distributor. Upon any termination of this Agreement, Your license to the Software and Documentation will terminate and You shall destroy all copies of the Software and Documentation under Your control and certify such destruction to Licensor. 8.
  • Page 490 Epiphan Hardware Products, Software, Documentation or related information. 14. Intellectual Property: Epiphan, Epiphan Systems and Epiphan Video are tradenames, trademarks or registered trademarks of Epiphan Systems Inc. in certain countries. All Licensor product names and logos are trademarks or registered trademarks of Epiphan Systems Inc.
  • Page 491 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference 2. This device must accept any interference received, including interference that may cause undesired operation. Responsible party (US contact): Epiphan Video 459 Hamilton Avenue, Suite 301 Palo Alto, CA 94301, USA www.Epiphan.com...
  • Page 492 Other Jurisdictional Issues Epiphan makes no representation that its products or information in this document or its web site is appropriate or available for use in your jurisdiction. Those who choose to access the Epiphan web site or use Epiphan products do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable Submissions to Epiphan and Affiliated Servers Any information, including but not limited to remarks, suggestions, ideas, graphics, or other submissions, communicated to...

  • Page 493: Thank You For Choosing Epiphan

    Warranty All Epiphan Video systems have a 100% return to depot warranty for one year from the date of purchase. Technical support Epiphan’s products are backed by our professional support team. You can reach our team several ways: Email support@epiphan.com...

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