LG WSEX200HNA Owner's Manual
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LG WSEX200HNA Owner's Manual

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OWNER'S MANUAL
LAUNDRY CENTER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
WSEX200H*A
www.lg.com
MFL70442668
Copyright © 2022 LG Electronics Inc. All Rights Reserved.
Rev.00_032222

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  • Page 1 OWNER'S MANUAL LAUNDRY CENTER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WSEX200H*A www.lg.com MFL70442668 Copyright © 2022 LG Electronics Inc. All Rights Reserved. Rev.00_032222...

  • Page 2: Table Of Contents

    Cycle Modifiers Options and Extra Functions 24 OPERATION-DRYER Using the Dryer Control Panel Dry Cycles Cycle Modifiers Options and Extra Functions 32 SMART FUNCTIONS Using LG ThinQ Application Smart Diagnosis Function 35 MAINTENANCE Washer Dryer 43 TROUBLESHOOTING Washer Dryer Common...

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety for a Dryer WARNING Fire Hazard Failure to follow safety warnings exactly could result in serious injury, death or property damage. Do not install a booster fan in the exhaust duct. Install all clothes dryer in accordance with the installation instructions of the manufacturer of dryer.

  • Page 4: Warning Statements

    IMPORTANT SAFETY INSTRUCTIONS WARNING - Risk of Fire Install the clothes dryer according to the manufacturer’s instructions and local codes. Clothes dryer installation must be performed by a qualified installer. • Do not install a clothes dryer with flexible plastic venting materials. If •...
  • Page 5 IMPORTANT SAFETY INSTRUCTIONS • To reduce the risk of severe injury or death, follow all installation instructions. • Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions are packed with the appliance for the installer’s reference. If the appliance is moved to a new location, have it checked and reinstalled by qualified service personnel.
  • Page 6 • Use this appliance only for its intended purpose. • If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics Customer Information Center for instructions before resuming use.
  • Page 7 IMPORTANT SAFETY INSTRUCTIONS • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. • Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products.

  • Page 8: Caution Statements

    IMPORTANT SAFETY INSTRUCTIONS • Remove the door(s) before the appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside. • Make sure the dispenser drawer or lid is closed at all times when not being filled with laundry products. •...

  • Page 9: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Front View Rear View Control Panel Power Cord (for Dryer) Lint Filter Cold Water Inlet...
  • Page 10 • For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products. Non-skid Pads Hole Caps Wrench...

  • Page 11: Operation-Washer

    OPERATION-WASHER OPERATION-WASHER Using the Washer WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview Adjust settings. • Default settings for the selected cycle can Sort laundry and load the washer. be changed, if desired, using the cycle modifier and option buttons.
  • Page 12 12 OPERATION-WASHER Sorting Laundry CAUTION • Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
  • Page 13 OPERATION-WASHER Category Label Directions Hand wash Machine wash, Normal cycle Washing Perm Press/Wrinkle Resistant setting (which has a cool down or cold spray before the slower spin) Gentle/Delicate setting (slow agitation and/or reduced wash time) Do not wash Do not wring Water Temperature Warm Cold/Cool...

  • Page 14: Adding Cleaning Products

    14 OPERATION-WASHER Small Items Powdered detergent • Do not wash a single small item. Add enough Single-Use Detergent Packs / Gel or similar items to the load to prevent an out-of- Tablet Detergents balance load. • Wash small, light items in a mesh bag. Small •...
  • Page 15 OPERATION-WASHER Gently close the detergent dispenser drawer - Make sure to remove them when using before starting the cycle. powdered detergent. Powdered detergent will not dispense with the liquid detergent cup and • Slamming the drawer closed may result in insert in place.

  • Page 16: Control Panel

    16 OPERATION-WASHER Control Panel Control Panel Features for the Washer Power On/Off Button • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. •...
  • Page 17 When the washer is connected to a home Wi-Fi network, the icon on the control panel is lit. - To connect the washer to the LG ThinQ application, press and hold the Temp. button for 3 seconds. Time and Status Display Wi-Fi Indicator •...
  • Page 18 18 OPERATION-WASHER NOTE • The AI DD functionality may vary depending on the environment and model. Cycle Status Indicators • These LEDs will blink when a cycle is selected to indicate which stages will run. • When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady.

  • Page 19: Wash Cycles

    OPERATION-WASHER Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting Laundry section.
  • Page 20 Use a smartphone to download a specialized cycle to this cycle position. • The default cycle is Rinse+Spin. This cycle is also available for download. • Refer to the LG ThinQ application to see the cycles available for download. Wash Temp.
  • Page 21 OPERATION-WASHER Cycle Steam Turbo Wash Extra Rinse Pre-wash Delicates Heavy Duty † Speed Wash Downloaded default: Rinse+Spin...

  • Page 22: Cycle Modifiers

    22 OPERATION-WASHER Cycle Modifiers • Some fabrics, such as delicates, require a slower spin speed. About Modifier Buttons Soil Each cycle has default settings that are selected Adjusting the soil level setting will modify the cycle automatically. You can also customize these times and/or wash actions.
  • Page 23 OPERATION-WASHER severe burns. Allow the door lock to release • Turning off the power will not reset this function. before opening the door. You must deactivate this function before you can access any other options and functions. • Do not attempt to override the door lock mechanism or reach into the washer during a steam cycle.

  • Page 24: Operation-Dryer

    24 OPERATION-DRYER OPERATION-DRYER Using the Dryer • If the Start/Pause button is not pressed within a certain time, the dryer shuts off and all settings are lost. WARNING • To reduce the risk of fire, electric shock, or injury End of Cycle to persons, read the SAFETY INSTRUCTIONS before operating this appliance.
  • Page 25 OPERATION-DRYER Fabric Care Labels NOTE Many articles of clothing include a fabric care label. • Damp clothes will expand as they dry. Do not Using the chart below, adjust the cycle and option overload the dryer; clothes require room to selections to care for your clothing according to tumble and dry properly.

  • Page 26: Control Panel

    - With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • Wi-Fi - Press and hold the Temp. button for 3 seconds to initiate the connection of the appliance to the LG ThinQ application.
  • Page 27 OPERATION-DRYER Time and Status Display Wi-Fi Indicator • This indicator is lit when the product is connected to a home Wi-Fi network. Remote Start Indicator • This indicator lights up when the Remote Start feature is activated. Flow Sense Indicator •...

  • Page 28: Dry Cycles

    28 OPERATION-DRYER Dry Cycles Cycle Guide The appliance automatically sets the dryness level and temperature at the recommended setting for each cycle. The estimated time remaining will be shown in the display. • Temperature: Low > Medium Low > Medium > Medium High > High •...
  • Page 29 Use a smartphone to download a specialized cycle to this cycle position. • The default cycle is Perm. Press. This cycle is also available for download. • Refer to the LG ThinQ application to see the cycles available for download. Temp.

  • Page 30: Cycle Modifiers

    30 OPERATION-DRYER Cycle Modifiers • A chime will sound twice and the LED will not light up if the selected option is not allowed for the selected cycle. About Modifier Buttons Each cycle has default settings that are selected Steam automatically.
  • Page 31 OPERATION-DRYER clothes, lingerie, foam products, or electric • Turning off the power will not reset this function. blankets. You must deactivate this function before you can access any other options and functions. Wrinkle Care Locking/Unlocking the Control Panel Selecting this option will tumble the load Turn on the power.

  • Page 32: Smart Functions

    Internet service provider or refer to your - When the cycle is complete or the appliance wireless router manual. has problems, you will receive a push • LG ThinQ is not responsible for any network message. connection problems or any faults, malfunctions, • Settings or errors caused by network connection.
  • Page 33 Using the Washer/Dryer Remotely Cloud Cycle Remote Start Use the LG ThinQ app to start cycles with various Use a smartphone to control your appliance options. Cloud cycles are deleted from the remotely. You can also monitor your cycle appliance once the power is turned off.

  • Page 34: Smart Diagnosis Tm Function

    This equipment should be installed and operated LG ThinQ application. with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow NOTE the instructions provided in the LG ThinQ application.

  • Page 35: Maintenance

    MAINTENANCE MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
  • Page 36 36 MAINTENANCE • For other drum cleaning products, follow • Mineral scale and other spots may be removed the cleaner manufacturer’s instructions and from the stainless steel drum using a soft cloth recommendations. soaked in stainless steel cleaner. • Do not exceed the maximum fill line when •...
  • Page 37 MAINTENANCE Wipe off any moisture with a dry towel or WARNING cloth after cleaning. • The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that To clean the drawer opening, use a small, could enter the valves with the water supply.
  • Page 38 38 MAINTENANCE preferably with the faucets wide open for Remove the pump filter. maximum flow. • Twist the pump filter counterclockwise to remove. NOTE • An error message may blink on the display when the water pressure is low or an inlet filter is clogged with dirt.
  • Page 39 MAINTENANCE Press the Start/Pause button to start the NOTE drain pump for 1 minute. • An message blinks on the display when the • This will expel some of the antifreeze, drain pump filter is clogged with dirt. Clean the leaving enough to protect the washer from drain pump filter.
  • Page 40 40 MAINTENANCE Press the Spin button to operate spin only cycle for draining and spinning. Press the Start/Pause button. When the Drain Hose is Frozen Pour hot water in the washer drum and close the door. Wait for 1 - 2 hours. Press the Power button.

  • Page 41: Dryer

    MAINTENANCE Dryer Cleaning the Lint Filter Always clean the lint from the filter after every Regular Cleaning cycle. Cleaning the Exterior Proper care of your appliance can extend its life. The outside of the appliance can be cleaned with warm water and a mild, nonabrasive household detergent.
  • Page 42 42 MAINTENANCE NOTE • NEVER operate the appliance without the lint filter in place.

  • Page 43: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service. Washer FAQs: Frequently Asked Questions Why does my washer make loud banging noises while it is filling with water?
  • Page 44 44 TROUBLESHOOTING Problem Possible Cause & Solution The load is too small. • Add additional items to allow the washer to balance the load. UNBALANCE ERROR Heavy articles are mixed with lighter items. • Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning.
  • Page 45 TROUBLESHOOTING Noises Problem Possible Cause & Solution Clicking Door lock sounds when the door locks or unlocks. • Normal operation Spraying or hissing Water spraying or circulating during the cycle • Normal operation Humming or Drain pump is pumping water from the washer at times during a cycle. Gurgling •...
  • Page 46 46 TROUBLESHOOTING Operation Problem Possible Cause & Solution Water Leaking Hoses are not connected correctly. • Check hoses and connectors for leaks, cracks, and splits. • Check and tighten hose connections. House drain pipes are clogged. • The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain.
  • Page 47 TROUBLESHOOTING Problem Possible Cause & Solution Incomplete or no Detergent compartments clogged from incorrect filling. dispensing of • Make sure that detergent and additives are put into the correct dispenser compartments. detergent • For all detergent types, always make sure that the dispenser drawer is fully closed before the start of the cycle.
  • Page 48 48 TROUBLESHOOTING Problem Possible Cause & Solution Washer is not filling Filter is clogged. properly. • Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water Inlet Filters in MAINTENANCE. Inlet hoses may be kinked. •...
  • Page 49 TROUBLESHOOTING Problem Possible Cause & Solution Wrinkling Hot and cold water inlet hoses are reversed. • Hot water rinse can set wrinkles in garments. Check the inlet hose connectors. Staining Bleach or softener dispensed too soon. • Dispenser compartment was overfilled or closed too quickly, causing the bleach or softener to dispense immediately.

  • Page 50: Dryer

    50 TROUBLESHOOTING Dryer FAQs: Frequently Asked Questions When I press a button, why does my dryer beep and then nothing happens? The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on, then press and hold the button that has Control Lock on or under it for 3 seconds.
  • Page 51 TROUBLESHOOTING Operation Problem Possible Cause & Solution The Flow Sense After clearing the restrictions, the Flow Sense ) system requires multiple, consecutive cycles to determine that the performance value has improved before the ) indicator remains active after Flow Sense ) indicator is reset.
  • Page 52 52 TROUBLESHOOTING Problem Possible Cause & Solution The appliance does Gas supply or service is turned off. not heat. • Confirm that the house gas shutoff and the shutoff valves of the dryer are both fully open. Even if gas is not supplied to the appliance, it will run and no error codes will display. Verify that other gas appliances in the home are working normally.
  • Page 53 TROUBLESHOOTING Problem Possible Cause & Solution Lint on clothes. The appliance is overloaded. • Divide extra large loads into smaller loads for drying. Tissue, paper, etc., left in pockets. • Check pockets thoroughly before washing and drying clothes. Excess static in Fabric softener is not used or is used incorrectly.
  • Page 54 54 TROUBLESHOOTING Indicator Messages Problem Possible Cause & Solution Flow Sense indicator Exhaust system is too long or has too many turns/restrictions. ) shows four bars • Install a shorter or straighter duct run. See the Installation Instructions for details. during the drying Partial blockage of the ductwork due to lint buildup or other foreign object.

  • Page 55: Common

    TROUBLESHOOTING Common Wi-Fi Problem Possible Cause & Solution Trouble connecting The password for the Wi-Fi network was entered incorrectly. appliance and • Delete your home Wi-Fi network and begin the connection process again. smartphone to Wi-Fi network Mobile data for your smartphone is turned on. •...

  • Page 56: Limited Warranty

    Should your LG Washer/Dryer ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase. This...
  • Page 57 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
  • Page 58 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
  • Page 59 If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’...
  • Page 60 60 Memo...
  • Page 61 Memo...
  • Page 62 62 Memo...
  • Page 63 Memo...
  • Page 64 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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