Troubleshooting; General - Samsung RS27T5201 Series User Manual

Troubleshooting

Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.

General

Temperature
Symptom
Fridge/freezer does
not operate.
Fridge/freezer
temperature is
warm.
Fridge/freezer is
over-cooling.
Interior wall is hot.
Untitled-9 53
Possible causes
• Power cord is not plugged
in properly.
• Temperature control is not
set correctly.
• Refrigerator is located near
a heat source or direct
sunlight.
• Not enough clearance
between refrigerator and
nearby walls or cabinets.
• The refrigerator is
overloaded. Food is
blocking the refrigerator
vents.
• Temperature control is not
set correctly.
• Refrigerator has heat-proof
piping in the interior wall.
Solution
• Properly plug in the power
cord.
• Set the temperature lower.
• Keep the refrigerator away
from direct sunlight or a heat
source.
• We recommend that the gap
between the refrigerator and
nearby walls (or cabinets) is
more than 2" (50 mm).
• Do not overload the
refrigerator. Do not allow food
to block vents.
• Set the temperature higher.
• To prevent condensation
from forming, the refrigerator
has heat-proof piping in
the front corners. If the
ambient temperature rises,
this equipment may not
work effectively. This is not a
system failure.
English 53
2020-11-11 PM 3:15:32