Cowin SE7 - ANC Wireless Headphones Manual

Also See for SE7:

Owner's manual (85 pages)

Table of Contents

Contents

1 WHAT'S IN THE CARTON
2 DEVICE CONTROLS
3 NOISE CANCELLATION
4 BATTERY CHARGING
5 STATUS INDICATORS
6 BLUETOOTH CONNECTIONS
7 WIRED CONNECTIONS
8 CARE AND MAINTENANCE
- 8.1 Store your device
- 8.2 Clean the device
9 WARRANTY
10 TROUBLESHOOTING
11 Documents / Resources
- 11.1 References
- 11.2 Download manual

Cowin SE7 - ANC Wireless Headphones Manual

WHAT'S IN THE CARTON

Confirm that the following parts are included:

Note: If any part of your product is damaged, do not use it. Contact your authorized COWIN customer service.

DEVICE CONTROLS

Power On

Press and hold for five seconds. You hear the power-on tones.

Power Off

Press and hold for five seconds. You hear the power-off tones.

Device functions

Media playback and volume functions

Media playback and volume functions
The headphone controls are located on the right earcup.

Function	What to do
Play /Pause	Short press the Multi-function button
Skip forward	Long press the button
Skip backward	Long press the button
Volume up	Short press the button
Volume down	Short press the button

Call functions

The Multi-function button and microphone are located on the back of the right earcup.

Function	What to do
Answer a call	Short press the button
End a call	Short press the button
Decline an incoming call	Press and hold for one 2 seconds
Answer a second incoming call and put the current call on hold	While on a call, press once
Decline a second incoming call and stay on current call	While on a call, press and hold for 2 seconds
Switch between two calls	With two active calls, press and hold for 2 seconds

NOISE CANCELLATION

Noise cancellation reduces unwanted noise providing a clearer, more lifelike audio performance. You can choose the noise cancelling mode based on your listening preferences and environment.

Noise cancelling modes

BATTERY CHARGING

Charge the headphones

Plug the small end of the USB cable into the micro-USB connector on the right earcup.
Plug the other end into a USB wall charger or computer that is powered on.

Notes:

While charging, the battery indicator red. When the battery is fully charged, the battery indicator off.
The headphones do not work while charging.

Charging time
Allow up to four hours to fully charge the headphones.

Notes:
When only use Bluetooth without noise cancelling, a full charge powers the headphones for up to 30 hours.
When use Bluetooth with noise cancelling, a full charge powers the headphones for up to 20 hours.

STATUS INDICATORS

Note: If connected to an Apple device, the device displays the headphone battery level near the upper right corner of the screen.

BLUETOOTH CONNECTIONS

Connection method

You can connect your mobile device with your headphones using Bluetooth wireless technology.

Note: The devices must be within range (32.8 ft. or 9 m) and powered on.

Turn on the headset. If connecting for the first time, the headphone will enter the pairing mode automatically after it is powered on.
Tip: Once powered on, the white LED flashes blue and red alternately.
On your mobile device, enable the Bluetooth feature.
Tip: The Bluetooth feature is usually found in the Setting menu.
Select your headphones from the device list.

Choose "SE7" to connect
Tip: Once paired, you hear "Paired" and see the indicator flash blue slowly.

Disconnect a mobile device

Use the Bluetooth menu on your mobile device to disconnect your mobile device.
Power off headphones.

Reconnect a mobile device

When powered on, the headphones try to reconnect with the last-paired device.
Note: The devices must be within range (30 ft. or 9 m) and powered on.

Connect another mobile device

Disconnected on your first mobile device.
Connected on your second mobile device.

Note: You only can connect one device at a time.

Clear the headphone pairing list

Press and simultaneously and hold for 3 seconds.
Delete your headphones from the Bluetooth list on your mobile device. All devices are cleared and the headphones are ready to connect.

WIRED CONNECTIONS

Connect the audio cable
Wired connections - Connecting the audio cable
Use the 3.5 mm cable (provided) to connect a non-wireless device or to continue using the headphones.

CARE AND MAINTENANCE

Store your device

Storing your device
Place the headphones flat into the case.

Notes:

Make sure to power off the headphones when not in use.
Before storing the headphones for more than a few months, make sure the battery is fully charged.

Clean the device

Your headphones may require periodic cleaning.

Wipe the outside surfaces with a soft, dry cloth.
Don't allow moisture to get inside the earcups or the audio input connector.

WARRANTY

Your headphones are covered by 18-month warranty. Visit our website at www.cowinaudio.com for details of the warranty.
To register your product, visit www.cowinaudio.com for instructions. Failure to register will not affect your limited warranty rights.

If you still have issue, contact COWIN customer service.
E-mail: support@cowinaudio.com
Phone: +1 (929) 359-6668 ( Mon-Fri 9:00 a.m. to 5:30 p.m. PST ) Recommend

TROUBLESHOOTING

Common solutions
If you experience problems with your headphones:

Check the state of the status indicators.
Charge the battery.
Increase the volume on your headphones, mobile device and music app.
Try connecting another mobile device.

If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact COWIN customer service.

Symptom	Solution
Headphones don't power on	Charge the battery.
Headphones don't connect with your mobile device	Check the state of the status indicators. Disconnect the back-up audio cable. Disconnect the USB charging cable. On your mobile device: Disable the Bluetooth feature and then re-enable. Delete your SE7 from the Bluetooth list on your device. Connect again. Move your mobile device closer to the headphones and away from any interference or obstructions. Connect another mobile device. Visit www.cowinaudio.com to see how-to videos. Clear the headphone pairing list and connect again.
Poor sound quality	Use a different music source. Connect another mobile device. Disconnect the second device. Move your mobile device closer to the headphones and away from any interference or obstructions.
Bad Bluetooth connect	If the Bluetooth signal is weak, out of range or interferes, the Bluetooth® wireless connection may fail or the sound cuts in and out. Please see the information below to improve signal quality and reduce the possibility of interference. The Bluetooth wireless connection may fail or the sound will continue to cut in and out. These due to weak Bluetooth signals or external signal interference. Please away from any interference or obstructions. Bluetooth headphone and device distance is less than 15M, Bluetooth and mobile phone are in the same direction. Move your mobile device closer to the headphones. The battery is running out of power, use it after charging. Check if the network signal is OK (whether the player is in buffer). The compatibility between the headphone and the Bluetooth device is not good, replace the device with a higher Bluetooth version.
No sound	Power on the headphones and charge the battery. Check the state of the status indicators. Increase the volume on your headphones, your mobile device and music source Slide the Power/Bluetooth switch to the right and release to hear the connected device. Make sure you are using the correct device. Move your mobile device closer to the headphones and away from any interference or obstructions. Use a different music source. Connect another mobile device.
Cannot hear on a call	Check that headphones and the connected device (i.e., smartphone) are turned on. Turn up the volume of the connected device if it is too low. Check the audio settings of the Bluetooth device to make sure the sound comes from the headphones during a call. Re-establish the connection using the Bluetooth device. While listening to music with the headphones, stop playback and press the button on the right or left unit to respond to an incoming call.
Noise beeping	Due to weak Bluetooth signals or external signal interference. In this case, move away from wireless routers or microwaves and move your headphone closer to the Bluetooth device. Avoid using the headphones for a long time, otherwise the sound will be intermittent, please reuse after a period of rest.
Listen to music when the battery is discharged	Even in wired mode, the battery power need to use, the headphones do not support the use of no power.
No sound from a device connected by the back-up audio cable	Secure the ends of the back-up audio cable. Increase the volume on your headphones, your mobile device and music source. Connect another device.
Poor sound quality from a device connected by audio cable	Secure the ends of the back-up audio cable. Connect another device.
Battery won't charge	Secure the ends of the USB charging cable. Try another charging source. If your headphones have been exposed to high or low temperatures, let the headphones return to room temperature and try charging again.
Noise cancelling function doesn't work	Make sure that the noise canceling function is turned on. Are the ears all wrapped and re-equipped. Adjust the earpad position to fit your ears. If the earmuffs are loose, re-set the ear. Eliminate low frequency noise? The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.