Yealink T26 User Manual
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Yealink T26 User Manual

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communications
Phone set user guide
Yealink T26 & T28
Last update: Dec 2013
This presentation contains confidential & proprietary information from HKT and
.
should not be copied or distributed without HKT's prior written permission
Phone user guide
copyright © 2014 HKT
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Summary of Contents for Yealink T26

  • Page 1 Phone set user guide Yealink T26 & T28 Last update: Dec 2013 This presentation contains confidential & proprietary information from HKT and should not be copied or distributed without HKT’s prior written permission Phone user guide copyright © 2014 HKT...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Making calls...............................3 1.1. Dialing a number ......................3 1.2. Using Busy Lamp ......................3 1.3. Redial ..........................3 Receiving calls..............................4 2.1. Answer an incoming call ..................... 4 2.2. Answer a new incoming call during a phone conversation........4 2.3.

  • Page 3: Making Calls

    1. Making calls 1.1. Dialing a number First, lift the handset to take the phone off-hook (if using a hands-free speakerphone, simply press or a line button). At the dial tone, enter the extension/external number you wish to call (note: You are NOT required to dial “9”...

  • Page 4: Receiving Calls

    2. Receiving calls 2.1. Answer an incoming call An incoming call causes the phone to ring. Lift the handset to answer (if using hands-free speakerphone, press or the flashing line button). 2.2. Answer a new incoming call during a phone conversation A new incoming call causes the line button to flash.

  • Page 5: Handling Calls

    4. Handling calls 4.1. Holding call During a phone conversation, you can press to hold the call. The line button light will begin to flash slowly. To retrieve the call, press again. 4.2. Call forwarding 4.2.1. All/busy/no answer call forwarding Press the FWD button.

  • Page 6: Do-Not-Disturb (Dnd)

    Call 2205 1111 or 2562 0111 from any phone. Enter your phone number, then press the # button. Enter your passcode, then press the # button. Now you can select from the following options: 1) Press [1] to access voicemail. 2) Press [2] to record your personal greetings.

  • Page 7: Conferencing Calls (3-Party Conference Calling Is Supported)

    4.5. Conferencing calls (3-party conference calling is supported). When you begin a conference, you are recognized as the 1 party of the conference. Call 2 party (or answer an incoming call from the 2 party). When 2 party answers, you can consult with him/her before adding him/her to the conference.

  • Page 8: Call Park & Call Retrieve

    Step 8) Press the Conference or button again to add Party 3 to the conference. Party 1 (yourself), Party 2 and Party 3 are all connected to a single conference. Sep 9) Repeat Step 5 until Party 4 added into Conference. Step 10) To end the conference, press the button.

  • Page 9: Paging

    4.7. Paging You can form paging groups of users within your company. Once formed, group members can turn on their speakerphones and converse with one another, or as a group. Enter the *77 feature access code, plus the <Paging Group No.> (for example, to page paging group 12, enter *7712).

  • Page 10: Managing Calls

    Boss and Sec enables a secretary to make and receive calls on Boss lines, as well as to monitor Boss line status. 4.9.1. Secretary picks up an incoming call on Boss line. For Secretary/Secretary (Lite) Plans: a) Lift the handset or press the Answer button or press b) Press the Boss Line button.

  • Page 11: Phone Book

    1) Press [1] to access voicemail box. a. Press [1] to listen to voicemail. b. Press [2] to record/change your busy greeting. c. Press [3] to record/change your no answer greeting. 2) Press [2] to record your name for voicemail. 3) Press [3] to change your remote call-forwarding setting.

  • Page 12: Call Pull

    Make sure the simultaneous ring feature is turned on (enabled) at your web portal. When your desk phone receives an incoming call, your mobile will ring simultaneously. An announcement on your mobile will ask you to press any key to pick up the call.
  • Page 13 Tips: For easy access to the menu, we recommend creating a shortcut on the main menu of  your mobile device.  6.3.2. Change language Before using the service, you can change language. Default Mobile Extension language is English. To change language, select the Language option. Phone user guide copyright © 2014 HKT Page 13 of 23...
  • Page 14 1. English Phone user guide copyright © 2014 HKT Page 14 of 23...
  • Page 15 2. Traditional Chinese 3. Simplified Chinese Phone user guide copyright © 2014 HKT Page 15 of 23...
  • Page 16 6.3.3. Description of features 功能 功能 Features Description (繁體中文) (简体中文) 來電響鈴 来电响铃 Simultaneous System will ring corresponding mobile Ringing for all incoming calls to desk phone (Sim Ring) 來電轉駁 来电转驳 Call Forward all incoming calls to a specific Forwarding number or voicemail 通話轉接...
  • Page 17 6.3.5. Call Forwarding To forward all incoming desk phone calls, select the Call Forwarding option on the Mobile Ext menu. 6.3.5.1. Forward All to… a) User can forward all incoming desk phone calls to another number (whether another extension or an external number, but not an IDD number).
  • Page 18 6.3.6. Call Transfer a) Select “Call Features” option in the Mobile Ext menu, then select “Call Transfer”. b) Entering destination number, which could be an extension number, external number or international call number, and press OK. The party on hold for call transfer will be listening to music while on hold. When the ring back tone is heard, the call transfer party can end the call and the call will be transferred (blind transfer).
  • Page 19 6.3.7. Call Conference a) Select the “Call Features” option in Mobile Ext Menu, then select “Call Conference”. b) Enter the conference party’s number, which could be an extension number, external number or international call number, and press OK. c) Select “Join Conference” to merge the 2 calls for a conference, or d) Select “Cancel Conference”...
  • Page 20 6.3.8. Making outgoing calls (displaying desk phone number) Two ways exist to make calls from a mobile as if it were a desk phone displaying the desk phone extension number. 6.3.8.1. Using Mobile Ext menu Select “Call…” in the Mobile Ext menu, and enter the [extension number] (eg 1234), [external number]...
  • Page 21 6.3.9. Receiving calls using Simultaneous Ring (Sim Ring) a) Make sure the simultaneous ring feature is turned on (enabled) at your web portal. b) When your desk phone receives an incoming call, your mobile will ring simultaneously. c) An announcement will ask you to press any key to pick up the call. This indicates that the call is actually ringing your desk phone.

  • Page 22: Feature Access Codes

    telephone system (3664 5999) and will be itemized on your mobile phone bill. 4) The charge for calling another overseas number will be equivalent to the overseas roaming charge when calling from your overseas location to the Hong Kong telephone system (3664 5999) and the IDD 0060 charge from a Hong Kong office phone to the destination phone, and will be itemized on your mobile phone bill and fixed-line telephone bill.
  • Page 23 Hide Caller ID Persistent activation Hide Caller ID Persistent deactivation Caller ID Delivery per call 1357 Call Park Call Retrieve Group Pickup Call Pull (for fixed-mobile convergence) Call Return Call Pickup Do Not Disturb activation Do Not Disturb deactivation Last Number Redial Push to Talk Speed Dial 100 access Speed Dial 100 program...

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T28

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