DeVilbiss Healthcare drive ROYALE 3 Instructions For Use Manual

DeVilbiss Healthcare drive ROYALE 3 Instructions For Use Manual

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Royale Scooter Range
Instructions for use

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Summary of Contents for DeVilbiss Healthcare drive ROYALE 3

  • Page 1 Royale Scooter Range Instructions for use...
  • Page 2 ROYALE 3 ROYALE 4 ROYALE 4 SPORT...
  • Page 3: Table Of Contents

    CONTENTS 1. INTRODUCTION 2. CONTACT INFORMATION 3. PRODUCT DESCRIPTION 3.1 Environment 3.2 Intended User Group 3.3 Intended Use 3.4 Indications 3.5 Product Overview 4. SAFETY 4.1 Warnings & Cautions 4.2 Risk Assessment 4.3 Contraindications 4.4 Scooter Loading 4.5 Training 4.6 General Warnings 5.
  • Page 4: Introduction

    Keep this manual with the scooter, or in a safe place. Contact Drive DeVilbiss Healthcare Ltd. or check our website for the latest version of this document. Users with visual, reading or cognitive disabilities should seek advice from a professional care provider for an appropriate format.
  • Page 5: Product Description

    3. PRODUCT DESCRIPTION 3.1 Environment The Royale 3 (HW001), Royale 4 (HW002) and Royale 4 Sport (HW006) scooters are intended for outdoor use. As Class C scooters, these devices are large in size, so not intended for indoor use, but capable of travelling over longer distances and negotiating outdoor obstacles.
  • Page 6: Product Overview

    3.5 Product Overview This product has been designed to provide a comfortable and secure solution for users who have difficulty walking long distances and are capable of operating a large mobility scooter. The product is a class C scooter (under EN ISO 12184:2014), class I medical device and class 3 invalid carriage (under The Use of Invalid Carriages on Highways Regulations 1988).
  • Page 7: Safety

    4. SAFETY 4.1 Warnings & Cautions Warnings in this user manual highlight potential hazards that if disregarded could lead to injury or death. Warning Cautions in this user manual highlight potential hazards that if disregarded could lead to equipment damage or failure. Caution 4.2 Risk Assessment Before using the scooter, a risk assessment must be performed by a...
  • Page 8: Scooter Loading

    Maximum user weight is the sum of the user mass and the mass of ancillary attachments or accessories. Exceeding the maximum weight capacity will void your warranty. Drive DeVilbiss Healthcare Ltd. will not be held responsible for injury and / or damages resulting from failure to observe weight capacities.
  • Page 9: General Warnings

    The scooter is to be installed and put into service following the information provided in these instructions for use. Any serious incident that has occurred in relation to the device should be reported to Drive DeVilbiss Healthcare Ltd. • Avoid unnecessary movement of the scooter.
  • Page 10: Transport & Storage

    If your scooter is stored for a prolonged period, flat spots may develop in the wheels, causing an uneven sensation when driving. This should work itself out over time. Drive DeVilbiss Healthcare Ltd. suggests placing a sturdy platform under the frame to lift the wheels off the ground, and take weight off the wheels during storage.
  • Page 11 • Improper storage of your scooter may result in permanent damage to the frame and electronics. • Do not transport or store batteries with tools or metal wire. This can cause fire or cause the battery to leak acid, overheat, or explode.
  • Page 12: Symbol Definition

    6. SYMBOL DEFINITION The following symbols are found on this scooter: Symbol Description Warning Beware of potential hazard Caution Beware of potential product damage Refer to instructions for use - Recommended Failure to read the instructions for use could introduce a hazard Refer to instructions for use - Mandatory Failure to read the instructions for use could introduce a hazard Medical Device...
  • Page 13 Symbol Description Serial number Product code Importer code Quantity UK Responsible person Authorised EU Representative Manufacturer Date of manufacture Importer Distributor W.E.E.E Label - Found on individual parts of electrical system (Waste Electrical and Electronic Equipment) Refer to section 13) Keep away from rain Beware of trapping points This device must not be used as a seat in a motor vehicle.
  • Page 14: Charging & Preparing For Use

    Prepare the scooter indoors before exposing in wet conditions – risk of electric shock. • Only competent persons are to prepare the scooter for use. If in doubt, contact Drive DeVilbiss Healthcare Ltd. or your Warning local distributor. • Ensure a risk assessment in line with local health and safety policy is undertaken to ensure that staff are not put at risk when performing assembly activities.
  • Page 15 • Only charge the Royale scooters with the charger approved by Drive DeVilbiss Healthcare Ltd. Never charge the scooter using a different charger. • Failure to charge the batteries often could result in a Caution reduced range. The battery light indicates different charge statuses. The table below shows the lighting modes.
  • Page 16: Adjustments For Comfort

    7.2 Adjustments for Comfort Prior to using your scooter, the seat should be adjusted on a user-by-user basis. To make the adjustments, follow the instructions below, ensuring all parts of the seat are secure when ready to use. Press the bottom to adjust the height of the The flip-up headrest.
  • Page 17: Transferring Users

    Folding system – ensure the scooter is fully folded out • Tyres – inflated to their rated pressure Drive DeVilbiss Healthcare Ltd recommends that a safety check is performed before each use to make sure your scooter operates safely. Damaged or worn upholstery increases the risk of fire hazard, and should be replaced immediately.
  • Page 18: Operation Of The Scooter

    8. OPERATION OF THE SCOOTER 8.1 Operational Limits Scooter ambient temperature: -10°C to +45°C Charger ambient temperature: -25°C to +40°C Batteries may freeze in extremely cold conditions, depending on the charge, usage, and composition. The scooter may not operate at all under -15°C. In extremely hot conditions your scooter may operate at a lower speed.
  • Page 19: Buttons

    When the scooter is first switched on, all the display will light up for 3 seconds whilst the scooter runs a self test. Note: If the scooter finds an error during this time or during operation, the red WARNING light will show and the speedo will display a number. See section 10.5 for information on the error codes.
  • Page 20: Lcd Display

    8.4 LCD Display (1) Speedo Displays current speed in miles per hour (mph) or kilometres per hour (kph). To change the speedo units: Hold the MODE and SET buttons until the clock starts flashing. 2. Press the MODE button until the kph or mph is flashing.
  • Page 21 (4) Clock To change the clock: Hold the MODE and SET buttons until the clock starts flashing. 2. Press the MODE button until the hour is flashing. 3. Press SET to change the hour to the desired setting. 4. Press MODE again so the minutes are flashing. 5.
  • Page 22: Driving & Braking

    8.5 Driving & Braking You must exercise awareness, caution, care, and common sense when operating your scooter. Always keep in mind your own limitations and substance use. Users may encounter difficult manoeuvring situations such as narrow doorways, travelling up and down ramps, cornering, and travelling on uneven terrain.
  • Page 23 To allow the scooter to move forward, press the ‘F’ side of the Forward / Reverse button (located on the right hand side of the handlebar). Move the throttle lever on the right hand side of the handlebars, whilst holding the handlebars.
  • Page 24: Inclines, Raised Areas & Fixed Obstacles

    8.6 Inclines, Raised Areas & Fixed Obstacles If driving near or over large fixed obstacles. Use extreme caution when operating your scooter near raised areas and fixed obstacles (inclines and declines, kerbs, porches, stairs, escalators, unprotected ledges etc). Approach slowly, and make sure the front of the scooter is perpendicular to the obstacles.
  • Page 25: Weather Precautions

    8.7 Weather Precautions These scooters are intended for outdoor use only. Exposure to inclement weather should be avoided where feasible. If you find yourself caught in severe weather conditions while operating your scooter, proceed to the closest shelter immediately. Completely dry your scooter before operating, charging, or storing.
  • Page 26: Decontamination

    9. DECONTAMINATION • Always disconnect the scooter from the mains supply prior to cleaning. Cover connection ports to protect them from ingress. • PPE must be worn during manual decontamination to prevent the risk of infection. • Regular cleaning and disinfection of the scooter and relevant parts will help to prevent the risk of cross-infection.
  • Page 27: Maintenance & Servicing

    Never attempt to deconstruct, re-wire or replace any components unless specified in these instructions for use. Modification of the scooter is not allowed without the permission of Drive DeVilbiss Healthcare Ltd. and electrical system components are only to be replaced by authorised service personnel.
  • Page 28: Charger Led Troubleshooting

    Loose seat or seat components If in doubt about the correct replacement of a component, or for more information about servicing, contact Drive DeVilbiss Healthcare Ltd. (see section 2), visit the website or contact your local distributor. For Service &...
  • Page 29: Regular Inspection & Servicing

    10.3 Regular Inspection & Servicing Preventative maintenance is key to keeping your scooter in prime operating condition. We recommend the scooter is serviced annually by your provider or other authorised service personnel. A service record sheet is also available towards the end of this booklet to keep track of inspections and repairs. Make sure to periodically inspect your scooter for serviceable items, and follow the guidance below.
  • Page 30: Maintaining Motor Brushes

    10.4 Maintaining Motor Brushes Unscrew the motor brush caps (use a screwdriver on the caps shown left) 2. Remove the brushes 3. Inspect the brushes for wear. Replace if the length is less than 9 mm (shown right). 4. Inspect for discolouration of the braiding inside the spring. Replace if the braiding is discoloured.
  • Page 31 No. Error Impact Notes Low Battery Error The battery either requires charging Voltage flashing or has a bad connection. Recharge batteries and check battery connections. Motor Scooter will Check all connections between the Connection not drive motor and controller. Short circuit Scooter will Check battery and motor connections not drive...
  • Page 32: Disposal Of Parts

    For further information about disposal, contact your local waste agency, recycling centre, or provider. If in doubt, contact Drive DeVilbiss Healthcare Ltd. (see section 2). The scooter and any associated parts are to be decontaminated before disposal to avoid the risk of cross-contamination.
  • Page 33: Electromagnetic Compatibility (Emc)

    / or the device(s) being re-orientated. If the scooter continues to operate abnormally, disconnect the device from the mains and contact Drive DeVilbiss Healthcare Ltd. (see section 2) or your local distributor. The warnings listed below are recommended to prevent possible interference with the control system of your scooter.
  • Page 34: Specification

    13. SPECIFICATION 13.1 Scooter Data Product names: Royale 3 Royale 4 Royale 4 Sport Models: HW001BLK HW002BLK HW006BZ HW001RD HW002RD HW001WH HW002WH Product codes: Black PT7-BLK PF7-BLK PT7-RD PF7-RD White PT7-WH PF7-WH Copper PF7S-BZ Maximum Range* 32 miles (50 km) 32 miles (50 km) 28 miles (45 km) Ground Clearance 15 cm (6”) 15 cm (6”)
  • Page 35: Electrical Data

    5 years*** ** Always ensure the scooter is brought to room temperature before plugging in or operating – Drive DeVilbiss Healthcare Ltd. recommends the scooter is left for at least two hours to cool / warm from storage temperatures. *** The service life of the scooter and its components are dependent on it being serviced and maintained in accordance with section 11 of these instructions.
  • Page 36: Warranty

    Drive DeVilbiss Healthcare Ltd., (e) damaged or failed by or attributes to acts of God, (f) damaged, caused by failure to follow instructions, or (g) otherwise used in a manner inconsistent with any instructions provided by Drive DeVilbiss Healthcare Ltd.
  • Page 37: Notes

    15. NOTES...
  • Page 39: Service Record

    16. SERVICE RECORD Inspect your scooter routinely for service issue or wearable items. YEAR YEAR Service Dates Service Dates Controller Upholstery On/Off Switch Seat Control Lever Back Braking Armrests Recharge Electrics point Connections Batteries condition Levels Lights Connections Test run Discharge Forwards Test...
  • Page 40 Heartway Medical Products Co., Ltd. 18 Jingke Central 1st Road, Nantun District, Taichung City, 40852, Taiwan Drive DeVilbiss Healthcare Ltd provide these instructions for use and product markings. NB. IMAGES CONTAINED IN THIS DOCUMENT ARE FOR ILLUSTRATION AND PARTS IDENTIFICATION PURPOSES ONLY, AND MAY NOT REFLECT FINAL PRODUCT OUTLOOK APPEARANCE.

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