Spytec GPS Wireless Charging Weatherproof - Asset Tracker Manual

In the Box

• Tracker with SIM card installed
• USB Type C charging cable
• Qi Charger
• 3M Mounting Tape
• Mounting Bracket with Tap Screws

Overview

Step 1: Charging

1. Plug in Qi Charger to the wall using the USB cable.
2. Place the Tracker on the Qi Charging pad, ensuring the device is centered.
3. Status LED and GPS LED will flash while charging
4. Charge for at least 8 hours, then remove from Qi charger.
5. Disconnect from charger. Both LEDs will turn off.

Step 2: Locate your IMEI

Locate the International Mobile Equipment Identity (IMEI) number on the right side of your tracker. The number is 15 characters long. You will need to enter it to set up your account.

Step 3: Create an Account & Login

1. From a browser on a computer or smartphone, go to: www.spytec.com/gps-activation.
2. Click on the "Activate a new tracker" tile.
3. Fill out the entire multi-screen form.
4. Your login details will be emailed to you. Please allow up to 24 hours for your tracker to be activated.
5. Once you log into your account, you will see the mapping platform where your Wireless Charging Weatherproof Tracker will show its location.

Step 4: Placement of the Tracker

• The Wireless Charging Weatherproof Asset Tracker needs to have as much access to the open sky as possible to retain its connection to the GPS satellites.
• Tracker cannot be surrounded by metal since it will block GPS signals. DO NOT hide the Tracker in metal enclosures. DO NOT place it in the middle of the undercarriage, the engine compartment, wheel wells, metal bumpers, the trunk, glove compartment, or in any closed/lidded compartment.
• When placing the tracker using the included mount, it will clip in to the tracker on the back. The four tapping screws allow for a longer term, more permanent solution when mounting.

Important Facts

• Once the device is powered on, both the Green and the Blue status LED will flash for about 5 minutes and then will go off, please note that this is normal.
• During this 5-minute cycle, the green status LED will slowly blink about once every 3 seconds.
• During this 5-minute cycle, the blue status LED will rapidly blink when searching for a GPS signal and then will slowly blink when it has connected to the GPS network.
• When powering off the device, both lights will simultaneously flash indicating that the device is turning off.

Troubleshooting

Q: GPS platform says the device is in New Jersey (or was last read 1000 days ago). This isn't accurate.
A: Make sure the green light is blinking once every 3 seconds and take it out for a drive that lasts at least 10 minutes.

Q: GPS platform shows a blue screen or the coast of Africa.
A: This means the device has not yet locked onto a GPS signal. Take it outside for a 10-minute walk or drive, and its location should update.

Q: What should I do if my device says "last updated X days ago," even if it's been in use?
A: Verify that the green light is blinking every 3 second and the device is properly positioned. Ifthe problem persists, email support@spytec.com

Q: My device has been turned on for some time, but it is not updating. Why?
A: If the green Led is blinking once 3 seconds, take it out for a 10-15 minute drive. If the unit is still not updating on the platform, contact Tech Support.

Specifications

Help

Thank you for purchasing a Spytec GPS product. We appreciate your business and strive to make your experience the best possible. If you have any issues with your product, contact us at the following addresses:

Email tech support questions to: support@spytec.com

Email billing questions to: support@spytec.com

To download user manuals—including the one for the Spytec GPS platform software that you'll use to track your GPS device from a phone, tablet or computer, go to: http://www.spytec.com/manuals

Log into your tracker at: app.spytec.com

Warranty

This Unconditional Lifetime Warranty applies to the Wireless Charging Weatherproof Asset Tracker sold by Spytec GPS. This warranty covers any manufacturing defects to the device or accessories encountered during normal use, with an active Spytec GPS subscription. This warranty does NOT cover damages resulting from improper use of the device (including the use of incompatible accessories such as chargers, storage devices, etc.), unauthorized modifications to the device, negligence, any environmental or natural disasters, or loss or theft. This warranty does NOT cover water damage. This warranty requires proof of sale of the device from Spytec GPS or approved resellers only.

Devices that are covered will be repaired or replaced at the discretion of Spytec GPS. Devices requiring replacement will be fulfilled with a new or refurbished unit, or a similar unit if the original unit is no longer available.

To take advantage of our warranty, go to http://www.spytec.com/pages/returns and review our Returns Policy. If your device meets the above guidelines as well as the guidelines on our website, please click the button to proceed to the Return Authorization Form. In the event that our online guidelines change, this warranty will supersede any newer changes. Once you have filled out the Return Merchant Authorization Form, please wait for instructions.

Documents / Resources

References

• Welcome to Hapn
• http://www.spytec.com/manuals
• http://app.spytec.com
• Returns and Exchanges | Spytec GPS

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Spytec GPS Wireless Charging Weatherproof - Asset Tracker Manual