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8.5.8
Shipping
When transporting or shipping a drive, use only a Seagate-approved container. Keep the original box. Seagate
approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved
container voids the drive warranty.
Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in transit.
Contact the authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an
air-ride carrier experienced in handling computer equipment.
8.5.8.1
Product repair and return information
Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not
sanction any third party repair facilities. Any unauthorized repair or tampering with the factory seal voids the
warranty.
8.5.8.2
Storage
You can store the drive for a maximum of 180 days in the original unopened Seagate shipping package or 60 days,
unpackaged, in the defined non-operating limits (refer to environmental section in this manual). You can extend
storage to 1 year packaged or unpackaged under optimal environmental conditions (<40°C, <40% relative humidity
non-condensing, and non-corrosive environment). During any storage period you must follow the drive
non-operational temperature, humidity, wet bulb, atmospheric conditions, shock, vibration, magnetic and electrical
field specifications.
Seagate Nytro 5050 NVMe SSD Product Manual, Rev C
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