Vip-Vision Watchguard NVR-Q20623 Installation Manual

Ai network video recorder

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AI Network Video Recorder
Installation Manual
Supports models from:
NVR-Q20623

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Summary of Contents for Vip-Vision Watchguard NVR-Q20623

  • Page 1 AI Network Video Recorder Installation Manual Supports models from: NVR-Q20623...
  • Page 2 Thank you for purchasing this Network Video Recorder. This install guide covers basic setup, installation and use of your surveillance system. For detailed technical support and software downloads, visit our Help Centre at: help.c5k.info Note: This guide references the latest version of the NVR help.c5k.info firmware (as of Q4 2021).
  • Page 3: Table Of Contents

    Table of Contents 1. Pre-Installation 1.1 Pre-Installation Safety Information 1.2 Connecting your NVR and Cameras 1.3 NVR Rear Panel & Setup Diagram 2. Installing Cameras 2.1 Maximising Camera Effectiveness 2.2 Mounting Surveillance Cameras 3. NVR and Camera Configuration 3.1 First Boot and Startup Wizard 3.2 Configuring Surveillance Cameras 3.3 Configuring Storage Settings 3.4 Display Settings...
  • Page 4: Pre-Installation

    1. Pre-Installation 1.1 Pre-Installation Safety Information Before connecting your NVR (network video recorder) or cameras, please ensure the following safe installation guidelines are adhered to. • Do not place cords from the NVR where they can be pinched or stepped on. •...
  • Page 5: Nvr Rear Panel & Setup Diagram

    1.3 NVR Rear Panel & Setup Diagram NOTE: Your NVR (network video recorder) model may differ - a 16 channel NVR is shown below. Video Inputs: PoE/ePoE Audio: 1x channel RCA VGA: Video network ports for camera input/2x channel output for output for data &...
  • Page 6: Installing Cameras

    2. Installing Cameras 2.1 Maximising Camera Effectiveness To maximise the effectiveness of your surveillance cameras, follow these guidelines for camera mounting. • Avoid pointing cameras directly in front of large objects, including walls & eaves. When infrared turns on at night or in low-light, it may be reflected back into the camera, resulting in an over-bright image.
  • Page 7 2.2 Mounting Surveillance Cameras (cont.) NOTE: Diagrams shown below assume camera to be mounted on masonry. Cameras mounted on drywall (gyprock, plasterboard, etc.) will require special mounting screws or toggles (not included). Diagrams are examples only - screws and other physical components may vary depending on your camera model(s). Self-tapping Wall plugs Cables...
  • Page 8: Nvr And Camera Configuration

    3. NVR and Camera Configuration 3.1 First Boot and Startup Wizard After successful connection and boot of your NVR, you will be taken through first-time setup for your surveillance system. Here you will configure system security and begin customising your NVR, including setting camera encoding options, network setup and remote view configuration.
  • Page 9 3.1 First Boot and Startup Wizard (continued) 3.1.3 Securing your NVR In the Startup Wizard, you will be prompted the setup the admin account. 1. Enter a strong password to be used for the admin account. It is recommended to use a combination of letters, numbers and symbols.
  • Page 10 3.1 First Boot and Startup Wizard (cont.) Remote View: Adding NVR via QR Code The following details remote view configuration via the DMSS app (Apple iOS / Android) on your device. Depending on the device or app version, menus may function or appear slightly different to those explained below.
  • Page 11 3.1 First Boot and Startup Wizard (cont.) 3.1.5 Configuring Surveillance Cameras After configuring remote view, the Startup Wizard will take you to the Camera List menu. This menu will display all detected cameras. Users can also add cameras manually, and setup cameras over the network. Fig.
  • Page 12 3.1 First Boot and Startup Wizard (cont.) 3.1.6 HDD Formatting If your recorder is fitted with a HDD, ensure it is listed on screen, and the health status is normal. Select OK to finish the setup wizard. Fig. 3.9: Add Camera Setup page Fig.
  • Page 13: Configuring Surveillance Cameras

    3.2 Configuring Surveillance Cameras 3.2.1 Camera Quality & Bit Rate After the Startup Wizard has been completed, you can make adjustments to the camera settings via the Encode menu. From the Main Menu go to the Management section at the bottom and click Camera. Each camera features a Main Stream for high quality streaming to the NVR;...
  • Page 14: Configuring Storage Settings

    3.2 Configuring Surveillance Cameras (cont.) Optimised Encode Settings Fig. 3.13 details quality optimised values and max. recording-time optimised values for 4K cameras. Values will vary by camera model. Quality Optimised Recording Time Optimised Field Main Stream Sub Stream Main Stream Sub Stream Coding Strategy AI Codec...
  • Page 15 3.3 Configuring Storage Settings (cont.) 3..2 Configuring Recording Schedules To make adjustments to the recording schedule navigate to Main Menu -> Management-Storage -> Schedule. Here you can define the recorded footage schedule in the Record menu (Fig. 3.15), and the recorded image snapshot schedule in the Snapshot menu.
  • Page 16: Display Settings

    3.4 Display Settings 3.4.1 Configuring Display Settings To configure display settings, navigate to Main Menu -> Display. You may have to scroll to the second page of the Main menu. • Set the Resolution of the Main Screen to the resolution of your monitor or television. Be careful not to set this value higher than what your TV/monitor can support or it will be unable to display the NVR.
  • Page 17: Footage Playback

    4. Footage Playback To access footage playback, select the Search button from the Main Menu. Stored footage can be accessed by searching by date and refined by footage type (General, Motion, Alarm, etc). The below image details the playback interface with footage selected. After locating the desired footage, you can immediately backup the video by using the search menu.
  • Page 18: Accessing Stored Footage

    NVR Quick Start Guide - Version: NVR-Q20623...
  • Page 19 5. Footage Backup & Viewing 5.1 Backup Footage to USB Should you wish to preserve recorded footage before it is overwritten, you will need to perform a footage backup. Footage can be exported from your NVR in a .DAV or .MP4 file. A .DAV file will require conversion for sharing, whereas an .MP4 file is compatible with most video players on Windows or Mac PCs.
  • Page 20: Footage Backup & Viewing

    5.2 Viewing Footage on a Computer The following details instructions for viewing footage on Windows or Mac personal computers. Video conversion may need to take place for viewing on other devices, eg: smartphones, tablets, etc. Now that you have backed up footage to a USB in .DAV / .MP4 format, you are ready to view it on a personal computer. •...
  • Page 21: Viewing Footage On A Computer

    5.2 Viewing Footage on a Computer (cont.) If you want to play the video on a different device that does not have Smart Player program, select Export Type as .AVI. File type .mp4 can be viewed on a wider range of devices, however you cannot choose to export files as .mp4 on the Smart Player program.
  • Page 22: Ai Functions

    6. AI Functions NOTE: Before enabling AI features, ensure that you have configured Intelligent recording schedules (refer to 3.4.2 Configuring Recording Schedules), or these functions will not work. There are 2 different ways AI can processed - By Camera or By Recorder. By Camera means the AI processing takes place in the camera itself.
  • Page 23: Mounting Surveillance Cameras For Ai Functions

    6.1 Mounting Surveillance Cameras for AI Functions When using AI features, correct camera mounting is crucial for AI triggers to be reliably received. Use the information below to mount the cameras correctly. 6.1.1 Mounting for Face Detection/Recognition When using face detection and/or face recognition, the camera will need to be dedicated to the task. It will need to be focused on the entry point to the premises, not covering a wide area.
  • Page 24 6.1 Mounting Surveillance Cameras for AI Functions (cont.) 6.1.3 Mounting for People Counting When installing a camera for use with people counting, the camera must be looking top down. The doorway must be no more then 3m wide. If the doorway is wider then 3m, a second camera may be required. People Counting –...
  • Page 25: Ai Live View

    6.2 AI Live View AI Face Detection & Recognition results can be displayed in real-time on the Live View screen. This will show every face that is captured by the AI system, and additionally, if Face Recognition is activated, compare it to faces in the database and show comparison results (with accuracy %).
  • Page 26: Motion Detection & Smart Motion Detection

    6.3 Motion Detection & Smart Motion Detection NOTE: Before enabling Motion Detection/Smart Motion Detection, ensure that you’ve configured Motion/Intelligent recording schedules (refer to to 3.1.7 Configuring Recording Schedules). 6.3.1 Enabling Motion Detection 1. From the Main Menu, select Alarm. 2. Select the Video Detection tab and then the Motion Detection Tab. 3.
  • Page 27: Tripwire & Ivs Setup

    6.4 Tripwire & IVS Setup NOTE: Before enabling Tripwire or another IVS feature, ensure that you have configured IVS recording schedules (refer to 3.1.7 Configuring Recording Schedules). 6.4.1 Tripwire Setup 1. From the Main Menu, select AI -> Parameters -> IVS. 2.
  • Page 28: Face Detection & Recognition

    6.5 Face Detection & Recognition 6.5.1 Enabling Face Detection 1. From the Main Menu, select AI -> Parameters -> Face Detection. 2. Select the Channel you want to set up Face Detection for. 3. Set Type to AI by Camera if the camera supports the function, else use AI by Recorder. 4.
  • Page 29 6.5 Face Detection & Recognition (cont.) 6.5.2 Enabling Face Recognition Used in conjunction with Face Detection, Face Recognition can detect people that have been added to a “Face Database”, and trigger events off this. Generally, this function is used to trigger an action on the recorder when a person in a pre-determined face list is seen.
  • Page 30 6.5 Face Detection & Recognition (cont.) 6.5.3 Adding Faces to the Face Database via AI Preview 1. Ensure AI Preview mode is configured as per section 6.2 AI Live View 2. Once a face appears in the list you would like to add to the Face Library, double click on it, and select Add to Face Database.
  • Page 31: Ai Trigger Actions

    6.8 AI Trigger Actions The options below the enable button on the Parameters tab configure the actions taken after an event has been triggered such as face detection, or tripwire. 1. Schedule - Sets the times of day that the event will trigger (always on by default). 2.
  • Page 32: Disarming

    6.9 Disarming Disarming can be used to temporarily disable alarm options on the NVR (e.g Deterrence Camera Siren and Strobe). Disarming can be toggled via the following methods: • Setting Disarming to On/Close on the Alarm -> Disarming page. • Selecting the <icon>...
  • Page 33: Ai Search

    7. AI Search 7.1 AI Search AI Search can be used to view events for configured AI functions without needing to go through the Search menu. The AI function must be configured (refer to section 6. AI Functions) and Intelligent recording must be scheduled (refer to section 3.4.2 Configuring Recording Schedules) in order to use the AI Search function.
  • Page 34 7.1 AI Search (cont) 7.1.2 AI Search for Face Recogntion via Search by Picture 1. From the Main Menu, select AI -> AI Search -> Face Recognition. Select the Search By Picture tab. 2. (Search for Face in Face Database) To search for a face that has been added to a Face Database, select Face Database, then select the database from the Face Database dropdown list and select Search.
  • Page 35: Troubleshooting

    8. Troubleshooting This concludes the Quick Start Guide covering the basic functionality of your surveillance system. Should you encounter any difficulties with your setting up and using your system, please first refer to the tables below. Area Menu Navigation Guide Ref. NVR Security Setup Main Menu ->...
  • Page 36 help.c5k.info For detailed technical support and software downloads, help.c5k.info visit our Help Centre at: All products, designs and software may be subject to change without prior written notice. Information, layout and graphics presented in this guide are the property of their respective owners. www.c5k.info for more information.

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