Troubleshooting; Troubleshooting By Error Code - Kobold VORWERK VK7 User Manual

CAUTION
Risk of injury from moving parts!
You could injure yourself on moving parts.
• Always switch the device off before all retrofitting, cleaning and maintenance
work.
• Disconnect the accessory head from the device before performing retrofitting,
cleaning or maintenance work on the accessory head.
• Stay clear of moving parts.
• Never reach into the moving parts.
Error code Cause
00 The cordless
handheld vacuum
cleaner will not start
because the battery
is not charged.
Er 10 + symbol General fault on the
cordless handheld
vacuum cleaner.
Er 11 + symbol The cordless
handheld vacuum
cleaner has
overheated.
Er 14 + symbol The fan inlet is
blocked by a foreign
object.
Er 19 + symbol General fault on the
cordless handheld
vacuum cleaner.
Er 23 + symbol There is a fault with
the electrical
contacts on the
battery.
13

Troubleshooting

13.1 Troubleshooting by error code

Troubleshooting
– Charge the battery
– If the error persists, please contact
– Remove and reinstall the battery [} 38]
cordless vacuum cleaner on.
– If the error persists, please contact
– Allow the cordless handheld vacuum cleaner to cool
down at room temperature.
– Change the premium filter bag if necessary
– Clear the flow paths.
and remove any dirt from the suction tube on the
cordless handheld vacuum cleaner.
– Clear any blockages from the accessory head.
– Remove the foreign object from the fan outlet in the
filter compartment on the cordless handheld vacuum
cleaner.
– If the error persists, please contact
– Remove and reinstall the battery [} 38]
cordless handheld vacuum cleaner on.
– If the error persists, please contact
– Remove the battery
– Check the contacts for contamination.
– Reinstall the battery and
[} 26].
Service
Service
Remove the accessory head [} 25]
Service
Service
[} 38].
charge it [} 26].
[} 101].
and switch the
[} 101].
[} 36].
[} 101].
and switch the
[} 101].
87