Support And Legal; Support Application; Xperia™ Tips; Help In Menus And Applications - Sony Xperia M5 Dual User Manual

Support and legal

Support application

Use the Support application on your device to browse User guides, troubleshooting
guides, and to find information about software updates and other product-related
information.
To access the Support application
1
From your Home screen, tap
2
Find and tap , then select the required support item.
Connect to the internet when using the Support application for the best available support.
Xperia™ Tips
Using Xperia™ Tips you can get useful information for your device via notifications,
and learn all you need to get started.
To enable or disable Xperia™ Tips
1 From your Home screen, tap
2 Find and tap Settings > Introduction & Tips.
3
Tap the Xperia™ Tips slider.

Help in menus and applications

Some applications and settings have help available in the options menu, which is
normally indicated by in the specific applications.

Running diagnostic tests on your device

The Xperia™ Diagnostics application can test a specific function or run a full
diagnostic test to check if your Xperia™ device is working properly.
Xperia™ Diagnostics can:
•
Assess potential hardware or software issues on your Xperia™ device.
•
Analyse how well applications perform on your device.
•
Log the number of dropped calls during the previous 10 days.
•
Identify installed software and provide useful details about your device.
The Xperia™ Diagnostics application is pre-installed on most Android™ devices from Sony. If
the Diagnostics option is not available under Settings > About phone, you can download a
light version using the Play Store™ application.
To run a specific diagnostic test
1
From your Home screen , tap
2 Find and tap Settings > About phone > Diagnostics > Test .
3
Select a test from the list.
4 Follow the instructions and tap Yes or No to confirm if a feature works.
To run all diagnostic tests
1
From your Home screen , tap
2 Find and tap Settings > About phone > Diagnostics > Test > Run all.
3 Follow the instructions and tap Yes or No to confirm if a feature works.
To view details about your device
1
From your Home screen , tap
2
Find and tap Settings > About phone > Diagnostics > Facts.
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