Troubleshooting - D-Link Xtreme N DIR-825 Quick Installation Manual

Dual band gigabit router

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TROUBLESHOOTING

Set-uP aND CoNFiGuratioN ProBlemS

1. HOW DO I CONFIGURE mY DIR-825 ROUTER WITHOUT THE CD, OR CHECK mY

WIRELESS NETWORK NAmE (SSID) AND WIRELESS ENCRYPTION KEY?

- connect your pc to the router using an ethernet cable.

- open a web browser and enter the address http://192.168.0.1

- log into the router using the default username Admin, the default password is (leave the field blank).

- once logged in, you can use the wizard to configure the router, or make changes manually.

Note: If you have changed the password and cannot remember it, you will need to reset the

router to factory defaults.

2. HOW DO I RESET mY DIR-825 ROUTER TO FACTORY DEFAULT SETTINGS?

- ensure the router is powered on.

- press and hold the reset button on the rear of the device for 20 seconds.

note: Resetting the router to factory default will erase the current configuration settings. to re-

configure your settings, log into the router as outlined in question 1, then run the setup Wizard.

3. HOW DO I ADD A NEW WIRELESS CLIENT OR PC IF I HAVE FORGOTTEN mY

WIRELESS NETWORK NAmE (SSID) OR WIRELESS ENCRYPTION KEY?

- every pc that needs to connect to the router wirelessly, you will need to ensure you use the

correct Wireless network name (ssId) and encryption key.

- use the web based user interface (as described in question 1 above) to check or choose your

wireless settings.

- make sure you write down these settings so that you can enter them into each wirelessly

connected pc. You will find a dedicated area on the back of this document, this important

information for future use.

4. WHY CAN I NOT GET AN INTERNET CONNECTION?

- For cable users make sure clone mac address option is ticked during Wizard installation

(or enter the registered mac) and make sure the service has been enabled/connected and is

operational.

- For adsl users please contact your Isp to make sure the service has been enabled/connected

by your Isp and that your Isp username and password is correct.

Dir-825

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