SIYI MK15 User Manual
SIYI MK15 User Manual

SIYI MK15 User Manual

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MK15 User Manual V1.22
MK15
MINI HD HANDHELD
SMART CONTROLLER
USER MANUAL
V1.22
May 2022
1
2022 SIYI Technology Copyright

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Summary of Contents for SIYI MK15

  • Page 1 MK15 User Manual V1.22 MK15 MINI HD HANDHELD SMART CONTROLLER USER MANUAL V1.22 May 2022 2022 SIYI Technology Copyright...
  • Page 2 MK15 User Manual V1.22 Thank you for purchasing SIYI’s product. MK15 is a 15-kilometer range Android smart controller with dual 1080p and 180-ms low latency FPV, based on the full high-definition image transmission technology, which is completely and independently developed by SIYI Technology. The system is deeply optimized and integrated with Qualcomm 8-core CPU platform.
  • Page 3 MK15 User Manual V1.22 SIYI User Group - Facebook SIYI YouTube Channel (https://www.youtube.com/c/SIYITech) SIYI Official Store (https://shop.siyi.biz) SIYI Official AliExpress Store (https://siyi.aliexpress.com) 2022 SIYI Technology Copyright...
  • Page 4: Table Of Contents

    READ TIPS ................................. 1 Icons ..................................1 Safety ..................................1 Battery ..................................3 Memory Card (SD/TF) ............................4 How to Use SIM Card on MK15 .......................... 4 Storage/Carrying/Recycling ..........................5 1 INTRODUCTION ..............................6 1.1 Product Features ............................. 6 1.2 Parts .................................. 9 1.2.1 At a Glance ...............................
  • Page 5 4.1 Communication with GCS through USB COM (Serial)................59 4.2 Communication with GCS via Bluetooth ....................61 4.3 Communication with GCS through UDP ....................63 4.4 Solutions to Disconnection .......................... 64 5 SIYI FPV APP ............................... 66 5.1 Settings ................................66 2022 SIYI Technology Copyright...
  • Page 6 6.4.1 Dual SIYI IP Cameras ........................... 71 6.4.2 Dual Third-Party IP Cameras ....................... 71 6.4.3 SIYI HDMI Converter and SIYI IP Camera ..................72 6.4.4 SIYI HDMI Converter and Third-Party IP Camera ................72 6.4.5 Dual SIYI HDMI Converter ........................72 6.5 Common IP Addresses ..........................
  • Page 7: Read Tips

    Mandatory Mark Safety MK15 Mini HD Handheld Smart Controller is designed for professional application in specific industries, users who approach to the device should have at least the basic knowledge to operate it. Irregular or irresponsible manipulations to the device may cause damage, property loss, or human injuries.
  • Page 8 MK15 User Manual V1.22 Do not use any SIYI products to operate your aircraft / vehicle / model at places where are many people around (a square, a park), or at places with many obstacles (a street, a parking lot), or in fields with strong magnetic interference or wireless interference (an electricity plant, a radar station, railways), or in any other fields where an abnormal flight / operation may cause property loss or human injuries.
  • Page 9: Battery

    MK15 remote controller is equipped with a built-in and chargeable 10200mAh Li-on battery and a 20W PD fast charger. Please do read the precautions below. Always turn off MK15 remote controller before charging. It is forbidden to charge the remote controller while it is working.
  • Page 10: Memory Card (Sd/Tf)

    MK15 remote controller supports 4G network, like a smartphone. You can put an SIM card into the remote controller to activate the function. You can check if MK15 4G network is compatible with your local cellular network. 2022 SIYI Technology, All Rights Reserved...
  • Page 11: Storage/Carrying/Recycling

    LTE TDD: B34 / B38 / B39 / B40 / B41 EVDO / CDMA: BC0 Storage / Carrying / Recycling When your SIYI system is standby, or you are to bring it outdoors, or the system has expired of its service life, please do read the precautions below. CAUTION Always place your SIYI products at places where babies or kids do not reach.
  • Page 12: Introduction

    1.1 Product Features 15KM 1080P Image Transmission Once again SIYI made a breakthrough, applying this brand new and cutting edge high-definition image transmission technology on MK15 successfully. The technology comes with a smart ability to adapt its transmission to better frequency bands, which means it always goes to work on the band with least interference.
  • Page 13 MK15 User Manual V1.22 thermal imaging camera through one link. *The 180ms latency is an average result measured by using SIYI standard IP camera under the following conditions: H.265 format, 720p @ 30 fps, displayed in QGC v4.1 (low-latency mode): end-to-end latency is between 130 and 180ms.
  • Page 14 12 hours. The batteries’ stable and efficient discharging curve secures the system in running in high speed. *MK15 remote controller supports max 30W PD fast charging, which can charge the battery to 95% level in three hours.
  • Page 15: Parts

    MK15 User Manual V1.22 1.2 Parts 1.2.1 At a Glance Overview – Remote Controller Front 2022 SIYI Technology, All Rights Reserved...
  • Page 16 MK15 User Manual V1.22 Overview – Remote Controller Back 2022 SIYI Technology, All Rights Reserved...
  • Page 17: Button/Switch Types And Default Channel Definitions

    MK15 User Manual V1.22 1.2.2 Button / Switch Types and Default Channel Definitions MK15 remote controller comes with 13 physical channels and 16 communication channels in total. Communication channel 10 to 14 are also PWM channel 1 to 5 in default.
  • Page 18: Ports On Mk15 Transmitter

    MK15 User Manual V1.22 1.2.3 Ports on MK15 Remote Controller Overview – Remote Controller Top 2022 SIYI Technology, All Rights Reserved...
  • Page 19 MK15 User Manual V1.22 Overview – Remote Controller Bottom 2022 SIYI Technology, All Rights Reserved...
  • Page 20: Ports On Mk15 Air Unit

    MK15 User Manual V1.22 1.2.4 Ports on MK15 Air Unit 2022 SIYI Technology, All Rights Reserved...
  • Page 21: Technical Specification

    2G RAM, 16G ROM Dimension 189 x 138 x 41 mm (Antenna Folded) Weight 850 g Battery Capacity & Type 10200 mAh 7.4V 2S Li-on, 75.48 Wh Fast Charging Protocol PD 30W Battery Life 15 hours 2022 SIYI Technology, All Rights Reserved...
  • Page 22 14.8 ~ 58.8 V Power Input (4S ~ 14S) -10℃ ~ 55℃ Working Temperature IP67 FPV Camera Camera Angle FOV 120° Dimension 106 x 25 x 41 mm Weight 108 g Searchlight Power Consumption 2022 SIYI Technology, All Rights Reserved...
  • Page 23 MK15 User Manual V1.22 Luminous Flux 1 W / 120 ~ 140 lm LED Type Transparent LED Angle 120° Waterproof Level IP67 Working Temperature -10℃ ~ 55℃ 2022 SIYI Technology, All Rights Reserved...
  • Page 24: Packing List

    2 x MK15 Enterprise Transmitter 4 x Standard Omni Antenna 1 x MK15 Air Unit 2 x Standard Omni Antenna 4 x MK15 Long Range Antenna 1 x 8-Pin Cable 1 x Telemetry Cable 1 x S.Bus Cable (Male) 1 x PWM Cable...
  • Page 25 The difference between MK15 agriculture version and enterprise version are: 1. MK15 agriculture transmitter has no HDMI output. 2. MK15 agriculture Air Unit supports SIYI cameras only. It does not support a third-party IP camera or an HDMI camera. 3. The range of MK15 agriculture version is optimized for ground-to-ground transmission,...
  • Page 26: Mk15 Common Diagram

    MK15 User Manual V1.22 1.5 MK15 Common Diagram 2022 SIYI Technology, All Rights Reserved...
  • Page 27 MK15 User Manual V1.22 Mark Diagram ① means that MK15 Air Unit connects to only one IP camera or pod. You can use SIYI IP67 Camera (with searchlights), SIYI IP Camera, or Third-party IP Cameras / Pods. This diagram works when you purchase MK15 AG FPV Combo, or you purchase other MK15 combo to work with your available IP cameras / pod.
  • Page 28: Mk15 Dual Remote Combo Diagram

    MK15 User Manual V1.22 1.6 MK15 Dual Remote Combo Diagram 2022 SIYI Technology, All Rights Reserved...
  • Page 29: Indicator Definition

    ⚫ RC Relay: One transmitter controls the drone to fly to the appointed location, then the pilots switch control to the other transmitter to finish the flight mission. In Dual Remote mode, MK15 Air Unit connects up to two IP cameras through the FPV Hub, and it can connect HDMI camera through the HDMI converter.
  • Page 30: Transmitter Indicator

    Slow Red Blinks: Firmware does not match. Triple Red Blinks: Image transmission initialization failed. Four-time Red Blinks: Transmitter requires calibration. Red-Green-Red-Green-Red Blinks: Unexpected power off of MK15 Android system. Slow Yellow Blinks: Transmitter power voltage abnormal. Double Yellow Blinks: Transmitter Bluetooth is not identified.
  • Page 31: Air Unit Indicator

    Yellow Blinks: Low voltage alert (voltage input from PMU is lower than 12V). Solid Green: Perfect communication, 100% data package received. Green Blinks: Blinking speed indicates MK15 system’s signal strength. The faster it blinks, the worse the signal is. Slow Green Blinks: 95% to 99% data package received.
  • Page 32: Get Ready To Use Mk15

    Power Off: Long press. When MK15 transmitter is working, press and hold the power button for about two seconds, Android system will pop up a window with some icons. Touch the power- off icon to power off MK15 transmitter.
  • Page 33: Charging

    Screen Off: When MK15 transmitter is working, press the power button once, transmitter monitor will be off for saving battery power. 2.1.2 Charging You can charge MK15 transmitter only when it is powered off and using the original PD fast charger. Steps 1.
  • Page 34: How To Place Mk15 Antennas

    MK15 User Manual V1.22 2.2 How to Place MK15 Antennas Both MK15 transmitter and MK15 Air Unit are using SMA male connector for fixing antenna. Please make sure that the connectors are screwed tight in case of any influence to transmission quality and range.
  • Page 35: How To Place Air Unit Antenna

    As shown in the photo below, Air Unit antenna should be placed vertically from the carbon fiber board or the arms and the head points downward, and its flat side should always point to your transmitter. 2022 SIYI Technology, All Rights Reserved...
  • Page 36 The two Air Unit antennas should be placed apart from each other with a distance not less than 50 mm. To get the best transmission performance, please make sure that the antennas are not blocked or obstructed in operation. 2022 SIYI Technology, All Rights Reserved...
  • Page 37: Siyi Tx App

    MK15 User Manual V1.22 3 SIYI TX APP Users can configure MK15 transmitter in the pre-installed application “SIYI TX”. 2022 SIYI Technology, All Rights Reserved...
  • Page 38: Channels

    This chapter was made according to “SIYI TX” v1.1.197. 3.1 Channels Channel settings of End Point, Middle Point, Channel Reverse, and Channel Mapping. 3.1.1 End Point MK15 transmitter’s default End Point range is between 1050 and 1950. 2022 SIYI Technology, All Rights Reserved...
  • Page 39: Middle Point

    Select a target channel and input your required maximum or minimum channel value. It’s done. 3.1.2 Middle Point The default Middle Point value is “0”. Select a target channel and input your required middle point value. It’s done. 2022 SIYI Technology, All Rights Reserved...
  • Page 40: Channel Reverse

    Select a target channel. Then touch the “Normal” or “Reversed” button. It’s done. 3.1.4 Channel Mapping MK15 transmitter has 13 physical channels, an RSSI channel, and 16 communication channels. Users are allowed to define or map the physical channels (buttons, switches, joysticks) and the RSSI channel to the communication channels freely.
  • Page 41: Datalink

    In Datalink Settings you can check the device ID, switch datalink connection and flight controller type, and configure customized baud rate. About Datalink Settings Device ID: Display the device ID of the integrated Bluetooth module in MK15 transmitter. 2022 SIYI Technology, All Rights Reserved...
  • Page 42: Connection

    UART: Telemetry data goes through the built-in Android UART port. *Only for specific GCS, such as BOYING, JIYI, and VKFLY. *Developers can acquire SDK from SIYI to use the port for their GCS. USB COM: Telemetry data goes through the built-in CP2102 port.
  • Page 43: Flight Controller

    Currently supported flight controller models are: JIYI (K3A or K++), BOYING (Paladin), PIX, VKFLY (V7AG), and Customized flight controllers. Mark Please make sure that MK15 transmitter and received are bound before switching flight controller type. 2022 SIYI Technology, All Rights Reserved...
  • Page 44: Baud Rate

    If your flight controller model was not found in the list, please choose “Custom” and manually configure the baud rate of your flight controller in this page. Mark Please make sure that MK15 transmitter and received are bound before configuring baud rate, otherwise it would fail. 3.3 System In “System Settings”...
  • Page 45: Bind

    1. In “SIYI TX” application, go to “System” page, then touch “Bind - Start”. 2. Transmitter status indictor will turn to “Red Fast Blinking”. In “Bind” menu, it displays “Binding”. 3. Press and hold the binding button on MK15 Air Unit for about two seconds, Air 2022 SIYI Technology, All Rights Reserved...
  • Page 46: Frequency Self-Adapting

    Mark After turning on the function in “SIYI TX”, please restart MK15 transmitter, otherwise it won’t work. The function is not implemented at this moment.
  • Page 47: Throttle Type

    MK15 User Manual V1.22 3.3.3 Throttle Type Switch throttle joystick type. Available types are Mode 1, Mode 2, Mode 3, and Custom. 3.3.4 Wireless Mode 3.3.5 Joystick Deadzone 2022 SIYI Technology, All Rights Reserved...
  • Page 48: Status

    Link Status page digitalized MK15 system’s transmission quality by displaying the link’s real-time status in numbers and percentage. About Link Status Loss Rate: Loss percentage of data package which failed to be received by MK15 transmitter per second. Received Pack: Quantity of data package which are successfully received by MK15 transmitter per second.
  • Page 49: Failsafe

    MK15 User Manual V1.22 3.5 Failsafe After finishing binding your MK15 transmitter to MK15 Air Unit for the first time, please do configure the system with Failsafe function immediately. Failsafe function is to avoid model crash by keeping Air Unit outputting the pre- configured channel value when the Air Unit lost communication with transmitter.
  • Page 50 4. If you require a specific value in the channel, please turn on Failsafe switch first and turn the “Hold” button to “Custom”. Then input your required channel value. 5. After configuration, the channel would output the value if Air Unit lost communication to transmitter. Mark 2022 SIYI Technology, All Rights Reserved...
  • Page 51: Buttons / Dials

    MK15 transmitter supports changing the way that the buttons and the dials work by software. 3.6.1 Buttons The function changes the way that the four buttons (A, B, C, D) on MK15 transmitter works. 2022 SIYI Technology, All Rights Reserved...
  • Page 52: Dials

    If the button is under “3-Stage” status and is in middle position, the LED will blink. 3.6.2 Dials The function changes the way that the two dials (LD, RD) on MK15 transmitter works. 2022 SIYI Technology, All Rights Reserved...
  • Page 53: Joystick Calibration

    3.7 Joystick Calibration Joystick calibration function help users calibrate both joysticks’ middle positions and maximum/minimum positions. Regular calibration helps maintain control accuracy of the joysticks. 2022 SIYI Technology, All Rights Reserved...
  • Page 54 2. In “Joystick Calibration” page, touch “Start”, the page shows as below. 3. According to the tips, if joystick coordinates are not “(0, 0)” when both joysticks are standstill, it shows that joystick middle points are displaced. Please touch “next” and do not touch joysticks. 2022 SIYI Technology, All Rights Reserved...
  • Page 55 Please follow the tips again to push each joystick to its maximum/minimum positions on all four dimensions. Up: 0, 100 Down: 0, -100 Left: -100, 0 Right: 100, 0 Then touch “Finish”. 2022 SIYI Technology, All Rights Reserved...
  • Page 56: Dial Calibration

    (-100 or 100), you shall calibrate them immediately. 3.8 Dial Calibration Dial calibration function help users calibrate both dials’ middle positions and maximum/minimum positions. Regular calibration helps maintain control accuracy of the dials. 2022 SIYI Technology, All Rights Reserved...
  • Page 57 3. According to the tips, if dials’ coordinates are not “(0, 0)” when both dials are standstill, it means that dial middle points are displaced. Please touch “next” and do not touch the dials. 2022 SIYI Technology, All Rights Reserved...
  • Page 58 Please follow the tips again and push each dial to its maximum and minimum position. Then touch “Finish”. 5. Dial Calibration page will return to its initial page. Dial calibration is finished. 2022 SIYI Technology, All Rights Reserved...
  • Page 59: Multiple Links

    (-100 or 100), you shall calibrate them immediately. 3.9 Multiple Links The Multiple Links feature only comes with MK15 Dual Remote Combo, which includes details of its two main function “RC Relay” and “Dual RC”. 2022 SIYI Technology, All Rights Reserved...
  • Page 60: Rc Relay

    The function can be widely used in enterprise drones for inspecting power lines, drone delivery and cargo shipping. Steps 1. Prepare a MK15 Dual Remote Combo. 2. Go to “Multiple Links – Function Type”, assign the two transmitters as “Relay TX- A” and “Relay TX-B”.
  • Page 61: Dual Rc

    5. RC Relay settings are finished. 3.9.2 Dual RC Dual RC function is developed for certain enterprise applications. In this mode, two transmitters control one Air Unit, one transmitter can be assigned to control drone 2022 SIYI Technology, All Rights Reserved...
  • Page 62 Steps 1. Prepare a MK15 Dual Remote Combo. 2. Go to “Multiple Links – Function Type”, assign the two transmitters as “Dual RC TX-A” and “Dual RC TX-B”. 3. Bind “TX-A” and “TX-B” with the Air Unit in turns.
  • Page 63 6. Dual RC settings are finished. Mark Dual RC function works similar to Wireless Coach function. So, MK15 Dual Remote Combo can be used for drone training and education. DANGER When Dual RC function is enabled and “TX-A” lost control to the Air Unit, “TX-B” will lose control to the Air Unit, either.
  • Page 64: Device Info

    MK15 User Manual V1.22 3.10 Device Info About Device Info 2022 SIYI Technology, All Rights Reserved...
  • Page 65: Datalinks

    4.1 Communication with GCS through USB COM (Serial) Let’s take QGroundControl as an example. 1. In “SIYI TX” app, go to “Datalink”, and choose “USB COM” in “Connection”. 2. Open QGC, the software will pop up a window to ask if “Allow QGroundControl to access CP2102 USB to UART Bridge Controller?”...
  • Page 66 “57600”, then touch “OK” to return to the Comm Links page. 5. Touch the configured “Serial” connection and touch “Connect”, USB COM (Serial) connection is finished. Mark MK15 supports different baud rates. This guide uses common baud rate “57600” for your reference. 2022 SIYI Technology, All Rights Reserved...
  • Page 67: Communication With Gcs Via Bluetooth

    4.2 Communication with GCS via Bluetooth Let’s take QGroundControl as an example. 1. In “SIYI TX” app, go to “Datalink”, and choose “Bluetooth” in “Connection”. 2. In Android OS, go to “System Settings - Bluetooth”, search the Bluetooth device with the same ID shown in “Device ID” (“SIYI 68********”), and pair.
  • Page 68 MK15 User Manual V1.22 5. Touch the Bluetooth device of which the name is starting with “SIYI-XXXXXXX”, then touch “OK” to go back to the Comm Links page. 6. Touch the configured “Bluetooth” connection and touch “Connect”, Bluetooth connection is finished.
  • Page 69: Communication With Gcs Through Udp

    4.3 Communication with GCS through UDP Let’s take QGroundControl as an example. 1. In “SIYI TX” app, go to “Datalink”, and choose “UDP” in “Connection”. 2. Go to “Application Settings” in QGC, touch “Comm Links” and “Add” a new connection.
  • Page 70: Solutions To Disconnection

    4.4 Solutions to Disconnection If MK15 system failed to establish telemetry link with GCS, please try to follow the steps below to investigate possible reasons. 1. Confirm if MK15 transmitter is bound with MK15 Air Unit.
  • Page 71 MK15 User Manual V1.22 3. In “SIYI TX” app, go to “Status” page to check connection status between MK15 transmitter and MK15 Air Unit. When connection is normal, data “download” is not 0. If it is “0”, please go back to check step 1 and 2.
  • Page 72: Siyi Fpv App

    MK15 User Manual V1.22 5 SIYI FPV APP SIYI FPV is an Android application developed by SIYI Technology and for configuring image transmission, displaying video stream, and monitoring link status on SIYI smart controllers, remote controllers, and FPV modules. 5.1 Settings In the “Settings”...
  • Page 73: Link Status

    Display the link status directly over the FPV image. About Link Status OSD: Overlay display of the link status information on the SIYI FPV videos stream. Mavlink OSD: Overlay display of the Mavlink telemetry information on the SIYI FPV video stream, for customers who do not read the Mavlink telemetry stream from a GCS.
  • Page 74: About Siyi Fpv

    MK15 User Manual V1.22 5.3 About SIYI FPV Displays the software version of SIYI FPV and common contact information of SIYI Technology. 2022 SIYI Technology, All Rights Reserved...
  • Page 75: Image Transmission

    HD image transmission. It connects to most IP cameras and pods on market and can connect to HDMI cameras/pods through an HDMI converter. Please refer to the diagram in Chapter 1.5 of this manual to connect your SIYI IP Camera, Third-Party IP Camera/Pod, or HDMI Camera/Pod with MK15 Air Unit.
  • Page 76: Using Hdmi Cameras / Pods

    4. Go back to QGC home page to check image display. 6.3 Using HDMI Cameras / Pods If you use SIYI original HDMI converter to connect MK15 Air Unit with your HDMI camera, please refer to the steps below for acquiring image transmission.
  • Page 77: Dual Video Stream Connection

    MK15 User Manual V1.22 6.4 Dual Video Stream Connection After connecting the FPV Hub to MK15 Air Unit, dual video stream will work in many ways. 6.4.1 Dual SIYI IP Cameras The two SIYI IP Cameras coming with MK15 Agriculture Dual FPV Combo are default to be Camera A and Camera B assigned with different IP addresses “192.168.144.25”...
  • Page 78: Siyi Hdmi Converter And Siyi Ip Camera

    MK15 User Manual V1.22 the FPV Hub. Then open SIYI FPV app, input the IP addresses in the bar and you will see two video streams. 6.4.3 SIYI HDMI Converter and SIYI IP Camera The HDMI converter coming with MK15 Enterprise HDMI Combo or sold alone is default to be HDMI Converter A, of which the IP address is “192.168.144.30”.
  • Page 79: Common Ip Addresses

    Mark Dual video stream does not work when the two streams use the same IP address. For more details about the IP addresses of the MK15 parts, please refer to the chapter 6.5 in this manual. 6.5 Common IP Addresses MK15 Air Unit IP Address: 192.168.144.11...
  • Page 80: Solutions To No Image

    ⚫ Transmitter and Air Unit status indicator is red. ⚫ Air Unit image transmission indicator is orange. 2. Open “SIYI FPV” app and check if the IP address of the camera or the HDMI converter is input correctly. SIYI IP camera and HDMI converter have been labeled with their IP addresses before delivery.
  • Page 81: Output Transmitter Image Display To Other Device

    SIYI immediately. 6.7 Output Transmitter Image Display to Other Device There are two ways to output MK15 transmitter image display to other devices. 6.7.1 Through Transmitter HDMI Port Let’s take an example of outputting image to an HDMI monitor.
  • Page 82: Through Wifi Hotspot

    2. Then tap on “Network & Internet – Hotspot & Tethering – Wi-Fi Hotspot”. 3. Enable “Wi-Fi Hotspot”, configure the hotspot name and its password. 4. Connect the laptop’s WiFi to the MK15 Android “Hotspot”. 5. Open QGroundControl GCS on the laptop. Go to “Application Settings - Video”.
  • Page 83 MK15 User Manual V1.22 6. In “RTSP URL”, input the RTSP address of the camera or HDMI converter connected with MK15 Air Unit, then you will see the image from the camera or HDMI converter. Mark If the same video stream is displayed in the device connected to MK15 transmitter Wi-Fi hotspot and in MK15 transmitter at the same time, then the displayed image may delay because of bandwidth limit.
  • Page 84: Android Os

    7.2 Import and Install App 7.2.1 Through TF Card Save files into your TF card and insert the card into the TF card slot at bottom MK15 transmitter. Copy the files from the TF card to MK15 system storage, then go to “Files”...
  • Page 85: Through Usb Drive

    MK15 User Manual V1.22 7.2.2 Through USB Drive Save files into your U disk and insert the card into the USB port on top of MK15 transmitter. Copy the files from your USB disk to MK15 system storage, then go to “Files”...
  • Page 86: Firmware Upgrade

    MK15 User Manual V1.22 8 Firmware Upgrade Both MK15 Ground Unit and MK15 Air Unit support firmware upgrading through PC. Before upgrading, it is necessary to prepare the tools, software, and firmware below. ⚫ SIYI Assistant (PC Software) ⚫ MK15 Transmitter RF Firmware ⚫...
  • Page 87 MK15 User Manual V1.22 Above tools come with MK15 package. Fast charging cable and converter can be used to upgrade MK15 Air Unit firmware. MK15 RF Firmware Upgrade Steps 1. Install “SIYI Assistant” into your Windows device. 2. Use the upgrade cable to connect your Windows device’s USB port to MK15 ground unit’s upgrade port.
  • Page 88 MK15 User Manual V1.22 4. If MK15 ground unit RF firmware is not the latest, then click the “Select File” button in the “RC” line to import the latest ground unit RF firmware. Then click “Upgrade” and wait till it is “100%” finished.
  • Page 89: After-Sale Service

    ⚫ Product Defect ⚫ Product Damage SIYI products under the two situations can be sent back to SIYI for repairing. Defect products with valid warranty can be repaired for free. Defect products without valid warranty or damaged products should be charged of repair fees after repairing.
  • Page 90: Warranty

    It is requested beyond seven (7) calendar days of receiving a product. A product sent to SIYI for Return & Refund Service does not include all original accessories, attachments or packaging, or any item is not in new or like-new condition, i.e., with cracks, dents, or scratches.
  • Page 91: 15-Day Replacement

    Damage is caused to the product by uncontrollable external factors, including fire, floods, high winds, or lightning strikes. A product is not delivered to SIYI within seven (7) calendar days after Return & Refund Service confirmation is sent from SIYI.
  • Page 92 Damage is caused by uncontrollable external factors, including fires, floods, high winds, or lightning strikes. Received product has not been sent back to SIYI seven (7) calendar days after replacement confirmation from SIYI. Proof of damage during transit issued by the carrier cannot be provided.
  • Page 93: 1-Year Warranty Repair

    Charges may apply for services not covered by this Limited Warranty. Please contact SIYI for information specific to your location. Please note that the warranty service is only available in the respective SIYI service regions where you purchased your SIYI product.
  • Page 94 Damage caused by reliability or compatibility issues when using unauthorized third- party parts. Damage caused by operating the unit with a low-charged or defective battery. Products or parts with an altered identification label or from which the identification label has been removed. 2022 SIYI Technology, All Rights Reserved...
  • Page 95: Fcc Statement

    2022 SIYI Technology, All Rights Reserved...
  • Page 96 RF Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. 2022 SIYI Technology, All Rights Reserved...
  • Page 97 MK15 User Manual V1.22 SIYI Technology (Shenzhen) Co., Ltd Business Inquiry: info@siyi.biz Phone: +86 400 838 2918 AS Center: support@siyi.biz 2022 SIYI Technology, All Rights Reserved...

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