Information Codes; Warranty And Service Information - Samsung NX60 67 S Series User Manual

Troubleshooting

Information codes

Code symbol Meaning
Oven sensor malfunction.
The oven is overheating.
Check the Control PBA NTC
Sensor.
Check the PBA NTC Sensor.
Check the PBA NTC Sensor.
Control pad malfunction.
Door lock malfunction.
PCB signal malfunction.
Touch IC and PCB signal malfunction.
Oven vent blocked.
** If these solutions do not solve the problem, contact a local Samsung service center.
50 English
NX60A6715SS_AP_DG68-01376A-00_MES+EN.indb 50 NX60A6715SS_AP_DG68-01376A-00_MES+EN.indb 50

Warranty and service information

Solution
1. Press OFF/CLEAR, and then
restart the oven.
2. If the problem persists,
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
disconnect all power to
AMERICA INC. (SAMSUNG) and delivered new, in the original carton to the original
the oven range for at
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
least 30 seconds and then
materials or workmanship for the limited warranty period, starting from the date of
reconnect the power.
original purchase, of:
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
instructions attached to or furnished with the product. To receive warranty service,
the purchaser must contact SAMSUNG at the address or phone number provided
below for problem determination and service procedures. Warranty service can
1. If oven vent or cover air is
only be performed by a SAMSUNG authorized service center. The original dated
blocked by aluminum foil
bill of sale must be presented upon request as proof of purchase to SAMSUNG or
or others, remove that and
SAMSUNG's authorized service center to receive warranty service.
restart oven.
2. To reset error, disconnect
SAMSUNG will provide in-home service within the contiguous United States during
power or tap OFF/CLEAR
the warranty period at no charge, subject to availability of SAMSUNG authorized
after opening the oven door
servicers within the customer's geographic area. If in-home service is not available,
at least 60 seconds.
SAMSUNG may elect, at its option, to provide transportation of the product to and
from an authorized service center. If the product is located in an area where service
by a SAMSUNG authorized servicer is not available, you may be responsible for a
trip charge or required to bring the product to a SAMSUNG authorized service center
for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
PLEASE DO NOT DISCARD.
SAMSUNG GAS RANGE
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
One (1) Year Parts and Labor
2021-02-18 2021-02-18 3:21:07 3:21:07