Giesecke & Devrient ProNote 1.5 User Manual
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Giesecke & Devrient ProNote 1.5 User Manual

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User Manual
ProNote 1.5
ProNote 1.5F
User Manual
ProNote 130
Original operating instructions
Art.-No.
Issue
523775011
03/2021

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Summary of Contents for Giesecke & Devrient ProNote 1.5

  • Page 1 User Manual ProNote 1.5 ProNote 1.5F User Manual ProNote 130 Original operating instructions Art.-No. 523775011 Issue 03/2021...
  • Page 3 The specifications stated in this documentation do not represent guaranteed characteristics. This documentation is based on the machine type ProNote 1.5/1.5F. The documentation applies for ProNote 1.5 serial numbers PN1501000001 or higher and ProNote 1.5F serial numbers PN1551000001 or higher. Software release 1.2.
  • Page 4 ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 5: Changes

    Reject pocket capacity selectable and retained after switching off the machine. ● → Section 7.16 “Configuring Network Settings on ProNote 1.5/1.5F”, p. 83 New network settings, including FTP settings. The information, knowledge, and graphic material contained in this documentation is the sole property of Giesecke+Devrient Currency Technology GmbH and may not be repro- duced or otherwise distributed without the prior written consent of Giesecke+Devrient Currency Technology GmbH.
  • Page 6 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 7: Table Of Contents

    ............. . Overview of All Manuals for the ProNote 1.5/1.5F System Operating Instructions .

  • Page 8: Figure 7 Unpacking

    Provision of the documentation does not establish grounds for any claim to a license or right of use. VIII ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 9 ..........7.16 Configuring Network Settings on ProNote 1.5/1.5F ....... .
  • Page 10 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 11 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 12 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 13: About This Manual

    Content and structure of this manual ● A description of the conventions used in this manual Overview of All Manuals for the ProNote 1.5/1.5F System Operat- ing Instructions This manual forms part of the System Operating Instructions. The following manuals form part of the System Operating Instructions: Quick Start Guide These quick instructions are intended for all users of the product.

  • Page 14: Target Group Of This Manual

    1.5/1.5F" chapter, you will find an overview of the product.. ● The→ "ProNote 1.5/1.5F Site and Facility Requirements" chap- ter contains the technical data for the product and describes the requirements that must be met at the installation site to safely operate the product.

  • Page 15: Conventions Used In This Manual

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 16 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 17: Document Conventions For Procedures (Instructions)

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 18: Figure 1 Image Of A Result

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 19: Figures Used

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 20 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 21: Safety

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 22: Symbols Used To Identify Specific Hazards

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 23: Prohibition Of Unauthorized Modifications Or Changes

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 24: Safety Information For Software

    Incorrect use by insufficiently trained persons can lead to data loss and errors. 2.3.6 Electromagnetic Compatibility At all stages of configuration, the ProNote 1.5/1.5F complies with the basic requirements of the EMC Directive (emitted interference and interference resistance). 2.3.7 Information on Special Dangers for the Operator...
  • Page 25 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 26 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 27: Overview Of Pronote 1.5/1.5F

    Overview of ProNote 1.5/1.5F Overview of ProNote 1.5/1.5F General Information on ProNote 1.5/1.5F ProNote 1.5/1.5F is a banknote counter and sorter. Depending on the operating mode selected, you can count mixed denominations, single denominations or count the quantity only. In addition, various combinations with face, orientation and emission sorting are availa- ble.

  • Page 28: Product Variants

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 29: Front And Rear View Of Pronote 1.5/1.5F

    Overview of ProNote 1.5/1.5F Front and Rear View of ProNote 1.5/1.5F This chapter shows the front and rear view of ProNote 1.5/1.5F. 3.2.1 Front View The ProNote 1.5/1.5F banknote processing machine has the fol- lowing operating controls: Figure 2: Operating controls Singler Where you place the banknotes to count and sort;...

  • Page 30: Rear View

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 31 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 32: Control Panel

    ● Green: No error while counting notes. ● Red: Rejects in reject compartment. ● Blinking green: ProNote 1.5/1.5F banknote processing machine is offline 3.3.1 Keys of the Control Panel Important! The touchscreen provides similar functionality as many keys of the control panel.
  • Page 33 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 34: Touchscreen Display

    3.3.2 Touchscreen Display Display The touchscreen of ProNote 1.5/1.5F has been enhanced to pro- vide increased user convenience (e.g. selection of currencies and modes or other options directly via the touchscreen instead via the conventional keys on the control panel).
  • Page 35 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 36: Counting Modes

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 37 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 38 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 39: Preparing Banknotes

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 40 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 41: Figure 6 Poor Quality Banknote

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 42 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 43: Technical Data

    Dimensions (D x W x H) 370 x 370 x 435 mm with packing Weight ProNote 1.5: 9 kg/10 kg (without/with packing) ProNote 1.5F: 10 kg/11.5 kg (without/with packing) Operating temperature 0 °C – +40 °C Room humidity 30 % –...
  • Page 44 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 45: Installation

    Risk of damage to the machine during transportation. Unplug all plug connections. 5.1.1 Transport Inside Buildings You can transport the ProNote 1.5/1.5F product inside buildings without special packaging. You must carry the ProNote 1.5/1.5F product as follows: One Person Grasp the handles with the fingertips of both hands.

  • Page 46: Transport Outside Of Buildings

    Both people support the machine with their other hand on the rear panel. 5.1.2 Transport Outside of Buildings When transporting the product ProNote 1.5/1.5F outside of build- ings you must transport it in the original packaging or equivalent. Unpacking The packaging consists of the following components: ●...
  • Page 47 Installation Important! Note the following: ● If two ProNote 1.5/1.5F machines are shipped in one shipping box, remove each of the cardboard boxes. ● Remove any plastic sealing straps wrapped around the card- board box. Important! If the seal is broken or damaged, check the content before signing the receipt.

  • Page 48: Installing And Connecting

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 49: Disposal

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 50 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 51: Operation

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 52: Selecting User

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  • Page 53: Counting Banknotes

    Take care that the notes do not move sidewards on the singler. 6.3.2 Counting Banknotes This procedure describes how to count and sort banknotes using the counting modes available on your ProNote 1.5/1.5F banknote processing machine. Requirements ● The machine is switched on.
  • Page 54 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 55 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 56: Selecting The Currency

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 57: Selecting The Operating Mode

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 58: Adding Counting Results

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 59: Enabling And Disabling Batch Counting

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 60: Reducing Noise And Counting Speed

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 61: Viewing Deposit Details And Performing Manual Reconciliation

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 62: Figure 9 Screen Before Reconciliation

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 63 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 64 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 65: Figure 10 Screen After Reconciliation

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 66: Performing Fitness Sorting According To Ecb Specification (Pronote 1.5F)

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 67 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 68: Figure 11 Deposit Information

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 69 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 70 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 71: Displaying Reject Details

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 72: Starting Counting And Clearing

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 73 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 74: Working With The Sn Search List

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 75 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 76 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 77: User Menu

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 78: Summary Of User Menu

    USER SETTINGS Saves settings for the up to four selectable operators. You can switch up to four operators on the ProNote 1.5/1.5F bank- note processing machine by pressing down the F1 and F2 keys for The information, knowledge, and graphic material contained in this documentation is the sole property of Giesecke+Devrient Currency Technology GmbH and may not be repro- duced or otherwise distributed without the prior written consent of Giesecke+Devrient Currency Technology GmbH.
  • Page 79 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 80 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 81: Setting Print & Communication

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 82: Setting Function Of User-Defined Keys

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 83: Saving User Settings

    Saving User Settings This procedure describes how to save settings for up to four users. You can switch between the users on the ProNote 1.5/1.5F bank- note processing machine by pressing down the F1 and F2 keys for several of seconds on the control panel touching the "Op" symbol on the touch screen.

  • Page 84: Selecting Format For Date And Time

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 85 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 86: Setting The Speed

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 87: Enabling And Disabling Serial Number Recording

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 88: Changing Reject Pocket Capacity

    ð Serial number recording is configured. Changing Reject Pocket Capacity This procedure describes how to change the reject pocket capacity of ProNote 1.5/1.5F. This may me necessary, for example, for serv- ice purposes when capturing raw data. Requirements ● The ProNote 1.5/1.5F banknote processing machine is switched →...
  • Page 89 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 90: Displaying Version (System Information)

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 91: Setting Cc Talk

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 92: Configuring The Mode

    MODE key on the control panel. Allows you to select whether the configuration mode is set on or off. Requirements ● The ProNote 1.5/1.5F banknote processing machine is switched → Section 6.1 “Switching the Machine On and Off”, p. 39 Procedure Press the MENU dial on the control panel.
  • Page 93 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 94: Configure Xml Report

    XML file when banknotes are removed from the stacker for various modes). Requirements ● The ProNote 1.5/1.5F banknote processing machine is switched → Section 6.1 “Switching the Machine On and Off”, p. 39 Procedure Press the MENU dial on the control panel.

  • Page 95: Changing Language Of User Interface

    ð The language is changed. 7.16 Configuring Network Settings on ProNote 1.5/1.5F This procedure describes how to configure the network settings (e.g. Client IP, Server IP, etc. as well as FTP settings). The information, knowledge, and graphic material contained in this documentation is the sole property of Giesecke+Devrient Currency Technology GmbH and may not be repro- duced or otherwise distributed without the prior written consent of Giesecke+Devrient Currency Technology GmbH.
  • Page 96 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 97 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 98 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 99: Displaying Network Status

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 100: Setting Menu Button Delay

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 101: Enabling Add Function

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 102: Displaying Statistics (Fit/Unfit)

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 103: Setting Batch Setup

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 104: Setting Auto/Manual Feeding

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 105: Resetting Parameters To Factory Setting

    This procedure describes how to reset parameters to the original factory setting. Requirements ● The ProNote 1.5/1.5F banknote processing machine is switched Procedure Hold down the Start/Clear key on the control panel for several of seconds and enter the password.

  • Page 106: Setting Station Id

    Press the MENU dial to accept. Important! When USER PARA DEF or FACTORY DEF is selected, a warning informs you to press Start/Clear or press MENU to make sure. Afterwards, restart the ProNote 1.5/1.5F banknote pro- cessing machine. ð The parameters are reset accordingly.

  • Page 107: Using The Sn Search List

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 108 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 109: Maintenance

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 110: Cleaning The Banknote Processing Machine

    Maintenance Procedure Pull the hatch (1) on the back side of the ProNote 1.5/1.5F banknote processing machine and pull back the cover as far as possible. ð The upper transport section is accessible. Perform the required action (e.g. clear jam or clean Pro- Note 1.5/1.5F banknote processing machine).

  • Page 111: Cleaning Aids

    8.3.2 Cleaning the Cover This procedure describes how to clean the cover and exterior of the ProNote 1.5/1.5F banknote processing machine. Requirements ● Cleaning aids (e.g. lint-free, non-abrasive cloth) → Section 8.3.1 “Cleaning Aids”, p. 99 The information, knowledge, and graphic material contained in this documentation is the sole property of Giesecke+Devrient Currency Technology GmbH and may not be repro- duced or otherwise distributed without the prior written consent of Giesecke+Devrient Currency Technology GmbH.
  • Page 112 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 113: Cleaning The Upper Transport Section

    Service. Important! Thoroughly wring out the moistened cleaning cloth. Ensure that no fluid leaks into the inside of the ProNote 1.5/1.5F banknote pro- cessing machine. Clean the cover in circular movements using a lint-free, non-abrasive dampened cloth.
  • Page 114 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 115 Maintenance Switch off the ProNote 1.5/1.5F banknote processing machine. → Section 6.1 “Switching the Machine On and Off”, p. 39 DANGER Danger of electric shock Danger of death or serious injury from electric shock Always unplug the machine by pulling on the plug and never by pulling on the cable.

  • Page 116: Cleaning The Lower Transport Section

    (2)) Due to soiling, check the rollers (3) for soiling and clean. Result ð The upper transport section of the ProNote 1.5/1.5F bank- note processing machine is cleaned. 8.3.4 Cleaning the Lower Transport Section This procedure describes how to clean the lower transport section or the ProNote 1.5/1.5F banknote processing machine.
  • Page 117 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 118 Maintenance Important! Ensure that no fluid leaks into the inside of the ProNote 1.5/1.5F banknote processing machine. Switch off the ProNote 1.5/1.5F banknote processing machine. → Section 6.1 “Switching the Machine On and Off”, p. 39 DANGER Danger of electric shock...

  • Page 119: Adjusting The Feed Gap

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
  • Page 120 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 121: Clearing A Banknote Jam

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  • Page 122 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 123: Appendix

    Error Messages Error Messages If an error occurs when operating the ProNote 1.5/1.5F banknote processing machine, an error message is displayed. You are instructed on how to solve the problem. If you cannot solve the problem yourself, contact service. Important! Certain components are described in this documentation may only be replaced or repaired by service technicians or trained persons.

  • Page 124: Bat Full Error

    A.1.2 Bat Full Error Error message Bat Full Error description An error occurred when operating the ProNote 1.5/1.5F banknote processing machine. The batch is full. Remove the bank- notes from stacker Remove the banknotes from the stacker. Question Answer Go to Problem solved? Yes à...

  • Page 125: Composed Error

    Mutilation Repairs Soiling Stains Tears Error description A composed error occurred when operating the ProNote 1.5/1.5F banknote processing machine (e.g. combined banknotes). Remove banknotes from machine Remove the banknotes from the ProNote 1.5/1.5F bank- note processing machine. The information, knowledge, and graphic material contained in this documentation is the sole property of Giesecke+Devrient Currency Technology GmbH and may not be repro- duced or otherwise distributed without the prior written consent of Giesecke+Devrient Currency Technology GmbH.

  • Page 126: Count Error

    Count Error description A count error occurred when operating the ProNote 1.5/1.5F bank- note processing machine. The information, knowledge, and graphic material contained in this documentation is the sole property of Giesecke+Devrient Currency Technology GmbH and may not be repro- duced or otherwise distributed without the prior written consent of Giesecke+Devrient Currency Technology GmbH.

  • Page 127: Cover Open Error

    Cover Open Error Error message Cover Open! Error description An error occurred when operating the ProNote 1.5/1.5F banknote processing machine. The cover is open. Close top cover Close the top cover. → Section 8.2 “Opening and Closing the Upper Transport Section”, p.

  • Page 128: Diff And Sn Error

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

  • Page 129: Half Error

    Call help desk. unsuccessful A.1.9 Half Error Error message Half Error description A half error occurred when operating the ProNote 1.5/1.5F bank- note processing machine. A half banknote was encountered. Remove half bank- note Remove the half banknote. Question Answer Go to Problem solved? Yes à...

  • Page 130: Image Error

    IR-Error IR1-Error to IR9-Error Error description An IR error occurred when operating the ProNote 1.5/1.5F bank- note processing machine. The IR sensor is affected. Occurs, for example, when checking details (e.g. by pressing the DETAIL key and turning the MENU dial clockwise).

  • Page 131: Jam Error

    A.1.12 Jam Error Error message Error description A jam error occurred when operating the ProNote 1.5/1.5F bank- note processing machine. Some foreign substance falls inside the ProNote 1.5/1.5F banknote processing machine or notes are blocked. Open back cover and remove Open the back cover and remove the jammed banknotes.

  • Page 132: Mainloop Broken Error

    Error Messages Error description A length error occurred when operating the ProNote 1.5/1.5F bank- note processing machine. Occurs, for example, when checking details (e.g. by pressing the DETAIL key and turning the MENU dial clockwise). Remove banknotes and recount Remove the banknotes and recount them.

  • Page 133: Mg Error

    MG-Error MG1-Error to MG9-Error Error description An MG error occurred when operating the ProNote 1.5/1.5F bank- note processing machine. The magnetic sensor is affected. Occurs, for example, when checking details (e.g. by pressing the DETAIL key and turning the MENU dial clockwise).

  • Page 134: Rejector Full Error

    Error Messages Error description An error occurred when operating the ProNote 1.5/1.5F banknote processing machine. One of the errors listed in the error message has been encountered. Remove banknotes and recount Remove the banknotes and recount. Question Answer Go to Problem solved? Yes à...

  • Page 135: Slant Error

    Slant#1 to Slant#4 Error description A slant (i.e. skew, tilted) error occurred when operating the Pro- Note 1.5/1.5F banknote processing machine. The banknotes are not being fed straight through the ProNote 1.5/1.5F banknote pro- cessing machine. Center banknotes on singler Ensure that the banknotes are placed neatly and are inserted centered on the singler.

  • Page 136: Stacker Full Error

    A.1.20 Stacker Full Error Error message Stacker Full Error description An error occurred when operating the ProNote 1.5/1.5F banknote processing machine. The stacker is full. Remove banknotes from stacker Remove the banknotes from the stacker The information, knowledge, and graphic material contained in this documentation is the sole property of Giesecke+Devrient Currency Technology GmbH and may not be repro- duced or otherwise distributed without the prior written consent of Giesecke+Devrient Currency Technology GmbH.

  • Page 137: Thick Error

    TIME 2 Error description A TIME 2 error occurred when operating the ProNote 1.5/1.5F banknote processing machine. The information, knowledge, and graphic material contained in this documentation is the sole property of Giesecke+Devrient Currency Technology GmbH and may not be repro- duced or otherwise distributed without the prior written consent of Giesecke+Devrient Currency Technology GmbH.

  • Page 138: Uv Error

    Error message UV-Error Error description An UV error occurred when operating the ProNote 1.5/1.5F bank- note processing machine. The UV sensor is affected. Occurs, for example, when checking details (e.g. by pressing the DETAIL key and turning the MENU dial clockwise).

  • Page 139: Width Error

    Width Error Error message Width Error description A width error occurred when operating the ProNote 1.5/1.5F bank- note processing machine. Occurs, for example, when checking details (e.g. by pressing the DETAIL key and turning the MENU dial clockwise). Check if problem reoccurs Check if the problem reoccurs.

  • Page 140: Auto Adjust Ir Fault

    Error Messages Error description An AD fault occurred when operating the ProNote 1.5/1.5F bank- note processing machine. The AD chip on the main board is affec- ted (the chip is used to convert analog signals to digital signals). Turn off machine and restart Turn off the ProNote 1.5/1.5F banknote processing...

  • Page 141: Brake Fault

    Error Messages A.2.3 Brake Fault Error message Brake Fault Error description A brake fault occurred when operating the ProNote 1.5/1.5F bank- note processing machine. The brake component is affected. Check if problem reoccurs Check if the problem reoccurs. Question Answer Go to à...

  • Page 142: Clean Ir Sensor A Fault

    1.5/1.5F banknote processing machine. IR sensor A needs to be cleaned. Remove banknote from machine Remove the banknote from the ProNote 1.5/1.5F bank- note processing machine and remove dust from group A IR sensor. → Section 8.3 “Cleaning the Banknote Processing Machine”, p.

  • Page 143: Clean Ir Sensor C Fault

    Error Messages Remove banknote from machine Remove the banknote the ProNote 1.5/1.5F banknote pro- cessing machine and remove dust from group B&D sen- sor. Question Answer Go to Problem solved? Yes à à Troubleshooting unsuccessful Problem solved. Troubleshooting Call help desk.

  • Page 144: Diverter#1 To Diverter#4 Fault

    Diverter#1 to Diverter#4 Fault Error message Diverter#1 to Diverter#4 Fault Error description A diverter# fault occurred when operating the ProNote 1.5/1.5F banknote processing machine. The commutator is affected. Diverter #1 Fault: Up signal has been sent to commuta- tor, but commutator did not switch upwards or the sensor did not detect the signal of this switch.

  • Page 145: Left Backir Fault

    A.2.10 Left BackIR Fault Error message Left BackIR Fault Error description A Left BackIR fault occurred when operating the ProNote 1.5/1.5F banknote processing machine. Remove banknote from back drawer Remove the banknote from the back drawer and/or remove dust from the Left BackIR/Group C IR sensor.

  • Page 146: Left Or Right Counting Fault

    Right CIS IR Fault Error description A CIS IR fault occurred when operating the ProNote 1.5/1.5F bank- note processing machine. The CIS IR sensor is affected. The information, knowledge, and graphic material contained in this documentation is the sole property of Giesecke+Devrient Currency Technology GmbH and may not be repro- duced or otherwise distributed without the prior written consent of Giesecke+Devrient Currency Technology GmbH.

  • Page 147: Mg#1 To Mg#3 Fault

    MG#1 to MG#3 Fault Error message MG# 1 to MG# 3 Fault Error description Problem with MG detected when operating the ProNote 1.5/1.5F banknote processing machine. The left magnetic board is affected. Check if problem reoccurs Check if the problem reoccurs.

  • Page 148: Mg#4 To Mg#5 Fault

    A.2.14 MG#4 to MG#5 Fault Error message MG# 4 to MG# 4 Fault Error description Problem with MG detected when operating the ProNote 1.5/1.5F banknote processing machine. The MRS magnetic board is affec- ted. Check if problem reoccurs Check if the problem reoccurs.

  • Page 149: Mg#10 To Mg#15 Fault

    A.2.16 MG#10 to MG#15 Fault Error message MG#10 to MG#15 Fault Error description Problem with MG detected when operating the ProNote 1.5/1.5F banknote processing machine. The middle magnetic board is affec- ted. Check if problem reoccurs Check if the problem reoccurs.

  • Page 150: Please Clean Left Counting Sensor Fault

    ProNote 1.5/1.5F banknote processing machine and needs to be cleaned. Remove banknote from machine Remove the banknote from the ProNote 1.5/1.5F bank- note processing machine and/or remove dust from the IR sensor/Group BX IR sensor. → Section 8.3 “Cleaning the Banknote Processing Machine”, p.

  • Page 151: Receiving Fault

    A.2.20 Receiving Fault Error message Receiving Fault Error description A receiving fault occurred when operating the ProNote 1.5/1.5F banknote processing machine. The receiving sensor is affected. Remove banknote from stacker Remove the banknote from the stacker and/or remove dust from the receiving sensor.

  • Page 152: Rejector Fault

    Rejector Fault Error message Rejector Fault Error description A reject fault occurred when operating the ProNote 1.5/1.5F bank- note processing machine. The reject sensor is affected. The reject prism may have fallen out or is missing. Remove banknote from reject com-...

  • Page 153: Rotate Speed Fault

    Rotate Speed Fault Error message Rotate#1 Speed Fault Rotate#2 Speed Fault Error description A rotate speed fault occurred when operating the ProNote 1.5/1.5F banknote processing machine. The rotating speed sensor is affec- ted. Remove dust from rotate speed sensor Remove dust from the rotate speed sensor.
  • Page 154 Error Messages Error description A UV fault occurred when operating the ProNote 1.5/1.5F banknote processing machine. The UV sensor is affected. Adjust top cover to avoid strong light source Position the ProNote 1.5/1.5F banknote processing machine so that the top cover avoids strong light source.

  • Page 155: B Technical Support

    Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...
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  • Page 159: Glossary

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  • Page 161: Table Of Figures

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  • Page 163: Index

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  • Page 166 Provision of the documentation does not establish grounds for any claim to a license or right of use. ProNote 1.5 ProNote 1.5F User Manual 03/2021...

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