Troubleshooting - Sony DR-BT30Q Operating Instructions Manual

Troubleshooting

If you run into any problems using this unit, use the following checklist.
Should any problem persist, consult your nearest Sony dealer.
Common
The unit is not turned on.
, Charge the battery of the unit.
, The unit is not turned on while
charging. Unplug the unit from AC
power adaptor and then turn on the
unit.
Pairing cannot be done.
, Bring this unit and the BLUETOOTH
device closer together.
Cannot make the
BLUETOOTH connection.
, Check that this unit is turned on.
, Check that the BLUETOOTH
connecting device is turned on and
the BLUETOOTH function is on.
, Connection with the BLUETOOTH
device may not be memorized on this
unit. Make the BLUETOOTH
connection from the BLUETOOTH
device to this unit soon after pairing
is complete.
, This unit or BLUETOOTH
connecting device is in sleep mode.
, The BLUETOOTH connection is
terminated. Make the BLUETOOTH
connection again.
Distorted sound
, Ensure that this unit is not receiving
interference from a wireless LAN,
other 2.4 GHz wireless device, or
microwave oven.
, Re-position this unit.
24
US
The correspondence
distance is short. (Sound
skips.)
, If a device that generates
electromagnetic radiation, such as a
wireless LAN, other BLUETOOTH
device(s), or a microwave oven is
nearby, move away from such
sources.
Cannot operate the unit.
(Connection has hung up.)
, Reset the unit. Pairing information is
not deleted by this operation.
Insert a small pin, etc., into the hole
at a slight angle, and push until you
feel a click.
When listening to
music
No sound
, Check that both this unit and the
BLUETOOTH device are turned on.
, Check that both this unit and the
BLUETOOTH device are making the
BLUETOOTH connection, A2DP
(Advanced Audio Distribution Profile).
, Check that music is being played
back by the BLUETOOTH device.
, Check that the volume of the unit is
not set too low.