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TP-Link Deco BE65 User Manual

TP-Link Deco BE65 User Manual

Whole home mesh system
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Deco BE65
The Ultimate 10 Gbps Connectivity
User Guide
BE9300 Whole Home
Mesh Wi-Fi 7 System
1910013394 REV1.0.0 © 2023 TP-Link

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Questions and answers

Poul Eriksen
February 22, 2025

Intenetet er ikke tilgengeligt. Det er ikke muligt at hente ip adressen? Jeg har forsøgt at få en it kyndig til at hjælpe, han har opgivet. Næste step er at leverer BE65 tilbage til butikken og få penge tilbage.

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Mr. Anderson
February 22, 2025

To fix the "Internet not available" issue and inability to obtain an IP address on TP-Link Deco BE65, try the following steps:

1. Check Connected Devices – Disconnect wired devices one by one and restart the Deco network each time to identify if a specific device is causing the issue. A wired Apple TV, for example, was found to disrupt the network.

2. Use Wi-Fi Instead of Wired Connection – If a specific device (such as a wired Apple TV) is causing the issue, switch it to a Wi-Fi connection instead.

3. Set Deco to Access Point Mode – If the Deco is not connecting properly to the modem, switching it to Access Point mode may help.

4. Update Firmware – Ensure all Deco BE65 units are running the latest software and firmware updates.

5. Perform a Hard Reset – Factory reset all Deco units, then set them up again from scratch, adding one unit at a time.

6. Check WAN Settings – Ensure the WAN type (Dynamic IP, Static IP, PPPoE, L2TP, or PPTP) is correctly configured based on your ISP's requirements.

7. Verify ISP Modem Compatibility – Some ISPs may require the use of their modem for proper connection. If necessary, use the ISP-provided modem and connect the Deco in Access Point mode.

Following these steps should help restore internet connectivity on the TP-Link Deco BE65.

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Wi-fi 7 be9300
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