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Lenovo ThinkStation P340 Tiny Hardware Maintenance Manual

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  • Page 1 P340 Tiny Hardware Maintenance Manual...
  • Page 2 Third Edition (November 2021) © Copyright Lenovo 2020, 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    ....83 Configure the system BIOS to enable SATA RAID functionality ....© Copyright Lenovo 2020, 2021...
  • Page 4 About this manual ® This manual provides service and reference information for ThinkStation computers listed on the front cover. Illustrations in this manual might look different from your product. Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained service technicians who are familiar with ThinkStation computers.

  • Page 5: Chapter 1. Important Safety Information

    Avoid contact with hot components inside the computer. During operation, some components become hot enough to burn the skin. Before you open the computer cover, turn off the computer, disconnect power, and wait approximately 10 minutes for the components to cool. © Copyright Lenovo 2020, 2021...

  • Page 6: Electrical Safety

    Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the computer covers, unless instructed otherwise in the installation and configuration procedures.

  • Page 7: Safety Inspection Guide

    • Do not service the following parts with the power on when they are removed from their normal operating places in a machine: – Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) •...

  • Page 8: Handling Electrostatic Discharge-Sensitive Devices

    8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with. Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
  • Page 9 • Italian • Korean • Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. •...
  • Page 10 CAUTION: When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •...
  • Page 11 Chapter 1 Important safety information...
  • Page 12 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) P340 Tiny Hardware Maintenance Manual...
  • Page 13 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
  • Page 14 Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ótica ou transmissores) estiverem instalados, observe o seguinte: • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à...
  • Page 15 Chapter 1 Important safety information...
  • Page 16 P340 Tiny Hardware Maintenance Manual...
  • Page 17 Chapter 1 Important safety information...
  • Page 18 DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
  • Page 19 Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des 4.
  • Page 20 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs cordonsd'alimentation.
  • Page 21 • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. • Zum Installieren, Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß...
  • Page 22 Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden. ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen.
  • Page 23 Chapter 1 Important safety information...
  • Page 24 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: P340 Tiny Hardware Maintenance Manual...
  • Page 25 • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra. • Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per questo prodotto.
  • Page 26 • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. • L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose.
  • Page 27 Chapter 1 Important safety information...
  • Page 28 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
  • Page 29 • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración.
  • Page 30 Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...

  • Page 31: Chapter 2. Important Service Information

    • Do not drop a system board or apply any excessive force to it. • Avoid rough handling of any kind. • Avoid bending a system board and hard pushing to prevent cracking at each Ball Grid Array (BGA) chipset. © Copyright Lenovo 2020, 2021...

  • Page 32: How To Use Error Codes

    Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.

  • Page 33: Chapter 3. Product Overview

    Chapter 3. Product overview Front 1. ThinkStation LED 2. Power button ™ 3. Storage drive activity indicator 4. USB-C (3.2 Gen 1) connector 5. Always On USB 3.2 connector Gen 2 6. Headset connector © Copyright Lenovo 2020, 2021...

  • Page 34: Rear

    Rear 1. Optional connectors* 2. Security-lock slot ® 3. Wi-Fi antenna slot* 4. Ethernet connector 5. USB 3.2 connectors Gen 2 6. USB 3.2 connector Gen 1 (with smart power-on) ™ 7. HDMI 1.4 out connector 8. USB 3.2 connector Gen 1 ®...

  • Page 35: Chapter 4. Service Checkout And Symptom-To-Fru Index

    • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? – What, when, where, single, or multiple systems? – Is the failure repeatable? – Has this configuration ever worked? © Copyright Lenovo 2020, 2021...

  • Page 36: Symptom-To-Fru Index

    – If it has been working, what changes were made prior to its failing? – Is this the original reported failure? • Diagnostics version – Type and version level • Hardware configuration – Print (print screen) configuration currently in use –...

  • Page 37: Power Supply Problems

    Error FRU/Action The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following: 1. Attempt to back up the data on the failing hard disk drive. 2. Using the operating system programs, format the hard disk drive.

  • Page 38: Post Error Codes

    POST error codes Each time you turn on the system, it performs a series of tests that check the operation of the system and some options. This series of tests are called the Power-On Self-Test, or POST. POST checks the following operations: •...

  • Page 39: Miscellaneous Error Conditions

    8998 Not enough shadow RAM resources This error message is displayed for OPTION ROM, not all devices when the shadow RAM resources initialized. Suggest to remove some for option ROM are insufficient. add-on cards, or change to UEFI If the legacy option ROM is mode in BIOS setup.
  • Page 40 Message/Symptom FRU/Action Incorrect memory size during POST 1. Run the Memory tests. 2. Memory Module 3. System Board "Insert a Diskette" icon appears with a known-good 1. System Board diagnostics diskette in the first 3.5-inch diskette drive. 2. Diskette Drive Cable 3.

  • Page 41: Undetermined Problems

    Message/Symptom FRU/Action Serial or parallel connector device failure (adapter 1. External Device Self-Test OK? connector) 2. External Device 3. Cable 4. Alternate Adapter 5. System Board Some or all keys on the keyboard do not work 1. Keyboard 2. Keyboard Cable 3.
  • Page 42 P340 Tiny Hardware Maintenance Manual...

  • Page 43: Chapter 5. Raid

    Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being created. To create RAID volumes: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Devices ➙ ATA Drive Setup and press Enter. © Copyright Lenovo 2020, 2021...

  • Page 44: Configure Raid In Legacy Mode

    3. Select Intel (R) Rapid Storage Technology and press Enter. 4. Select Create RAID Volume and press Enter. 5. Select Name and press Enter. When prompted, type a proper RAID Volume name in the field. 6. Select RAID Level and press Enter. When prompted, select a RAID level in the field. 7.
  • Page 45 7. Press Enter to initiate volume creation. 8. When prompted, press Y to accept the warning message and create the volume. 9. Return to step 2 to create additional RAID volumes, or select Exit and press Enter. 10. Press Y when prompted to confirm the exit. Delete RAID volumes in legacy mode To delete RAID volumes: 1.
  • Page 46 P340 Tiny Hardware Maintenance Manual...

  • Page 47: Chapter 6. Diagnostics

    4. Run the diagnostic program. 5. Recover your operating system. See “Self-help resources” on page 44. 6. If the problem persists, contact Lenovo. UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and internal storage devices, view system information, and check and recover bad sectors on internal storage devices.

  • Page 48: Lenovo Diagnostic Tools

    Note: The options on the main screen might vary, depending on the hardware configuration and the UEFI diagnostic program version preinstalled on the computer. Lenovo diagnostic tools For information about Lenovo diagnostic tools, go to: https://pcsupport.lenovo.com/lenovodiagnosticsolutions Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems.
  • Page 49 • Setup Guide want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...
  • Page 50 P340 Tiny Hardware Maintenance Manual...

  • Page 51: Chapter 7. Hardware Removal And Installation

    Isolated tweezers Common tool Hexagonal socket Common tool Silicone grease Consumable tool Polyamide tape Consumable tool Mylar tape Consumable tool Eraser Consumable tool Electrical tape Consumable tool Double-sided tape Consumable tool Conductive tape Consumable tool © Copyright Lenovo 2020, 2021...

  • Page 52: Major Frus And Crus

    Note: The silicone grease can be applied to the surfaces of the microprocessor and heat sink to eliminate air gaps. The hexagonal socket is used to pick up the antenna connectors. Major FRUs and CRUs Your computer contains the following types of CRUs and FRUs: •...
  • Page 53 Mouse* ® VESA mount bracket* External optical drive box* External optical drive* * for selected models For detailed FRU and CRU information, such as the FRU part numbers and supported computer models, go http://www.lenovo.com/serviceparts-lookup Chapter 7 Hardware removal and installation...

  • Page 54: System Board

    System board Clear CMOS (Complementary Metal Oxide M.2 Wi-Fi card slot Semiconductor)/Recovery jumper Microprocessor socket Coin-cell battery socket System fan connector Internal speaker connector P340 Tiny Hardware Maintenance Manual...

  • Page 55: Removing And Installing Hardware

    Cover presence switch connector (intrusion switch SATA connector for hard disk drive connector) PCIe x8 card slot Serial connector (COM1) M.2 solid-state drive slot (SSD1) M.2 solid-state drive slot (SSD2) Memory slot (DIMM2) Memory slot (DIMM1) Removing and installing hardware This section provides instructions on how to remove and install hardware for your computer.
  • Page 56 3. Remove the ac power adapter. 4. Remove the power cord. 5. Install the power cord. P340 Tiny Hardware Maintenance Manual...

  • Page 57: Rear Wi-Fi Antenna

    6. Install the ac power adapter. 7. Reconnect the external cables to the corresponding connectors on the computer, and then reconnect the power cord to the electrical outlet. Rear Wi-Fi antenna Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions.

  • Page 58: Vertical Stand

    3. Remove the rear Wi-Fi antenna. 4. Install the rear Wi-Fi antenna. 5. Reconnect the external cables to the corresponding connectors on the computer, and then reconnect the power cord to the electrical outlet. Vertical stand Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions.
  • Page 59 Replacement procedure 1. Turn off the computer and remove all connected devices. 2. Disconnect the computer from ac power and all connected cables. 3. Remove the vertical stand. 4. Install the vertical stand. Chapter 7 Hardware removal and installation...

  • Page 60: Vesa Mount Bracket

    5. Reconnect the external cables to the corresponding connectors on the computer, and then reconnect the power cord to the electrical outlet. VESA mount bracket Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions.

  • Page 61: External Optical Drive Box And External Optical Drive

    External optical drive box and external optical drive Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Replacement procedure 1. Turn off the computer and remove all connected devices. 2. Disconnect the computer from ac power and all connected cables. 3.

  • Page 62: Power Adapter Bracket

    5. Install the external optical drive. 6. Install the external optical drive box. 7. Reconnect the external cables to the corresponding connectors on the computer, and then reconnect the power cord to the electrical outlet. Power adapter bracket Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions.
  • Page 63 Replacement procedure 1. Turn off the computer and remove all connected devices. 2. Disconnect the computer from ac power and all connected cables. 3. Remove the power adapter bracket. 4. Remove the power cord. 5. Remove the ac power adapter. Chapter 7 Hardware removal and installation...
  • Page 64 6. Install the ac power adapter. 7. Install the power cord. 8. Install the power adapter bracket. 9. Reconnect the external cables to the corresponding connectors on the computer, and then reconnect the power cord to the electrical outlet. P340 Tiny Hardware Maintenance Manual...

  • Page 65: Dust Shield

    Dust shield Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Replacement procedure 1. Turn off the computer and remove all connected devices. 2. Disconnect the computer from ac power and all connected cables. 3.

  • Page 66: Computer Cover

    4. Install the dust shield. 5. Reconnect the external cables to the corresponding connectors on the computer, and then reconnect the power cord to the electrical outlet. Computer cover Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions.

  • Page 67: Internal Speaker

    9. Remove the computer cover. 10. Install the computer cover. 11. Reinstall all removed parts. Reconnect the external cables to the corresponding connectors on the computer, and then reconnect the power cord to the electrical outlet. Internal speaker Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions.

  • Page 68: System Fan

    3. Remove the internal speaker. 4. Install the internal speaker. 5. Connect the internal speaker cable to the internal speaker connector on the system board. 6. Reinstall all removed parts. System fan Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions.

  • Page 69: Coin-Cell Battery

    Replacement procedure 1. Remove the computer cover. See “Computer cover” on page 62. 2. Remove the internal speaker, if any. See “Internal speaker” on page 63. 3. Disconnect the system fan cable from the system fan connector on the system board. 4.
  • Page 70 The coin-cell battery normally requires no charging or maintenance throughout its life; however, no coin-cell battery lasts forever. If the coin-cell battery fails, the date and time information is lost. An error message is displayed when you turn on the computer. Replacement procedure 1.

  • Page 71: Pcie Card And Pcie Converter

    7. Reinstall all removed parts. 8. Reset the system date and time in the UEFI BIOS menu. To dispose of the coin-cell battery, refer to the “Lithium coin-cell battery notice” in the Safety and Warranty Guide. PCIe card and PCIe converter Prerequisite Before you start, read Chapter 1 “Important safety information”...

  • Page 72: Wi-Fi Card And Wi-Fi Card Shield

    4. Replace the PCIe card bracket. Install the PCIe converter on the PCIe card. 5. Install the PCIe card into the computer. 6. Reinstall all removed parts. Wi-Fi card and Wi-Fi card shield Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions.
  • Page 73 3. Remove the Wi-Fi card. 4. Remove the Wi-Fi card shield. 5. Disconnect the Wi-Fi antennas from the Wi-Fi card. Chapter 7 Hardware removal and installation...

  • Page 74: Bottom Cover

    6. Connect the Wi-Fi antennas to the Wi-Fi card. 7. Install the Wi-Fi card shield. 8. Install the Wi-Fi card. 9. Reinstall all removed parts. Bottom cover Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions.

  • Page 75: M.2 Solid-State Drive

    3. Remove the bottom cover. 4. Install the bottom cover. 5. Turn over the computer so that the bottom cover is facing down. 6. Reinstall all removed parts. M.2 solid-state drive Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions.
  • Page 76 Replacement procedure 1. Remove the computer cover. See “Computer cover” on page 62. 2. Remove the bottom cover. See “Bottom cover” on page 70. 3. Open the retention latch. 4. Remove the M.2 solid-state drive. 5. Install the M.2 solid-state drive. 6.

  • Page 77: Memory Module

    7. Reinstall all removed parts. Memory module Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Replacement procedure 1. Remove the computer cover. See “Computer cover” on page 62. 2. Remove the bottom cover. See “Bottom cover” on page 70. 3.

  • Page 78: Rear Wi-Fi Antenna Cable

    5. Install the memory module. 6. Secure the memory module with the latches. 7. Reinstall all removed parts. Rear Wi-Fi antenna cable Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1.

  • Page 79: Front Wi-Fi Antenna

    Front Wi-Fi antenna Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the computer cover. See “Computer cover” on page 62. 2. Remove the PCIe card and PCIe converter, if any. See “PCIe card and PCIe converter” on page 67. 3.

  • Page 80: Antenna Bracket

    Antenna bracket Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the computer cover. See “Computer cover” on page 62. 2. Remove the PCIe card and PCIe converter, if any. See “PCIe card and PCIe converter” on page 67. 3.

  • Page 81: Heat Sink

    5. Remove the front Wi-Fi antenna, if any. See “Front Wi-Fi antenna” on page 75. 6. Remove the antenna bracket. Heat sink Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. The heat sink might be very hot.

  • Page 82: Microprocessor

    Microprocessor Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. The heat sink and microprocessor might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Removal steps 1.

  • Page 83: System Board

    System board Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. The heat sink and microprocessor might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Notes: •...
  • Page 84 • Your microprocessor sockets and socket covers might look slightly different from the illustrations in this topic. • Do not touch the pins on the microprocessor socket or the gold contacts on the microprocessor. Removal steps of system board 1. Remove the computer cover. See “Computer cover” on page 62. 2.
  • Page 85 The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling. Microprocessor socket cover installation procedure 1. After you have removed the microprocessor from the failing system board, close the microprocessor retainer.
  • Page 86 P340 Tiny Hardware Maintenance Manual...

  • Page 87: Chapter 8. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 88 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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