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Summary of Contents for MOFI NETWORK MOFI5500-5GXeLTE4G/LTE/5G
- Page 1 MOFI5500- 5GXeLTE 4G/LTE/5G* AdvancedHigh Performance Router Updated Manual can be located www.MoFiNetwork.com 1-888-499-0123 (Toll Free) Manual revision version is 1.0...
- Page 2 User Manual v1.0 Table of Contents About the Product ..........................3 Features ............................4 Requirements ............................ 5 Device Design............................ 6 Getting Started........................... 8 Plan Your Network: .......................... 10 Remove or Disable Conflicts: ......................11 Installing your Router: ........................12 Connecting to the Internet VIA 4G/LTE/5G*: ..................13 Wireless: ............................
- Page 3 User Manual v1.0 About the Product The MOFI5500-5GXeLTE SIM Version is a high-performancewireless broadband Router with4G/LTE/5G* support. Comes with different configuration options (with a CAT7 EM7411, CAT7 EM7411 Dual, CAT20 EM7690 and CAT20 EM9191 4G/LTE/5G option as well as a model that has no module for the Cable/Satellite/DSL customers including Starlink). You will need a compatible cellular plan from your provider and then can put the sim card in the router (with the module version) to get internet access.
- Page 4 User Manual v1.0 Features High performance mission critical solution for your 4G/LTE/5G* solution. Support (4G/LTE/5G*) USB modem connection - to offer a network connection with full mobility Latest Cellular Embedded Modem that allows the fastest and most stable connection possible ...
- Page 5 User Manual v1.0 Requirements Your computer must meet the following minimum requirements. Any internet browser to surf the internet Ethernet network adapter or wifi network adaptor The MOFI router will work with basically any operating system and devices. *Note to get 5G cellular, you will need the MOFI5500-5GXeLTE-EM9191 model...
- Page 6 User Manual v1.0 Device Design - Front Panel Behavior Description Power/Boot Status Blink/Solid Blink when booting, Solid when competed boot. Internet using the SIM Card Internet No Internet access BLINKING Using the WAN Internet Wireless is enabled (will blink to show the wireless traffic) Wireless is disabled Wi-Fi Blinking...
- Page 7 User Manual v1.0 FRONT VIEW Label Description Ethernet Port 1-4 Connecting with computers/devices using an Ethernet cable Connect to a modem Cable/DSL/Satellite using an Ethernet cable Press for 10 seconds to reset to the Factory Default. Reset Power Jack Use 12V 3.5A Power Adapter *Note to get 5G cellular, you will need the MOFI5500-5GXeLTE-EM9191 model...
- Page 8 User Manual v1.0 Getting Started Plan your Network You may need to check some Remove/Disable setting or disable some application before installation. Conflicts Connect the modem, Setup the Router computer, and power adaptor to the router. Open a browser to access the Connect to the Web User Interface and then use Setup Wizard to connect to the...
- Page 9 User Manual v1.0 Plan Your Network 1. Using a 4G/LTE/5G* USB Modem Stick 2. Using a DSL/Cable modem (If your DSL/Cable modem is both a router and a modem, contact us. *Note to get 5G cellular, you will need the MOFI5500-5GXeLTE-EM9191 model...
- Page 10 User Manual v1.0 Remove or Disable Conflicts To make sure the router installation moves on smoothly, you need to remove or disable conflicts that may interfere the installation. Probable conflicts may include: Internet sharing applications Proxy software Security software ...
- Page 11 User Manual v1.0 Configuring Internet Properties To set the Internet Properties: Click the Start button, and then click Run. This opens the Run dialog box. Type in inetcpl.cpl, and then click Ok. This opens the Internet Properties. Click the Connections Tab. In Dial-up and Virtual Private Network settings, select Never dial a connection.
- Page 12 User Manual v1.0 Installing your Router The MOFI5500-5GXELTE SIM Versioncan be used in many ways including as a 4G/LTE/5G* router or just a regular Cable/DSL/Satellitehigh speed router including using it with Starlink. Using a SIM card from your provider direct from provider 1.
- Page 13 User Manual v1.0 Connecting to the Internet VIA 4G/LTE/5G* Here is a video to help you setup the MOFI router using the wizard: https://youtu.be/jevcVD5t0G8 (this is for the MOFI4500 but the setup process is very similar to the MOFI5500) If you have a cable, DSL or Satellite modem that does not need to have a username/password, just connect the output from the Cable/DSL/Satellite to the WAN port of the router then repower your Cable/DSL/Satellitebox and you should be online.
- Page 14 User Manual v1.0 Wireless By default, the wireless network name is: MOFINETWORKXXX where the XXXX is the last 4 digits of your router's MAC address. If you do not require setting up a WIFI name or a wireless password then you can skip this step. If you want to change the network name (ESSID) or add a wireless password, please do the following: You can just run the wizard which will allow you to set this up easily or if you want more control, you can do this by going to Network -->MofiWifi...
- Page 15 User Manual v1.0 How to forward ports: (Note you will need a public IP address in order to do any port forwarding) MOFI offers a public IP service depending on what you need this for. By default, most cellular connection does not provide a public IP. If you need this service then please contact us for a free trial.
- Page 16 User Manual v1.0 How to open ports in the router: Note that normally, you would not have to do this.If you feel you need to, first double check as when you do a port forward, it should automatically open the ports for you. These are the default port that are open by default WEB 80 SSH 22...
- Page 17 User Manual v1.0 How to Set a Wireless Bridge/Repeater: The first thing you need to know ahead of time is the wireless SSID (network name) and password of the device that you want to connect to if it has a security enable on it. Note it is case sensitive so make sure you have everything exactly the way it is.
- Page 18 User Manual v1.0 5.Under Bridge/Repeater 2.4GHz / 5GHz (this) Router, verify that it is enabled. This section is for the WiFi name that you want to broadcast from your MOFI5500 router. Enter the name you want to use (it cannot be the same as any other network around you) and thenenter the password you want to use.
- Page 19 User Manual v1.0 How to do a Firmware Upgrade: There are two ways to upgrade the firmware on the MOFI5500 router: If you have a working internet connection, then you can perform a Remote Update. You can do this by going to System Remote Update However, if you do not have internet access on the router, you may have to do a manual firmware update.
- Page 20 User Manual v1.0 How to Remote Login into the Router: Remote Login on the MOFI5500 router is enabled by default and can be accessed on port 80,81 and 8080 Port 8080 is the official port for remote access on the MOFI5500 router. If you have a public IP address, you will be able to access your router remotely by going to: http://yourpublicIPaddress:8080 However, if you are using a cellular connection and have not paid or added a public ip option to your...
- Page 21 User Manual v1.0 How to modify settings/ports for remote access to the router: By default, the router is set to receive on port 80, 81 and 8080 If you want to change this, log into the router and go to Mofi Business Webserver To change the port, click on the HTTP Port option and select custom and then change it to what you want.
- Page 22 User Manual v1.0 FAIL OVER If you require the highest stability, Fail Over can be a life saver. This feature is used if you have 2 activate internet connection. You can specify which connection you want as your main connection and once that connection drops (or if it is not available), it will jump to the secondary connection and then jump back to the primary connection when it is available.
- Page 23 User Manual v1.0 LOAD BALANCING If you require the fastest internet possible, the Load Balancing feature will allow you to take two WAN connections and make them work as one. To active Load Balancing, go to Mofi Business Fail Over/Load Balancing 1.
- Page 24 User Manual v1.0 IP Pass Through With IP Pass Through, this feature will make your router to work as a modem. Only 1 device can be connected via Ethernet Port 1. This feature will prevent 2 routers from conflicting each other. To enable IP Pass-through, check the box that says Enabled and then save and reboot the router.
- Page 25 User Manual v1.0 MOFI RECOVERY How to recover router from wrong file update or other problem This MOFI utility will restore your MOFI MOFI5500-5GXeLTE router back to working mode. It will only work on any operating system like Windows, MAC, Linux Here is a video on how do this: https://youtu.be/-OaSku6VSPk On the MOFI5500-5GXeLTE model, it has two types of recovery.
- Page 26 User Manual v1.0 default gateway: 192.168.10.1 Then go out and save Step 3: Mofi Recovery Interface Open your web browser to http://192.168.10.1/index.html Browse to the file you want to recover to and open and run Will take approx 4 mins for router to complete. You will see the power/booting status light go off and flash and then go back solid Step 4: Set back your network cable to automatic To set your network card back to automatic, you can do this:...
- Page 27 User Manual v1.0 MOFI REMOTE MANAGEMENT How to Enable Remote Management With your MOFI router, you have the ability to access your router status and make various changes if need all from an online interface on our server. To use this feature, you will need to enable this option that is located in: Basic Mode -->...
- Page 28 Once you are logged in, you will see an interface similar to the one below: ID: This show your ID for your router that is internet to MOFI NETWORK User: This is your MAC Address on your router...
- Page 29 User Manual v1.0 Wifi Status: Section to turn wifi on and off. Show Remote Gui: Section to allow or disable the option to turn on/off remote management after it has been enabled. You sometimes might not want to have the ability to disable the remote management by the user and this is how you can do this.
- Page 30 User Manual v1.0 MOFI CLOUD LINK STATIC DEDICATED PUBLIC IP SERVICE Do you need a public IP address or do you know what it is? You are given what is referred to as a Private IP address by 99% of all providers. With a private IP address, you cannot do any port forwarding.
- Page 31 User Manual v1.0 To sign up for the MOFI Cloud Link, contact us and we will set you up with a 7 days free trial By phone 1-888-499-0123 or email: sales@mofinetwork.com Instructions on how to set this up Log into the router ...
- Page 32 User Manual v1.0 Going back to the MOFI Cloud section, there is an option to add your device that you want to use with the public IP address. You can add as many devices that you require. Add the MAC address and the IPv4 Address associated with that device. ...
- Page 33 User Manual v1.0 You will have to use CloudLink/VPN instead of WAN for the External Source Select the Internal IP address of the device that you are trying to forward the port to Type in your desired ports for the external/internet port. ...
- Page 34 User Manual v1.0 BAND LOCK Manually Setting LTE Band An LTE band is the frequencies that the provider is using. Here are some potential bands for various providers. If using the MOFI5500-5GXeLTE AT&T: B2, B4, B5, B12/B17, B14, B30, B66 T-Mobile: B2, B4, B5, B12/B17, B66, B71 Verizon: B2, B4, B5, B13, B66 To do a selective band lock, follow the steps below:...
- Page 35 User Manual v1.0 Now you will need to check only the bands that you want the router to lock on to. For example if you have AT&T and perhaps Band 4 and Band 66 is better in your area. So you would check the boxes for Band 4 and Band 66 and then hit Save on the bottom right hand corner.
- Page 36 User Manual v1.0 Start Scan. Note: this process will take about 10-15 minutes and the router will go through all the available bands in your area and then finally lock on to the best bands for your carrier. Once the process is done, you can view the results of the band lock under Bandwidth Test ...
- Page 37 User Manual v1.0 BANDWIDTH MONITORING If you would like to monitor your internet usage on the MOFI5500 router, please follow the steps below: 1. Log into the router 2. You will need set the day of reset for your data monitoring. From the list on the left, go to Bandwidth and Filters 3.
- Page 38 User Manual v1.0 Bandwidth - USER LIMITS First make sure the Bandwidth Monitor is enabled. To do that go to Bandwidth and Filters and then Bandwidth Monitor and then make sure that the Enabled box is checked. If you are looking to set a limit of data use to an individual device, you would enable the User Limits Enable the User Limits by clicking on the check box Click on Add and add the device you want to set the limit for.
- Page 39 User Manual v1.0 TROUBLESHOOTING Here are some basic troubleshooting steps: Here is a video to look at also https://www.youtube.com/watch?v=KPqpnsHaPA0 For most customers, the first step in trouble shooting is to do a module reset then a factory default. Log into router http://192.168.10.1 username: root password: admin...
- Page 40 User Manual v1.0 once that is done close your internet browser make sure you are connect back to the MOFI wifi or via Ethernet cable then log back in once you are in go to system then factory default then perform reset this will reset and reboot router if you can’t get into the router, you can reset it manually by power off then on the router...
- Page 41 User Manual v1.0 Go to Mofi Internal Modem then click on the Configuration Tab What does it say for the carrier ID? By seeing the carrier ID, you know that the SIM card is being read fine. What does it say for the phone number? If the sim card is activated, a phone number should show up there If this is still not working, You should contact your provider and verify what APN (access point name) that you...
- Page 42 User Manual v1.0 Block By Mac (Mac Filtering) Mac Filtering will allow you to block all the devices for certain period of time. Only the devices which are white listed, will be able to access the internet through the MOFI5500 router. This could be a great way to restrict your kids from playing games late night or for something similar.
- Page 43 User Manual v1.0 6. Now you could add the devices that you would want to allow using internet during the blocked period under White List Mac Address 7. Save and reboot the router *Note to get 5G cellular, you will need the MOFI5500-5GXeLTE-EM9191 model...
- Page 44 User Manual v1.0 Regulatory Compliance Notices FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15, 22 and 24 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
- Page 45 User Manual v1.0 This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. European Regulations The product has been designed, tested and manufactured according to the European R&TTE directive 1999/5/EC.
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How to hook to a Star Link modem