Do you have a question about the Velop WHW01 and is the answer not in the manual?
Questions and answers
Arnold Huntington
March 17, 2025
after plugging the node into the Cox modem and power cycling, The whw01 reverts back to full red.
2 comments:
Mr. Anderson
March 17, 2025
A solid red light on the Linksys Velop WHW01 node indicates that it has lost connection to the internet. After connecting to the Cox modem and power cycling, this may happen due to one of the following reasons:
1. Modem Not Fully Reset – Some modems require a full reset when switching to a new router. Unplug the modem for a few minutes before reconnecting the Velop node. 2. ISP Authentication Issue – Some ISPs, including Cox, may require the modem to recognize the new device. Try connecting a computer directly to the modem to check if the internet works. 3. Incorrect Connection – Ensure the primary Velop node is connected to the modem using a properly rated Ethernet cable (CAT5e or higher) and plugged into the correct Ethernet port. 4. Modem Compatibility – Some modems need to be set to bridge mode when used with a third-party router. Check Cox’s modem settings. 5. Firmware or Configuration Issues – If the issue persists, perform a factory reset on the Velop node and set it up again.
If none of these steps resolve the issue, contacting Cox or Linksys support may be necessary.
This answer is automatically generated
Arnold Huntington
March 17, 2025
My computer has access to all internet sources, so, the Cox modem is "on the web"
Arnold Huntington
March 17, 2025
the node goes back to red after plugging into my Cox modem.
1 comments:
Mr. Anderson
March 17, 2025
The Linksys Velop WHW01 node turns red after connecting to your Cox modem because it has lost connection to the internet. A solid red light indicates no internet access, while a blinking red light means the node has lost connection to the primary node. You may need to check your modem's connection, restart both the modem and Velop node, or verify your internet service.
Need help?
Do you have a question about the Velop WHW01 and is the answer not in the manual?
Questions and answers
after plugging the node into the Cox modem and power cycling, The whw01 reverts back to full red.
A solid red light on the Linksys Velop WHW01 node indicates that it has lost connection to the internet. After connecting to the Cox modem and power cycling, this may happen due to one of the following reasons:
1. Modem Not Fully Reset – Some modems require a full reset when switching to a new router. Unplug the modem for a few minutes before reconnecting the Velop node.
2. ISP Authentication Issue – Some ISPs, including Cox, may require the modem to recognize the new device. Try connecting a computer directly to the modem to check if the internet works.
3. Incorrect Connection – Ensure the primary Velop node is connected to the modem using a properly rated Ethernet cable (CAT5e or higher) and plugged into the correct Ethernet port.
4. Modem Compatibility – Some modems need to be set to bridge mode when used with a third-party router. Check Cox’s modem settings.
5. Firmware or Configuration Issues – If the issue persists, perform a factory reset on the Velop node and set it up again.
If none of these steps resolve the issue, contacting Cox or Linksys support may be necessary.
This answer is automatically generated
My computer has access to all internet sources, so, the Cox modem is "on the web"
the node goes back to red after plugging into my Cox modem.
The Linksys Velop WHW01 node turns red after connecting to your Cox modem because it has lost connection to the internet. A solid red light indicates no internet access, while a blinking red light means the node has lost connection to the primary node. You may need to check your modem's connection, restart both the modem and Velop node, or verify your internet service.
This answer is automatically generated