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TROUBLESHOOTING
34
Parts & Features
Symptoms
The inside lamp in the
appliance does not
turn on.
The appliance door is
not closed tightly.
It is difficult to open
the appliance door.
Noises
Symptoms
The appliance is noisy
and generates
abnormal sounds.
Rattling noises
Popping noises
Lamp failure
• Close the door and re-open. If the lamp does not turn on, please contact
the LG Electronics customer information centre. Do not attempt removal
of the lamp.
Is the appliance leaning forward?
• Adjust the front feet to raise the front side slightly.
Were the shelves properly assembled?
• Refit the shelves if needed.
Did you close the door with excessive force?
• If you apply too much force or speed when closing the door, it may remain
briefly open before closing. Make sure that you do not slam the door
closed. Close the door gently.
Did you open the door right after you closed it?
• If you try to open the appliance door within one minute after you closed it,
you may have difficulties because of the pressure inside the appliance. Try
to open the appliance door again in a few minutes so that the internal
pressure stabilizes.
Is the appliance installed on a weak floor or improperly levelled?
• Install the appliance on a solid and flat area.
Does the rear of the appliance touch the wall?
• Adjust the installation position to allow enough clearance around the
appliance.
Are objects scattered behind the appliance?
• Remove the scattered objects from behind the appliance.
Is there an object on top of the appliance?
• Remove the object on top of the appliance.
Appliance is not resting evenly on the floor.
• Floor is weak or uneven or levelling legs need to be adjusted.
Contraction and expansion of the inside walls due to changes in
temperature.
• Normal Operation
Possible Cause & Solution
Possible Cause & Solution
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