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SAVE A SERVICE CALL
WATER HEATER APPEARS TO BE LEAKING
When the water heater is first lit, or after a large usage of hot water, condensation
may form on the burner of the water heater. This is quite normal, especially in
winter months and will dry off as the water is heated.
The plastic drain near the bottom left-hand side of the water heater will drip water
during the heating cycle. It is possible for several litres a day of condensation to
discharge from the drain, especially in cool conditions. This water is not from the
mains supply but is condensation from the atmosphere caused by the efficient
operation of the water heater.
HIGHER THAN EXPECTED GAS BILLS
Should you at any time, feel your gas bill is higher than expected, we suggest
you check the following points:
Is the relief valve running excessively?
"Temperature Pressure Relief Valve or Expansion Control Valve
Refer to
Running"
on page 23.
Is one outlet (especially the shower) using
more hot water than you think?
"Not Enough Hot Water"
Refer to
page 22.
Is there a leaking hot water pipe, dripping
hot water tap, etc?
Even a small leak will waste a surprising
quantity of hot water and gas. Replace
faulty tap washers, and have a plumber
rectify any leaking pipe work.
Has there been an increase in hot water
usage?
An increase in hot water usage will result in an increase in water heater
operation.
Has your water heating tariff rate been increased by your gas retailer since
your previous bill?
IF YOU HAVE CHECKED ALL THE FOREGOING AND STILL BELIEVE YOU
NEED ASSISTANCE, PHONE RHEEM SERVICE OR THEIR NEAREST
ACCREDITED SERVICE AGENT.
on
24
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