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Appendix C. Service and Support
The following information describes the technical support that is available for your product, during the warrantyperiod or
throughout the life of the product. Refer to your Lenovo Statement of Limited Warranty for a fullyLenovo warranty terms
explanation of
Online Technical Support
Online technical support is available during the life of your product through the Lenovo Support Website at
http://www.lenovo.com/ support
Product replacement assistance or exchange of defective components also is available during the warranty
period, assistance for replacement or exchange of defective components is available. In addition, if your
option is installed in a Lenovo computer, you might be entitled to service at your location. Your technical
support representative can help you determine the best alternative
Telephone Technical Support
Installation and configuration support through the Customer Support Center will be withdrawn or made
available for a fee, at Lenovo' s discretion, 90 days after the option has been withdrawn from marketing,
Additional support offerings, including step-by-step installation assistance, are available for a nominal fee.
To assist the technical support representative, have available as much of the following information as
possible:
If possible, be at your computer. Your technical support representative might want to walk you through the
problem during the call.
Worldwide Telephone List
For the current phone numbers,
Go to link https://pcsupport.lenovo.com/sk/en/premiersupport
C-1 Service and Support
Option name
Option number
Proof of purchase
Computer manufacturer, model, serial number, and manual
Exact wording of the error message (if any)
Description of the problem
Hardware and software configuration information for your system
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