Additional Information; Troubleshooting - Sony SLV-KF297PS Operating Instructions Manual

Additional Information

Troubleshooting

If you have any questions or problems not covered below, please consult your nearest Sony
service facility.
Symptom
The ON/STANDBY switch
does not function.
The power is turned on but the
unit does not operate.
The unit enters standby mode
or turns off automatically.
The playback picture does not
appear on the TV screen.
The picture is not clear.
The picture rolls vertically
during picture search.
The picture has no sound.
The tape starts playing as soon
as it is inserted.
The tape is ejected when you
press r REC.
Nothing happens when you
press r REC.
Remedy
• Connect the mains lead securely.
• Moisture condensation occurs. Turn the power off,
unplug the mains lead and leave the unit to dry for
over an hour.
• The auto safety system is triggered to protect your tape
and the unit's mechanism when there is something
wrong with the tape or when the mechanism is
overloaded. Press ON/STANDBY to restart the unit.
If the unit does not work after pressing ON/STANDBY
again, disconnect the mains lead from the mains. Wait
for at least 15 seconds. Then reconnect mains, and
press ON/STANDBY again. If the unit still does not
work, please consult your nearest Sony service facility.
• Make sure the TV is set to the video channel. If you
are using a monitor, set it to video input.
• Adjust the tracking with the $/4 TRACKING
NORMAL/SLOW buttons.
• Make sure the COLOR SYSTEM switch is set to the
position corresponding to the colour system which the
tape was recorded with.
• The video heads are dirty (see the next page). Clean
the video heads using a video head cleaning cassette.
If a cleaning cassette is not available in your area, have
the heads cleaned at your nearest Sony service facility
(a standard service charge will be required). Do not
use a commercially available liquid type cleaning
cassette other than Sony's, as it may damage the video
heads.
• The video heads may have to be replaced. Consult
your local Sony service facility for more information.
• Adjust the vertical hold control on the TV or monitor.
• The tape is defective.
• If you made A/V connections, check the audio cable
connection.
• The safety tab has been removed. To record on this
tape, cover the tab hole.
• Check that the safety tab has not been removed.
• Make sure the tape is not at its end.
• Select the correct source with the INPUT SELECT
switch, LINE 1 or LINE 2.
continued
Additional Information
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