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Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the
suggestions.
Problem
Does not turn on.
Does not start.
Water is not supplied.
After a cycle,
detergent remains
in the automatic
dispenser.
34 English
WA5000T_WA13T5260B_DC68-04073L-00_EN.indd 34
Make sure you use rated power for the product.
•
•
Make sure the power cord is completely plugged in.
•
Check the fuse or reset the circuit breaker.
Make sure the lid is closed.
•
•
Make sure the water taps are open.
•
Make sure to press START/PAUSE to start the washing
machine.
•
Make sure Child Lock is not activated.
•
Before the washing machine starts to fill, it will make a series
of clicking noises to check if the lid is locked, and does a quick
drain.
•
Was the lid opened during the spinning cycle? Close the lid,
and press START/PAUSE to resume.
The machine enters Standby or is in a soaking cycle. Please
•
wait.
•
Check the fuse or reset the circuit breaker.
Make sure you press START/PAUSE after selecting the water
•
supply.
•
Make sure the water taps are open.
•
Is the filter net at the water supply hose connector clogged?
Clean the filter net by brushing with a toothbrush.
•
Is the water supply cut off? If the water supply is cut off, close
the tap and power off.
•
Straighten the water supply hoses.
•
Open and close the lid, then press START/PAUSE.
•
If the water pressure is low, it takes longer to start washing.
If the water level is not as high as necessary or lower than
•
expected, use the level selector to adjust the water level.
•
Make sure the washing machine is running with sufficient
water pressure.
•
Make sure the detergent drawer is properly inserted.
•
Remove and clean the detergent drawer, and then try again.
Action
2020-09-11
12:37:45
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