Troubleshooting; General; Hood Operation; Information Codes - Samsung NK30CB600W Series Installation & User Manual

Troubleshooting

If you suspect there is a failure while using the product, check the following before
requesting service from the service center. When you request service, you will
be charged for the visit and diagnosing the symptoms even if the product is not
broken.
CAUTION
If you require repairs, disconnect the power circuit breaker immediately
and contact the service center. The following information is required when
requesting service.
• Model number and serial number (find by removing the filter, listed inside
product)
• Product warranty details
• Explanation of the problem

General

Problem Cause
Is the power being
supplied like normal?
It's not
Is there any moisture
working.
on the exterior of the
product?
Are there any foreign
substances on the exterior
of the product?

Hood Operation

Problem Cause
The hood's
Is there a lot of foreign
wind strength
matter in the filter?
is weak.
DG68-01416C-02_IB(FULL)_NK30CB600W12AA.indb 31 DG68-01416C-02_IB(FULL)_NK30CB600W12AA.indb 31

Information codes

Action
Please check if there is a power
outage.
Please check status of power
wires connection.
Please remove moisture from
the product.
Please wipe off all foreign
matter.
Action
Wipe off the filter with a
neutral detergent in lukewarm
water.
Code Description
Temperature sensor is
C121
not working
Main PBA
communication is not
C154
working with Inverter
PBA
Press the POWER
the product.
Only occurs when
If the problem persists, disconnect the
C162 EEPROM Read or Write
power for more than 30 seconds.
is not working.
Allow the product to cool and restart it.
If it is not resolved, please contact a
If you need to check
Samsung Electronics Service Center.
C163
the option code
Inverter PBA
communication is not
C203
working with Main
PBA
Action
button to restart
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2023-05-30 오전 10:54:30 2023-05-30 오전 10:54:30