Mazda MX-5 2020 Owner's Manual page 338

Interior Features
Audio Set
Symptom
Unable to perform pairing.
Does not connect automatically
when starting the engine.
Automatically connects, but then
disconnects suddenly.
Disconnects intermittently.
Does not connect automatically
when starting the engine.
* 1 Setting which detects the existence of a device external to the Bluetooth
NOTE
When the OS of the device is updated, the pairing information may be deleted. If this

happens, reprogram the pairing information to the Bluetooth
If you pair your phone which has already been paired to your vehicle more than once in

the past, you need to delete "Mazda" on your mobile device. Then, execute the
®
Bluetooth search on your mobile device once again, and pair to a newly detected
"Mazda".
Before you pair your device, make sure that Bluetooth

on the vehicle.
®
If Bluetooth -enabled devices are used in the following locations or conditions,

connection via Bluetooth
The device is in a location hidden from the center display such as behind or under a

seat, or inside the glove compartment.
The device contacts or is covered by a metal object or body.

5-82
Cause
®
The Bluetooth function and the
Find Mode/Visible setting
device may turn off automatically
after a period of time has elapsed
depending on the device.
The device is in a location in which
radio wave interference can occur
easily, such as in a bag or in a rear
pocket of a pair of pants.
The pairing information is updated
when the device OS is updated.
®
may not be possible.
Solution method
Check whether the Bluetooth
*1
on the
tion and the Find Mode/Visible set‐
*1
ting on the device are turned on
and pairing or reconnect.
Move the device to a location in
which radio wave interference is
less likely to occur.
Perform pairing using the following
procedure:
1. Delete the applicable Blue‐
®
tooth device on the Mazda
Connect.
2. Delete "Mazda" from the Blue‐
®
tooth search screen of the
®
Bluetooth
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
®
the Bluetooth device once, then
turn it back on. If pairing is still not
possible after this, contact an Au‐
thorized Mazda Dealer or Mazda
®
Bluetooth Hands-Free Customer
Service.
® unit.
®
unit.
®
is "ON", both on your phone and
®
func‐
device.