Panasonic KX-TG6412E Operating Instructions Manual page 44

TG6411-6421E(e).book Page 44 Tuesday, December 16, 2008 7:54 AM
Useful Information
Answering system (KX-TG6421/KX-TG6422/KX-TG6423/KX-TG6424)
Problem
The unit does not record new
messages.
My own greeting message
cannot be properly heard.
I cannot operate the answering
system.
I cannot operate the answering
system remotely.
While recording a greeting
message or listening to
messages, the unit rings and
the operation stops.
44
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Cause/solution
L The answering system is turned off. Turn it on
(page 28).
L The message memory is full. Erase
unnecessary messages (page 30).
L The recording time is set to "Greeting
Only". Change the setting (page 33).
L If your own greeting message is not recorded
properly, callers are unable to leave a
message. Record your own greeting message
again (page 29).
L If you subscribe to a voice mail service,
messages are recorded by your service
provider/telephone company, not your
telephone. Change the unit's number of rings
setting or contact your service provider/
telephone company (page 32).
L Record your own greeting message again
(page 29).
L Someone is using the unit. Wait for the other
user to finish.
L A caller is leaving a message. Wait for the
caller to finish.
L The handset is too far from the base unit.
Move closer.
L You are entering the wrong remote access
code. If you have forgotten your remote
access code, enter the remote access code
setting to check your current code (page 31).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 32).
L You are using a rotary/pulse telephone. Try
again using a touch-tone phone.
L A call is being received. Answer the call and
try again later.