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FREQUENTLY ASKED QUESTIONS
USB Mode
I have inserted a USB Memory
Key, but the TV does not
recognise it.
USB Mode
Using a USB portable hard drive
/ larger than 32GB.
USB Record
I cannot change the channel,
(For TV models with
access the menu or use the red
PVR function only)
button.
USB Record
When using the USB to record
(For TV models with
the picture 'breaks up' or
PVR function only)
experience loss of sound.
Freeview HD
I cannot access all Freeview
channels.
Freeview HD
I cannot fi nd the Freeview HD
channels.
Ensure the USB Memory Key is formatted to type FAT32.
If you wish to use a portable hard drive larger than 32GB, please note that it must be
formatted to the FAT32 fi le system in order to operate on this TV. Windows XP/Vista
computers are only capable of formatting up to 32GB, therefore, you will need a software
programme/utility to format larger hard drives.
Please refer to the website, www.umc-uk.co.uk, for more information.
During time shift you cannot change the channel, access the menu or use the red button.
Check the USB memory stick meets the minimum read speed requirements. Standard
defi nition channels require a read speed of 20 MB/s (Mega Byte per second) and a write
Speed of 6 MB/s (Mega Byte per second) HD channels require the read speed of 80 MB/s
(Mega Byte per second) and a write speed of 40 MB/s (Mega Byte per second). USB 3.0 sticks
should normally ne used where possible.
Some data channels for Freeview can only be obtained when the TV's ethernet port is
connected to your router.
Freeview HD channels found during tuning will be placed in channel positions above 100.
For example, 101 (BBC1 HD), 102 (BBC2 HD) etc.
General Information
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