Keep this manual with the scooter, or in a safe place. Contact Drive DeVilbiss Healthcare Ltd. or check our website for the latest version of this document. Users with visual, reading or cognitive disabilities should seek advice from a professional care provider for an appropriate format.
3. PRODUCT DESCRIPTION 3.1 Environment The Scout Scooter can be used in both indoor and outdoor environments where appropriate. The Scout Scooter can be used on flat, even path surfaces, however the user should avoid grass, gravel, gradients greater than 8° and motorised roads.
4. SAFETY 4.1 Warnings & Cautions Warnings in this user manual highlight potential hazards that if disregarded could lead to injury or death. Warning Cautions in this user manual highlight potential hazards that if disregarded could lead to equipment damage or failure. Caution 4.2 Risk Assessment Before using the scooter, a risk assessment must be performed by a...
Maximum user weight is the sum of the user mass and the mass of any ancillary attachments or accessories. Exceeding the maximum weight capacity will void your warranty. Drive DeVilbiss Healthcare Ltd. will not be held responsible for injury and / or damages resulting from failure to observe weight capacities.
4.6 General Warnings • Do not use a damaged or badly worn scooter — risk of harm. • Check the functionality of the scooter before every use, using the method listed in section 8.3. Check the current fastest speed setting is appropriate. (It is recommended to use a slower speed setting at the beginning of every use, gradually increasing the speed setting as appropriate.) •...
Page 8
• Modification of the Scout Scooter, its parts or features is not allowed without the permission of Drive DeVilbiss Healthcare Ltd. — a hazard could be introduced. • The scooter is electrically operated, so should not be used in oxygen-rich environments, in the presence of flammable gases, sources of heat or naked flames —...
If your scooter is stored for a prolonged period, flat spots may develop in the wheels, causing an uneven sensation when driving. This should work itself out over time. Drive DeVilbiss Healthcare Ltd. suggests placing a sturdy platform under the frame to lift the wheels off the ground and take weight off the wheels during storage.
5.1 Disassembling the scooter All models can be disassembled in to four pieces without tools: seat, front section, rear section and battery pack. The procedure for disassembly is the same for all scooters. Please perform the following steps: 1. Push the Seat Rotate Lever, whilst pulling up on the seat to remove.
5.2 Re-assembling the scooter 1. Line up the two sections of base. Lift up the handle and use the handle to slowly lower the two parts so they lock together, lining up the red markers. 2. Unlock front tiller by pulling the locking knob out and turning 90º.
6. SYMBOL DEFINITION The following symbols are found on this scooter: Symbol Description Warning Beware of potential hazard Caution Beware of potential product damage Refer to instructions for use - Recommended Failure to read the instructions for use could introduce a hazard Refer to instructions for use - Mandatory Failure to read the instructions for use could introduce a hazard Medical Device...
Page 13
Symbol Description Serial number Product code Importer code Quantity UK Responsible person Authorised EU Representative Manufacturer Date of manufacture Importer Distributor W.E.E.E Label - Found on individual parts of electrical system (Waste Electrical and Electronic Equipment) Refer to section 12) Keep away from rain Beware of trapping points This device must not be used as a seat in a motor vehicle.
7. PARTS IDENTIFICATION Control Unit Backrest Handlebar Seat Seat post Tiller adjustment knob Tiller lock Drive Battery Front Wheel Wheel Freewheel lever Anti-tip Wheel The approximate weights of the major component parts are below: • Seat – 8kg (18lb) • Front Section – 16kg (35lb) •...
Do not attempt to fold / unfold the scooter while in use. • Only competent persons are to prepare the scooter for use. If in doubt, contact Drive DeVilbiss Healthcare Ltd. Warning • Ensure a risk assessment in line with local health and safety policy is undertaken to ensure that staff are not put at risk when performing assembly activities.
The battery pack can be charged either when it is installed or removed from the scooter. To Charge through the battery pack (applies to all models) • Switch the key ignition off. • If required, remove the battery pack. • Open the charging socket cap on the charging point.
9. OPERATION OF THE SCOUT SCOOTER 9.1 Operational Limits Ambient temperature: -10°C to +50°C Operating Humidity: 20% to 85% RH 9.2 Scooter Controls Please refer to the diagram below to identify your scooter controls and their functions. Familiarise yourself with the terminology to better understand references throughout these instructions.
Page 18
Key Ignition The key ignition acts as the power switch for the scooter. To switch the power on, turn the key clockwise and battery gauge should illuminate. To switch the power off, turn the key anticlockwise, after which the battery gauge should switch off and the key can be removed.
Page 19
Moving and Braking To move forward, pull the right hand side of the wigwag paddle with your hand towards you whilst resting the palm of your hand on the lower handle bar. Pull the left hand side of the wigwag paddle towards you and the scooter will move backwards, emitting an audible reversing alarm.
Page 20
Seat The seat can be rotated and locked in position at 45º intervals. Lift up the seat lever and swivel the seat. Release the lever and then continue swivelling the seat until it locks in position. Return the seat to the forward position before driving.
Page 21
Count the number of flashes to determine the problem. If you experience any flash sequences, first restart the scooter, ensuring the wigwag paddle is released. If this does not remedy the problem recharge the batteries. If the error persists contact your Drive DeVilbiss Healthcare Dealer. Tiller Adjustment The tiller can be adjusted in to many different positions to suit each user.
Page 22
Freewheel Lever The lever located on the right-hand rear side of the scooter is used to engage the scooter motors to the wheels. When the lever is pushed Neutral downwards, the scooter is in drive mode. The 'FREEWHEEL' controls will operate the scooter and the brakes mode will be engaged.
9.3 Driving the Scooter You must exercise awareness, caution, care, and common sense when operating your scooter. Always keep in mind your own limitations and substance use. Users may encounter difficult manoeuvring situations such as narrow doorways, travelling up and down ramps, cornering, and travelling on uneven terrain.
9.4 Steps, Kerbs & Fixed Obstacles Use extreme caution when operating your scooter near kerbs, porches, stairs, escalators, drop-offs, unprotected ledges, and raised areas. Approach slowly, and make sure the front of the scooter is perpendicular to the obstacle. To manoeuvre up a fixed obstacle – Increase the forward speed until the scooter has cleared the obstacle, and then you may reduce the speed.
9.5 Inclines Use caution when approaching inclines or declines. If necessary, lower the speed before travelling on a slope. When travelling up an incline try to keep the scooter moving forward. If you must come to a stop, use caution and slowly accelerate the scooter forward. When travelling down an incline, lower the speed on your scooter to the slowest setting, and proceed cautiously.
9.6 Outdoor Operation & Inclement Weather Precautions Exposure to inclement weather should always be avoided. Monitor weather forecasts before starting a journey to reduce risks. If you find yourself caught in inclement weather while operating your scooter, proceed to the closest shelter immediately.
10. CLEANING • Never use direct contact with water to clean the scooter. This could cause damage to the electrical components and put the user at risk. Only a damp cloth should be used. • Always disconnect the Scout Scooter from the mains supply prior to cleaning.
Routine maintenance is required to ensure the maximum use of your scooter. While some of the maintenance can be done by yourself, you may need assistance from an authorised service engineer. If you have any doubts, contact Drive DeVilbiss Healthcare Ltd.
Page 29
Check the frame and all components for loose fasteners and tighten where appropriate The following conditions may indicate a serious problem with your scooter. Contact Drive DeVilbiss Healthcare Ltd. if one of the following conditions occurs: • Motor or gearbox noise •...
If this does not resolve the issue, recharge the battery and repeat the above procedure. If the fault is still not resolved, do not use the scooter, turn off the power and contact Drive DeVilbiss Healthcare Ltd. 11.3 Repair Contact your provider to discuss the replacement of components on the scooter.
For further information about disposal, contact your local waste agency, recycling centre, or provider. If in doubt, contact Drive DeVilbiss Healthcare Ltd. The Scout Scooter and any associated parts are to be decontaminated before disposal to avoid the risk of cross- contamination.
20 V/m. For specific emissions and immunity information relating to the scooter, contact Drive DeVilbiss Healthcare Ltd. Report EMI incidents to Drive DeVilbiss Healthcare Ltd. using the details provided in section • Do not operate hand-held transceivers or turn on personal communication devices while the scooter is powered on.
In no event will Drive DeVilbiss Healthcare Ltd. be liable for punitive, special, or consequential damages. Except as provided herein, this warranty will not apply to any Drive DeVilbiss Healthcare Ltd. products that have been (a) damaged by lightning, water, or power surges, (b) neglected, altered, abused, or used for a purpose other than the purpose for which they were designed, (c) repaired by you or any other party without Drive DeVilbiss Healthcare Ltd.
✓ Battery Condition ✓ Wheel Condition ✓ Motors General Device ✓ Inspection ✓ Cleaning SUGGESTION – Once a year, take your scooter to a service engineer for inspection and maintenance who are authorised on behalf of Drive DeVilbiss Healthcare Ltd.
Page 40
No. 31, VSIP II, Road 6, Thu Dau Mot City, Binh Duong Province, Vietnam NB. IMAGES CONTAINED IN THIS DOCUMENT ARE FOR ILLUSTRATION AND PARTS IDENTIFICATION PURPOSES ONLY, AND MAY NOT REFLECT FINAL PRODUCT OUTLOOK APPEARANCE. Drive DeVilbiss Healthcare Ltd. provide these instructions for use and product markings. Issue: 2023-02 Rev2...
Need help?
Do you have a question about the drive Scout and is the answer not in the manual?
Questions and answers