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Samsung WF16J9800K Series User Manual

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Washing Machine
User manual
WF16J9800K*
WF16J9800KV_DC68-03474M-EN.indd 1
2017/2/23 15:57:26

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Summary of Contents for Samsung WF16J9800K Series

  • Page 1 Washing Machine User manual WF16J9800K* WF16J9800KV_DC68-03474M-EN.indd 1 2017/2/23 15:57:26...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Installation What’s included Installation requirements Step-by-step installation Before you start Initial settings Laundry guidelines Detergent drawer guidelines Operations Control panel Simple steps to start Cycle overview Settings Maintenance...

  • Page 3: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.

  • Page 4: Important Safety Precautions

    Safety information These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.
  • Page 5 5. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused. 6. For appliances with ventilation openings in the base, that a carpet must not obstruct the openings. 7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised.
  • Page 6 Safety information Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis. • Unplug the power plug and clean it with a dry cloth. • Failure to do so may result in electric shock or fire. • Plug the power plug into the wall socket so that the cord is running towards the floor.
  • Page 7 Do not pull the power cord when unplugging the power plug. • Unplug the power plug by holding the plug. • Failure to do so may result in electric shock or fire. This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible.
  • Page 8 Safety information Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inflammable or explosive substances. • This may result in electric shock, fire, or an explosion. Do not open the washing machine door by force while it is operating (high-temperature washing/drying/spinning).
  • Page 9 If any foreign substance enters into the appliance, unplug the power plug and contact you nearest Samsung Customer Service. • This may result in electric shock or fire. Do not let children (or pets) play in or on your washing machine. The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside.
  • Page 10 Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 11 Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine. • This may result in damage to the washing machine, or injury and death in the case of pets due to the abnormal vibrations. Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
  • Page 12 Safety information Take care that children’s fingers are not caught in the door when you close it. • Failure to do so may result in injury. Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it. Do not use the a strong acidic cleaning agent.

  • Page 13: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Detergent drawer 02 Control panel...
  • Page 14 Installation Spanner Bolt caps Hose guide Cold water hose Hot water hose Liquid detergent guide Hose drain NOTE • Bolt caps : The provided number (3 to 6) of bolt caps depends on the model. • Hot water hose: Applicable models only. • Liquid detergent guide: Applicable models only.

  • Page 15: Installation Requirements

    Drain • Improperly connected grounding Samsung recommends a standpipe in conductors may cause electric shock. height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 16 Installation Flooring Alcove or closet installation For best performance, the washing Minimum clearance for stable operation: machine must be installed on a solid floor. Sides 25 mm Rear 50 mm Wood floors may need to be reinforced 25 mm Front 550 mm to minimize vibration and/or unbalanced loads.

  • Page 17: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) • Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all...
  • Page 18 Installation STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 3. Level the washing machine by manually adjusting the levelling feet. 4. When levelling is complete, tighten the nuts using the spanner.
  • Page 19 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).  4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it.
  • Page 20 If there are water leaks, repeat the steps above. WARNING Stop using the washing machine if there is a water leak, and contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
  • Page 21 For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap. Aqua hose (applicable models only) The aqua hose alerts users of a risk of water leaks.
  • Page 22 Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor.

  • Page 23: Before You Start

    Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. 2. Hold down Temp. and Delay End simultaneously for 3 seconds to enter Calibration mode.

  • Page 24: Laundry Guidelines

    Before you start Laundry guidelines STEP 1 Sort STEP 2 Empty pockets Sort the laundry according to these Empty all the pockets of your laundry criteria: items • Care Label: Sort the laundry into cottons, • Metal objects such as coins, pins, and mixed fibres, synthetics, silks, wools, and buckles on clothing may damage other rayon.
  • Page 25 STEP 4 Prewash (if necessary) STEP 6 Apply a proper detergent type Select the Prewash option for the selected The type of detergent depends on the type course if the laundry is heavily soiled. Do of fabric (cotton, synthetic, delicate items, not use the Prewash option when detergent wool), colour, wash temperature, and degree is manually added into the drum.

  • Page 26: Detergent Drawer Guidelines

    Before you start Detergent drawer guidelines The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash. Main-wash compartment: Apply main-wash detergent, water softener, soaking detergent, bleach, and/or stain removers.
  • Page 27 3. Apply an appropriate amount of fabric softener to the front-right compartment if necessary. Do not exceed the max line (A) which is marked on the compartment. To use liquid detergent (applicable models only) To use a liquid detergent, first put the provided liquid detergent container in the main wash detergent compartment Then, apply an appropriate amount of...

  • Page 28: Operations

    Operations Control panel 01 Cycle Selector Turn the dial to select a cycle. The display shows current cycle information and estimated 02 Display time remaining, or an information code when a problem occurs. 03 Temp. Press to change the water temperature for the current cycle. Press to change the rinse times for the current course.You can 04 Rinse set the rinse times up to 5.

  • Page 29: Simple Steps To Start

    Simple steps to start 1. Press Power to turn on the washing machine. 2. Turn the Cycle Selector to select a course. 3. Change the cycle settings (Temp. , Rinse and Spin) as necessary. 4. The machine provides eight easy to access buttons for Last Setting, Bubble shot, Water Plus, Bubble Soak, Delay End, Drum Clean, Sound off and Drum Light for your convenience.

  • Page 30: Cycle Overview

    Operations Cycle overview Standard cycles Cycle Description Max load (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. COTTON The washing time and the rinse count are automatically adjusted according to the load. • The wool course features gentle cradling and soaking to protect the wool fibres from shrinkage/distortion.
  • Page 31 Cycle Description Max load (kg) POWER BUBBLE • For badly soiled laundry. • For colorfast fabrics and heavily soiled garments, this program heats the supplied water up to 95 °C to eliminate bacteria. SANITIZE • If you stop running the program while the washing machine is heating the water, the door will remain locked for your safety.
  • Page 32 Operations Option Description Sound off • When you activate Sound off function, the “ ” lamp illuminates. • If the door is opened when the power is on, the Drum Light is automatically turned on. Drum Light • If the door is closed when the power is on, the Drum Light is automatically turned off.
  • Page 33 Special features AddWash When the AddWash indicator is on, you can stop operation of the machine and put additional laundry or softener into the drum. The Add Door opens by more than 130° for easy access. 1. Press START/PAUSE to stop operation. 2.
  • Page 34 Operations CAUTION • Do not put excessive force on the Add Door. It may break. • Do not open the Add Door if suds have formed inside the drum that rise above the level of the Add Door. • Do not attempt to open the Add Door while the machine is operating without first pressing START/PAUSE.

  • Page 35: Settings

    Settings Child Lock To prevent accidents involving children, the Child Lock function locks all buttons. However, Child Lock does not activate until you press Start/Pause. In the holding state, you can open the door or change settings by pressing corresponding buttons.

  • Page 36: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. DRUM CLEAN Perform this course regularly to clean the drum and to remove bacteria from it. 1. Press the Power button to turn on washing machine. 2.

  • Page 37: Smart Check

    SMART CHECK To enable this function, you must first download the Samsung Smart Washer at the Play Store or the Apple Store, and install it on a mobile device featuring the camera operation. The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only).

  • Page 38: Maintenance

    Maintenance Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filter cover to open.

  • Page 39: Cleaning

    Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord.
  • Page 40 Maintenance Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2.
  • Page 41 Detergent Drawer 1. While holding down the release lever (A) on the inner of the drawer, slide open the drawer. 2. Remove the release lever and the Liquid detergent guide from the drawer. 3. Clean the drawer components in flowing water using a soft brush.

  • Page 42: Recovery From Freezing

    Maintenance Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4.

  • Page 43: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action Make sure the washing machine is plugged in. • • Make sure the door is properly closed. • Make sure the water taps are open.
  • Page 44 Trobleshooting Problem Action • Make sure the drain hose is straightened all the way to the drain system. If you encounter a drain restriction, call for service. • Make sure the debris filter is not clogged. • Close the door and press or tap Start/Pause. For your safety, the washing machine will not tumble or spin unless the door is Does not drain and/ closed.
  • Page 45 Problem Action • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press the Start/Pause button to start the washing machine. For your safety, the washing machine will not tumble or spin unless the door is closed.
  • Page 46 Make sure the router turns on and operates normally. • (Wi-Fi models only). • Make sure you have installed the latest version of the Smart Control App. If a problem persists, contact a local Samsung service centre. 46 English WF16J9800KV_DC68-03474M-EN.indd 46 2017/2/23 15:57:32...

  • Page 47: Information Codes

    Make sure the door is properly closed. • Make sure laundry is not caught in the door. Water is overflowed. • Restart after spinning. If the information code remains on the display, contact a local • Samsung service centre. English 47 WF16J9800KV_DC68-03474M-EN.indd 47 2017/2/23 15:57:32...
  • Page 48 Trobleshooting Code Action Check the drain hose. • Make sure the end of the drain hose is placed on the floor. • Make sure the drain hose is not clogged. • If the information code remains, contact a customer service centre.
  • Page 49 • Try power off and restarting the cycle. If the information code remains, contact a customer service • centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English 49 WF16J9800KV_DC68-03474M-EN.indd 49 2017/2/23 15:57:32...

  • Page 50: Specifications

    Specifications Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items.

  • Page 51: Protecting The Environment

    Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.

  • Page 52: Specification Sheet

    Specifications Specification sheet “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WF16J9800K* Dimensions W686 x D865 x H990 (mm) Water pressure 50 kPa - 800 kPa NET weight 100 kg Wash and spin capacity 16 kg...
  • Page 53 English 53 WF16J9800KV_DC68-03474M-EN.indd 53 2017/2/23 15:57:34...
  • Page 54 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT ASTRALIA 1300 362 603 www.samsung.com/au/support DC68-03474M-00 WF16J9800KV_DC68-03474M-EN.indd 54 2017/2/23 15:57:34...

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