Troubleshooting - Vox EBC200DBR1 User Manual

TROUBLESHOOTING

Operation of your appliance can lead to errors and malfunctions. The following tables contain possible
causes and notes for resolving an error message or malfunction. It is recommended to read the tables
carefully below in order to save your time and money that may cost for calling to the service center.
Problem
The cooktop cannot
Be turned on.
The touch controls
are unresponsive.
The touch controls
are difficult to
operate.
The glass is being
scratched.
Some pans make
crackling or clicking
noises.
Possible causes
No power.
The controls are locked.
There may be a slight film of water
over the controls or you may be
using the tip of your finger when
touching the controls.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
Make sure the ceramic hob is connected to the
power supply and that it is switched on.
Check whether there is a power outage in your
home or area. If you've checked everything
and the problem persists, call a qualified
technician.
Unlock the controls. See section 'Using your
ceramic cooktop' for instructions.
Make sure the touch control area is dry and
use the ball of your finger when touching the
controls.
Use cookware with flat and smooth bases. See
'Choosing the right cookware'.
See 'Care and cleaning'.
This is normal for cookware and
does not indicate a fault.
22
What to do!