Do you have a question about the Deco BE65 and is the answer not in the manual?
Questions and answers
Poul Eriksen
February 22, 2025
Intenetet er ikke tilgengeligt. Det er ikke muligt at hente ip adressen?
Jeg har forsøgt at få en it kyndig til at hjælpe, han har opgivet.
Næste step er at leverer BE65 tilbage til butikken og få penge tilbage.
1 comments:
Mr. Anderson
February 22, 2025
To fix the "Internet not available" issue and inability to obtain an IP address on TP-Link Deco BE65, try the following steps:
1. Check Connected Devices – Disconnect wired devices one by one and restart the Deco network each time to identify if a specific device is causing the issue. A wired Apple TV, for example, was found to disrupt the network.
2. Use Wi-Fi Instead of Wired Connection – If a specific device (such as a wired Apple TV) is causing the issue, switch it to a Wi-Fi connection instead.
3. Set Deco to Access Point Mode – If the Deco is not connecting properly to the modem, switching it to Access Point mode may help.
4. Update Firmware – Ensure all Deco BE65 units are running the latest software and firmware updates.
5. Perform a Hard Reset – Factory reset all Deco units, then set them up again from scratch, adding one unit at a time.
6. Check WAN Settings – Ensure the WAN type (Dynamic IP, Static IP, PPPoE, L2TP, or PPTP) is correctly configured based on your ISP's requirements.
7. Verify ISP Modem Compatibility – Some ISPs may require the use of their modem for proper connection. If necessary, use the ISP-provided modem and connect the Deco in Access Point mode.
Following these steps should help restore internet connectivity on the TP-Link Deco BE65.
Contents About This Guide ···················································· 1 Appearance ······························································· 2 Set Up Your Deco ··················································· 3 Troubleshooting ······················································ 8 Authentication ·························································· 9...
• A Technical Community is provided for you to discuss our products at https://community.tp-link.com. • Our Technical Support contact information can be found at the Help center of the Deco app and the Contact Technical Support page at https://www.tp-link.com/support.
Appearance Each Deco has an LED that changes color according to its status, a WPS button, four 2.5 Gbps WAN/LAN ports, a USB 3.0 port, a power slot, and a Reset button. See the explanation below: Tip: The product label can be found at the bottom of the product. Pulse Yellow: Deco is resetting.
Set Up Your Deco First let's start by setting up the Deco network. Get the TP-Link Deco app for iOS or Android, then follow the app to walk through the setup. 1. Get the Deco app 2. Log in or sign up with TP-Link ID 3.
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4. Plug in your Deco 5. Wait until Deco's LED pulses blue 6. Specify your Deco's location Power off your modem. Connect your Deco to Wait until your Deco's LED pulses blue, then Select or custom a location for your Deco. the modem and power them both on.
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7. Connect your Deco to the internet 8. Create your Wi-Fi network 9. Create your MLO network Select the internet connection type and enter Set a network name and a password. These Set a network name and a password. The MLO the information.
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10. Keep your Deco up-to-date 11. Connect to your Wi-Fi network 12. Setup complete Set auto update time. This allows your Deco Connect your phone/tablet to the Deco's Your Deco network is now up. You can connect to automatically update to the latest firmware Wi-Fi to continue the setup.
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13. Add more Decos Plug in the other included Decos, and they will automatically join the network within 2 minutes.
Solutions to common problems during setup or use are provided here for reference. Follow the steps and the provided link below to diagnose and solve problems you might experience with your Deco. If problems still exist, contact us: https://www.tp-link.com/support Q1. What should I do if I fail to configure the main Deco and get stuck on “We couldn't find Deco”? Refer to the guide https://www.tp-link.com/support/faq/2239/...
Authentication CE Mark Warning This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. OPERATING FREQUENCY(the maximum transmitted power) 2400MHz—2483.5MHz (20dBm) 5150MHz—5250MHz (23dBm) 5250MHz—5350MHz (23dBm) 5470MHz—5725MHz (30dBm) 6105MHz—6425MHz (23dBm)
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UKCA Mark UK Declaration of Conformity TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK Declaration of Conformity may be found at https://www.tp-link.com/support/ukca/ National restrictions Attention: This device may only be used indoors in Great Britain.
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Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України. Safety Information • Keep the device away from water, fire, humidity or hot environments. • Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us. •...
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other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device. Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device.
Need help?
Do you have a question about the Deco BE65 and is the answer not in the manual?
Questions and answers
Intenetet er ikke tilgengeligt. Det er ikke muligt at hente ip adressen? Jeg har forsøgt at få en it kyndig til at hjælpe, han har opgivet. Næste step er at leverer BE65 tilbage til butikken og få penge tilbage.
To fix the "Internet not available" issue and inability to obtain an IP address on TP-Link Deco BE65, try the following steps:
1. Check Connected Devices – Disconnect wired devices one by one and restart the Deco network each time to identify if a specific device is causing the issue. A wired Apple TV, for example, was found to disrupt the network.
2. Use Wi-Fi Instead of Wired Connection – If a specific device (such as a wired Apple TV) is causing the issue, switch it to a Wi-Fi connection instead.
3. Set Deco to Access Point Mode – If the Deco is not connecting properly to the modem, switching it to Access Point mode may help.
4. Update Firmware – Ensure all Deco BE65 units are running the latest software and firmware updates.
5. Perform a Hard Reset – Factory reset all Deco units, then set them up again from scratch, adding one unit at a time.
6. Check WAN Settings – Ensure the WAN type (Dynamic IP, Static IP, PPPoE, L2TP, or PPTP) is correctly configured based on your ISP's requirements.
7. Verify ISP Modem Compatibility – Some ISPs may require the use of their modem for proper connection. If necessary, use the ISP-provided modem and connect the Deco in Access Point mode.
Following these steps should help restore internet connectivity on the TP-Link Deco BE65.
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