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D-Box Vibe Manual

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222-914-0009-EN5
August 2023
222-914-0009-EN5

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Summary of Contents for D-Box Vibe

  • Page 1 222-914-0009-EN5 August 2023 222-914-0009-EN5...

  • Page 2: Table Of Contents

    PLAY..............................15 Content synchronization using the audio sensor (Basic Setup) ........... 15 Content synchronization using the AUDIO IN Jack ..............16 Content synchronization & D-BOX Coded Gaming using a Windows PC ........17 TROUBLESHOOTING ......................... 22 10.1 Haptic seat not detected / Fault in System ................22 10.2...

  • Page 3: Regulatory Compliance Statements

    Supplier's Declaration of Conformity 47 CFR § 2.1077 Compliance Information Unique Identifier Trade Name: D-BOX Technologies Inc., Model No.: H300 Responsible Party – U.S. Contact Information D-BOX Technologies Inc. 2172 Rue de la Province, Longueuil, Quebec J4G 1R7 Canada...

  • Page 4: Important Safety Instructions

    D-BOX Technologies Inc. is in no way responsible for any damages of any kind arising from the use of this D- BOX Haptic System and the owners and/or users of this D-BOX Haptic System hereby agree not to hold D- BOX Technologies Inc.
  • Page 5 Please make sure to provide the serial number of your VIBE chair when contacting the D-BOX Support. The serial number is available in your D-BOX HaptiSync app. It is also located on the shipping box as well as on the...

  • Page 6: D-Box Vibe Specifications

    D-BOX VIBE SPECIFICATIONS: TECHNICAL SPECIFICATIONS 120V, 50/60 Hz, 2A POWER REQUIREMENTS (Max.) 230V, 50/60 Hz, 1.1A MAXIMUM LIFTING CAPACITY 250 lbs (122 kg) MAX ANGULAR DISPLACEMENT FOR PITCH +/- 5° MAXIMUM VELOCITY 100 mm/s MAXIMUM ACCELERATION +/- 1 g-force FREQUENCY RANGE...

  • Page 7: Package Contents

    If any part appears to be broken, contact the D-BOX Support Team. 3. CHAIR ASSEMBLY Your new D-BOX VIBE chair comes preassembled. Please follow the steps below to complete the assembly: STEP 1: Install your new chair on a flat surface to ensure a proper operation:...

  • Page 8: Chair Components

    Flip manually the backrest to its upright position: STEP 4: Secure the backrest by tighten both screws located at the rear bottom of the seat using a 13mm wrench: 4. CHAIR COMPONENTS Seat Controller Panel D-BOX Haptic Module D-BOX HaptiSync Swivel Base Processor 222-914-0009-EN5...

  • Page 9: Seat Controller

    4.1 Seat Controller Your D-BOX VIBE chair is equipped with a control panel located on the outside of the right armrest: Power Operation Button Used to turn the power of the VIBE chair. Audio Line In Used to connect a 3.5mm analog stereo audio source to sense the audio content.

  • Page 10: D-Box Haptisync Processor

    4.2 D-BOX HaptiSync Processor The D-BOX HaptiSync Processor is located at the back of the chair right beside the haptic module: TO HAPTIC SYSTEM Used to connect the IEC power cable to the D-BOX Haptic Module. POWER Used to connect the IEC power cable to the wall outlet.

  • Page 11: D-Box Haptic Module

    4.3 D-BOX Haptic Module POWER Used to connect the IEC power cable to the D-BOX HaptiSync Processor. USB INPUT Used to connect the USB cable to the D-BOX HaptiSync Processor. Power Switch Used to turn ON/OFF the chair. 5. SYSTEM CONNECTION...

  • Page 12: D-Box Vibe Configuration

    Create your D-BOX account at https://connect.d-box.com/. This is mandatory to have access to the D-BOX Coded Video mode. • Activate your D-BOX Connect account by clicking the link in the email you received. You will be automatically redirected to the D-BOX Connect home page. Visit this page for detailed instructions:...

  • Page 13: D-Box Haptisync Subscription

    I have a promo code. How do I use it in D-BOX Connect? 6.3 D-BOX HaptiSync App Installation The D-BOX HaptiSync App is an application that is compatible with iOS, Android, and Windows devices. This app allows you to manage and customize your D-BOX VIBE chair.

  • Page 14: Haptisync Recognition Technology

    This recognition technology matches the audio to a specific D-BOX haptic code. Since the library contains thousands of haptic codes, some titles may take longer to be recognized. To maximize your system’s performance, please take the following steps: •...

  • Page 15: Calibrate Your System

    It is now the time to enjoy your new D-BOX VIBE chair with your favorite immersive content! a) D-BOX has a comprehensive library of haptic codes for you to discover (or re-discover) a movie or series with immersive haptic effects.

  • Page 16: Content Synchronization Using The Audio In Jack

    9.2 Content synchronization using the AUDIO IN Jack This option allows you to connect an analogue stereo source to the 3.5mm AUDIO IN port from the seat controller or the Haptic Processor. This option is suitable if you get synchronization errors when using the integrated audio sensor because the sound level is too low.

  • Page 17: Content Synchronization & D-Box Coded Gaming Using A Windows Pc

    9.3 Content synchronization & D-BOX Coded Gaming using a Windows PC This option allows you to play D-BOX coded video, coded games or use the Adaptive Gaming Mode from your Windows PC. This setup requires to unplug the USB cable from the Haptic Module and connect a new USB...
  • Page 18 9.3.1 D-BOX Control Panel The D-BOX Control Panel allows you to configure system parameters such as the global intensity level, Motion /Vibration Balance, and latency. There is also a test button to verify that your system is working properly. Default Mode: Park: Haptic Module will go to its lower position when there are no haptic activities (minimum electrical consumption).
  • Page 19 9.3.2 D-BOX Game Center The D-BOX Game Center is an application to install the D-BOX compatible games haptic codes as well as manage and edit games profile. NOTE: A D-BOX Connect account is required to install and receive software & haptic code updates.
  • Page 20 This application allows you to build, modify and activate your Adaptive Gaming profiles. You can also share your favorite profiles with other D-BOX users! 9.3.4 D-BOX HaptiSync App This application allows you to setup and control your D-BOX VIBE chair for the D-BOX Coded Video or Adaptive Audio modes: 222-914-0009-EN5...
  • Page 21 9.3.5 D-BOX System Monitor This application displays live health and operational data on your D-BOX VIBE chair. This is useful to troubleshoot your system: 9.3.6 D-BOX Stimuli Presenter The D-BOX Stimuli Presenter is a keyboard-controlled application to send basic signals to the haptic system,...

  • Page 22: Troubleshooting

    STEP 1: Verify that all cables are firmly plugged in to the corresponding ports (see section 5). STEP 2: Make sure your D-BOX VIBE chair is connected to a grounded electrical outlet. If you must use an extension cable, use a 3-wire cable with properly grounded plugs. Don’t connect to a circuit with a GFCI breaker.
  • Page 23 If the status indicates Fault in System, try the following steps: STEP 1: Do a visual inspection of your setup to make sure nothing prevents the Haptic Module from moving properly. STEP 2: Press the heart icon to access the HAPTIC SYSTEM STATUS page then apply the filter by selecting Faults Only: 222-914-0009-EN5...
  • Page 24 Actuator Hard Fault going to its lowest position. Proceed with a power cycle of the Haptic Module. If error persists, contact D-BOX Customer Support. Visually inspect the entire length of the USB cable for obvious signs of damage. Make sure the chair is connected to a grounded electrical...

  • Page 25: Content Recognition Issues (D-Box Coded Video)

    10.2 Content recognition issues (D-BOX Coded Video) When playing a D-BOX encoded title, you should see the name of the title and its corresponding timeline as follow: In case of issue, please follow the steps below: Step 1: Make sure the HaptiSync Mode is set to D-BOX Coded Video:...
  • Page 26 *You can also access the full catalogue from D-BOX Plus here. If the title is present in the full catalogue but not in your local library, you might have an issue with your internet connection or your account.

  • Page 27: Parts Replacement

    PARTS REPLACEMENT 11.1 Seat controller / microphone replacement Step 1: Insert a flat screwdriver into the top openings between the cover and the seat controller moulding and gently rotate the screwdriver to separate the cover: Do not lift the cover from the intensity switch! Step 2: Remove the microphone from its socket.

  • Page 28: How To Replace The Haptisync Processor

    Step 3: Disconnect the black connector from the board by pressing the latch. Disconnect the audio cable then remove the electronic board: Audio cable Press the latch Step 4: Connect the new board then proceed with the reassembly (steps 3 to 1). 11.2 How to replace the HaptiSync Processor Step 1: Disconnect the audio cable and board connector (see section 11.1).

  • Page 29: How To Replace The D-Box Haptic Module

    Reconnect the seat controller PCB connectors and put back the cover (see section 11.1). 11.3 How to replace the D-BOX Haptic Module Step 1: Using a 13mm socket, remove the three screws that hold the seat cushion in place underneath the seat:...
  • Page 30 Step2: Remove the seat cushion then remove the central screw using a 15 mm socket: Step 3: Using the D-BOX disassembly tool, turn counterclockwise the red handle to reach its maximum: Step 4: Install the tool in the same holes that keep the seat cushion in place then hand-tighten the same...
  • Page 31 Step 5: Turn clockwise the red handle until the seat frame pops out from the Haptic Module: Step 6: Hold the circular base with the foot then rotate the Haptic Module until reaching the stopper. Continue to rotate the module than pull it to remove it: Step 7: Insert the new Haptic Module into the hole of the circular base: Make the seat is oriented properly.
  • Page 32 Step 8: Remove the D-BOX disassembly tool from the seat frame. Insert the seat frame on top of the new Haptic Module then tighten the bolt + washer using a 15mm socket: Step 9: Install the seat cushion on top of the seat frame then tighten the bolts using a 13mm socket:...

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