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TROUBLE SHOOTING INFORMATION AND ALARM CODES
Fault Display
Cabinet not operating
Cabinet not maintaining
temperature
Faults displayed by control
CHOOSING GENUINE SPARE PARTS
Choosing the correct spare parts is vital to the ongoing running of your appliance - that's why Williams
Refrigeration offer a comprehensive network of servicing, support and spare parts all available directly from
Williams.
Our spare parts are exactly the same quality and standard as we use to build your appliance and have been
rigorously checked, tested and inspected to ensure the very best quality and exact fit.
You can contact us directly for everything from fault diagnosis to parts selection and ordering. Simply provide
the serial number of your appliance and we will do the rest to ensure you receive the right part first time.
For further information please call our Spares Department on 01553 817017
Possible Cause
No power supply
1. Dirty condenser
2. Air circulation restricted
3. Defective fan motor
4. Defector compressor relay
5. Loose electrical connection
E1 or E2 - Control probe failure
hi or Lo - High/low temperature
alarm*
do - door open alarm
or email spares@williams-refrigeration.co.uk
TROUBLE SHOOTING / ALARM CODES
Action
Check fuse or power source
Clean
Remove restriction
Call engineer
Call engineer
Call engineer
Call engineer
Call engineer
Shut door
9
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