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Lafayette Instrument Subject's Chair
Ordering Information:
All phone orders must be accompanied by a hard copy of
your order. All must include the following information:
1) Complete billing and shipping addresses
2) Name and department of end user
3) Model number and description of desired item(s)
4) Quantity of each item desired
5) Purchase order number or method of payment
6) Telephone number
DOMESTIC TERMS
There is a $50 minimum order. Open accounts can be ex-
tended to most recognized educational institutions, hospitals
and government agencies. Net amount due 30 days from the
date of shipment. Enclose payment with the order; charge with
VISA, MasterCard; or pay COD. We must have a hard copy
of your order by mail or fax. Students, individuals and private
companies may call for a credit application.
INTERNATIONAL PAYMENT INFORMATION
There is a $50 minimum order. Payment must be made in
advance by: draft drawn on a major US bank; wire transfer
to our account; charge with VISA, MasterCard; or confirmed
irrevocable letter of credit. Proforma invoices will be provided
upon request.
RETURNS
Equipment may not be returned without first receiving a
Return Goods Authorization Number (RGA).
When returning equipment for service, please call Lafayette
Instrument to receive a RGA number. Your RGA number will
be good for 30 days. Address the shipment to: Lafayette Instru-
ment Company, 3700 Sagamore Parkway North, Lafayette, IN
47904, U.S.A. Shipments cannot be received at the PO Box.
The items should be packed well, insured for full value, and
returned along with a cover letter explaining the malfunction.
3700 Sagamore Parkway North
P.O. Box 5729 • Lafayette, IN 47903 USA
Tel: 765.423.1505 • 800.428.7545
Fax: 765.423.4111
E-mail: lic@lafayetteinstrument.com
www.lafayetteinstrument.com
Model 76871V
User's Manual
Please also state the name of the Lafayette Instrument repre-
sentative authorizing the return. An estimate of repair will be
given prior to completion ONLY if requested in your enclosed
cover letter. We must have a hard copy of your purchase order
by mail or fax, or repair work cannot commence.
WARRANTY
Lafayette Instrument guarantees its equipment against all defects
in materials and workmanship to the ORIGINAL PURCHASER
for a period of one (1) year from the date of shipment, unless
otherwise stated. During this period, Lafayette Instrument
will repair or replace, at its option, any equipment found to
be defective in materials or workmanship. If a problem arises,
please contact our office for prior authorization before returning
the item. This warranty does not extend to damaged equipment
resulting from alteration, misuse, negligence or abuse, normal
wear or accident. In no event shall Lafayette Instrument be liable
for incidental or consequential damages. There are no implied
warranties or merchantability of fitness for a particular use, or
of any other nature. Warranty period for repairs or used equip-
ment purchased from Lafayette Instrument is 90 days.
DAMAGED GOODS
Damaged equipment should not be returned to Lafayette
Instrument prior to thorough inspection.
When a shipment arrives damaged, note damage on delivery
bill and have the driver sign it to acknowledge the damage.
Contact the delivery service, and they will file an insurance
claim. When damage is not detected at the time of delivery,
contact the carrier and request an inspection within 10 days
of the original delivery. Please call the Lafayette Instrument
Customer Service Department for a return authorization for
repair or replacement of the damaged merchandise.
Lafayette Instrument Co. Europe
4 Park Road, Sileby,
Loughborough, Leics., LE12 7TJ. UK.
Tel: +44 (0)1509 817700
Fax: +44 (0)1509 817701
E-mail: EUsales@lafayetteinstrument.com
© 2002 by Lafayette Instrument Company, Inc. All Rights Reserved-
Rel. 5.22.08
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