Troubleshooting - Kogan KALED70RU9310SUA User Manual

Smart hdr 4k uhd led tv
Table of Contents

Advertisement

TROUBLESHOOTING

Please make these simple checks before calling service. These tips
may save you time and money since charges for receiver installation
and adjustements of customer controls are not covered under your
warranty.
"Ghost" Or double image
This may be caused by obstruction to
the antenna may improve the picture.
No power
• Check if the TV's AC power cord is
plugged into the outlet.
• Unplug the TV, wait for 60 seconds.
Then reinsert plug into the outlet and
turn on the TV again.
No picture
• Check antenna connections at the rear
of the TV to see if it is properly
connected to the TV.
• Possible broadcast station trouble. Try
another channel.
• Adjust the contrast and brightness
settings.
• Check the closed captions control.
Some TEXT modes could block the
screen.
Good picture but no sound
• Increase the volume level by pressing
VOL+ button on the remote control or on
the TV side control panel.
• Press the MUTE button on the remote
control to ensure mute is o .
Good sound but poor color
Adjust the contrast, color and
brightness settings
Poor Picture
Poor picture quality may occur when an
activated S-VHS camera or camcorder is
connected to your TV and other
peripherals at the same time. Switch o
one of the peripherals.
Snowy picture and noise
Check the antenna connection
Horizontal dotted line
This may be caused by electrical
interference (e.g. hair dryer, nearby neon
lights, etc.) Turn o the equipment.
TV not responding to remote control
• Check whether the batteries are working.
Replace if necessary.
• Clean the remote control sensor lens on
the TV.
• You can still use the buttons on the side
of your TV.
Pixels (dots) that are always dark or
always lit
Your TV is precision-manufactured using
an extremely high level if technology.
However, sometimes pixels may not
display correctly.
These types of occurrences are inherent to
this type of product and do not constitute
a defactive product.
For our full TV troubleshooting guide,
head online to help.kogan.com
20

Advertisement

Table of Contents
loading

This manual is also suitable for:

9 ru9310 series

Table of Contents