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One Year Limited Warranty
Our warranty to you
Diamond Multimedia Systems, Inc. ("Diamond") warrants that your product will be free from defects in
materials and workmanship for a period of one year from the date of original retail purchase. If you dis-
cover a defect covered by this warranty, we will repair or replace the product at our option using new or
remanufactured components. Diamond's liability is limited solely to the repair or replacement of the
defective product. This warranty is extended to the original end user purchaser only and is not assign-
able or transferable to any other party. Any parts or boards removed in the replacement or remanufac-
ture process shall become the property of Diamond. Out of warranty service is also available.
How to obtain service under this warranty
To obtain service under this warranty, please contact the dealer from whom you purchased this prod-
uct or call Diamond's Customer Care Centre at (541) 967-2450 for return instructions.
Customer Care hours of operation are:
•
Monday through Thursday 5am-7pm, PST
•
Friday 5am-11am and 1pm-7pm, PST
•
Saturday 8am-4pm, PST
You must deliver the product and the original sale receipt to the dealer from who you purchased this
product or to Diamond in order to obtain service under this warranty. If you return the product to Dia-
mond, you must pay for shipping to Diamond.
Product failures not covered by this warranty
This warranty covers defects in manufacture that arise from correct use of the device. It does not cover
damage caused by abuse, misuse, improper modification or repair, moisture, extreme heat or cold, cor-
rosive environments, shipping, or high voltage surges from external sources such as power line, tele-
phone line, or connected equipment. This warranty does not cover wear and tear on covers, housing or
wiring. This warranty also does not apply to any product with an altered or defaced serial number.
Limits of liability
We are only responsible for the repair of this product. We will not be liable to you or anyone else for
any damages that result from the failure of this product or from the breach of any express or implied
warranties. These include damage to other equipment, lost data, lost profits, or any consequential,
incidental, or punitive damages. IN NO EVENT WILL DIAMOND BE LIABLE FOR ANY AMOUNT
GREATER THAN THE CURRENTLY SUGGESTED RETAIL PRICE OF THIS PRODUCT.
THIS WRITTEN WARRANTY REPRESENTS THE ENTIRE WARRANTY AGREEMENT BETWEEN
DIAMOND AND YOU. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY IS LIMITED TO
THE TERM SPECIFIED ABOVE. NO WARRANTIES, EITHER EXPRESS OR IMPLIED, WILL APPLY
AFTER THIS PERIOD. THIS WARRANTY MAY NOT BE ALTERED IN ANY WAY OTHER THAN IN
WRITING BY AN OFFICER OF DIAMOND.
One Year Limited Warranty
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