Honeywell TrueDRY DR65A2000 Professional Installation Manual page 16

Troubleshooting (continued)
Problem
Fan does not run
with ventilation
activated.
Compressor runs
briefly but cycles on
& off with humidity
control turned to ON.
Evaporator coil
frosted continuously,
low de-humidifying
capacity.
Unit not providing
ventilation.
Unit removes some
water, but not as
much as expected.
Unit Test to
determine problem:
Refrigerant Charging
If the refrigerant charge is lost due to service or a leak, a new charge must be accurately weighed in. If any of
the old charge is left in the system, it must be recovered before weighing in the new charge. Refer to the unit
nameplate for the correct charge weight and refrigerant type.
14
Recommended Troubleshooting Steps
1. Loose connection in fan circuit.
2. Obstruction prevents fan rotation.
3. Defective fan.
4. Defective fan relay.
5. Defective fan capacitor.
1. Defrost thermostat loose or defective.
2. Low refrigerant charge.
3. Dirty air filter(s) or airflow restricted.
1. Check control wire connections (check connections at fresh air damper also).
2. Defective fresh air damper.
3. Dirty air intake. Clean outside intake hood.
1. Air temperature and/or humidity have dropped.
2. Humidity meter and or thermometer used are out of calibration.
3. Unit has entered defrost cycle.
4. Dirty air filter.
5. Defective defrost thermostat.
6. Low refrigerant charge.
7. Air leak such as loose cover or ducting leaks.
8. Defective compressor.
9. Restrictive ducting.
10. Optional Condensate Pump Safety Switch open.
1. Detach field control wiring connections from main unit.
2. Connect the R and FAN contacts from the main unit together; only the impeller fan
should run. Disconnect the wires.
3. Connect the R and DHUM contacts from the main unit together; the compressor and
impeller fan should run.
4. If these tests work, the main unit is working properly. You should check the control
panel and field control wiring for problems next.
5. Remove the control panel from the mounting box and detach it from the field
installed control wiring. Connect the blue, yellow, and green wires from the control
panel directly to the corresponding colored pigtails on the main unit. Leave the
violet, white, and red wires disconnected!
6. Turn on the humidity control. The compressor and impeller fan should run.
7. If these tests work, the problem is most likely in the field control wiring.
TrueDRY™ DR65 Dehumidification System 69-2089EFS—14